The Londoner

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Londoner

Rooftop terrace
Meeting facility
Exterior
Signature Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Deluxe King City View Room | View from room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking available
  • Spa
  • Gym

Explore the area

Map
38 Leicester Square, London, England, WC2H 7LL
  • Leicester Square
    1 min walk
  • National Gallery
    3 min walk
  • Trafalgar Square
    4 min walk
  • London (LHR-Heathrow)
    45 min drive

Room options

Deluxe King City View Room

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Tower Penthouse Suite

  • 2153 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

King Room

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Capital Suite

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Signature Room

  • 1281 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Corner Suite

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Londoner

5-star hotel in London City Centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
The Londoner offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The Retreat has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, The Londoner features an indoor pool and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 9 meeting rooms. This luxury hotel also offers a fitness center, a sauna, and a rooftop terrace. Parking is available onsite for a surcharge.

The Londoner is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Whitcomb’s - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
8 at The Londoner - This rooftop bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Joshua’s Tavern - This restaurant specializes in British cuisine and serves dinner only. Open select days.
The Stage - This bar specializes in seafood and serves breakfast and light fare. Open daily.
The Residence - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 90 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 at The Londoner
  • Joshua’s Tavern
  • The Residence
  • The Stage
  • Whitcomb’s

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [In Room Check-in]
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 39.00 per person
  • Valet parking fee: GBP 90 per day
  • Service fee: 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

The Londoner Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 530 out of 676 reviews" "
Rating 8 - Good. 87 out of 676 reviews" "
Rating 6 - Okay. 30 out of 676 reviews" "
Rating 4 - Poor. 15 out of 676 reviews" "
Rating 2 - Terrible. 14 out of 676 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Felipe

Stayed 1 night in Sep 2024

10/10 Excellent

Gerard

Stayed 2 nights in Sep 2024

10/10 Excellent

Rosangela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 4 nights in Sep 2024

10/10 Excellent

Shirley, Honolulu

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must say that this is one of the best hotels I’ve stayed at in awhile. Not only because of their amenities but because of every single person on their staff. Everyone greeted us warmly and took care of everything we needed. The concierge is top tier. Especially Bernard he was so helpful and friendly and went over and beyond in his service to us. We will definitely come back! Thank you the Londoner.
Stayed 4 nights in Sep 2024

10/10 Excellent

Amanda

Stayed 1 night in Sep 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Brad

Stayed 2 nights in Sep 2024

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Koryann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel. Stunning decor and beautifully presented rooms. Welcoming and helpful staff. Perfect location and surprisingly quiet despite it being in the heart of the city. Great atmosphere all round, and lovely rooftop bar to top it all off! Thank you for a wonderful stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan, Brighton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a star of a hotel!
Stayed 3 nights in Jun 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and attentive making this a no fuss and wonderful hotel to be at ease and return many times too.
Stayed 1 night in Sep 2024

10/10 Excellent

Anne O Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in central London just minutes from everything. Breakfast with wide range of choice. Enjoyed cocktails and champagne at the Stage.
Stayed 1 night in Sep 2024

10/10 Excellent

Lynne, Salt Lake City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is awesome for Theatre going! Very professionsl, helpful staff and very comfortable room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Negar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel staff was amazing property is beautiful! We felt comfortable
Stayed 5 nights in Sep 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location and friendly staff! Spa services were amazing.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
No bath in room but everything else absolute perfection!
Stayed 1 night in Sep 2024

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Pembe

Stayed 1 night in Aug 2024

10/10 Excellent

Mandeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and easy to go shopping and good dining options. Concierge folks were excellent.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel located conveniently in central London. Staff was phenomenal, room was spacious and clean. Dining options were wonderful. Would stay again.
Stayed 2 nights in Aug 2024

2/10 Terrible

Rodolfo

Traveled with family
Disliked: Cleanliness, staff & service
Not accommodating
Stayed 2 nights in Sep 2024

2/10 Terrible

Melissa

They double charged us for this stay and have not provided a refund.
Stayed 4 nights in Aug 2024

8/10 Good

James

Traveled with family
Stayed 1 night in Aug 2024

8/10 Good

Rhiannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Excellent spa and facilities. The only down side was the room smelt of cigarettes and the room was quite noisy so won’t be full 5 stars on this basis.
Stayed 1 night in Sep 2024