10/10 Excellent
Allan
Traveled with partner
Oct 20, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I booked a vacation in London for a 7 night stay through Expedia and the Resident Vitoria was chosen as it seemed to be in a pretty central location come to all the tourist attractions and right in central location with the Buckingham Palace just steps away.
When we arrived much earlier than then check in time, we received the friendliest service right from the start until the day we left. The room was simply the best I have seen to date during all the vacations I have taken so far, I liked that they thought of every convince travellers could need down to providing a fantastic little kitchenette with cups, plates cutlery, microwave and coffee maker. I especially liked that they would replenish coffee and tea with milk so I didn't have to worry to have my coffee first thing in the morning which I am used to.
The staff was helpful and always willing to provide any advice to make our trip more pleasurable, especially Lawrence whose tips were very helpful during our stay. Room service was provided everyday, which I recently noticed has been declining with other hotels as it is only offered if requested. In all honesty my experience was non less than staying in a five star hotel at the price of a four star.
Location is the key bonus point as everything is within a short walk including the underground and food stores. We thoroughly enjoyed our stay and highly recommend it to anyone who is visiting London and keen to see all the interesting tourist attractions.
Allan
Stayed 7 nights in Oct 2024