A 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel. Housekeeping is available once per stay.
The Chapter Hotels - J Hyde Park offers 19 accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.
Wireless Internet access is complimentary.
The Chapter Hotels - J Hyde Park is a smoke-free property.
Languages
Arabic, English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Conveniences
24-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (once per stay)
Accessibility
No elevator
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
More
Heating
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
This property does not have elevators
Property is also known as
The J Hyde Park
The Chapter Hotels J Hyde Park
The Chapter Hotels - J Hyde Park Hotel
The Chapter Hotels - J Hyde Park London
The Chapter Hotels - J Hyde Park Hotel London
The Chapter Hotels - J Hyde Park Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Clean room, brand new bathroom facilities, had air conditioning (which we so appreciated during the London heat wave). Great area with lots of food options close by on Queensway.
Our girls loved this room and hotel. The employees were very friendly and took excellent care of them even giving them a portable air conditioner in the crazy heat refilling their water as much as they needed.
Honestly, looks exactly like the photos. Was surprisingly so clean despite other reviews. NO ONE WAS EVER AT THE FRONT DESK. EVER. LOL so don't expect any help during the stay. Otherwise, was great.
Kristina
Stayed 4 nights in Jul 2025
8/10 Good
Jamie
Traveled with family
Jul 5, 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
Property was fresh, modern, small rooms admittedly and main light did not work this was reported but never sorted during my stay and no apology or discount offered
Will not recommend to stay here. Room is hot and study, sheets and towels were stained (not clean) and the room lights went out twice during the stay - took awhile for them to fix the lights back on). Checked out 2 days earlier cos couldn’t take it , and hotel refused to refund the 2 nights
Mohammad was the most delightful host. The room was clean, spacious, coffee, tea, water, good WiFi and a great location! Would stay again!
kimberly
Stayed 1 night in Jun 2025
2/10 Terrible
Sue
Jun 2, 2025
Disliked: Amenities
I would not recommend this hotel. There were doors banging and slamming all throughout the night. I’ve never had such a poor night’s sleep in any hotel. I overheard a couple complaining at 4.30am and the staff member saying “he only works there”. No one on reception when I checked out so I was unable to raise the issue with them myself. May have been different on another floor but they clearly know that guests staying on the ground floor between reception and the front door are going to get very little sleep.
Bit of a challenge walking up 6 flights of stairs, otherwise room was good, bed was good and location is great close to Notting Hill and Paddington with plenty of dining options and public transport nearby
Paul
Stayed 1 night in May 2025
6/10 Okay
Marco
May 28, 2025
Liked: Cleanliness, room comfort
Room: The room was clean and adequately furnished, but nothing special. The bed was reasonably comfortable, room was nicely decorated.
Service: The staff was polite but not especially warm or proactive. Check-in and check-out were a bit confusing as the booking system had me already booked in??, but I didn’t get the sense that customer service was a high priority. Requests were handled, but with minimal enthusiasm.
Cleanliness & Maintenance: Generally clean and in good condition. Coffee and eta available but unfortunately no spoons to stir
Would I stay again? Maybe — if the price was right. This hotel is fine if you're just looking for a place to sleep,