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The Lensbury Resort

4.0 star property

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Photo gallery for The Lensbury Resort

Daily buffet breakfast for a fee
Exterior
Aerial view
Deluxe Twin | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
Broom Road, Teddington, England, TW11 9NU
  • Twickenham Stadium
    ‪7 min drive‬
  • Hampton Court Palace
    ‪8 min drive‬
  • Royal Botanic Gardens, Kew
    ‪14 min drive‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Deluxe Double

Deluxe Double | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Double

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin

Deluxe Twin | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Twin

Classic Twin | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Classic Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Cosy Classic

Cosy Classic | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Cosy Classic

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Dutch Suite

Dutch Suite | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Dutch Suite

  • Sleeps 2

View all photos for Classic Double

Classic Double | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Classic Double

  • Sleeps 2
  • 1 Double Bed

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About this property

The Lensbury Resort

4-star Teddington hotel walkable to Thames River
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
The Lensbury Resort offers 155 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body scrubs.
In addition to a full-service spa, The Lensbury Resort features outdoor tennis courts and an indoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This family-friendly hotel also offers a children's pool, a fitness center, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite secured self parking is complimentary.

The Lensbury Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
The Lensbury Resort has a restaurant on site.
The Lounge - This brasserie specializes in British cuisine and serves brunch, lunch, and dinner. A children's menu is available. Open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.50 to 16.50 for adults and GBP 6.25 to 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Lounge

Things to do

  • 15 outdoor tennis courts
  • Arcade/game room
  • Boat
  • Canoeing
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Kayaking
  • Motor boating
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Ballroom
  • Banquet hall
  • Built in 1938
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are available for GBP 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.50 to 16.50 for adults, and GBP 6.25 to 12.50 for children
  • Airport shuttle fee: GBP 40.5 per vehicle (one-way, maximum occupancy 3)
  • Crib (infant bed) fee: GBP 20.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 7:30 AM to 8:00 PM

Property is also known as

Lensbury Hotel Teddington
Lensbury Hotel
Lensbury Teddington
Lensbury
Lensbury Resort
The Lensbury
The Lensbury Resort Hotel
The Lensbury Resort Teddington
The Lensbury Resort Hotel Teddington

The Lensbury Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 373 out of 801 reviews
Rating 8 - Good. 242 out of 801 reviews
Rating 6 - Okay. 113 out of 801 reviews
Rating 4 - Poor. 38 out of 801 reviews
Rating 2 - Terrible. 35 out of 801 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
it is in a beautiful location easy for the towns magnificent grounds
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem of a Place
The hotel is really nice and all of the staff are so friendly. This was my first visit but I’ve booked to go back in January. This is now my go to hotel when I am in west Lobdon
Stayed 1 night in Dec 2024

4/10 Poor

Alka

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The hotel itself and grounds are absolutely stunning, however the rooms are another story!! The rooms do not seem to have been updated since the 1980's, grim carpets, black mould and cracked flooring in the bathroom, shower head full of limescale so the water sprays everywhere. I DO NOT recommend anyone to spend a single penny to stay here!!
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very small
Stayed 1 night in Dec 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible quiet and a great way to stay in London
Stayed 2 nights in Dec 2024

6/10 Okay

Scott

Stayed 2 nights in Dec 2024

6/10 Okay

Russ

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, classy old hotel on the river
We were pretty amazed when the Uber pulled up to the front of this place, realizing how nice it was compared to what we paid for the stay. Very classy older brick building with beautiful Christmas lights and spacious rooms. My only complaint is that it's not as easy to get there from the airport as they make it seem. They're close enough to hear the constant drone of planes taking off and landing, but there's definitely not an "airport transfer" as they suggest. I was prepared to hire a ride thanks to a heads-up from staff when I asked for details . If you're expecting a shuttle like many hotels offer in the US, don't. The pool was a big plus with my kids, and the grounds and facilities are extensive, safe, and welcoming. The bar tender even went up to his room to loan me a lighter so I could smoke my pipe on a walk around. Great spot! Definitely would recommend to anyone staying near Heathrow, provided you can't find a place closer to bus and tube routes.
Stayed 1 night in Dec 2024

4/10 Poor

Elizabeth

Traveled with family
Disliked: Cleanliness
Terrible
I am waiting for a response to my complaint. Room lovely but in the bathroom, ceiling paint peeled, shower head dirty so had to clean it and extractor fan moldy and rusty. Breakfast was freezing cold and when I complained just got told sorry.
Stayed 1 night in Dec 2024

4/10 Poor

Amanjeet

Stayed 2 nights in Sep 2024

8/10 Good

Alena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property especially if weather cooperates. Sport facility including pool and sauna were great. Our room was large and comfortable but needed some upgrading. The meals in the restaurant were average and evening bar area was quite cold.
Stayed 5 nights in Dec 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Nice weekend stay
Overall we enjoyed our stay. The room was on the smaller side and could probably do with some modernising and the bed was small, the window was left open so the room was incredibly cold however the room was very clean and did have everything we needed. We went down to the bar for a drink and we felt that the service was not great at this point, there were 3 members of staff on the bar and just us stood there yet not one of them acknowledged us to say ‘be with you in a second we are just busy’ they all completely ignored us and I had to ask if it was ok that we ordered, when we did order a cider and gin, I asked for a single and was served and charged for a double. However, we were grateful for good service from both the reception desk of the hotel and the pool, both able to help with anything we needed in a timely manner which was great. We really enjoyed the facilities of the hotel and loved a swim in the morning to start the day. The leisure centre had great amenities and was equipped with everything necessary. The location of the hotel has good links with public transport into London and the surrounding areas. We would definitely recommend staying here and would love to return in summer so we could enjoy the grounds more.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ann

Traveled with group, Traveled with family
Liked: Property conditions & facilities
Lovely quiet hotel. Very comfortable room and lovely selection at breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Veronica

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was stone cold on a freezing night .
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul

Good
Stayed 1 night in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Loads of facilities to use if you wanted (gym pool etc.) The staff were Very helpful And a great breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely
Stayed 1 night in Oct 2024

8/10 Good

kyle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, affordable, beds are a little hard for my liking
Stayed 1 night in Nov 2024

2/10 Terrible

Simon

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Unsure why we were provided with a room for people with a disability, emergency pull cords everywhere, 1 over the bed which had to be repositioned, a wet room not a bath room so couldn't use shower without wetting the toilet area. Fridge provided which may have been useful had I known in advance! . Bar area closed at 22:40hrs not 24:00hrs as advised. Pool/Sauna located outside hotel so not convenient in poor weather and available to 'members' as well as hotel guests, this does not make for a relaxing experience. Sauna/Steam room closed 2 weeks before our stay for refurb, no mention on website when booking & wouldn't had bothered if we had known. A small sauna ( 3 people max ) was available in both men's & women's changing area but our experience was that these were smelly and unhealthy. Pool being used by a kids swimming club and all the seating areas were occupied by parents. No mention when checking in that there was an event that evening on the lawn outside the hotel, directly below our room which looked like it included mulled wine and canopies and seemed to be celebrating the lighting of the Christmas trees at the front of the hotel, not sure who was invited, guests or just VIP's! I would have liked to have attended, particularly as a brass band was banging out Christmas tunes just as we were trying to have a nap! The room was very spacious ( for wheelchair users) but uncomfortably hot to sleep in. After a 1 night stay we both ended up ill with throat/ chest issues.
Stayed 1 night in Nov 2024

10/10 Excellent

Dale-Charlotte

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location have stayed several times. Always think the reception staff could be a little friendlier. Also, the shower in my room was stupidly small and a bit retro in design. Time for a modernisation!
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, lovely atmosphere all in all a really enjoyable stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Lloyd

Stayed 1 night in Oct 2024