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The Other House South Kensington

4.0 star property

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Photo gallery for The Other House South Kensington

Exterior
Greater Courtyard | Courtyard view
Lobby sitting area
Lobby lounge
The Turret | Premium bedding, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Room service
  • Bar
  • Pet friendly

Explore the area

Map
15-17 Harrington Gardens, Kensington and Chelsea, London, England, SW7 4JJ
  • Natural History Museum
    ‪8 min walk‬
  • Royal Albert Hall
    ‪17 min walk‬
  • Hyde Park
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for The Mezz

Premium bedding, in-room safe, individually decorated

The Mezz

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Greater Mezz

The Greater Mezz | Premium bedding, in-room safe, individually decorated

The Greater Mezz

  • 441 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Greater Courtyard

Greater Courtyard | Premium bedding, in-room safe, individually decorated

Greater Courtyard

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Eaves

Club Eaves | Premium bedding, in-room safe, individually decorated

Club Eaves

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Club Apartments

The Club Apartments | Premium bedding, in-room safe, individually decorated

The Club Apartments

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Greater Club Flats

Greater Club Flats | Premium bedding, in-room safe, individually decorated

Greater Club Flats

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Courtyard

Club Courtyard | Premium bedding, in-room safe, individually decorated

Club Courtyard

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Turret

The Turret | Premium bedding, in-room safe, individually decorated

The Turret

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Bedroom

King Bedroom | Premium bedding, in-room safe, individually decorated

King Bedroom

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Bedroom Vault

Premium bedding, in-room safe, individually decorated

2 Bedroom Vault

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Junior (Twin)

Club Junior (Twin) | Premium bedding, in-room safe, individually decorated

Club Junior (Twin)

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Atrium

Club Atrium | Premium bedding, in-room safe, individually decorated

Club Atrium

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Original

Club Original | Premium bedding, in-room safe, individually decorated

Club Original

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 3 Bedroom Vault

Premium bedding, in-room safe, individually decorated

3 Bedroom Vault

  • 570 sq ft
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for King Accessible

King Accessible | Premium bedding, in-room safe, individually decorated

King Accessible

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Other House South Kensington

4-star hotel in London City Centre
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Other House South Kensington offers 237 accommodations with espresso makers and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 48-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a sauna.
The Other Space has 1 treatment room. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
In addition to a full-service spa, The Other House South Kensington features an indoor pool and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

2 meeting rooms are available. This London hotel also offers spa services, a library, and laundry facilities.

The Other House South Kensington is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Other Kitchen - This café serves breakfast, brunch, and lunch.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 27 for adults and GBP 27 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Other Kitchen

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Handrails in stairways (43 inches high)
  • Hardwood flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's The Other House mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of GBP 50 per accommodation (varies based on length of stay), plus a deposit of GBP 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 100 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 27 for adults and GBP 27 for children
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Other House
The Other House Kensington
The Other House South Kensington Hotel
The Other House South Kensington London
The Other House South Kensington Hotel London

The Other House South Kensington Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 85 out of 112 reviews
Rating 8 - Good. 22 out of 112 reviews
Rating 6 - Okay. 4 out of 112 reviews
Rating 4 - Poor. 1 out of 112 reviews
Rating 2 - Terrible. 0 out of 112 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ted

Stayed 4 nights in Dec 2024

10/10 Excellent

Reegan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Stayed 9 nights in Nov 2024

10/10 Excellent

Emmanuele

Liked: Cleanliness, amenities, property conditions & facilities
Good ambience
Stayed 2 nights in Dec 2024

10/10 Excellent

Jen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have just had an absolutely wonderful stay at The Other House. It is an exceptional hotel. It is beautifully furnished, the staff are very friendly and helpful, as well as efficient. The suite we had was excellent, we could not fault the room at all. The use of the spa was an excellent addition. The breakfast was exceptionally good. The whole thing was an absolute treat, so decadent throughout. A special weekend and we will definitely be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful and unique property. Such a joy to walk around it. The room itself was delightful. A real gem in London!
Stayed 3 nights in Dec 2024

10/10 Excellent

Laurence

Stayed 2 nights in Nov 2024

4/10 Poor

Izaskun

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
If you like the air in your room fresh, go elsewhe
Not every room has a window that can be opened and you only find that out once you are in your room. Had i known this beforehand I wouldn’t have booked it. 2 sleepless nights as there was no fresh air and the air was quite stuffy. A 650£ stay and you can’t open the bloody window, this isn’t ok .
Stayed 2 nights in Dec 2024

8/10 Good

aindriu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Gareth

Stayed 1 night in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great for a week-long stay. There was a real refrigerator, a nice microwave, and a dishwasher. Guests have no control over the thermostat and it was usually unbearably hot. The bed was comfortable but the only blanket for sleeping was a heavy duvet so coupled with the heat, it was hard to sleep. The desk did provide a flat sheet for us but seemed baffled why we were uncomfortable win a room that was hotter than 72 degrees. There is no bathroom fan and you can’t open the windows so after a week the room felt stale even after it was cleaned. There are also a series of automatic lights that can be helpful in the dark but our came on and off throughout the night. There was also a flashing light from the loo that we couldn’t figure out. We’d consider staying here again.
Stayed 8 nights in Nov 2024

8/10 Good

Mikhail, Porter Ranch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in the middle of the city, easy transportation to/from major activities. Pleasing staff and great interior.
Stayed 1 night in Nov 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you!
On this trip, I traveled solo and stayed at The Other House for a week. The customer service at the front counter was excellent. Although the app didn’t work for my hotel room door, I was very quickly given key cards and everything else was lovely. The rooms are nicely decorated and clean. I took advantage of the kitchenette in my room my stay and found the neighborhood safe with restaurants, coffee, and a grocery store just 1-2 blocks away. The Piccadilly line is three minutes from the hotel—easy to get to other neighborhoods or to get a direct ride to Heathrow from this stop. I would stay again.
Stayed 6 nights in Nov 2024

10/10 Excellent

Angelika

Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Can

Stayed 2 nights in Nov 2024

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in an upscale neighborhood. Close to the Tube. It felt very safe. A little far from the Tower area, but about 15 min. Tube ride to most other attractions.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff very accommodating. A 2 min stroll from Gloucester rd tube station. Plenty of shops, bakery, bars and restaurants close by. Felt a safe area
Stayed 1 night in Nov 2024

10/10 Excellent

Wiktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was exceptional especially the decor and interiors, however it was a bit dark in the room with not enough lights. The following were small irritants - TV sound was poor, no phone in the room to call reception, no tissues in the room, no instructions on how to operate the microwave/oven. However, we would definitely would stay again as the kitchenette was very good. We tried to extend the stay another week however it was full.
Stayed 4 nights in Nov 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved The Other House
Only stayed one night but was a beautiful hotel located in such a cute area - south Kensington
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024