10/10 Excellent
Natasha
Apr 14, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel! The staff were great and they are on hand to help you with whatever you need. Stefi our personal executive was amazing!
When you scan the QR code in the room you can pick your method of how you communicate with the team and for me this was WhatsApp. It was great. The team were responsive and answered every query I had.
The wellness floors are also lovely. During our stay we used the gym and also went to the spa.
The rooftop bar has nice views of the city. The in room dining menu is fantastic because it's extensive and has almost every item you can think of. The food is delicious - we tried a few different items from the menu.
The welcome gift was a pistachio cookie from Cedric Grolet and let me tell you this cookie is nothing short of amazing. It's so good I asked the staff to see if they could make us some for when we departed as it was off menu. And guess what...they did!
Thank you to the team!
Natasha
Stayed 2 nights in Apr 2025