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The Mad Hatter Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Mad Hatter Hotel

Bar (on property)
Standard Double or Twin Room | In-room safe, individually decorated, desk, iron/ironing board
Exterior
Exterior
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
3 - 7 Stamford Street, London, England, SE1 9NY
  • St. Paul's Cathedral
    13 min walk
  • GAIL's Bakery Blackfriars
    1 min walk
  • Southwark Underground Station
    5 min walk
  • London (LHR-Heathrow)
    56 min drive

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, individually decorated, desk, iron/ironing board

Standard Double Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Mad Hatter Hotel

3-star hotel in London City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
The Mad Hatter Hotel offers 30 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This London hotel also offers complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours).

The Mad Hatter Hotel is a smoke-free property.

Full breakfasts are available for a surcharge.
The Mad Hatter Hotel has a restaurant serving breakfast and lunch.
Room service (during limited hours) is available.

Languages

Bosnian, Croatian, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Serbian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee: GBP 12.95 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 per person
  • Rollaway bed fee: GBP 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hatter Hotel
Hotel Mad
Mad Hatter Hotel
Mad Hatter Hotel London
Mad Hatter London
Mad Hotel
Hotel Mad Hatter
The Mad Hatter Hotel London, England
The Mad Hatter Hotel Hotel
The Mad Hatter Hotel London
The Mad Hatter Hotel Hotel London

The Mad Hatter Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 556 out of 1000 reviews" "
Rating 8 - Good. 370 out of 1000 reviews" "
Rating 6 - Okay. 52 out of 1000 reviews" "
Rating 4 - Poor. 12 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Fanny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel could do with a bit of an upgrade but it is quirky, very clean l, well positioned and with lovely staff. Would definitely stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
I’d highly recommend this hotel. Fabulous value for money in central london. The staff were polite and very helpful and informative. The room was clean and well appointed with great quality condiments. Breakfast was delicious with a good choice from the buffet and table service menu. Rooms a the back of the hotel away from the road are quieter
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, comfortable and classic
Before our stay Luke was really responsive to my emails. He was working for most of our stay and was really friendly, approachable and helpful. It was so nice to have fresh milk in the room fridge, instead of the small packs usually offered. Bottles of water were also placed in the fridge for us. These were replenished every day. Its the first hotel we've ever stayed where there were facecloths provided in the bathroom. Ideal to have a safe in the room too. It was our 40th wedding anniversary and the room was set with balloons a heart and love birds on the bed which was lovely. The lady who cleaned our room daily was very efficient and friendly. We had room 304 which overlooked the back of the hotel. It was quieter at night than our friends' room (302) which was at the front, it did have secondary double glazing though. Not having been to London we had a black cab from Paddington which was £34. Our return we used Uber and was £25.73. We also used the Freenow taxi app which was excellent. My only wish was that the bacon at breakfast was available as unsmoked, as well as smoked. The breakfast was good. Cereal, fresh melon and fruits, yogurts, cheese/meats as well as full English. The lady taking our orders remembered everyone's perfectly somehow without writing down. Bar menu not huge, but what we had was nice. Just sad to hear that the building will be replaced by a new development in a few years.
Stayed 4 nights in Aug 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service here!
Stayed 4 nights in Aug 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities
The staff was helpful and pleasant. The bed was comfortable. The only issue was the peeling wallpaper.
Stayed 5 nights in Aug 2024

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and accommodation
Stayed 1 night in Aug 2024

10/10 Excellent

ASHLEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Including breakfast is a great touch and allows for flexibility with the onsite pub.
Stayed 5 nights in Aug 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall. The staff were very friendly and accommodating. The room we stayed in was very clean and had a personality of its own. Very close to different transports options and walkable to some popular areas.
Stayed 4 nights in Aug 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent staff in an excellent loction
Stayed 3 nights in Aug 2024

10/10 Excellent

Janet

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely unique hotel, convenient to Waterloo & South Bank. Great bar & restaurant with London prices. Staff were friendly & welcoming. Room was good, albeit hot - but it was the hottest day of the year! - and a bit noisy due to the traffic outside. I'd go back .....
Stayed 1 night in Aug 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely place to stay
Very clead ,very nice .Excellant place to stay . Willgive it 9/10 only slightly let down by the breakfast, aske dfor everything to be welldone and most of it came out very undercooked . Had porridge on the second morning as didnt want an under cooked breakfast. Would definately stay here again
Stayed 2 nights in Aug 2024

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location
Great hotel in a fantastic location, close to Southwark Underground and Blackfriars Train station, 4 minutes walk to Southbank and Tate Modern as well. Staff very friendly and helpful.
Stayed 3 nights in Aug 2024

6/10 Okay

David

Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mad Hatter Hotel
Amazing 4-day stay at the Mad Hatter Hotel. Perfect location for seeing the history and sites of London. Fantastic staff... all very helpful and friendly!
Stayed 4 nights in Jul 2024

10/10 Excellent

JONATHAN, Grand Prairie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to tube/buses at a fair price.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homely feeling and the food is amazing
What a great homely place to stay, very friendly staff, you have to try the steak and ale pie , it is the best, and the full English breakfast is the best i have had in a hotel, no hesitation in recommending this hotel
Stayed 2 nights in Jul 2024

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was amazing, Luke was especially helpful! Location was awesome. Right at the Blackfriars bridge & walking distance to everything we wanted to do! A reminder that old properties don’t have modern conveniences, like a/c and extra outlets to charge all your devices. Room was a little shabby and hot but the staff did their best to accommodate with an extra fan. All in all, would recommend, maybe just not in July or August. Breakfast buffet and menu were really nice and the refreshments in the room were welcome in light of the heat! Thanks Mad Hatter!
Stayed 3 nights in Jul 2024

4/10 Poor

Marcy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed and Disrespected
While our check in process was pleasant and friendly, that was the only highlight. The hotel has an adorable theme and appeared to be at one point, clean and maintained. When heading to our room, you immediately smell an awful smell of fish and notice hanging air freshener disks hanging every few feet. When we entered our room, it too had the same unwelcoming scent. Our room appeared dated, not thoroughly clean and had leaking water on the bathroom floor from a towel warmer that didn't work. The bed was comfortable enough, but the room was so hot and stuffy. We opened the windows which opened ou to an abandoned lot with trash and weeds. I honestly think we could have overlooked all of the above, although we shouldn't need to. The most unsettling part of our visit is when we went down to the hotel restaurant/pub for dinner and cocktails. There were several employees busy decorating for a birthday party in the establishment. We sat ourselves after standing at the entrance for several minutes. We waited another 10-15 minutes at our table, and still no one. We watched another family of four get up from their table and leave. My husband finally went up to the bar and enquired about service. Victoria, the young lady at the bar, appeared put out and very concerned about continuing her party preparations. When my husband didn't hear something she said, she repeated herself loud and slow while rolling her eyes. Done! We took our $300 pounds down the street where we had a wonderful exp
Stayed 2 nights in Jul 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
Overall good, plumbing issues
Great staff, nice enough hotel, good location - the major complaint is that the bathroom plumbing had multiple issues: no hot water for shower/tub was the biggest problem, but there were leaking pipes around toilet so the floor was constantly wet. The hotel needs to hire a plumber and fix this room. I didn't significantly reduce the overall rating as I am confident they'll fix this for the next guest.
Stayed 2 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mad hatter
Great hotel not too far away from anything, very friendly staff from reception, bar & kitchen, would highly recommend & will be booking this hotel again
Stayed 3 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel not too far away from anything, very friendly staff from reception, bar & kitchen, would highly recommend & will be booking this hotel again
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
Great pub/hotel -really friendly staff, good breakfast, amazing location. Room a little tired but comfortable and clean and serviced every day.
Stayed 3 nights in Jun 2024