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Montcalm Marble Arch Townhouse

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Montcalm Marble Arch Townhouse

Lobby
Interior detail
Coffee/tea maker
Property amenity
Exterior

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
41 Great Cumberland Place, London, England, W1H 7LG
  • Marble Arch
    3 min walk
  • Hyde Park
    5 min walk
  • Selfridges
    6 min walk
  • London (LHR-Heathrow)
    48 min drive

Room options

View all photos for Deluxe Triple Room

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Club Double Room

Minibar, in-room safe, soundproofing, iron/ironing board

Club Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Shower, free toiletries, hair dryer, bathrobes

Deluxe Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

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Exterior

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The price is $299
per night
$359 total
includes taxes & fees
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About this property

Montcalm Marble Arch Townhouse

Hotel in London City Centre
Along with dry cleaning, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers and a front-desk safe are onsite.
Montcalm Marble Arch Townhouse offers 15 accommodations with minibars and safes. LCD televisions come with pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Montcalm Marble Arch Townhouse features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Wireless Internet access is complimentary.

Montcalm Marble Arch Townhouse is a smoke-free property.

Languages

English, Hindi, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • In a regional park

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from August 19 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

We should mention

This property does not have elevators

Property is also known as

Marble Arch Suites
Shaftesbury Marble
Shaftesbury Marble Arch
Shaftesbury Marble Arch Suites
Shaftesbury Marble Arch Suites Hotel
Shaftesbury Marble Arch Suites Hotel London
Shaftesbury Marble Arch Suites London
Shaftesbury Suites Marble Arch
The Marble Arch Suites Hotel
The Shaftesbury Marble Arch Suites
The Marble Arch Suites London
The Marble Arch Suites Hotel London
The Marble Arch Suites
Montcalm Marble Arch London
Montcalm Marble Arch Townhouse Hotel
Montcalm Marble Arch Townhouse London
Montcalm Marble Arch Townhouse Hotel London

Montcalm Marble Arch Townhouse Reviews

Reviews

6.8
Rating 10 - Excellent. 29 out of 133 reviews" "
Rating 8 - Good. 41 out of 133 reviews" "
Rating 6 - Okay. 26 out of 133 reviews" "
Rating 4 - Poor. 17 out of 133 reviews" "
Rating 2 - Terrible. 20 out of 133 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Glenn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

abdullah

Stayed 1 night in Jul 2024

8/10 Good

Dawn

Business traveler
Liked: Cleanliness
Hotel under refurbishment
We stayed here for a work assignment in Mayfair. We initially booked the hotel but on arrival the hotel was being renovated and we were directed to a neighbouring property which comprised many suites. Our main issues were there were a lot of stairs and no lifts. The annexe also didn’t have a bar or restaurant. However, the price was fair, the area excellent and overall a good stay.
Stayed 4 nights in Jun 2024

2/10 Terrible

Paul

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Over priced, dirty, no lift, no help with luggage, no mini bar, room far from deluxe, tired, dated and unpleasant. Bed was ok, breakfast in a different building was of a a good standard. Can’t recommend.
Stayed 1 night in Jun 2024

2/10 Terrible

Karl

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Single room very very small. Air conditioning made a lot of noise asp had to turn off to sleep. Outside the window was external air conditioning unit which went off every 10mins which was also noisy. Complained to reception and was told nothing they could do. They did move me the second night which wasn’t much better
Stayed 2 nights in Apr 2024

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & comfortable room, only thing missing was that towels were not provided in our room
Stayed 1 night in Feb 2024

4/10 Poor

morris

Disliked: Amenities
No lift Narrow staircase False advertising No indication of rooms below ground Breakfast in a different location one block away WOULD AVOID
Stayed 3 nights in Nov 2023

10/10 Excellent

Billy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Oct 2023

2/10 Terrible

Timothy

Stayed 5 nights in Oct 2023

8/10 Good

Naveen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for stay near Oxford Street
Everything fine, except the breakfast. Options were vry less. Staff was courteous. But suites had some infrastructure issues.
Stayed 1 night in Oct 2023

8/10 Good

Colin

Stayed 1 night in Aug 2023

6/10 Okay

Mark

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
It's in a good location for Oxford Street,but it's not a good hotel.The wi-fi only allows 1 device access,the air conditioning is poor,the windows are not double glazed,the bathrooms are tiny
Stayed 1 night in Jul 2023

4/10 Poor

Tracey

Traveled with group
Liked: Staff & service, property conditions & facilities
The hotel is really nice in a great location. The room is spacious & clean. The reception staff were helpful when we stayed there. However..... i left a dress in the wardrobe, i emailed them twice & had no response. I called 5 times & each time was told they would ask housekeeping & call me back. They never did!! I can only assume that housekeeping stole my dress. I would think twice about booking
Stayed 1 night in Jun 2023

6/10 Okay

Mark

Traveled with family
Liked: Staff & service
Staff was ok Room had just a hint of cigarettes USB ports were broken Tiny bathroom Refrigerator didn’t work
Stayed 3 nights in Jun 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Massive potential
Could be lovely. Some great design in the room just a few things need fixing. There is a potential mini kitchen but without cutlery or crockery it is a bit frustrating. Staff lovely, room clean and bed very comfortable
Stayed 1 night in Mar 2023

8/10 Good

Omar

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2023

6/10 Okay

Tessa

Business traveler
Liked: Staff & service
Central/convenient - but tired
Good value for a central location and the reception ladies were cheerful, even though they were dealing with an antiquated system and the tiniest desk space. Bedrooms were tired but the bed was comfortable. However, the air-con in my room was so noisy (old) that I had to turn it off in the middle of the night. The small shower room was not as clean as I would have hoped and the extractor fan rattled deafeningly. There was also a crazily bright green security/sensor light on the ceiling, so the room was far too lit-up during the night, rather defeating the point of the blackout curtains.
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Decent stay, great location, especially uncomfortable pillows, good service
Stayed 2 nights in Mar 2023

8/10 Good

Jason

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, badly advertised parking
The overall hotel was great l, room was good and clean however a big part of this was “parking available” on the site only to be told that there was no onsite parking and that the only parking was on the street for 4hrs only. This was a massive inconvenience having to find alternative parking and at an additional cost that I wasn’t expecting to be paying
Stayed 1 night in Feb 2023

6/10 Okay

Carol

Stayed 1 night in Jan 2023

8/10 Good

Liraz

Stayed 2 nights in Jan 2023

6/10 Okay

Kathie

Business traveler
Liked: Cleanliness, amenities
My room was very nice, apparently a deluxe room I somehow got upgraded to. Very spacious and comfortable. On the other hand, my collegue (who booked directly through the website) had a bad experience. They apparently lost or overbooked his reservation, and then he ended up in a small, damp, noisy basement room.

4/10 Poor

Marek

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Avoid
Room in the basement. Terrible smell of mold. Window view terrible, airco sound at the level of diessel engine. Size of the room was a joke.
Stayed 1 night in Oct 2022

2/10 Terrible

yael

Stayed 4 nights in Sep 2022

8/10 Good

June

Stayed 1 night in Sep 2022