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The Hoxton Shepherds Bush

4.0 star property

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Photo gallery for The Hoxton Shepherds Bush

Minibar, in-room safe, blackout drapes, free WiFi
Bar (on property)
Terrace/patio
Bar (on property)
Snug Bunk Beds | Minibar, in-room safe, blackout drapes, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
65 SHEPHERDS BUSH GREEN, London, England, W12 8QE
  • Westfield London Shopping Centre
    ‪10 min walk‬
  • Hyde Park
    ‪8 min drive‬
  • Buckingham Palace
    ‪11 min drive‬
  • London (LHR-Heathrow)
    ‪30 min drive‬

Room options

View all photos for Snug

Minibar, in-room safe, blackout drapes, free WiFi

Snug

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cosy Neighbourhood

Cosy Neighbourhood | Minibar, in-room safe, blackout drapes, free WiFi

Cosy Neighbourhood

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cosy Park

Cosy Park | Minibar, in-room safe, blackout drapes, free WiFi

Cosy Park

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Snug Bunk Beds

Snug Bunk Beds | Minibar, in-room safe, blackout drapes, free WiFi

Snug Bunk Beds

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Bunk Beds OR 1 Twin Bunk Bed

View all photos for Cosy Up

Cosy Up | Minibar, in-room safe, blackout drapes, free WiFi

Cosy Up

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Hideout (No Windows)

Hideout (No Windows) | Minibar, in-room safe, blackout drapes, free WiFi

Hideout (No Windows)

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Roomy

Minibar, in-room safe, blackout drapes, free WiFi

Roomy

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Hoxton Shepherds Bush

4-star hotel in Hammersmith and Fulham
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and dry cleaning. Housekeeping is available on request.
The Hoxton Shepherds Bush offers 237 air-conditioned accommodations with minibars and laptop-compatible safes. 100-cm LED televisions come with cable channels. Bathrooms include showers.

This London hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers coffee/tea in a common area, dry cleaning/laundry services, and a front-desk safe.

The Hoxton Shepherds Bush is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Chet's - Onsite theme restaurant.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 15 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: GBP 8 to 20 for adults and GBP 8 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chet's

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 100-cm LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 8 to 20 for adults, and GBP 8 to 20 for children
  • Nearby parking fee: GBP 15 per day(984 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

The Hoxton Shepherds Bush Hotel
The Hoxton Shepherds Bush London
The Hoxton Shepherds Bush Hotel London

The Hoxton Shepherds Bush Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 431 out of 602 reviews
Rating 8 - Good. 120 out of 602 reviews
Rating 6 - Okay. 25 out of 602 reviews
Rating 4 - Poor. 12 out of 602 reviews
Rating 2 - Terrible. 14 out of 602 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

RIchard

Stayed 3 nights in Dec 2024

10/10 Excellent

Jayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff friendly and room clean and modern. Close to tube stations to explore and Westfield for shopping. Definitely stay here again and recommend to friends and family.
Stayed 1 night in Dec 2024

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly staff on reception
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2024

10/10 Excellent

Omer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionists were very helpful and nice to talk to. The room was a bit small but very clean and we knew in advance the size of the room. Convenient walking distance to subway stations.
Stayed 6 nights in Dec 2024

10/10 Excellent

Cam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

A

Stayed 6 nights in Aug 2024

6/10 Okay

Luke

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable but lacks service
All in all had a nice stay and was a great location for my visit. However I felt the service in the bar area was poor. Always seemed to be a lack of staff. Staff that were on the bar seemed to have no urgency whatsoever. Just a lack of self motivation. Restaurant service was a little better.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Ben

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Free upgrade which was a lovely surprise. Great location for the o2
Stayed 1 night in Dec 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay, I highly recommend it.
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Staff was very kind and helpful, transportation was easy with many bus stops into central London right in front of the property and a very cute bar/ dining area if you want to stay in. Rooms were a bit small but very clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Aung San

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel and very easy to get to everywhere in London from here. A lot of dining options in the area as well. The hotel also has a very cozy dining/lounge area (a very good place to have a tea/coffee). The room we got was cozy and clean, but it was very small. I wish it had a closet so they we can at least put our stuff away. Also when I had a noise complaint, the front desk took care of it promptly. Aside from the space, we would definitely stay at the this hotel again in future.
Stayed 5 nights in Dec 2024

10/10 Excellent

Penny

Stayed 2 nights in Sep 2024

4/10 Poor

Stephanie

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I booked this hotel stay as a break to recover from a minor surgery, my main objective for the trip was to relax and just watch tv and sleep. The staff upon check in were very pleasant. I decided to pay a little extra to stay here instead of 2 other cheaper options close by because i thought it would be higher quality. First of all the tv was glitching on the regular channels and wasn't a smart tv so we were unable to plug any of our devices in to get the tv to work and so only had the option to have it off or watch things from our phones , for context i was unable to get out of bed for at least 2 of the days and so this was really disappointing. We asked if they had a hdmi cable to help with the tv which they eventually brought but we were treated like it was an unreasonable request and the person even hung up on my partner. The room itself was very bare minimum , no shelf in the shower, no bedside drawers and no where to sit down we had to ask for a chair. The food was reasonable and decent but the staff at the resturaunt were generally not v friendly is the only way to put it. I think if i was in better physical fitness it might not have seemed so bad but needing the extra accessibility and slower pace did not seem very possible at this hotel. One of the mornings where i had managed to get to sleep very late from being in pain the front desk called the room around 8.30am on repeat until i had to get out of bed to answer, only to ask if i had the tv
Stayed 4 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Francoise

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome
Stayed 1 night in Nov 2024

10/10 Excellent

Federico

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and comfortable
Stayed 1 night in Nov 2024

8/10 Good

C

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good for a quick business trip.
Good facilities. Good food/bar. Room i stayed was very small and cramped even for single occupancy. Good if you're traveling for 1 or 2 nights with a backpack.
Stayed 1 night in Nov 2024

8/10 Good

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Tiffanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service. Every single person was friendly and helpful. Comfortable and clean hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Anne-Marie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024