The Diplomat Hotel

3.0 star property

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January 2025

Photo gallery for The Diplomat Hotel

Front of property
In-room safe, desk, iron/ironing board, free WiFi
Staircase
Garden
Property entrance

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Laundry
  • Free WiFi

Explore the area

Map
2 Chesham Street, London, England, SW1X 8DT
  • Sloane Square
    7 min walk
  • Il Pampero
    2 min walk
  • Sloane Square Underground Station
    7 min walk
  • London (LHR-Heathrow)
    40 min drive

Room options

Economy Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Economy Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

Economy Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • 409 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Twin Room

  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

Twin Room

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

The Diplomat Hotel

3-star hotel in London City Centre
This smoke-free hotel features concierge services, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite. Housekeeping is not available.
The Diplomat Hotel offers 26 accommodations with safes and coffee/tea makers. 29-inch LCD televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones.

The Diplomat Hotel features multilingual staff, tour/ticket assistance, and a garden. Wired and wireless Internet access is complimentary. This Victorian hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services.

The Diplomat Hotel is a smoke-free property.

Room service (during limited hours) is available.

Languages

English, Hungarian, Italian, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Built in 1882
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Partially-open bathroom
  • Slippers
  • Towels provided

Entertainment

  • 29-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 4:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Diplomat Hotel London
Diplomat London
Diplomat Hotel London, England
The Diplomat Hotel Hotel
The Diplomat Hotel London
The Diplomat Hotel Hotel London

The Diplomat Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 69 out of 273 reviews" "
Rating 8 - Good. 105 out of 273 reviews" "
Rating 6 - Okay. 63 out of 273 reviews" "
Rating 4 - Poor. 26 out of 273 reviews" "
Rating 2 - Terrible. 10 out of 273 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Victoria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location is amazing! The property is a throw back to the 1950’s, not in a good way! The room was TINY, crappy single bed, cannot control temperature was way too hot,! My bad, you get what you pay for. T
Stayed 1 night in Dec 2019

6/10 Okay

Ankit

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Magdalena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good facilities, of cause good staffs.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Lovely stay, great location. Rooms a bit dated but spacious and charming. Would stay there again.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really great location! We weren’t looking for anything too crazy, just to be close to Victoria station. But this place had lots of charm and everyone was soooo nice.
Stayed 1 night in Oct 2019

6/10 Okay

thomas

Stayed 1 night in Oct 2019

10/10 Excellent

Marilyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

6/10 Okay

Maibritt

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Tiny, worn-down rooms. Good location and friendly
I got a small, worn-down room under the roof. The bed was hard and the bathroom so worn-out it was impossible to see if it was clean or not. The staff was friendly and helpful and the location was great. I'll probably not stay there again though.
Stayed 4 nights in Sep 2019

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds, nice location
I found my room "street Level" to be rather noisy, so they moved me to the 2nd floor, was much better, Bed was comfortable and overall it was a nice place to stay, great location, very helpful staff...
Stayed 5 nights in Oct 2019

8/10 Good

Helen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

4/10 Poor

Brooke

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Screams of a lack of pride in ownership
This property is in dire need of updating. Poor drainage - VERY DIRTY - not to mention the security issue that comes with having to leave your room key with the front desk. That’s right - lock everything up in the unattached safe or take it with you because the property requires that you leave your key with them in case of emergency. Strange and disconcerting. Property is in a neighborhood so dining options are further away. The shower is awkward, tiny and leaky. The cost is inexplicably expensive and feels like thievery considering the condition. There are better options and I HIGHLY recommend them above our experience at the Diplomat. Besides the old dirty carpet, out of date plumbing and lack of convenience the place was layered in dust and lazy maintenance.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is not perfect for a 3 stars hotel however I would give it 2 stars. The price is quite high with respect to the facilities and I believe it is because of the location only. I check the facilities to make sure the rooms have fridge however When I got my room ( single bed ) I noticed that it doesn’t include a fridge. The elevator also is very tight and old fashion. The price that I paid for a tight single room is not worth it at all.
Stayed 2 nights in Sep 2019

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in SW1!
Very central location. Six minutes walk to Sloane Square tune or red bus into the West End. Tariff very reasonable for Belgravia. Have stayed here several times over the years. A bit quaint (especially the lift) but comfortable and friendly.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Water dispensers on each floor but only third floor had chilled water. Should install power sockets for the other two machines.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was beautiful! The staff was very helpful especially Melina!
Stayed 1 night in Aug 2019

10/10 Excellent

Rhianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!!!
Brilliant from start to finish. Visited with my mum for a party at Hyde park . Perfect location! Great value! Really enjoyed our stay would definitely recommend and would definitely stay again.! Although we didn't spend much time at the hotel it was perfect for our needs!
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
My room was on the fourth floor. There was absolutely NO air circulation. To say it was HOT is an understatement. I didn’t get any sleep. I just sweat. It was a sauna. The window barely opened at the top so even when it cooled off a bit outside it didn’t matter. No cool air came into the room.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean in all areas. Single bedroom spacious, ample storage, bed very comfortable. The only gripe was that the sink plug wouldn’t close. Would definitely stay there again.
Stayed 1 night in Jul 2019

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good service, but hotel could use a renovation
Staff are very friendly and helpful, and breakfast is good, but hotel is old and could use a renovation. Also no AC which doesn't usually matter but sometimes in summer it can be hot.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. I’ll upgrade to a deluxe room next time!
Stayed 3 nights in Jun 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with old world charm in quiet location with extremely friendly and helpful staff. Room was large with many amenities and good wifi. Good and ample breakfast available. Convenient walking to underground station, shops and restaurants. Guidance and recommendations by front desk staff was much appreciated.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely area. Close to buses and tube stations. Staff very friendly. We will book again. We also thought old lift was cute.
Stayed 2 nights in Jun 2019