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The Other House South Kensington

4.0 star property

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Photo gallery for The Other House South Kensington

Stately building with ornate detailing and a grand entrance, offering a classic architectural style.
Creator video
Relax in the stylish lobby, featuring a seating area with sofas and armchairs, a coffee table, and a side table.
Relax by the pool in a sleek, contemporary space with a rectangular pool and lounge chairs.
A breakfast table set for two, featuring a selection of breakfast items, including toast, croissants, eggs, and fresh vegetables.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Pet friendly

Explore the area

Map
15-17 Harrington Gardens, Kensington and Chelsea, London, England, SW7 4JJ
  • Natural History Museum
    ‪9 min walk‬
  • Kensington High Street
    ‪14 min walk‬
  • Hyde Park
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪26 min drive‬

Room options

View all photos for The Mezz

1 bedroom, premium bedding, in-room safe, individually decorated

The Mezz

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Greater Mezz

The Greater Mezz | 1 bedroom, premium bedding, in-room safe, individually decorated

The Greater Mezz

  • 441 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Greater Courtyard

Greater Courtyard | 1 bedroom, premium bedding, in-room safe, individually decorated

Greater Courtyard

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Eaves

Club Eaves | 1 bedroom, premium bedding, in-room safe, individually decorated

Club Eaves

7.6 out of 10
Good
(4 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Club Apartments

The Club Apartments | 1 bedroom, premium bedding, in-room safe, individually decorated

The Club Apartments

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Greater Club Flats

Greater Club Flats | 1 bedroom, premium bedding, in-room safe, individually decorated

Greater Club Flats

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Courtyard

Club Courtyard | 1 bedroom, premium bedding, in-room safe, individually decorated

Club Courtyard

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Turret

The Turret | 1 bedroom, premium bedding, in-room safe, individually decorated

The Turret

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Bedroom

King Bedroom | 1 bedroom, premium bedding, in-room safe, individually decorated

King Bedroom

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Bedroom Vault

1 bedroom, premium bedding, in-room safe, individually decorated

2 Bedroom Vault

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Junior (Twin)

Club Junior (Twin) | 1 bedroom, premium bedding, in-room safe, individually decorated

Club Junior (Twin)

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Atrium

Club Atrium | 1 bedroom, premium bedding, in-room safe, individually decorated

Club Atrium

8.6 out of 10
Excellent
(7 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Original

Club Original | 1 bedroom, premium bedding, in-room safe, individually decorated

Club Original

9.8 out of 10
Exceptional
(7 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 3 Bedroom Vault

1 bedroom, premium bedding, in-room safe, individually decorated

3 Bedroom Vault

  • 247.6 sq ft
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for King Accessible

King Accessible | 1 bedroom, premium bedding, in-room safe, individually decorated

King Accessible

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Other House South Kensington

4-star hotel in London City Centre
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Other House South Kensington offers 237 accommodations with espresso makers and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 48-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a sauna.
The Other Space has 1 treatment room. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
In addition to a full-service spa, The Other House South Kensington features an indoor pool and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

2 meeting rooms are available. This London hotel also offers spa services, a library, and laundry facilities.

The Other House South Kensington is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Other Kitchen - This café serves breakfast, brunch, and lunch.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 27 for adults and GBP 27 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Other Kitchen

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Handrails in stairways (43 inches high)
  • Hardwood flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's The Other House mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of GBP 50 per accommodation (varies based on length of stay), plus a deposit of GBP 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 100 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 27 for adults and GBP 27 for children
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Other House
The Other House Kensington
The Other House South Kensington Hotel
The Other House South Kensington London
The Other House South Kensington Hotel London

The Other House South Kensington Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 137 out of 178 reviews
Rating 8 - Good. 30 out of 178 reviews
Rating 6 - Okay. 7 out of 178 reviews
Rating 4 - Poor. 3 out of 178 reviews
Rating 2 - Terrible. 1 out of 178 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zimasa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great showers, big bath towel, great access to the Tube, good late night options to eat when we arrived late. Staff were lovely.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gillian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very stylish but comfortable hotel and room. Absolutely no noise from outside or within the hotel. Extra supplies for the room were delivered quickly when requested.
Stayed 4 nights in Apr 2025

10/10 Excellent

Paul

Stayed 1 night in Mar 2025

8/10 Good

Philip

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Decor interestingly quirky which we enjoyed. Comfortable bed, good facilities in room and bathroom. Slow service in The Othee Kitchen. Would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Other House is perfect in every way! The staff is friendly, helpful, knowledgeable and professional.
Stayed 5 nights in Mar 2025

10/10 Excellent

Claire

Stayed 1 night in Mar 2025

10/10 Excellent

Sadie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful weekend stay

Loved the apartment - so quiet and relaxing. Only downside was there’s nowhere near a mirror to plug in hairdryer/ straighteners etc. and bathroom was a little too dark to apply make up, but I would certainly book again, the decor was beautiful and the spa was fantastic! Loved it.
Stayed 1 night in Mar 2025

10/10 Excellent

LEUNG

Traveled with family
Very nice overall. Facilities are impeccable. Room is clean as new. Staff are friendly and helpful too. Definitely will be me choice of accommodation for future trips
Stayed 9 nights in Feb 2025

10/10 Excellent

Fumiko

Stayed 1 night in Feb 2025

10/10 Excellent

Georgia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and decor; no breakfast for price

Great location with Gloucester Road underground less than 5 minutes walk away with plenty of restaurants and shops nearby and a short walk to the natural history museum. The room was beautiful and it was great to have a kitchen set up in the room. For the price of the stay, I feel breakfast should have been included and it was also a shame that dinner wasn’t an option after 6pm. It was also hard to order room service on the app so we had to call the hotel itself to ask for room service as there wasn’t a phone in the room or a way to order. Decor was beautiful and the spa was lovely also; pool was quite chilly so I’m glad the steam and sauna was available. Staff were very attentive and we were able to leave our bags on the last day and return back for them before our train home. I’d definitely return to this hotel as the location is perfect.
Stayed 2 nights in Mar 2025

10/10 Excellent

Emmanuele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at a South Kensington hotel in London. Perfect location near iconic attractions, elegant design, and attentive staff. My cozy room and the delicious breakfast made the experience unforgettable. Highly recommend it for a comfortable and memorable stay in this charming neighborhood!
Stayed 1 night in Jan 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended Great Hotel

Friendly welcoming staff, nice hotel, great swimming pool
Stayed 1 night in Mar 2025

10/10 Excellent

Fiona

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a wonderful hotel. Brilliant location, great rooms, (though somewhat cozy but it’s London!) fabulous bar and reception area, and even has a pool, sauna and steam room! The staff are exceptional, always friendly and on hand to help.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

r

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Stayed 1 night in Feb 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love It!

My second time staying here and it won't be my last. Absolutely love the rooms, the club areas, the location itself, and the hospitality of everyone who works there. It feels upscale and attentive without being stuffy. Super convenient to tourist areas, but also easy to relax in the area and feel at home. Definitely a home-away-from-home for me when I'm in London. The vibe is somehow both hip and unpretentious, and just really makes me feel at home. Can't wait for my next visit!
Stayed 3 nights in Feb 2025

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel!! would stay again!
Stayed 7 nights in Dec 2024

10/10 Excellent

Arezo

Liked: Cleanliness, property conditions & facilities
It’s wonderful
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 2 nights in Jan 2025