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The Duke Rooms London

3.0 star property

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Reception
Deluxe Double Room | View from room
Front of property
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
45 Harrowby St, London, England, W1H 5HT
  • Hyde Park
    ‪8 min walk‬
  • Marble Arch
    ‪9 min walk‬
  • Baker Street
    ‪10 min walk‬
  • London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

  • 75 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Deluxe Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Triple Room, 1 Double Bed with Sofa bed, Non Smoking, City View

Safe

Deluxe Triple Room, 1 Double Bed with Sofa bed, Non Smoking, City View

  • 129 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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includes taxes & fees
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About this property

The Duke Rooms London

3-star hotel in London City Centre
This smoke-free hotel features a restaurant, 2 bars/lounges, and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are onsite.
The Duke Rooms London offers 9 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch Smart televisions come with satellite channels.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

This London hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. Onsite parking is available (surcharge).

The Duke Rooms London is a smoke-free property.

A complimentary manager's reception is offered each day.
The Duke Rooms London has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 49 per day)

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 49 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Duke Rooms London Hotel
Duke Rooms Hotel
Duke Rooms London
Duke Rooms
The Duke Rooms London Hotel
The Duke Rooms London London
The Duke Rooms London Hotel London

The Duke Rooms London Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 185 out of 490 reviews
Rating 8 - Good. 167 out of 490 reviews
Rating 6 - Okay. 70 out of 490 reviews
Rating 4 - Poor. 38 out of 490 reviews
Rating 2 - Terrible. 30 out of 490 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

PAUL

Liked: Staff & service, room comfort
Comfortable bed & good location
The hotel is above a pub, which is no issue at all & check in was easy & the room was available early for us to drop off our bags. Although the photos show breakfast, there is none available. Apparently it was withdrawn over a year ago. The room was decent & the bed very comfortable. The shower was nice too. Would have been nice to have a working plug socket. My phone was on charge over night, only in the morning did I realise there was no power going to it. Some improvement to be made, but overall a decent stay.
Stayed 1 night in Nov 2024

8/10 Good

ISHAAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel in a nice location. There’s a pub on the ground floor which is under renovation. Will be even better when it re opens.
Stayed 2 nights in Nov 2024

2/10 Terrible

Kiana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

chen

Stayed 2 nights in Oct 2024

10/10 Excellent

Anton

Stayed 3 nights in Sep 2024

8/10 Good

Hayley

Liked: Property conditions & facilities, room comfort
Nice little place
The Manager is awesome. Will do anything to make your stay better. Be prepared for small rooms with a tiny staircase. Pros: comfy bed and quiet area. Convinient to busses to the City and Paddington Stn. AC works well. Cons: the rooms are tiny...
Stayed 6 nights in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money- comfortable, clean, friendly staff, convenient and has charm. It's often complicated to find a good, basic room in London for a reasonable price: highly recommend this one.
Stayed 1 night in Sep 2024

4/10 Poor

Doreen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend
Not what you expect. There was no reception in the morning and half the time there was no one to answer questions regarding the hotel stay and services. The building was cramped and not cleanly. The room had build up of dirt in crevices, on the remote, and phone.
Stayed 4 nights in Sep 2024

2/10 Terrible

Alice

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We got flea bites during our nights there. 4 flights of narrow stairs very difficult with luggage. Meal was good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great service. Help us to carry luggages to the room.
Stayed 3 nights in Sep 2024

4/10 Poor

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Ryan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very friendly. The facilities weren’t impressive. Door handles broken, laundry in the hallway, marks on the walls, and concierge phone just keeps ringing. Wouldn’t recommend staying here.
Stayed 3 nights in Aug 2024

6/10 Okay

Gaynor

The room was up a rickety set of spiral stairs which was not built for carrying suit cases up. The stairs were dusty and unkempt. The room was basic, with the curtains hanging off the rails. Generally speaking no body paid attention to the details. The morning after our arrival, dogs or cats/foxes etc had opened up the rubbish bags stacked up outside of the pub and the rubbish was strewn across the path. We were also unable to contact the Duke using the phone number we had been provided with, to let them know we would be late due to a cancelled flight and only just arrived before everyone left for the day . The host did his best to be as helpful as he could but it did not make up for the general state of the room and getting to and from the room and the street up and down rickety stairs. The pub itself was far from being what we imagine a London pub to be and it completely lacked atmosphere and ambiance.
Stayed 2 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

6/10 Okay

Caroline

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Friendly staff, room ok
The staff was very friendly, and helpful. Our room was ok, but the sheets, and mattress had stains on them.
Stayed 2 nights in Aug 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Jodie

Traveled with group
Liked: Staff & service
Ideal for a one or two night stay, no longer
Myself and two of my friends chose Duke Rooms to stay overnight as it was a 10 minute walk from Hyde park, where we were attending BST Festival. Easy to check in. Room was very small for three people but had everything we needed it for. Don't be fooled by the lack of bathroom doors, we were ready to get very comfortable with each other until we realised there's sliding doors into the wall haha. Relatively clean. One key card for three of us. Check out was not so easy. Online it says reception open from 7:30am, and we left at 8:30am and no one was there to check out with. I kept getting their voicemail when I called, so we ended up posting the key through the pub door and I left them a message but didn't get a response.
Stayed 1 night in Jul 2024

8/10 Good

Julie

Liked: Room comfort
It’s your typical London hotel. Unless you pay over £150/night you can’t expect too much. The rooms are above the pub. I had one on the 3rd floor - no lift, narrow stairwell. Luckily I didn’t have much luggage. The room has air con which was a necessity in London this week. The room is ok and the bed comfortable but it’s not spotless and could do with a refresh. The fire alarm went off in the evening. No idea what that was about. The phone in my room wasn’t working. The window has got a gap so it wouldn’t be ideal in the winter. There’s a space under the door so light from the corridor comes through. If you’re ok to sleep with an eye mask and ear plugs (the road below is not busy but it’s London), and if you don’t have much luggage it’s ok for a night. Right next to Edgware Road and bus stops so very convenient.
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Stayed 2 nights in Jul 2024

10/10 Excellent

Janet

Stayed 2 nights in Jun 2024

6/10 Okay

Karen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor dirty hotel - avoid.
Unfriendly check-in rude checkin to a dirty pub and poor deco, smashed locks and shattered glass between pub and rooms. TV not tuned in - remote control broken, filthy staircase with used sheets and ironing board stored on stairs. Another broken door on the stairs leaning against a wall. Wish I had not booked this hotel, unfortunately no hotel accommodation elsewhere. How did this hotel get exceptional e Rating on HOTELS. COM - scam - must be being fixed..
Stayed 1 night in Jul 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024