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The Londoner

5.0 star property
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Photo gallery for The Londoner

Rooftop terrace
Meeting facility
View from room
Exterior
Tower Penthouse Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking available
  • Spa
$641
includes taxes & fees
Sep 25 - Sep 26

Explore the area

View in a map
38 Leicester Square, London, England, WC2H 7LL
  • Leicester Square
    ‪1 min walk‬
  • Trafalgar Square
    ‪3 min walk‬
  • Piccadilly Circus
    ‪4 min walk‬
  • London (LHR-Heathrow)
    ‪35 min drive‬

Room options

View all photos for Deluxe King Room with Exclusive Access

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe King Room with Exclusive Access

  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room

Signature Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Signature Room

  • 1281 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room with Exclusive Access

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Room with Exclusive Access

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King City View Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe King City View Room

8.8 out of 10
Excellent
(15 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe King Room

9.4 out of 10
Exceptional
(8 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Penthouse Suite

Tower Penthouse Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Tower Penthouse Suite

  • 2153 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 2
  • 2 King Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Room

9.2 out of 10
Wonderful
(23 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Capital Suite

Capital Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Capital Suite

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

Corner Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Corner Suite

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room City View with Exclusive Access

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe King Room City View with Exclusive Access

  • Sleeps 2
  • 1 King Bed

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About this property

The Londoner

5-star hotel in London City Centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
The Londoner offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The Retreat has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, The Londoner features an indoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 9 meeting rooms. This luxury hotel also offers a fitness center, a sauna, and a rooftop terrace. Parking is available onsite for a surcharge.

The Londoner is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Whitcomb’s - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
8 at The Londoner - This rooftop bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Joshua’s Tavern - This restaurant specializes in British cuisine and serves dinner only. Open select days.
The Stage - This bar specializes in seafood and serves breakfast and light fare. Open daily.
The Residence - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 90 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 at The Londoner
  • Joshua’s Tavern
  • The Residence
  • The Stage
  • Whitcomb’s

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 39.00 per person
  • Valet parking fee: GBP 90 per day
  • Service fee: 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

The Londoner Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 729 out of 909 reviews
Rating 8 - Good. 108 out of 909 reviews
Rating 6 - Okay. 35 out of 909 reviews
Rating 4 - Poor. 18 out of 909 reviews
Rating 2 - Terrible. 19 out of 909 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Alex

Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We absolutely love this hotel very modern clean great service amazing
Stayed 3 nights in May 2025

10/10 Excellent

Rob

Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Stag was very informative and room was divine
Stayed 1 night in May 2025

10/10 Excellent

Rony

Stayed 1 night in May 2025

10/10 Excellent

Anthony, Toronto

Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Nader

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very busy area but hotel is on the edge of the traffic so you get the best of both worlds. We researched places and this was a great decision. Service was 5 Star, every single person was helpful and went out of their way to help. Amazing.
Stayed 2 nights in May 2025

10/10 Excellent

Luis, Andover

Stayed 2 nights in May 2025

8/10 Good

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Dominic

Stayed 1 night in May 2025

10/10 Excellent

John

Stayed 5 nights in May 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room, facilities and service!
Stayed 2 nights in May 2025

10/10 Excellent

Moshe

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an up market hotel right in the center of Leister Square London. We had cocktails at the bar twice & they were delicious. The room was clean and comfortable and the staff were amazingly friendly & helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in May 2025

10/10 Excellent

dror

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location. New hotel, good service
Stayed 6 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Londoner

Fantastic hotel right in the city centre - helpful and friendly staff - breakfast was delicious
Stayed 1 night in May 2025

8/10 Good

yelena, Tarzana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the corner junior suite. One of my windows faced the windows of an office building in the too close proximity for my comfort. The other window looked at the construction side. There are lots of small stores offering vaping, e-sigarets smoking around the hotel. And the door of my bathroom was broken and wouldn’t close.
Stayed 6 nights in May 2025

10/10 Excellent

Elizabeth

Stayed 3 nights in May 2025

10/10 Excellent

Gerald, Town and Country

Stayed 3 nights in May 2025

8/10 Good

Mohammed, Riyadh

Traveled with family
Liked: Cleanliness
I don’t see what I got is equal the value that I spent, also the cleaning not to the level that expected
Stayed 3 nights in May 2025

10/10 Excellent

yadavendra, GIBSONIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and very friendly staff, excellent location, close to every thing..This is my second time to this hotel. Complimentary tea and coffee whole day. Terrace bar is excellent..
Stayed 2 nights in May 2025

8/10 Good

Alexa

Liked: Cleanliness, staff & service
Great location. The air con in the room and temperature control is good. The rest is questionable. The toilet is electric so constantly making noise, the tv had to be reset, which required a visit from maintenance, the lighting system only worked from near the door of the room so had to get up if I wanted to turn the lights on or off. They add a 10% service charge to the bill at the end if you want it off the bill you have to see it and tell them that. For the prices they charge you would want the electric systems to work well. But, they didn't.
Stayed 1 night in Apr 2025

10/10 Excellent

Jim

Stayed 4 nights in Apr 2025