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The Park Hotel London

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Park Hotel London

Lobby sitting area
Lobby sitting area
Exterior
1 bedroom, premium bedding, pillowtop beds, desk
Dining room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
242 Pall Mall Street, London, ON, N6A5P6
  • Victoria Park
    ‪11 min walk‬
  • Centennial Hall
    ‪12 min walk‬
  • Grand Theatre
    ‪13 min walk‬
  • London, ON (YXU-London Intl.)
    ‪12 min drive‬

Room options

View all photos for Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible

Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible | 1 bedroom, premium bedding, pillowtop beds, desk

Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Lifestyle Suite, 2 Queen Beds with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Lifestyle Suite, 2 Queen Beds with Sofa bed

  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Lifestyle Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Lifestyle Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Suite, 2 Queen Beds with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Preferred Suite, 2 Queen Beds with Sofa bed

  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Preferred Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Preferred Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

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Exterior

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4.4 out of 5, Excellent, (1003)
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About this property

The Park Hotel London

3.5-star hotel in Downtown London
This smoke-free hotel features a fitness center, a bar/lounge, and a snack bar/deli. Wired internet in public areas is free. Additionally, a 24-hour business center, self parking, and conference space are onsite. Change of bedsheets is available on request.
The Park Hotel London offers 126 accommodations with coffee/tea makers and designer toiletries. Accommodations are furnished with double sofa beds. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 3.5-star property consist of a 24-hour business center, 5 meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wired Internet access. Event facilities measuring 2600 square feet (242 square meters) include conference space. This eco-certified hotel also offers a fitness center, a fireplace in the lobby, and dry cleaning/laundry services. Onsite parking is available (surcharge).

The Park Hotel London is a smoke-free property.

Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Filipino, Finnish, French, Hindi, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered self parking on site (CAD 32 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,600 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 65.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 65 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per night
  • Resort fee: CAD 9.99 per accommodation, per night
The resort fee includes:
  • Breakfast
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Phone calls
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 32.00 per night (in/out privileges)
  • Pet fee: CAD 65 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 65.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Stationpark All Suite
Stationpark All Suite Hotel
Stationpark All Suite Hotel London
Stationpark All Suite London
Stationpark All Hotel London
StationPark All Suite Hotel London, Ontario
Park Hotel London
Park London
The Park Hotel London Hotel
The Park Hotel London London
The Park Hotel London Hotel London

The Park Hotel London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 1015 reviews" "
Rating 8 - Good. 238 out of 1015 reviews" "
Rating 6 - Okay. 85 out of 1015 reviews" "
Rating 4 - Poor. 38 out of 1015 reviews" "
Rating 2 - Terrible. 30 out of 1015 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

brendan

Stayed 1 night in Sep 2024

8/10 Good

susan

Stayed 1 night in Oct 2024

8/10 Good

Helen, Markham

Stayed 2 nights in Sep 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
All good except staff should have shut down loud hall parties by 2AM or before.
Stayed 1 night in Sep 2024

8/10 Good

Sin Ling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious
Stayed 3 nights in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Very nice place to stay and walking distance for places to eat or grab a drink.
Stayed 1 night in Oct 2024

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

James

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Pat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , great location
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were a little soft for my taste, but otherwise it was great.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ronald

Stayed 1 night in Oct 2024

6/10 Okay

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They hotel had several wedding parties at the hotel. Some of which were on the 11th floor and they partied in the room and hallway. We called at 2:30 and went to voicemail and no response from the hotel. Very disappointed they did not do anything regarding the noise, even though it went on for over an hour and a half.
Stayed 2 nights in Oct 2024

10/10 Excellent

Angela, Lapeer

Traveled with partner
Liked: Amenities, property conditions & facilities
It was very clean and workers were so nice. Restaurants around hotel were plenty to choose from and the one we went to was great food and our waiter was friendly and super nice.
Stayed 1 night in Oct 2024

8/10 Good

Jordan, Springwater

Traveled with partner
Liked: Cleanliness
Area around the hotel had lots of food options, it’s very active though as it’s near the university. Room was clean and comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Barbara J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked having both a microwave and fridge, and also the breakfast buffet.
Stayed 3 nights in Oct 2024

8/10 Good

Amanda

Stayed 3 nights in Aug 2024

6/10 Okay

Valeria

Liked: Cleanliness, property conditions & facilities, room comfort
Deceiving extra charges
I wish there was some information on the website about the hotel having a $35 fee for parking and that they will charge me for booking through hotels.com and not direct with them. It was only $12 but it’s not about the money it’s about not being upfront with the charges.
Stayed 1 night in Sep 2024

10/10 Excellent

Kanwardip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Daniel

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 1 night in Sep 2024

10/10 Excellent

Dr. Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel.
Stayed 1 night in Sep 2024

8/10 Good

Colin

Traveled with family
Liked: Cleanliness, staff & service
Pretty nice. No pool. No hot tub. Paid parking. No balconies. Clean.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for a long stay Sunday - Friday. Weekend rates (about double) feel excessive; would not stay for only a night on the weekend at those rates. Last stay for a single night had two mini-fridges die within minutes. Got double charged for the stay; but refunded a couple months later.
Stayed 1 night in Jun 2024

10/10 Excellent

Julianna

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 14 nights in Sep 2024