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Suite (Master)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room (King/Twin)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

In addition to a full-service spa, The Milestone Hotel features an indoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. This Georgian hotel also offers a fitness center, spa services, and tour/ticket assistance. Parking is available onsite for a surcharge.

The Milestone Hotel is a smoke-free property.

  • Couples/private dining
  • Private picnics
  • Number of indoor pools - 1
  • Elevator
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • Number of bars/lounges - 2
  • Full-service spa
  • Internet access in public areas - high speed
  • 24-hour front desk
  • All property's electricity comes from renewable sources
  • Business center
  • Vegan menu options available
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1884
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Valet parking (surcharge)
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Food and water bowls
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • 24-hour business center
  • Concierge services
  • Banquet hall
  • Laundry facilities
  • Vegetarian breakfast available
  • Total number of rooms - 62
  • Living plant wall
  • Number of floors - 6
  • Number of buildings/towers - 1
  • Wedding services
  • Fireplace in lobby
  • 24-hour pool access
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • DVD player

Room Amenities

The Milestone Hotel offers 62 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This London hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Cable/satellite TV service
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • DVD player
  • Slippers
  • Shower/tub combination
  • Digital TV service
  • WiFi (surcharge)
  • Free wired internet
  • Egyptian-cotton sheets
  • Individually furnished
  • Individually decorated
  • Memory foam mattress
  • Pillow menu
  • LCD TV
  • TV size: 32
  • TV size measurement: inch
  • Deep soaking bathtub
  • Connecting/adjoining rooms available
  • In-room climate control (heating)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Champagne service
  • Local maps
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Eco-friendly toiletries
  • LED light bulbs
  • Wardrobe or closet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Internet

Available in all rooms: WiFi (surcharge) , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Food & Drink

English breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

Chenestons - This fine-dining restaurant serves lunch and dinner.

Stables Bar - Onsite pub.

Late night fare is available from 24-hour room service.

Spa Services

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Sauna in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Detoxification wrap
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 39 for adults and GBP 39 for children
  • Fee for in-room wireless internet: GBP 0 per stay (rates may vary)
  • Valet parking fee: GBP 65 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at anytime

Check-in time starts at 2:00 PM

Minimum check-in age is: 21

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, Barclaycard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Security system

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Carbon monoxide detector

LGBTQ friendly

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Guest accommodation is sealed after cleaning

Cashless transactions are available

Masks are compulsory at the property

Pets allowed (no fees)

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

No rollaway/extra beds available

Property follows regional sanitization guidelines We're Good To Go (UK)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Debit cards

Gap period enforced between guest stays - 24 hours

Online penalty collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets stay free
  • Food and water bowls are available
  • Service animals welcome

We should mention

24-hour pool access

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Hotel Milestone
  • Milestone Hotel
  • Milestone Hotel London
  • Milestone London
  • The Milestone Hotel London, England
  • The Milestone Hotel Hotel
  • The Milestone Hotel London
  • The Milestone Hotel Hotel London

Awards & Affiliations

The Milestone Hotel is listed in the 2021 Travel + Leisure 500.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Hotel Reviews

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