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The Resident Victoria

4.0 star property

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Deluxe Double Room (King bed) | In-room safe, desk, soundproofing, iron/ironing board
Lobby lounge
Lobby sitting area
Exterior
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
10 Palace Place, London, England, SW1E 5BW
  • Buckingham Palace
    ‪5 min walk‬
  • Big Ben
    ‪17 min walk‬
  • Piccadilly Circus
    ‪20 min walk‬
  • London (LGW-Gatwick)
    ‪80 min drive‬

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includes taxes & fees
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About this property

The Resident Victoria

4-star hotel in London City Centre
Along with concierge services, this hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and a vending machine are onsite.
The Resident Victoria offers 73 accommodations with laptop-compatible safes and espresso makers. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers.

40-inch flat-screen televisions come with satellite channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

The Resident Victoria features a vending machine, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. This eco-certified hotel also offers dry cleaning/laundry services, a front-desk safe, and an elevator.

The Resident Victoria has designated areas for smoking.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (51 inch wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 2015
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms and property amenities at this hotel are not accessible to wheelchairs at this time.

Property is also known as

Nadler Victoria Hotel
Nadler Hotel
Nadler Victoria
Nadler
The Nadler Victoria London, England
The Nadler Victoria London
The Nadler Victoria
The Resident Victoria Hotel
The Resident Victoria London
The Resident Victoria Hotel London
Nadler Victoria

The Resident Victoria Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 820 out of 1015 reviews
Rating 8 - Good. 144 out of 1015 reviews
Rating 6 - Okay. 38 out of 1015 reviews
Rating 4 - Poor. 7 out of 1015 reviews
Rating 2 - Terrible. 6 out of 1015 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here. New, comfortable and cute. Highly recommend this hotel!!
Stayed 2 nights in Dec 2024

6/10 Okay

Maria

Stayed 1 night in Nov 2024

8/10 Good

Shirley, Nicholasville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very small, but this is central London. Location was the best part, across the road from the Royal Mews, a stones throw to the Palace. Could easily walk from Victoria station, and onwards to the Palace, Westminster etc.
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine, Lake Forest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, clean rooms but not enough lighting.
Stayed 1 night in Dec 2024

10/10 Excellent

Tanit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to ensure my mother had a wonderful birthday stay. Will definitely stay again and again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Margaret Levinia

Traveled with family
Stayed 12 nights in Nov 2024

10/10 Excellent

Minh Anh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay with very friendly & helpful staff, notably Nived at reception that made the experience very seamless. They did a surprise for us for our anniversary which made our stay extremely special. Would definitely stay here again & ideal location too!
Stayed 2 nights in Dec 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Absolutely immaculate hotel!! Enjoyed my stay, only really had a few comments that would have made it absolutely perfect: the hot/cold tap in the shower turned the wrong way (hot was cold and cold was hot- luckily im someone who gradually turns the shower dial) and the rooms are soundproofed the doors are not (i was opposite the lifts so was woken up several times with people talking outside waiting for the lift) With that being said, there were so many amazing things with this hotel, the staff were so attentive, i was able to keep my bag at the hotel whilst i went about my day, the bed was huge and incredibly comfortable, the room i stayed in had a ghd hairdryer which dried my hair in minutes!
Stayed 2 nights in Dec 2024

8/10 Good

Edmund

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, clean and comfy
Stayed 1 night in Nov 2024

10/10 Excellent

Gavin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

baree, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfy friendly and a very convenient location to explore London. Pretty good value all in all
Stayed 5 nights in Nov 2024

10/10 Excellent

Helga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very good and friendly service.
Stayed 1 night in Nov 2024

10/10 Excellent

Kendrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, room was perfect for a couple
Stayed 4 nights in Aug 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will book again- clean,modern,comfortable
Good location near Victoria, very clean and modern. Comfortable and good mini kitchen facilities including kettle. Smart layout for small room. Staff always greet with a smile, very approachable. This is 2nd Resident Hotel we have stayed in after theatre evening, rather than running to try to get train home. For us perfect balance of clean functional tasteful space - will definitely book this hotel group again.
Stayed 1 night in Nov 2024

10/10 Excellent

Bishad, Shelton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kurt

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London Week
Brilliant place to stay! Staff fantastic and super helpful. Room well appointed and comfy. Kitchenette, a real bonus!! Tube very close, M &S and eating spots too. Lovely walk past Buckingham Palace through park to Piccadilly area.
Stayed 9 nights in Nov 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. It’s a 3 minute walk to Buckingham Palace and 4 minute walk to Victoria station. It’s a wonderful and safe area. Lawerence was very helpful in every detail from speedily checkin, info and recommendations and willing to help us to store our heavy excess luggage for a week as we head over to Belgium and Paris. Highly recommend to anyone ! We will be back !!
Stayed 1 night in Nov 2024

6/10 Okay

Olivier

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Glenn, WESTPORT

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Kitchenette feature was useful (sink, fridge, plates and cutlery). Room wasn't large, but it's London. No facewashes or bars of soap in the bathroom, the tub was a tripping hazard. Confusing array of light switches. I would stay there again but would need a safer shower.
Stayed 6 nights in Nov 2024

10/10 Excellent

Tess

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel
The staff were absolutely fantastic and made our stay really special, decorating the room for my sister’s 18th birthday with balloons, Prosecco, chocolates and a hand written card. The bed was super comfortable and the location is perfect. Would definitely stay again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming staff, surprisingly big enough room, spotless and good scent in room, easy check in and check out, perfect for one night solo stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Dot

Excellent
Very nice, comfy bed, cute closet kitchenette! Great location and friendly staff. Highly recommend
Stayed 1 night in Nov 2024