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The Park Hotel London

3.5 star property

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Photo gallery for The Park Hotel London

Relax in our spacious lobby with a comfortable seating area, reception desk, and TV.
Relax in the hotel lobby with leather seating, a reception desk, and dining area.
Welcome to The Park Hotel Suites, where a warm glow invites you in.
Two beds with white bedding and blue patterned pillows, a flat-screen TV, and a cabinet with a mirror.
Welcome to The Park Hotel's reception area, where guests can check in and enjoy a warm, inviting atmosphere.

Popular amenities

  • Room service
  • Pet friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
242 Pall Mall Street, London, ON, N6A5P6
  • Victoria Park
    ‪5 min walk‬
  • Budweiser Gardens
    ‪14 min walk‬
  • University of Western Ontario
    ‪7 min drive‬
  • London, ON (YXU-London Intl.)
    ‪14 min drive‬

Room options

View all photos for Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible

Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible | Premium bedding, pillowtop beds, desk, blackout drapes

Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Lifestyle Suite, 2 Queen Beds with Sofa bed

Premium bedding, pillowtop beds, desk, blackout drapes

Lifestyle Suite, 2 Queen Beds with Sofa bed

9.2 out of 10
Wonderful
(38 reviews)
  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Lifestyle Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, blackout drapes

Lifestyle Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(45 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Suite, 2 Queen Beds with Sofa bed

Premium bedding, pillowtop beds, desk, blackout drapes

Preferred Suite, 2 Queen Beds with Sofa bed

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Preferred Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, blackout drapes

Preferred Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

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About this property

The Park Hotel London

3.5-star hotel in Downtown London
A fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free continental breakfast and free wired internet in public areas are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. Change of bedsheets is available on request.
The Park Hotel London offers 126 accommodations with coffee/tea makers and designer toiletries. Accommodations are furnished with double sofa beds. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wired Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center, 5 meeting rooms, and limo/town car service. A complimentary breakfast is offered each morning. Event facilities measuring 2600 square feet (242 square meters) include conference space. This eco-certified hotel also offers a fitness center, coffee/tea in a common area, and a fireplace in the lobby. Parking is available onsite for a surcharge.

The Park Hotel London is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Filipino, Finnish, French, Hindi, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered self parking on site (CAD 32 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,600 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 65.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 65 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per night
  • Resort fee: CAD 9.99 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Phone calls
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 32.00 per night (in/out privileges)
  • Pet fee: CAD 65 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 65.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Stationpark All Suite
Stationpark All Suite Hotel
Stationpark All Suite Hotel London
Stationpark All Suite London
Stationpark All Hotel London
StationPark All Suite Hotel London, Ontario
Park Hotel London
Park London
The Park Hotel London Hotel
The Park Hotel London London
The Park Hotel London Hotel London

The Park Hotel London Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 811 out of 1269 reviews
Rating 8 - Good. 288 out of 1269 reviews
Rating 6 - Okay. 96 out of 1269 reviews
Rating 4 - Poor. 42 out of 1269 reviews
Rating 2 - Terrible. 32 out of 1269 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Varinder

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

DONALD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues
Stayed 1 night in Apr 2025

6/10 Okay

Trevor

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Brigitte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and spacious clean rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly, Edmonton

Stayed 2 nights in Apr 2025

6/10 Okay

Martha

Traveled with family
Disliked: Staff & service, property conditions & facilities

Was hoping for a more impactful renovation

Stayed 2 nights in Apr 2025

10/10 Excellent

Judy

Traveled with family
Convenience to walking downtown London. Great service. Cleanliness. Free breakfast. 12:00 pm checkout.
Stayed 1 night in Apr 2025

8/10 Good

Craig Owens

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was expensive, Staff excellent
Stayed 2 nights in Feb 2025

8/10 Good

PETER

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Apr 2025

8/10 Good

Cristina

Stayed 2 nights in Apr 2025

10/10 Excellent

Kelly

Liked: Amenities
It was nice
Stayed 1 night in Apr 2025

2/10 Terrible

Mahindra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy with car horns all night and not worth the money at all. Breakfast was basic and we could not sleep all night. There was no conditioner in the bathroom and only a little shower gel. The sheets were very noisy so when my son moved in the night on his bed, we woke up because the sheets made noise like crunchy plastic bags. It was ridiculous.
Stayed 1 night in Apr 2025

8/10 Good

F

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really clean hotel
Stayed 1 night in Apr 2025

8/10 Good

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Terra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and perfectly located for us
Stayed 2 nights in Apr 2025

10/10 Excellent

Oeishi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It feels like home
Stayed 1 night in Apr 2025

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel in a very nice area.
Stayed 1 night in Apr 2025

10/10 Excellent

F

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely excellent place to stay ‘

It’s the first time hosting our conference guests at this hotel and we were pleasantly happy with whole stay. Thanks to the staff at check in and during check out!
Stayed 1 night in Apr 2025

4/10 Poor

Mike

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Melissa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exceeded my expectations. The convenience of the location in relation to the hospital's was fantastic. The hotel's exterior was really nice and the lobby was as well. Staff were so kind and courteous and the continental breakfast was delicious. The room was clean and spacious and was beautiful. The underground parking was excellent and could only be accessed via your room key. I will definitely book here again on my next trip.
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Stayed 1 night in Apr 2025

10/10 Excellent

Marc

Stayed 3 nights in Apr 2025

8/10 Good

Norman

Stayed 1 night in Apr 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025