This smoke-free hotel features tour/ticket assistance and free WiFi in public areas. Limited housekeeping is available.
CitySpace Tower Bridge offers 21 accommodations with coffee/tea makers and hair dryers. 32-inch Smart televisions come with digital channels and Netflix.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on weekdays only.
CitySpace Tower Bridge features tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access.
CitySpace Tower Bridge is a smoke-free property.
Languages
English, Greek
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Conveniences
Virtual front desk
Guest services
Housekeeping (weekdays only)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch smart TV with digital channels
Netflix
Streaming services
Food and drink
Coffee/tea maker
Electric kettle
More
Heated floor
Heating
Mobile key entry
Portable fan
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Vikey mobile app before check-in
Access methods
Private entrance, smart lock
Pets
Pets allowed for an extra charge of GBP 25 per pet, per stay, plus a deposit of GBP 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Pet deposit: GBP 50 per stay
Pet fee: GBP 25 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
This property does not have elevators
Property is also known as
The Hartley
CitySpace Bermondsey
CitySpace Tower Bridge Hotel
CitySpace Tower Bridge London
CitySpace Tower Bridge Hotel London
CitySpace Tower Bridge Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The room was a good size and a comfortable bed. Door locks a bit fiddly, shower great. A fair bit of street noise but overall it was a great place to stay and a fair price
Not my cup of tea.
Complicated to get into room, everyone seemed to struggle
There is a phone you can use but it’s a long process
Got to my room and the door was open already?
The studio was much smaller than what was shown in the pictures. The towels and bedsheets provided were not cleaned properly, and neither was the room. Service is poor, with no reception desk, no supporting staff, and no lift.
Verified traveler
Stayed 15 nights in Jun 2024
2/10 Terrible
Dan
Business traveler
Oct 4, 2024
Disliked: Cleanliness, staff & service, amenities
Single bed no windows room had no air-conditioning and was tiny and really so hot. En suite was tiny and struggled to get in and out of the shower due to tight squeeze. Not iron in room and bot-support and real person didn't have code for where they were kept. Terrible nights' stay and such a long way from any tube station.
Property was OK, further from the tube stop than described. Tried to use the virtual assistant to request a late checked. The VA said a staff member would get back to me but no one did. I tried twice.
The hotel never did cleaning in our room . The virtual keys didn’t work the second day so I was locked out . Only because I called the hotel’s main office someone helped providing me a code to enter . I wouldn’t recommend to stay in a self check in place because everything is self done . I didn’t know until I reserved it and there was no refund
Property was looking tired and being renovated at time of stay. Fire alarm activated early on first morning and no member of staff to be seen even when fire service attended. Strong smell of paint/ primer throughout property. Black mold in corners of room and sheets etc felt damp. Areas of the room were dusty and unpainted.
Greg
Stayed 3 nights in Sep 2024
6/10 Okay
Lucy
Sep 4, 2024
Room was what you pay for, there was used towels in our room, contacted host but heard nothing back, over all did a job but the sink and shower didn’t drain well
Lucy
Stayed 2 nights in Aug 2024
8/10 Good
N
Sep 3, 2024
Liked: Cleanliness
A few issues:
- Outer room door handle broken
- Plumbing/Drain almost blocked
The room is spacious and nice and the location is easy to get to but can be quite noisy especially the rooms facing the main road and can be challenging to get to the central of London I.e no direct link and have to change between bus and tube
The hotel was in a good location, was basic (as expected), but was clean and modern. Was a bit warm (though there is a fan), but overall it was fine and was as expected - and was good value for money.
It was a little smaller than what the photos conveyed. The light did not work on the right hand side of the bed. Bit of mould in the shower. No plug socket for the kettle on the table.
Room was clean and tidy, staff were friendly, coffee bags were good.
Well located hotel but noisy neighbourhood , room was clean but didn’t get housekeeping service last 2 days. Windows doesn’t fully open so bit hot when hot weather
There were bugs in the room (unsure if they're bed bugs) - I would have avoid this place if I had seen any reviews warning of this. The room was not nice, the sink was dirty, but the worst part were the bugs which I randomly found walking on me a couple of times when I was sitting on the bed and inside two of my bags. I spent more than an hour checking my stuff before leaving after realising this. It made me proper paranoid. The staff took ages to share with me the details for the storage room - ended up not using it after seeing the bugs.