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The Maitrise Hotel Edgware Road

3.5 star property

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January 2025

Photo gallery for The Maitrise Hotel Edgware Road

Daily buffet breakfast (GBP 7.95 per person)
Point of interest
Point of interest
Point of interest
Interior

Reviews

6.2 out of 10

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
346-348 EDGWARE ROAD, London, England, W2 1EA
  • Paddington Central
    9 min walk
  • Regent's Park
    15 min walk
  • Hyde Park
    15 min walk
  • London (LHR-Heathrow)
    44 min drive

Room options

View all photos for Family Room, Non Smoking

Premium bedding, in-room safe, blackout drapes, soundproofing

Family Room, Non Smoking

  • 129 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, No Windows

Standard Room, 1 Double Bed, Non Smoking, No Windows | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Double Bed, Non Smoking, No Windows

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Double Bed, Non Smoking

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior

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About this property

The Maitrise Hotel Edgware Road

3.5-star hotel in London City Centre
A restaurant, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, concierge services, and a 24-hour front desk.
The Maitrise Hotel Edgware Road offers 21 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 21-inch LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This Art Deco hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Complimentary self parking is available on site.

The Maitrise Hotel Edgware Road is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Rafkins Cafe - This coffee shop serves breakfast, lunch, and dinner.

Languages

English, French, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 7.95 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rafkins Cafe

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 7.95 per person
  • Early check-in fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Maitrise Hotel Edgware Road London
Maitrise Hotel Edgware Road
Maitrise Edgware Road London
Maitrise Hotel Edgware Road London, England
Best Western Maitrise Hotel Edgware Road London
Best Western Maitrise Edgware Road London
Best Western Maitrise Edgware Road
The Maitrise Edgware Road
The Maitrise Hotel Edgware Road Hotel
The Maitrise Hotel Edgware Road London
The Maitrise Hotel Edgware Road Hotel London

The Maitrise Hotel Edgware Road Reviews

Reviews

6.2
Rating 10 - Excellent. 27 out of 216 reviews" "
Rating 8 - Good. 51 out of 216 reviews" "
Rating 6 - Okay. 73 out of 216 reviews" "
Rating 4 - Poor. 37 out of 216 reviews" "
Rating 2 - Terrible. 28 out of 216 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was phenomenal! We were told the only room left in the entire hotel was downstairs in the basement.. this requires us to take an elevator down to the basement and it smelled when we got to the landing. The room was clean however was tiny.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Clean but tiny - wouldn’t stay again
After reading previous reviews I was aware that we may get a room without a window, however we arrived at the hotel too early to check in but we asked to leave our cases so we could explore. We also asked if there was a room with window available and we were told by 2 people that yes there was and that they would give us that room. We arrived back shortly after 2pm to be told we were in the basement in a room with no window. The room was clean but tiny and the toilet very rarely flushed properly and kept running constantly which is annoying to listen to when you’re trying to sleep. There are tea and coffee sachets with a kettle but no milk. We bought some milk from the nearby shop. The hotel is based in quite a busy cafe, so you often have to wait in a queue to speak to staff. The staff were polite and our room was clean however I would not choose to stay here again. I believe there are better hotels for the price we paid.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the fact that the room we had didn't have any windows. Other than that the stay was excellent
Stayed 1 night in Nov 2019

8/10 Good

William

Liked: Staff & service, room comfort
Decent value
This was serviceable. Everything is expensive I. This city. That being said it was a decent value. There was a/c, tv with a bunch of channels and working WiFi. The rest was mediocre but I booked last minute and it was a life saver.
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Booked the hotel for a short overnight stay, due to its proximity to Paddington Station (15 minute walk) to catch the Heathrow Express. The room was on the lower level, so it had no windows or any natural light. The room was clean and spacious. The staff were friendly and helpful. The hotel reception is in a cafe, so can get a little cramped when checking in and out and if you are leaving your bags in storage, I'd recommend waiting until the staff have put them away downstairs. The hotel is located on Edgeware Road, where it is predominantly middle eastern shops and restaurants. If the middle east experience is not for you, a 20-30 minute walk will get you to Oxford Street, Marble Arch and Hyde Park. I'd recommend this hotel if you were after a reasonably priced short stay.
Stayed 1 night in Sep 2019

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, friendly staff, lovely breakfast and coffee
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
What can I say? Staff was great! Location was close to tubes. Room was small but clean. I liked the rain shower head. Nice room for the price.
Stayed 4 nights in Jun 2019

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to London.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
Curtains not secured properly ie hooks loose. Toilet very close to wall and towel rail. Room a bit cramped but otherwise comfortable for a one night stay
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was much better than expected! Staff really friendly, and coffee in their cafe was great
Stayed 1 night in Apr 2019

4/10 Poor

Mark

Let down
Rooms were very small, did not feel like a hotel.
Stayed 3 nights in Jan 2019

10/10 Excellent

Ekta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Location is very good as it is near the tube station and also has supermarkets meat it. Rooms are slightly small but have all basic things. Most importantly the people managing it really know the meaning of hospitality and extremely polite and nice. I wpuld recomment travellers to go thetrwho have work in this area.
Stayed 1 night in Jan 2019

2/10 Terrible

richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was refused a room even though I booked and paid. Disgrace
Stayed 1 night in Dec 2018

8/10 Good

Joshua

Liked: Cleanliness, room comfort
Ok
The hotel was small cosy but just what's needed, the staff could be a bit more welcoming, the breakfast is average nothing too fancy, it needs to be highlighted clearer as to how it all works, the room with no window was perfect for a quiet nights sleep
Stayed 1 night in Nov 2018

2/10 Terrible

Rob

Disliked: Property conditions & facilities, room comfort
A hateful night.
I booked in to the hotel & when we arrived, were shown down to room 403, which seemed fine, except the toilet was constantly on a flush & wouldn't stop. We'd only arrived to drop bags off & then go out, so I mentioned this to the reception man & then went out. On returning (around 8pm), the flushing had stopped, but as soon as I flushed the toilet, it did the same & kept running. I tried to call reception, but the phones didn't work, so I went up. The receptionist (lady this time) called the man & tried to fix it in whatever way he had & couldn't, so we were offered a different room (401). We went in there & there was a distinct smell of drains in there (along with around a dozen air fresheners to cover it up), but it was quiet & it was the only room available, so we took it. Then, around 10pm, there was a mass of noise from the room next door, which sounded like 20 dishwashers all running at the same time & ran through the night constantly. When I spoke to the man in the morning, he said it was the draining pumping system & there was nothing he could do. This can't be the first time anyone who has had the misfortune to end up in room 401 has complained. If someone had said "Sorry, the toilet is broken & the only room we have has a massive noise all through the night", then I would have refused & just asked for a refund & gone away. We walked out without touching the breakfast we'd paid for, which looked as pitiful as that room. Good area for tube stop though.
Stayed 1 night in Oct 2018

6/10 Okay

chris

Liked: Cleanliness, staff & service, room comfort
Is it really a 4 star hotel? Breakfast very average Staff were friendly and helpful
Stayed 1 night in Nov 2018

6/10 Okay

rogie, phils

Disliked: Property conditions & facilities, room comfort
hotel rooms are bit small for a four star? the hotel are near at metro station
Stayed 5 nights in Oct 2018

6/10 Okay

moly, phils

Disliked: Property conditions & facilities, room comfort
hotel rooms are bit small for a four star? the hotel are near at metro station
Stayed 7 nights in Oct 2018

6/10 Okay

mela, phils

Disliked: Property conditions & facilities, room comfort
hotel rooms are bit small for a four star? the hotel are near at metro station
Stayed 4 nights in Oct 2018

8/10 Good

zachary

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2018

8/10 Good

JILL

Liked: Staff & service
strabge but good value
Strange place to stay, entry through a coffee shop. My room was in basement and next to lift and maintenance room of some sort. freaky green glow from sliding door in my room which was locked but peering through the small gap showed LED displays i assume on boilers etc. Very small room but air con worked so did not feel too stuffy. Bed comfy and clean. Shower room small but adequate for one night, would not want to stay much longer than that, Staff friendly and helpful. Good value overall
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Tiny room but convenient location
This hotel had all the basics, although there was no bar fridge in the room. Our room was tiny but had a newly renovated en-suite. The hotel has a lift and air conditioning. The entrance was via a ground floor coffee shop which was convenient for drinks, and there was a great range of restaurants within short walking distance on Edgware road. Bus and train stations also very close. Staff were friendly and helpful.
Stayed 4 nights in Sep 2018