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The Park City Grand Plaza Kensington

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Park City Grand Plaza Kensington

Exterior
Minibar, in-room safe, desk, blackout drapes
Exterior
Front of property
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
18-30 Lexham Gardens, London, England, W8 5JE
  • Cromwell Road
    2 min walk
  • Kensington Gardens
    11 min walk
  • Imperial College London
    11 min walk
  • London (LHR-Heathrow)
    31 min drive

Room options

View all photos for Plaza Executive Double

Plaza Executive Double | Minibar, in-room safe, desk, blackout drapes

Plaza Executive Double

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Executive Triple

Minibar, in-room safe, desk, blackout drapes

Plaza Executive Triple

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Suite

Minibar, in-room safe, desk, blackout drapes

Family Suite

  • 291 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Grand Deluxe Double

Grand Deluxe Double | Minibar, in-room safe, desk, blackout drapes

Grand Deluxe Double

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Park International Hotel

Free WiFi
Air conditioning
Breakfast available
Business services
4.1 out of 5, Very Good, (2010)
The price is $174
per night
$208 total
includes taxes & fees
Dec 11 - Dec 12
Park International Hotel

About this property

The Park City Grand Plaza Kensington

4-star London hotel, connected to the convention center in London City Centre
This hotel features a restaurant, a 24-hour fitness center, and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
The Park City Grand Plaza Kensington offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. Wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff.

The Park City Grand Plaza Kensington has designated areas for smoking.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Park City Grand Plaza Kensington has a restaurant on site.

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Japanese, Malay, Polish, Romanian, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator (50 inch wide door)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.00 for adults and GBP 10.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

The Park City Grand Plaza Kensington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1089 reviews" "
Rating 8 - Good. 328 out of 1089 reviews" "
Rating 6 - Okay. 116 out of 1089 reviews" "
Rating 4 - Poor. 46 out of 1089 reviews" "
Rating 2 - Terrible. 41 out of 1089 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ruochen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very friendly staff. The luggage storage after checkout was so important. During our stay, the elevator was temporarily out of service, which was inconvenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Domenico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and quiet. Staff was very accommodating. Nice area as well
Stayed 1 night in Aug 2024

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, property conditions & facilities
Our third time staying - great for our little family only wish is that there was a ramp or lift to get up the front steps.
Stayed 3 nights in Aug 2024

10/10 Excellent

TASHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
This place was very nice and comfortable. The staff was very professional. I will stay there again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Leland Todd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood, area. Very safe, convenient, but not in city center.
Stayed 2 nights in Aug 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Place to Stay.
On the hottest day of the year it was wonderful to find our room had air conditioning and operating quietly. We were welcomed with kindness and friendliness. We didn’t use the restaurant as we were visiting family. Quiet room for London!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HAD A LOVELY ROOM. FRIENDLY ATTENTIVE STAFF. CLEAN HOTEL. COVENIENT LOCATION.
Stayed 4 nights in Aug 2024

6/10 Okay

Martin, Hitchin

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
This is a small hotel and alittle tired wot regard to the room decor and maintenance. Check in staff were friendly and room was tidy and clean. Alittle boring with the decor too. The location was nice for access to the famous Cromwell Rd. The view from our window was a wall and a tree, so again nothing special. If you want a cheaper hotel in this part of town which you only need for a bed and bathroom, then this is it. If you want more views and amenities, this is not it.
Stayed 2 nights in Aug 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Roberta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Very clean, spacious and friendly staff. Great location to walk around and close to shopping area. Would recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating and friendly staff made our stay very pleasant.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to walk to some tourist areas
Nice and quiet. Relaxing.
Stayed 1 night in Jul 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was not as good as it used to be. This was our third stay here. Room, hotel service as good as ever.
Stayed 3 nights in Jul 2024

6/10 Okay

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia

Liked: Staff & service, property conditions & facilities
Elegant property situated in a neighborhood of stately buildings in a garden setting.
Stayed 2 nights in Jul 2024

6/10 Okay

Debra

Business traveler
Stayed 1 night in May 2024

2/10 Terrible

Logan

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room quality shockingly bad for a supposed 4 star hotel. Radiator never stopped running and heating apartment making room unbearably hot and room unlivable. We checked out early and fled to another hotel.
Stayed 2 nights in Jul 2024

4/10 Poor

Paula Orsak

Traveled with partner
We turned in our luggage, came back at 11:30 waiting in the lobby for our room. We had gotten our luggage out, so the lady up front knew we were waiting for our room. After an hour my husband decided to go ask the male up front and our room had been ready but she didn’t tell us. -room was stifling hot 2nd morning- breakfast was not ready when they said, caused us to have to rush to eat before our tour. No coffee, only continental… again, cook to order not available. The room lamp doesn’t work The plug in the bathroom fits nothing… including the hairdryer. TV channels are horrible and the TV cuts out. Did not give us our wake up call on the morning of our flight Bathroom lingers sewer smell Would not stay here again. I really don’t understand how this is rated 4 stars. The rooms are VERY small, barely moving room and we got the executive room. Pictures do not represent the room, but except the bed comforter.
Stayed 4 nights in Jul 2024

8/10 Good

Malderine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The 1st room had a leak by the bathtub and toilet. I reported it and the manager quickly moved us to another room. Very professional and accommodating. Both rooms were nice and clean. I would recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean. Great area.
Stayed 8 nights in Jul 2024

6/10 Okay

J.

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The staff was not very welcoming or friendly…. I felt like we were bothering them…the area was very nice, safe and quiet
Stayed 4 nights in Jul 2024

8/10 Good

Sridhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Park City Grand Plaza Kensington
We stayed in the Park City Grand Plaza Kensington from Jul 14th to Jul 17th. Location was great, hotel condition was good, staff were friendly and the rooms were clean, except for slow drainage problem and a continuing stench from the sink which were not fixed until we left. Other than that, we were satisfied with every other aspect of the stay. Would have given 5 stars if those problems were addressed.
Stayed 3 nights in Jul 2024