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The Landmark London

5.0 star property

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Photo gallery for The Landmark London

Lobby
Interior
2 restaurants, breakfast served
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

Map
222 Marylebone Road, London, England, NW1 6JQ
  • Marble Arch
    ‪12 min walk‬
  • Hyde Park
    ‪14 min walk‬
  • Oxford Street
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Studio

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Marylebone)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Marylebone)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio (Marylebone)

Hypo-allergenic bedding, minibar, in-room safe, desk

Studio (Marylebone)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Landmark)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Landmark)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Atrium)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Atrium)

  • Sleeps 2
  • 1 King Bed

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About this property

The Landmark London

5-star hotel in London City Centre
2 restaurants, an indoor pool, and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a health club, a snack bar/deli, and a sauna are onsite.
The Landmark London offers 300 accommodations with minibars and laptop-compatible safes. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body wraps, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
In addition to a children's pool and an indoor pool, The Landmark London provides a health club and a hot tub. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center, meeting rooms, and limo/town car service. This Victorian hotel also offers a sauna, spa services, and multilingual staff.

The Landmark London has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Winter Garden - This restaurant serves breakfast, brunch, lunch, and dinner.
Great Central Bar & Resta - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Mirror Bar - Onsite bar. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World and Historic Hotels of the World.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: GBP 36 to 38 for adults and GBP 12 to 16 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Great Central Bar & Resta
  • Mirror Bar
  • Winter Garden

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1899
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Each adult staying at the property must present valid photo identification at check-in.
Dining hours are currently limited to 7 AM-10:30 PM daily at Winter Garden. High Palms High Tea hours are 3-5:30 PM on Friday and 1:30-5:30 PM Saturday-Sunday. Other venues are closed until further notice.
Please note: Spa facilities are accessible only for 45-minute time slots; reservations are required

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 60.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 36 to 38 for adults, and GBP 12 to 16 for children
  • Rollaway bed fee: GBP 60.0 per day
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A swim cap is required for entry to the pool and spa tub.
Full-service spa hours are Monday-Sunday 7 AM-8 PM.
Pool hours for children ages 12 and younger are Monday-Sunday 9-10:30 AM and 3-4:30 PM. Last entry is 4 PM.

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Landmark Hotel
Landmark Hotel London
Landmark London
London Landmark
Landmark London Hotel
The Landmark London England
The Landmark London Hotel London
The Landmark Hotel London
The Landmark London Hotel
The Landmark London London
The Landmark London Hotel London

The Landmark London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 1006 reviews
Rating 8 - Good. 156 out of 1006 reviews
Rating 6 - Okay. 67 out of 1006 reviews
Rating 4 - Poor. 29 out of 1006 reviews
Rating 2 - Terrible. 29 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and service but make sure to request a room away from the ballroom. If they’re having an event it will be very loud
Stayed 3 nights in Nov 2024

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not ready and got a call 2 hours after the original check in time. Unfortunately not a great experience especially for £1000 per night.
Stayed 1 night in Dec 2024

10/10 Excellent

Binny, Roslyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a great spot, really close to the tube, and the hotel staff were amazing; the service was top-notch.
Stayed 1 night in Dec 2024

10/10 Excellent

Perry, Rockford

Stayed 6 nights in Nov 2024

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tatiana

Traveled with family
Liked: Property conditions & facilities
All stuff was amazing. Friendly, professional, can’t be better. Thank you for our stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Stay
Absolutely loved our stay at the Landmark, right from the welcome drink at check in. Room was so comfortable and exactly what we needed as a family of four. Meals at the Champagne Bar and the breakfast buffet were all superb. Kids loved the pool. Room service was superb. Cannot fault the stay in the slightest
Stayed 1 night in Nov 2024

10/10 Excellent

Abby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Absolutely amazing stay with my family for my daughter’s birthday, we couldn’t fault it. Everyone was so friendly and the service was incredible. I couldn’t recommend more. Thank you so much to the Landmark for making my daughters birthday so special this weekend x
Stayed 1 night in Nov 2024

10/10 Excellent

Stella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambience and facilities. Service was great . Happy to visit again
Stayed 1 night in Nov 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Isobel

The staff are readily available and attentive. Upon check-in (we tried to check in at 3.30pm), we were advised that out room wasn’t ready due to previous occupants being late to vacate. The hotel added free breakfast fir all 3 guests. I am glad they did because breakfast was outstanding. We were able to access our room by 5pm. The hotel is lovely, food and wine selection is excellent. I used the gym which is v small and a disappointing for such a large hotel. The gym seemed to be an afterthought. With 4 people in the gym it is easy to get in each others way! Would recommend for a lovely stay in London.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay for my husband's birthday. Cupcake and card in room for him a nice touch. Everyone very helpful and pleasant.
Stayed 1 night in Oct 2024

10/10 Excellent

Brendan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Oct 2024

10/10 Excellent

Billy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ross

Stayed 1 night in Oct 2024

8/10 Good

Spenser

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean rooms, historical feel.
Lovely historical hotel in a convenient location to the tube and lovely walking streets in Marylebone. Clean rooms, great staff.
Stayed 4 nights in Sep 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and staff were excellent. Bedrooms wouldn’t benefit from an update in terms of charging ports and additional electricity points.
Stayed 1 night in Oct 2024

10/10 Excellent

D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay for taking underground back to Heathrow express train to airport. Enjoyed the mirror bar and dinner in the winter garden, very relaxing for the end of our journey.
Stayed 1 night in Oct 2024

10/10 Excellent

Sajed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The winter garden is amazing for dinner and ambience
Stayed 7 nights in Oct 2024

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. No sockets of usb ports by bed to charge phone up
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Stayed 2 nights in Oct 2024

10/10 Excellent

Gearoid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Kathryn

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Lovely hotel generally, but there was an eggy smell in the bathroom. Had to rush out for a wedding on arrival and only there for one night so couldn’t face complaining at the time. Otherwise would have been a much better review.
Stayed 1 night in Oct 2024

6/10 Okay

Richard, New York

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
# Landmark Hotel was great in some respects, we got a nice upgrade, the interior was beautiful and the room service was excellent. It has a certain happiness to it with all the wedding receptions going on. The staff is generally excellent, especially the charming doormen who will run out and grab a cab for you. However, a few matters of concern, one rather serious. One was our first day we had a bad run-in with what appeared to be a homeless person in the ground floor bathroom. That is fine, things happen, we brought it to the attention of security, and they promised to take it seriously, but by the end of our nine day stay we hadn’t heard a word from them about what happened or assurances it wouldn’t happen again, so we avoided the ground floor throughout our stay and limited ourselves to the first floor champagne bar. We also had several staff issues with the bellman, housekeeping and the concierge that we had never experienced in a 5-star hotel before.
Stayed 9 nights in Sep 2024