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The Park Hotel London

3.5 star property
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Lobby sitting area
Lobby
1 bedroom, premium bedding, pillowtop beds, desk
Lobby sitting area
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Pet friendly
  • Housekeeping
  • Gym
  • 24/7 front desk
$157
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
242 Pall Mall Street, London, ON, N6A5P6
  • Victoria Park
    ‪5 min walk‬
  • Budweiser Gardens
    ‪14 min walk‬
  • University of Western Ontario
    ‪7 min drive‬
  • London, ON (YXU-London Intl.)
    ‪14 min drive‬

Room options

View all photos for Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible

Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible | 1 bedroom, premium bedding, pillowtop beds, desk

Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible

9.8 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Lifestyle Suite, 2 Queen Beds with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Lifestyle Suite, 2 Queen Beds with Sofa bed

9.4 out of 10
Exceptional
(43 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Lifestyle Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Lifestyle Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(48 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Suite, 2 Queen Beds with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Preferred Suite, 2 Queen Beds with Sofa bed

9.4 out of 10
Exceptional
(22 reviews)
  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Preferred Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Preferred Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

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About this property

The Park Hotel London

3.5-star hotel in Downtown London
A fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free continental breakfast and free wired internet in public areas are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. Change of bedsheets is available on request.
The Park Hotel London offers 126 accommodations with coffee/tea makers and designer toiletries. Accommodations are furnished with double sofa beds. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wired Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center, 5 meeting rooms, and limo/town car service. A complimentary breakfast is offered each morning. Event facilities measuring 2600 square feet (242 square meters) include conference space. This eco-certified hotel also offers a fitness center, coffee/tea in a common area, and a fireplace in the lobby. Parking is available onsite for a surcharge.

The Park Hotel London is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered self parking on site (CAD 32 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,600 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 65.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 65 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per night
  • Resort fee: CAD 16.94 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Phone calls
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 32.00 per night (in/out privileges)
  • Pet fee: CAD 65 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 65.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Stationpark All Suite
Stationpark All Suite Hotel
Stationpark All Suite Hotel London
Stationpark All Suite London
Stationpark All Hotel London
StationPark All Suite Hotel London, Ontario
Park Hotel London
Park London
The Park Hotel London Hotel
The Park Hotel London London
The Park Hotel London Hotel London

The Park Hotel London Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 825 out of 1301 reviews
Rating 8 - Good. 298 out of 1301 reviews
Rating 6 - Okay. 102 out of 1301 reviews
Rating 4 - Poor. 42 out of 1301 reviews
Rating 2 - Terrible. 34 out of 1301 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Dani

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Air did not work in our room and the pillows were so lumpy
Stayed 1 night in Jun 2025

4/10 Poor

Julia

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Good location and the microwave and fridge were handy. But the bedframe was a wooden box much bigger than the mattress and the same color as the carpet—a bit of a menace (I’ve got a massive bruise from walking into it). No microwaveable cups either so I had to go buy one (no kettle…).
Stayed 3 nights in Jun 2025

10/10 Excellent

Ashlei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property
Stayed 3 nights in Jun 2025

6/10 Okay

Becky

Stayed 1 night in Jun 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, location was really good, close to everything. We ordered room service from Jack Astor’s which is across the street. It was quick, good size portion, delicious. Room size, decor, setup is great. We had the king room. So one room had the bed, two night stands, dresser and tv. Connects to bathroom/shower separated from sink. Closet area, then other room has pull out bed, couch chair, nice desk, two chairs, coffee table and tv. Microwave, coffee, fridge. Beautiful room. Would definitely stay again if we come back to London. Parking is under ground and it’s $32 a night. It didn’t list when we booked so thought I’d mention. Parking is decent and spacious.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located, and spacious rooms! Would book my next stay there, no where else.
Stayed 4 nights in Apr 2025

8/10 Good

Brenda L.

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed the suite. The bed and pillows were extremely comfortable. We would have preferred glasses ant the sink and complementary water.
Stayed 2 nights in Jun 2025

10/10 Excellent

lilias

Stayed 1 night in Jun 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Good location and nice tidy comfy hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Stayed 1 night in Jun 2025

10/10 Excellent

Lori

Stayed 1 night in Jun 2025

8/10 Good

Erica

Traveled with family
Great location of the hotel. Nice restaurants, shopping and patios in close proximity. Hotel is clean. Could use some updates to the carpet in the room. Breakfast is ok very basic, warm breakfast items would be nice. Staff friendly and accommodating.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carrie

Stayed 1 night in May 2025

10/10 Excellent

Carrie

Liked: Cleanliness
Love this place I have stayed many times!
Stayed 1 night in May 2025

4/10 Poor

Patricia Arlene

Stayed 1 night in May 2025

10/10 Excellent

Joshua

Stayed 1 night in May 2025

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
clean and well maintained
Stayed 1 night in May 2025

10/10 Excellent

Jaime-Leigh

Stayed 2 nights in May 2025

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good facilities
Stayed 2 nights in May 2025

4/10 Poor

Salomon

Disliked: Staff & service, property conditions & facilities
No water in room, front desk wasn’t friendly
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Stayed 4 nights in May 2025

6/10 Okay

Mandy, Chatham

Traveled with partner
Liked: Cleanliness
Room was comfortable with the exception of the bathroom. Lighting very poor, not bright enough to put on makeup. Hot water took forever! Shower water pressure was very weak. Woodwork in bathroom needs fixing. Every single door squeaked and woke me up, every time my husband either used the bathroom or closed a door so light didn’t bother me. The surrounding area is sketchy. We tried 3 different restaurants in the immediate block and we left as they were dirty and tired and staff incompetent.
Stayed 1 night in May 2025

10/10 Excellent

crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, second time staying here
Stayed 1 night in May 2025

10/10 Excellent

Steven

Stayed 2 nights in Apr 2025