See all properties

The Mad Hatter Hotel

3.0 star property

Choose dates to view prices

Photo gallery for The Mad Hatter Hotel

Bar (on property)
Bar (on property)
Standard Double or Twin Room | In-room safe, individually decorated, desk, iron/ironing board
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
3 - 7 Stamford Street, London, England, SE1 9NY
  • Tate Modern
    ‪7 min walk‬
  • St. Paul's Cathedral
    ‪13 min walk‬
  • London Eye
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, individually decorated, desk, iron/ironing board

Standard Double Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Strand Palace Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (3936)
The price is $245
per night
$294 total
includes taxes & fees
Mar 4 - Mar 5
Strand Palace Hotel

About this property

The Mad Hatter Hotel

3-star hotel in London City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
The Mad Hatter Hotel offers 30 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This London hotel also offers complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours).

The Mad Hatter Hotel is a smoke-free property.

Full breakfasts are available for a surcharge.
The Mad Hatter Hotel has a restaurant serving breakfast and lunch.
Room service (during limited hours) is available.

Languages

Bosnian, Croatian, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Serbian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee: GBP 12.95 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 per person
  • Rollaway bed fee: GBP 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hatter Hotel
Hotel Mad
Mad Hatter Hotel
Mad Hatter Hotel London
Mad Hatter London
Mad Hotel
Hotel Mad Hatter
The Mad Hatter Hotel London, England
The Mad Hatter Hotel Hotel
The Mad Hatter Hotel London
The Mad Hatter Hotel Hotel London

The Mad Hatter Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 568 out of 1000 reviews
Rating 8 - Good. 360 out of 1000 reviews
Rating 6 - Okay. 51 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the Mad Hatter! Our room was cozy and fun, and the breakfast was delicious. The staff were super helpful and kind - love this place!
Stayed 2 nights in Nov 2024

8/10 Good

Chris

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Mark

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed at Madhatters for 1 night on the 9th October. After looking at your hotel reviews on expedia and your own website the place looked great and a bit quirky. Location was also very good. On arriving on the weds afternoon I was booked into room 210. I was immediately disappointed in the room. Dull, tired and uninspiring and with a view of concrete and rubbish. It didn't get much better unfortunately when I went to use the bathroom with mould and bad finishing to be seen across the bath/shower area and the toilet cistern. At night there was lots of noise from the main traffic outside and all also from other hotel residence at around 2am. Sound proofing basic sealed double glazing would have helped with this. I had breakfast in the morning and chose the avocado on toast and it was dreadful. Cold and a colour which looked like it would make me ill. I mentioned all this when I checked out after breakfast but the man behind reception did not look bothered one bit which summed up my whole experience of staying here. I know hotels within the city center can come at a premium due to their location alone but I would expect basic standards to be kept for £240 a night. I have been asked by Expedia to rate my stay but I wanted to give the hotel my direct feedback first before I do post anything online, mad hatter did not respond to my complaint. sums it up really.
Stayed 1 night in Oct 2024

2/10 Terrible

DAvid

Business traveler
Liked: Amenities
Disliked: Staff & service
Turned up at 9.00pm Had confirmation but told I couldn’t stay Insisted I had reservation They called police and police advised I would find another hotel late at night No exclamation was given Other staff were perplexed! What an Aragant rude manager Should be sacked!!
Stayed 1 night in Oct 2024

6/10 Okay

oliver

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Laine

Traveled with group
Liked: Cleanliness, staff & service, amenities
Wonderful staff at this hotel! Friendly, helpful and made the whole trip that much better because of their awesomeness!!
Stayed 3 nights in Oct 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Oct 2024

10/10 Excellent

Teddy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super accommodating and just a joy to be around after a long day of walking around London.
Stayed 5 nights in Sep 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kyle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, breakfast and bar good too
Nice location and decent hotel, very friendly staff and a great bar and breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

LLoyd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

T Clay, Walnut Creek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Fun to stay in a pub. Convenient to go to the pub for dinner and not have to go out when you are tired. Desk and restaurant staff bent over backwards to be helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kyra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Clean, comfortable, convenient & friendly.
Stayed 3 nights in Oct 2024

10/10 Excellent

jackie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the wild fox that came out in the empty lot every day!
Stayed 5 nights in Sep 2024

8/10 Good

Sharon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose this hotel because it was close to a work venue, the evening food menu had many things that weren't available and my eggs benedict at breakfast was very disappointing so i can't really recommend the food!
Stayed 1 night in Sep 2024

10/10 Excellent

Gwyneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the mad hatter!! It made our first time in London such a breeze between the excellent staff and amazing location!! We hope to be back some day! Thank you!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Edith

Stayed 1 night in Sep 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Fanny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel could do with a bit of an upgrade but it is quirky, very clean l, well positioned and with lovely staff. Would definitely stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
I’d highly recommend this hotel. Fabulous value for money in central london. The staff were polite and very helpful and informative. The room was clean and well appointed with great quality condiments. Breakfast was delicious with a good choice from the buffet and table service menu. Rooms a the back of the hotel away from the road are quieter
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, comfortable and classic
Before our stay Luke was really responsive to my emails. He was working for most of our stay and was really friendly, approachable and helpful. It was so nice to have fresh milk in the room fridge, instead of the small packs usually offered. Bottles of water were also placed in the fridge for us. These were replenished every day. Its the first hotel we've ever stayed where there were facecloths provided in the bathroom. Ideal to have a safe in the room too. It was our 40th wedding anniversary and the room was set with balloons a heart and love birds on the bed which was lovely. The lady who cleaned our room daily was very efficient and friendly. We had room 304 which overlooked the back of the hotel. It was quieter at night than our friends' room (302) which was at the front, it did have secondary double glazing though. Not having been to London we had a black cab from Paddington which was £34. Our return we used Uber and was £25.73. We also used the Freenow taxi app which was excellent. My only wish was that the bacon at breakfast was available as unsmoked, as well as smoked. The breakfast was good. Cereal, fresh melon and fruits, yogurts, cheese/meats as well as full English. The lady taking our orders remembered everyone's perfectly somehow without writing down. Bar menu not huge, but what we had was nice. Just sad to hear that the building will be replaced by a new development in a few years.
Stayed 4 nights in Aug 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service here!
Stayed 4 nights in Aug 2024