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The Ned

5.0 star property

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Photo gallery for The Ned

Grand Heritage Room | Premium bedding, minibar, in-room safe, blackout drapes
Indoor pool
Terrace/patio
8 restaurants, breakfast, lunch, dinner served; Italian cuisine
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
  • Pet friendly

Explore the area

Map
27 Poultry, London, England, EC2R 8AJ
  • Tower of London
    ‪14 min walk‬
  • London Eye
    ‪6 min drive‬
  • Big Ben
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Lutyen's Suite

Lutyen's Suite | Premium bedding, minibar, in-room safe, blackout drapes

Lutyen's Suite

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bed Family Suite

Two Bed Family Suite | Premium bedding, minibar, in-room safe, blackout drapes

Two Bed Family Suite

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Duplex Suite

Duplex Suite | Premium bedding, minibar, in-room safe, blackout drapes

Duplex Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite

Terrace Suite | Premium bedding, minibar, in-room safe, blackout drapes

Terrace Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Suite

Heritage Suite | Premium bedding, minibar, in-room safe, blackout drapes

Heritage Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Stairwell Studio (access via stairs)

Stairwell Studio (access via stairs) | Premium bedding, minibar, in-room safe, blackout drapes

Stairwell Studio (access via stairs)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, minibar, in-room safe, blackout drapes

Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Heritage Room

Grand Heritage Room | Premium bedding, minibar, in-room safe, blackout drapes

Grand Heritage Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Room

Premium bedding, minibar, in-room safe, blackout drapes

Heritage Room

  • Sleeps 2
  • 1 King Bed

View all photos for Large Room

Large Room | Premium bedding, minibar, in-room safe, blackout drapes

Large Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Medium Room

Premium bedding, minibar, in-room safe, blackout drapes

Medium Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Cosy Room

Cosy Room | Premium bedding, minibar, in-room safe, blackout drapes

Cosy Room

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible

Room, Accessible | Premium bedding, minibar, in-room safe, blackout drapes

Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Ned

5-star hotel in London City Centre
This smoke-free hotel features 8 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a sauna.
The Ned offers 250 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This London hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ned's Club Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
In addition to a full-service spa, The Ned features an indoor pool and a sauna. Dining is available at one of the hotel's 8 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Event facilities measuring 1776 square feet (165 square meters) include conference space. This Edwardian hotel also offers a fitness center, spa services, and multilingual staff.

The Ned is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:30 AM and on weekends between 7:00 AM and 11:30 AM.
Lutyen's Grill - This restaurant serves lunch and dinner. Reservations are required.
Cecconi's - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Millie's Lounge - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Kaia - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open select days.
Electric Bar & Diner - This diner specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 11:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; GBP 15 to 75 per person
  • 2 bars/lounges
  • 8 restaurants

Restaurants on site

  • Cecconi's
  • Electric Bar & Diner
  • Kaia
  • Lutyen's Grill
  • Millie's Lounge

Things to do

  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • High chair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,776 square feet of conference space
  • 6 meeting rooms

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1925
  • Double-glazed windows
  • Edwardian architecture
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note: This property’s rates do not include access to Ned’s Club areas, including rooftop, pool, vault, spa, and gym.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15 to 75 per person
  • Rollaway bed fee: GBP 60.0 per night
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ned Hotel London
Ned Hotel
Ned London
The Ned London
The Ned Hotel
The Ned London
The Ned Hotel London

The Ned Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 579 out of 807 reviews
Rating 8 - Good. 119 out of 807 reviews
Rating 6 - Okay. 58 out of 807 reviews
Rating 4 - Poor. 29 out of 807 reviews
Rating 2 - Terrible. 22 out of 807 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services and enjoyable place to stay. Staff friendly and respectful to guess requests and needs.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Sherita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was excellent. Multipe restaurants and tje live band really made the trip!
Stayed 2 nights in Apr 2025

8/10 Good

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with 1920s decor and very kind and helpful staff. Plenty of dining options and the spa was wonderful. The only issue I have is parking was extremely inconvenient and stressful for guests. I had to park my car in a lot 10 minutes away. Otherwise wonderful experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services and lovely staff
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at an amazing hotel. The Ned is top. The hotels attention to detail and service is amazing. Beds, rooms, facilities and gym are world classz
Stayed 5 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Colm

Stayed 2 nights in Mar 2025

4/10 Poor

Mark, Southampton

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Charging for gym when paying £800 per night is outrageous. The employees seemed to take pride in telling me where we couldn’t go… as members only….!!! On the Sunday evening there was only the main bar with loud music playing. No where to chill or relax and prepare for Monday…. I get it it is the Ned and this is part of the appeal, but to not have any other quieter areas was very disappointing. The whole membership thing is a massive put off and we will never stay here again
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Stayed 3 nights in Mar 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Fun place and vibe. Rooms are nice. Restaurant and bar staff was not the best. Difficult to get into at times. The Vault bar entrance was ridiculous - wouldn’t let our full party of 9 (combo of residents and guests) in, but when partial group went in the place was basically empty.
Stayed 3 nights in Mar 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
world class
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our own city state and this didn’t disappoint!

Absolutely gorgeous stay. We only live 10mins down the road so it was a bit extravagant but we’ve always wanted to see the rooms and it did not disappoint! The spa is also stunning. Don’t skip on the Ned feast on a Sunday!
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Stayed 1 night in Mar 2025

2/10 Terrible

karen

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay

Probably my worst hotel stay ever. Room was dirty. Front desk incredibly rude. VIP benefits not recognised whatsoever, despite there being plenty of availability for the upgrade I’m entitled to. I’m also entitled to a bottle of wine, which was an incredible hassle to obtain. To add insult to injury they were very keen to get me to pay for a special transportation service, and they added a service charge onto my bill without asking, and then told me it was a tip, for the worst hotel I’ve ever stayed at. I’m now having to work with my bank to unwind the charge, as this hotel never does anything it promises. I appreciate the location is iconic but please think twice if you want to request anything at this hotel whatsoever, because they are not interested in helping you. The room itself was one of the most basic I’ve ever stayed in, it was noisy and there were cobwebs over the plug socket. The manager did offer to help this morning, then promptly said I didn’t have any upgrade entitlement, so I had to send a screenshot to prove, as if I make things up. They promised me an upgrade next time, but as I’m entitled to that anyway, they’re not actually promising anything, and that’s subject to their availability/discretion. Please please save your money and avoid this weird place
Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Stayed 1 night in Mar 2025

10/10 Excellent

Aracelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

stef

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025