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The Chapter Hotels - J Hyde Park

2.0 star property

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Photo gallery for The Chapter Hotels - J Hyde Park

Stately building with a classic facade, featuring a symmetrical entrance with columns and a black door.
A desk with a convenient drawer and a telephone for staying connected.
Enjoy a refreshing shower in the sleek bathroom with a glass-enclosed shower area, standalone sink, and toilet.
Relax in a spacious room with a large bed, modern mirror, and convenient amenities.
Relax in a stylish room with a flat-screen TV, comfortable armchair, and patterned carpet.

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
26 Prince's Square, London, England, W2 4NJ
  • Kensington High Street
    ‪15 min walk‬
  • Hyde Park
    ‪16 min walk‬
  • Marble Arch
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Premium Twin Room, Ensuite (Deluxe)

Premium Twin Room, Ensuite (Deluxe) | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Premium Twin Room, Ensuite (Deluxe)

  • 75 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double Room, Ensuite (Deluxe)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Premium Double Room, Ensuite (Deluxe)

8.0 out of 10
Very good
(4 reviews)
  • 86 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Quadruple Room, Ensuite (Deluxe)

Premium Quadruple Room, Ensuite (Deluxe) | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Premium Quadruple Room, Ensuite (Deluxe)

  • 97 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Premium Triple Room, Ensuite (Deluxe)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Premium Triple Room, Ensuite (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

Two single beds with grey headboards and white linens, a bench, and a blue chair.

The Chapter - Leisure Inn Hotel

  • Free WiFi
  • Housekeeping
  • 24/7 front desk
3.4 out of 5, (83)
$151 nightly
The price was $168
The price is $151 total
includes taxes & fees
The Chapter - Leisure Inn Hotel

About this property

The Chapter Hotels - J Hyde Park

Hotel in London City Centre
A 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel. Housekeeping is available once per stay.
The Chapter Hotels - J Hyde Park offers 19 accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.
Wireless Internet access is complimentary.

The Chapter Hotels - J Hyde Park is a smoke-free property.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

The J Hyde Park
The Chapter Hotels J Hyde Park
The Chapter Hotels - J Hyde Park Hotel
The Chapter Hotels - J Hyde Park London
The Chapter Hotels - J Hyde Park Hotel London

The Chapter Hotels - J Hyde Park Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 22 reviews
Rating 8 - Good. 6 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 3 out of 22 reviews
Rating 2 - Terrible. 3 out of 22 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary, Chicago

Liked: Staff & service, amenities, property conditions & facilities
Clean room, brand new bathroom facilities, had air conditioning (which we so appreciated during the London heat wave). Great area with lots of food options close by on Queensway.
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Stayed 1 night in Jul 2025

10/10 Excellent

Krystal

Liked: Cleanliness, amenities, property conditions & facilities
Our girls loved this room and hotel. The employees were very friendly and took excellent care of them even giving them a portable air conditioner in the crazy heat refilling their water as much as they needed.
Stayed 4 nights in Jun 2025

6/10 Okay

Michele

Stayed 3 nights in Jul 2025

8/10 Good

Kristina

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Honestly, looks exactly like the photos. Was surprisingly so clean despite other reviews. NO ONE WAS EVER AT THE FRONT DESK. EVER. LOL so don't expect any help during the stay. Otherwise, was great.
Stayed 4 nights in Jul 2025

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Property was fresh, modern, small rooms admittedly and main light did not work this was reported but never sorted during my stay and no apology or discount offered
Stayed 2 nights in Jul 2025

4/10 Poor

Aaliyah

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Some things were broken or not really working but overall it was okay and looked pretty. Nice staff
Stayed 2 nights in Jun 2025

2/10 Terrible

Maggie

Disliked: Cleanliness, amenities, property conditions & facilities
Will not recommend to stay here. Room is hot and study, sheets and towels were stained (not clean) and the room lights went out twice during the stay - took awhile for them to fix the lights back on). Checked out 2 days earlier cos couldn’t take it , and hotel refused to refund the 2 nights
Stayed 5 nights in Jun 2025

4/10 Poor

Ruth, Cardiff

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The sink & shower didn’t drain properly. The stag was not helpful.
Stayed 3 nights in Jun 2025

2/10 Terrible

Tiffany

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Bed bugs had to book another hotel
Stayed 2 nights in Jun 2025

6/10 Okay

Haley

Disliked: Staff & service
The place was clean
Stayed 4 nights in Jun 2025

10/10 Excellent

kimberly, Newport Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Mohammad was the most delightful host. The room was clean, spacious, coffee, tea, water, good WiFi and a great location! Would stay again!
Stayed 1 night in Jun 2025

2/10 Terrible

Sue

Disliked: Amenities
I would not recommend this hotel. There were doors banging and slamming all throughout the night. I’ve never had such a poor night’s sleep in any hotel. I overheard a couple complaining at 4.30am and the staff member saying “he only works there”. No one on reception when I checked out so I was unable to raise the issue with them myself. May have been different on another floor but they clearly know that guests staying on the ground floor between reception and the front door are going to get very little sleep.
Stayed 1 night in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Bit of a challenge walking up 6 flights of stairs, otherwise room was good, bed was good and location is great close to Notting Hill and Paddington with plenty of dining options and public transport nearby
Stayed 1 night in May 2025

6/10 Okay

Marco

Liked: Cleanliness, room comfort
Room: The room was clean and adequately furnished, but nothing special. The bed was reasonably comfortable, room was nicely decorated. Service: The staff was polite but not especially warm or proactive. Check-in and check-out were a bit confusing as the booking system had me already booked in??, but I didn’t get the sense that customer service was a high priority. Requests were handled, but with minimal enthusiasm. Cleanliness & Maintenance: Generally clean and in good condition. Coffee and eta available but unfortunately no spoons to stir Would I stay again? Maybe — if the price was right. This hotel is fine if you're just looking for a place to sleep,
Stayed 1 night in May 2025

10/10 Excellent

Safa

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

The guy in reception was very friendly, abd the room was perfect.
Stayed 1 night in May 2025

10/10 Excellent

Ali Mert

Stayed 1 night in Apr 2025

10/10 Excellent

Carlos, Escobedo

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Ubicación y limpieza
Stayed 3 nights in Jul 2025

8/10 Good

Lina

Stayed 4 nights in Jul 2025

4/10 Poor

Birgit

Stayed 1 night in Jun 2025

10/10 Excellent

Violeta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómoda un buen costo
Stayed 1 night in Jun 2025

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025