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The Ned

5.0 star property

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Photo gallery for The Ned

Grand Heritage Room | Premium bedding, minibar, in-room safe, desk
Creator video
Indoor pool
Reception
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
27 Poultry, London, England, EC2R 8AJ
  • St. Paul's Cathedral
    ‪9 min walk‬
  • London Bridge
    ‪9 min walk‬
  • Tower of London
    ‪14 min walk‬
  • London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Lutyen's Suite

Lutyen's Suite | Premium bedding, minibar, in-room safe, desk

Lutyen's Suite

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bed Family Suite

Two Bed Family Suite | Premium bedding, minibar, in-room safe, desk

Two Bed Family Suite

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Duplex Suite

Duplex Suite | Premium bedding, minibar, in-room safe, desk

Duplex Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite

Terrace Suite | Premium bedding, minibar, in-room safe, desk

Terrace Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Suite

Heritage Suite | Premium bedding, minibar, in-room safe, desk

Heritage Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Stairwell Studio (access via stairs)

Stairwell Studio (access via stairs) | Premium bedding, minibar, in-room safe, desk

Stairwell Studio (access via stairs)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, minibar, in-room safe, desk

Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Heritage Room

Grand Heritage Room | Premium bedding, minibar, in-room safe, desk

Grand Heritage Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Room

Premium bedding, minibar, in-room safe, desk

Heritage Room

  • Sleeps 2
  • 1 King Bed

View all photos for Large Room

Large Room | Premium bedding, minibar, in-room safe, desk

Large Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Medium Room

Premium bedding, minibar, in-room safe, desk

Medium Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Cosy Room

Cosy Room | Premium bedding, minibar, in-room safe, desk

Cosy Room

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible

Room, Accessible | Premium bedding, minibar, in-room safe, desk

Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Ned

5-star hotel in London City Centre
This smoke-free hotel features 10 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a sauna.
The Ned offers 250 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ned's Club Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
In addition to a full-service spa, The Ned features an indoor pool and a sauna. Dining is available at one of the hotel's 10 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Event facilities measuring 1776 square feet (165 square meters) include conference space. This Edwardian hotel also offers a fitness center, spa services, and multilingual staff.

The Ned is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:30 AM and on weekends between 7:00 AM and 11:30 AM.
Lutyen's Grill - This restaurant serves lunch and dinner. Reservations are required.
Cecconi's - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Millie's Lounge - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Kaia - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open select days.
Electric Bar & Diner - This diner specializes in American cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 11:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; GBP 15 to 75 per person
  • 10 restaurants
  • 2 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • Cecconi's
  • Electric Bar & Diner
  • Kaia
  • Lutyen's Grill
  • Millie's Lounge

Things to do

  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • High chair
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,776 square feet of conference space
  • 6 meeting rooms

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Built in 1925
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note: This property’s rates do not include access to Ned’s Club areas, including rooftop, pool, vault, spa, and gym.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 60.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15 to 75 per person
  • Rollaway bed fee: GBP 60.0 per night
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ned Hotel London
Ned Hotel
Ned London
The Ned London
The Ned Hotel
The Ned London
The Ned Hotel London

The Ned Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 566 out of 790 reviews
Rating 8 - Good. 118 out of 790 reviews
Rating 6 - Okay. 55 out of 790 reviews
Rating 4 - Poor. 29 out of 790 reviews
Rating 2 - Terrible. 22 out of 790 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
world class
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our own city state and this didn’t disappoint!

Absolutely gorgeous stay. We only live 10mins down the road so it was a bit extravagant but we’ve always wanted to see the rooms and it did not disappoint! The spa is also stunning. Don’t skip on the Ned feast on a Sunday!
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Stayed 1 night in Mar 2025

2/10 Terrible

karen

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay

Probably my worst hotel stay ever. Room was dirty. Front desk incredibly rude. VIP benefits not recognised whatsoever, despite there being plenty of availability for the upgrade I’m entitled to. I’m also entitled to a bottle of wine, which was an incredible hassle to obtain. To add insult to injury they were very keen to get me to pay for a special transportation service, and they added a service charge onto my bill without asking, and then told me it was a tip, for the worst hotel I’ve ever stayed at. I’m now having to work with my bank to unwind the charge, as this hotel never does anything it promises. I appreciate the location is iconic but please think twice if you want to request anything at this hotel whatsoever, because they are not interested in helping you. The room itself was one of the most basic I’ve ever stayed in, it was noisy and there were cobwebs over the plug socket. The manager did offer to help this morning, then promptly said I didn’t have any upgrade entitlement, so I had to send a screenshot to prove, as if I make things up. They promised me an upgrade next time, but as I’m entitled to that anyway, they’re not actually promising anything, and that’s subject to their availability/discretion. Please please save your money and avoid this weird place
Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Stayed 1 night in Mar 2025

10/10 Excellent

Aracelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

stef

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Katie

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely hotel but bed and pillows were very uncomfortable. Me & my partner had no sleep and left the property very early to get home and catch up on some sleep.
Stayed 1 night in Jan 2025

10/10 Excellent

Phil

Stayed 3 nights in Feb 2025

10/10 Excellent

Roberta, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous, fun and opulent - definitely our favorite hotel in London now!
Stayed 3 nights in Jan 2025

10/10 Excellent

Hollie

Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at the Ned about a dozen or so times and EVERY time it’s an incredible experience
Stayed 1 night in Jan 2025

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most beautiful hotel

We absolutely love our stays at The Ned Hotel. The hotel is beautiful and theres so many restaurants to choose from.
Stayed 1 night in Feb 2025

4/10 Poor

Sebastian

Stayed 1 night in Feb 2025

8/10 Good

leigh

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bang average & expensive

Booked a cozy room, stated bath / shower on hotels.com description however was just a shower which was a let down. Room was actually bigger than anticipated and was nice. However the staff were rude and unhelpful, certainly not a 5star level of service. Found it ridiculous how the spa was an extra charge per person. However spa facilities were good. Room service options were decent however after being charged a service and a tray charge it would have been cheaper to take a helicopter to a restaurant in Mayfair. All in all, very expensive for what you get and left me wondering what the £400 I paid for the night really got me. Amenities in the room were good though; but its a shame thats the only thing that made it feel like a 5star hotel.
Stayed 1 night in Feb 2025

6/10 Okay

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, and have stayed here many times, but not sure why it gets VIP status when you don’t get any of the supposed perks of a VIP upgrade.
Stayed 1 night in Feb 2025

10/10 Excellent

Lefteris

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel great location great choice of food options
Stayed 4 nights in Feb 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stylish stay, very attentive staff

Beautiful stay, very attentive and friendly staff. Had a lovely time. Excellent breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing upmarket hotel, this was booked as a present for my wife's birthday and it definitely felt like a treat.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. always stay here for a week when I travel for business to London. didn't get upgraded this time - but they have done that for me in the past.
Stayed 6 nights in Jan 2025