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The Other House South Kensington

4.0 star property

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Photo gallery for The Other House South Kensington

Exterior
Creator video
Lobby sitting area
Greater Courtyard | Courtyard view
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Room service
  • Bar
  • Pet friendly
$322
includes taxes & fees
Sep 15 - Sep 16

Explore the area

View in a map
15-17 Harrington Gardens, Kensington and Chelsea, London, England, SW7 4JJ
  • Natural History Museum
    ‪9 min walk‬
  • Kensington High Street
    ‪14 min walk‬
  • Hyde Park
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪26 min drive‬

Room options

View all photos for The Mezz

1 bedroom, premium bedding, in-room safe, individually decorated

The Mezz

  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Greater Mezz

The Greater Mezz | 1 bedroom, premium bedding, in-room safe, individually decorated

The Greater Mezz

  • 441 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Greater Courtyard

Greater Courtyard | 1 bedroom, premium bedding, in-room safe, individually decorated

Greater Courtyard

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Eaves

Club Eaves | 1 bedroom, premium bedding, in-room safe, individually decorated

Club Eaves

7.6 out of 10
Good
(4 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Club Apartments

The Club Apartments | 1 bedroom, premium bedding, in-room safe, individually decorated

The Club Apartments

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Greater Club Flats

Greater Club Flats | 1 bedroom, premium bedding, in-room safe, individually decorated

Greater Club Flats

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Courtyard

Club Courtyard | 1 bedroom, premium bedding, in-room safe, individually decorated

Club Courtyard

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Turret

The Turret | 1 bedroom, premium bedding, in-room safe, individually decorated

The Turret

  • 344 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Bedroom

King Bedroom | 1 bedroom, premium bedding, in-room safe, individually decorated

King Bedroom

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Bedroom Vault

1 bedroom, premium bedding, in-room safe, individually decorated

2 Bedroom Vault

7.0 out of 10
Good
(2 reviews)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Junior (Twin)

Club Junior (Twin) | 1 bedroom, premium bedding, in-room safe, individually decorated

Club Junior (Twin)

7.4 out of 10
Good
(3 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Atrium

Club Atrium | 1 bedroom, premium bedding, in-room safe, individually decorated

Club Atrium

8.6 out of 10
Excellent
(7 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Original

Club Original | 1 bedroom, premium bedding, in-room safe, individually decorated

Club Original

9.8 out of 10
Exceptional
(9 reviews)
  • 248 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 3 Bedroom Vault

1 bedroom, premium bedding, in-room safe, individually decorated

3 Bedroom Vault

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for King Accessible

King Accessible | 1 bedroom, premium bedding, in-room safe, individually decorated

King Accessible

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Other House South Kensington

4-star hotel in London City Centre
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Other House South Kensington offers 237 accommodations with espresso makers and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 48-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a sauna.
The Other Space has 1 treatment room. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
In addition to a full-service spa, The Other House South Kensington features an indoor pool and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

2 meeting rooms are available. This London hotel also offers spa services, a library, and laundry facilities.

The Other House South Kensington is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Other Kitchen - This café serves breakfast, brunch, and lunch.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 27 for adults and GBP 27 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Other Kitchen

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Handrails in stairways (43 inches high)
  • Hardwood flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's The Other House mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of GBP 50 per accommodation (varies based on length of stay), plus a deposit of GBP 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 100 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 27 for adults and GBP 27 for children
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Other House
The Other House Kensington
The Other House South Kensington Hotel
The Other House South Kensington London
The Other House South Kensington Hotel London

The Other House South Kensington Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 163 out of 215 reviews
Rating 8 - Good. 36 out of 215 reviews
Rating 6 - Okay. 8 out of 215 reviews
Rating 4 - Poor. 6 out of 215 reviews
Rating 2 - Terrible. 2 out of 215 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 2 nights in May 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Only issue was a lack of natural light and a window that didn’t open.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in an excellent location.

This hotel was absolutely worth that extra cost. You get so much for your money. Our room had small kitchen and medium refrigerator with all the cooking supplies. The room was clean and comfortable. Every person there was more than happy to advise you on places to go; if you needed help, they gave it to you; they have a pool and a delicious restaurant on site (tomato soup and the cheese sandwich was so good!); and very well maintained. Most importantly, safe. They are close to shopping and restaurants. Loved this hotel. The hallway carpet is a little mind bending, but it is interesting. Take a photo with the two brass dogs standing guard at the front doors.
Stayed 1 night in May 2025

10/10 Excellent

Gregory, Darien

Stayed 2 nights in May 2025

8/10 Good

Mike

Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Stayed 3 nights in May 2025

10/10 Excellent

Rosanna

Traveled with group
Liked: Cleanliness
We loved it! We had such a gorgeous stay. Everything was perfect. Amazing staff, they seem to be happy at work which is a good sign & the breakfast was so delicious. Loved the pool area and the details in our room
Stayed 1 night in May 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lisa Faith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Experience

Superb room layout… superb guest experience. Superb location. Superb overall environment with uncompromising sincere service.
Stayed 2 nights in May 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great individual hotel

Wonderful individual hotel, great decor. Very friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Stayed 3 nights in May 2025

6/10 Okay

simbarashe

Traveled with family and small children, Business traveler
Disliked: Property conditions & facilities
Very tiny bathroom's and poorly designed, the loo is right next to the shower and almost no space to open yhe shower door, worse its glass so any attempt to squeeze yourself in the glass door hits the loo! Its an expensive hotel to stay for a night, more space is needed espresso in the toilet I used the downstream vault, very small and cold! Not sure I'll again!
Stayed 1 night in May 2025

10/10 Excellent

Gregor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a find! Great boutique hotel with trendy decor in a perfect location next to underground and with walking distance to the V&A . Many food and restaurant options nearby.
Stayed 3 nights in May 2025

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I got upsold at the front desk and
Stayed 2 nights in May 2025

10/10 Excellent

william

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly, relaxed and helpful feel about this hotel and the staff at reception were particularly helpful ,especially Dario. Facilities in the room were excellent with the option of kitchen very useful Look forward to a further return soon
Stayed 1 night in May 2025

10/10 Excellent

Kayode

Stayed 2 nights in May 2025

10/10 Excellent

Kayode

Stayed 3 nights in May 2025

8/10 Good

Melanie

Liked: Property conditions & facilities
Good location. Rooms nice with the convenience of having small kitchen and seating area.
Stayed 3 nights in May 2025

10/10 Excellent

Antonia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice - relaxing stay
Stayed 1 night in May 2025

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Particularly liked the pool and spa area
Stayed 2 nights in May 2025

10/10 Excellent

Jakob

Stayed 2 nights in May 2025

4/10 Poor

SANDY

Disliked: Property conditions & facilities
Not worth the price i paid!
Stayed 3 nights in May 2025

10/10 Excellent

Wei-yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for 3 nights

Great staff all round. Nice room although a little cramped - next time I’ll book a larger room. Clean place overall and the room was clean. No problems at all.
Stayed 3 nights in May 2025