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The Dilly

5.0 star property

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Photo gallery for The Dilly

Superior Room, 2 Double Beds | Hypo-allergenic bedding, minibar, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Indian cuisine
Interior
Pool
2 restaurants, breakfast, lunch, dinner served; Indian cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$261
includes taxes & fees
Feb 15 - Feb 16

Explore the area

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21 Piccadilly, London, England, W1J 0BH
  • Place, Piccadilly
    ‪1 min walk‬
  • Place, Piccadilly Circus
    ‪2 min walk‬
  • Place, Leicester Square
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

7.6 out of 10
Good
(13 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(33 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

7.8 out of 10
Good
(17 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

8.2 out of 10
Very good
(21 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(15 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

8.0 out of 10
Very good
(7 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

The Dilly

5-star hotel in London City Centre
This smoke-free hotel features 2 restaurants, 2 bars/lounges, and a health club. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite. Housekeeping is available on request.
The Dilly offers 283 accommodations with minibars and safes. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities at this 5-star property consist of a business center and 6 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 8181 square feet (760 square meters) include conference space. This luxury hotel also offers a health club, multilingual staff, and tour/ticket assistance.

The Dilly is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
The Terrace On Piccadilly - This restaurant serves breakfast and lunch. A children's menu is available.
Madhus of Mayfair - This restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Downstairs at The Dilly - Onsite cocktail bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (GBP 30 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Downstairs at The Dilly
  • Madhus of Mayfair
  • The Terrace On Piccadilly

Things to do

  • Health club
  • Racquetball/squash

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • 8,181 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1909
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 9 2026 to March 31 2026 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35 per pet, per stay, plus a deposit of GBP 100 per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 100.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 28 for adults and GBP 14 for children
  • Nearby parking fee: GBP 30 per day
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 35 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
The Dilly Hotel
The Dilly London
The Dilly Hotel London
Le Meridien Piccadilly

The Dilly Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 476 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 145 out of 1000 reviews
Rating 4 - Poor. 80 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Emily

Liked: Cleanliness, staff & service, amenities
Perfect location as I was attending an event at St James’ Church which is directly across the road. The hotel looks like it was once a grand place, but the room was very tired. The furniture was scuffed and the bathroom was very old. There were also building works happening directly outside my window. This didn’t affect me as I was only there one night but I would have asked to move if I was staying longer. A warning about this would have been nice. Also, there was a strange incident where housekeeping knocked on my door at 11pm to give me more water but I hadn’t ordered any. I checked with reception and was told that housekeeping had attended the wrong room. Mistakes happen, and that’s fine, but obviously for a woman travelling alone, this was concerning. I would stay again because the staff were lovely and the location was great. The gym was also excellent! It could just do with some updating.
Stayed 1 night in Oct 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are a little dated and have had a very superficial makeover. Bathroom really needs a good going over and did look a bit shabby. It was all really clean though. Staff are lovely, and location is perfect
Stayed 1 night in Oct 2025

8/10 Good

daniel

Liked: Cleanliness, staff & service
The gym rocks! Indoor pool is amazing! The staff are great…the area is so clean, yet very populated! Close to many attractions…walk to almost anything London!
Stayed 2 nights in Sep 2025

8/10 Good

damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly hotel

Lovely hotel with friendly staff. We were allocated a room as soon as we arrived even though we were a couple of hours early. Only disappointment was the terrace was closed for refurbishment.
Stayed 1 night in Oct 2025

6/10 Okay

Huw

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
WiFi was fine and the room was clean. It's well situated and the customer service was good. Decor in places feels dated and in need of refurbishing. The breakfast wasn't great and the coffee was awful in the dining room.
Stayed 1 night in Oct 2025

8/10 Good

Vanessa

Stayed 1 night in Oct 2025

6/10 Okay

Adam

Liked: Cleanliness, staff & service
Good location. Friendly service. Big rooms.
Stayed 1 night in Oct 2025

8/10 Good

SUZANNE

Stayed 2 nights in Oct 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
Lovely stay. Bit tired and some things mis
Stayed 1 night in Sep 2025

8/10 Good

Mei

Stayed 1 night in Oct 2025

8/10 Good

Julia

Stayed 2 nights in Oct 2025

10/10 Excellent

Branko

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time, room was nice, service was great and the bar was awesome
Stayed 3 nights in Oct 2025

10/10 Excellent

sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, surprised at a lack of anything in the mini fridge! But other than that it was very nice
Stayed 1 night in Sep 2025

6/10 Okay

McCARTHY GRAHAM

Check-in receptionist wasn't very friendly. The public areas were lovely, however the room was extremely disappointing. Plug sockets not secure, decor needs updating and toilet seat doesn't stay up (for men this is quite tricky!) Definitely not worth the cost. I feel you pay for the location. Overall - very disappointed
Stayed 1 night in Sep 2025

8/10 Good

elizabeth

Liked: Cleanliness, property conditions & facilities
Great location for shopping. Restaurants and coffee Walkable to Piccadilly and regents street. Staff were very nice and helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay
Stayed 1 night in Sep 2025

2/10 Terrible

Mr Simon Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Shirley

Stayed 1 night in Sep 2025

10/10 Excellent

Harris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Given an upgrade which was nice and they also put a few birthday celebration things in the room which was amazing and appreciated.
Stayed 1 night in Sep 2025

6/10 Okay

Justin

Traveled with family
Liked: Cleanliness, staff & service
Clean but rooms were tiered. Residents bar closed early.
Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Stayed 1 night in Jul 2025

4/10 Poor

Juan

Traveled with family
Liked: Staff & service
Disliked: Amenities
Rooms smell bad, bathroom ooooold needs improvement. Not a 5 star hotel definitely
Stayed 2 nights in Sep 2025

10/10 Excellent

Raymond

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location, friendly staff, clean, decent size rooms, and lots of amenities including an indoor pool and golf simulator.
Stayed 4 nights in Aug 2025

10/10 Excellent

Thomas

Stayed 3 nights in Sep 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a bit dated. The door name, was just amazing
Stayed 3 nights in Aug 2025