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The Park Hotel London

3.5 star property

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Photo gallery for The Park Hotel London

Lobby sitting area
1 bedroom, premium bedding, pillowtop beds, desk
Dining room
Lobby sitting area
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

Map
242 Pall Mall Street, London, ON, N6A5P6
  • Victoria Park
    ‪11 min walk‬
  • Budweiser Gardens
    ‪2 min drive‬
  • University of Western Ontario
    ‪3 min drive‬
  • London, ON (YXU-London Intl.)
    ‪12 min drive‬

Room options

View all photos for Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible

Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible | 1 bedroom, premium bedding, pillowtop beds, desk

Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Lifestyle Suite, 2 Queen Beds with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Lifestyle Suite, 2 Queen Beds with Sofa bed

  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Lifestyle Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Lifestyle Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Suite, 2 Queen Beds with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Preferred Suite, 2 Queen Beds with Sofa bed

  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Preferred Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Preferred Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

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About this property

The Park Hotel London

3.5-star hotel in Downtown London
This smoke-free hotel features a fitness center, a bar/lounge, and a snack bar/deli. Free continental breakfast and free wired internet in public areas are also provided. Additionally, a 24-hour business center, self parking, and conference space are onsite. Change of bedsheets is available on request.
The Park Hotel London offers 126 accommodations with coffee/tea makers and designer toiletries. Accommodations are furnished with double sofa beds. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired Internet access.

Business amenities at this 3.5-star property consist of a 24-hour business center, 5 meeting rooms, and limo/town car service. Event facilities measuring 2600 square feet (242 square meters) include conference space. This eco-certified hotel also offers a fitness center, a fireplace in the lobby, and dry cleaning/laundry services. Onsite parking is available (surcharge).

The Park Hotel London is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Filipino, Finnish, French, Hindi, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered self parking on site (CAD 32 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,600 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 65.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 65 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per night
  • Resort fee: CAD 9.99 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Phone calls
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 32.00 per night (in/out privileges)
  • Pet fee: CAD 65 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 65.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Stationpark All Suite
Stationpark All Suite Hotel
Stationpark All Suite Hotel London
Stationpark All Suite London
Stationpark All Hotel London
StationPark All Suite Hotel London, Ontario
Park Hotel London
Park London
The Park Hotel London Hotel
The Park Hotel London London
The Park Hotel London Hotel London

The Park Hotel London Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 720 out of 1134 reviews
Rating 8 - Good. 256 out of 1134 reviews
Rating 6 - Okay. 89 out of 1134 reviews
Rating 4 - Poor. 39 out of 1134 reviews
Rating 2 - Terrible. 30 out of 1134 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good!
Stayed 2 nights in Jan 2025

8/10 Good

Jessie

Stayed 3 nights in Jan 2025

10/10 Excellent

Michelle di

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Oana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Stayed 1 night in Dec 2024

10/10 Excellent

Marc

Stayed 1 night in Dec 2024

8/10 Good

Christine L

Traveled with group
Liked: Staff & service, property conditions & facilities
Love the location and the suite. It was great for sitting and visiting during our girls get-away and walking distance to many great restaurants. I did have a couple issues. When I booked the room it said $108 but when I went to pay was charged $150 something plus all the taxes so it came to $200. Then the hotel charged me another $10 when I arrived. Only complaint about the room was that a few of us banged our shins on the bed frames several times. They really seem to stick out.
Stayed 1 night in Jan 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Michal

Needs some Updates
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly and attentive staff that made sure my stay was above and beyond expectations. This is the best hotel in London.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

10/10 Excellent

Dr Nicholas J

Stayed 1 night in Jan 2025

10/10 Excellent

Sabrina

Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of underground parking. Room was clean and spacious
Stayed 1 night in Dec 2024

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been before, will go again.
Stayed 1 night in Dec 2024

8/10 Good

Shakayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Tired and empty
We’ve occasionally stayed at the Park for many years now due to the location being close to family, so the convenience factor is high. Nonetheless, the property could use some care. The rooms seem empty in terms of furnishings, so I have to leave my suitcase on the floor. A giant bedroom without even a chair or extra dresser without a tv on it. The hotel is marketed as ‘all-suite’, while it seems like the pullout sofa mattresses haven’t been changed in a decade. Extremely uncomfortable for the person who’s using it. The supplied pillows are all massive, so much so that we’ve started packing our own to avoid a painful neck the following day. I’m sure the paid parking issue has been brought up in other reviews. After free parking at the property for many years, the price of parking is a ripoff and an insult. It’s not midtown Manhattan, guys. It all just feels low effort. Despite the convenience, I’ll be looking for alternatives in the future.
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Stayed 4 nights in Dec 2024

6/10 Okay

Seyed

Traveled with family and small children, Traveled with family
The property location is great. Hotel is dated. Furniture is badly picked. They also put the wooden bed frame beside a door so you leave the property with a scar to remember. Whoever did the furniture selection should be fired.
Stayed 1 night in Dec 2024

10/10 Excellent

Penny

Liked: Cleanliness
Great hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Stayed 1 night in Dec 2024

10/10 Excellent

marc

Stayed 3 nights in Dec 2024