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Montcalm Piccadilly Townhouse, London West End

5.0 star property

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Photo gallery for Montcalm Piccadilly Townhouse, London West End

Front of property
Lounge
Club Room | Premium bedding, minibar, in-room safe, desk
Club Twin Room | Premium bedding, minibar, in-room safe, desk
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry

Explore the area

Map
65-73 Shaftesbury Avenue, Piccadilly, London, England, W1D 6EX
  • Leicester Square
    ‪3 min walk‬
  • Piccadilly Circus
    ‪5 min walk‬
  • Trafalgar Square
    ‪8 min walk‬
  • London (LHR-Heathrow)
    ‪52 min drive‬

Room options

View all photos for Deluxe Single Room

Premium bedding, minibar, in-room safe, desk

Deluxe Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Club Twin Room

Club Twin Room | Premium bedding, minibar, in-room safe, desk

Club Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Four Poster)

Suite (Four Poster) | Premium bedding, minibar, in-room safe, desk

Suite (Four Poster)

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | Premium bedding, minibar, in-room safe, desk

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room

Club Room | Premium bedding, minibar, in-room safe, desk

Club Room

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Thistle London Piccadilly

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (1004)
The price is $269
per night
$323 total
includes taxes & fees
Mar 8 - Mar 9
Thistle London Piccadilly

About this property

Montcalm Piccadilly Townhouse, London West End

5-star hotel in London City Centre
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and concierge services. Housekeeping is available on request.
Montcalm Piccadilly Townhouse, London West End offers 67 accommodations with DVD players and minibars. Beds feature premium bedding. 20-inch plasma televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. This luxury hotel also offers a fitness center, multilingual staff, and tour/ticket assistance.

Montcalm Piccadilly Townhouse, London West End is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Montcalm Piccadilly Townhouse, London West End has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, French, Hindi, Italian, Lithuanian, Portuguese, Romanian, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: GBP 15 to 50 for adults and GBP 10 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch smart TV with cable channels
  • DVD player

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 15 to 50 for adults, and GBP 10 to 25 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western London Piccadilly
Best Western Piccadilly
Best Western Piccadilly London
Best Western Premier Piccadilly
Best Western Premier Piccadilly London
Best Western Premier Shaftesbury Piccadilly
Best Western Premier Shaftesbury Piccadilly Hotel
Best Western Premier Shaftesbury Piccadilly Hotel London
Best Western Shaftesbury Piccadilly
Piccadilly Best Western
Shaftesbury Premier London Piccadilly Hotel London
Shaftesbury Premier London Piccadilly Hotel
Shaftesbury Premier London Piccadilly London
Shaftesbury Premier London Piccadilly
Piccadilly London West End Hotel London
Piccadilly London West End Hotel
Piccadilly London West End London
Piccadilly London West End
The Piccadilly London West End England
Piccadilly London West End House London
Piccadilly London West End House
The Shaftesbury Premier London Piccadilly
Best Western Premier Shaftesbury London Piccadilly
Piccadilly London West End Guesthouse London
Piccadilly London West End Guesthouse
The Piccadilly London West End England
Piccadilly End Guesthouse
Piccadilly End

Montcalm Piccadilly Townhouse, London West End Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 543 out of 1003 reviews
Rating 8 - Good. 260 out of 1003 reviews
Rating 6 - Okay. 102 out of 1003 reviews
Rating 4 - Poor. 56 out of 1003 reviews
Rating 2 - Terrible. 42 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Emily

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel welcome was lovely and the room touches were great. Unfortunately spa facilities weren’t available and this wasn’t communicated prior to stay, the welcome email still included them. The hotel space was quite tired in places including elements in the room. Had the price reflected this it wouldn’t have been an issue at all, sadly it didn’t.
Stayed 2 nights in Nov 2024

6/10 Okay

Michael

Liked: Staff & service
Room was very cold and drafty
Stayed 1 night in Nov 2024

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in an excellent position
Very comfortable and well appointed room Nice touches with fresh fruit and bottled water in the room and biscuits and orange juice in the foyer
Stayed 1 night in Nov 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best features are the location and service of the staff. I was checked in efficiently had everything explained to me and was escorted to the room and show the facilities. The location is very central within walking distance to everything I wanted. The room itself was spacious and comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, clean and luxurious rooms.
Stayed 1 night in Nov 2024

8/10 Good

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Kristen

Stayed 2 nights in Oct 2024

10/10 Excellent

PAUL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent it is a small london hotel the rooms are very good look like they are recently refurbished The staff were very friendly helpful and efficient There are no resident bar facilities but not a problem you are right in the middle of london Would use again
Stayed 1 night in Oct 2024

6/10 Okay

sherri

Traveled with partner
Liked: Cleanliness
Property is not luxury and very loud. We realize it’s on a busy street and had we known we’d not have picked it. We also thought there was a bar but when we asked the front desk person said it was closed, this was at 6-7pm. Our room was so small that when our luggage was taken to our room, the door wouldn’t open fully. We would not recommend this property even though it’s right in the middle of the theatre district. It’s worth staying farther out and walking a bit longer. Our room was so small there was no closet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
The room was lovely, compact but had everything we needed for a comfortable stay. Staff were extremely friendly, helpful and attentive Nothing was any trouble, we had a late checkout at 12 with no extra cost, complimentary Prosecco and cheesecake for my husband’s birthday, very unexpected and appreciated
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was spacious and super comfortable.
Stayed 5 nights in Oct 2024

10/10 Excellent

M

Liked: Property conditions & facilities, room comfort
great service comfortable room
the reception ladies were helpful and also the man at the door. the hotel is quite close to soho Piccadilly circus very central only issue is the room is close to the road and it is kondon so noisy :)
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at the Montcalm and it was the perfect location for us to go to the theatre. In particular, Kayla on reception was really welcoming and friendly, and she made the check-in process fantastic. She is an asset to the hotel
Stayed 1 night in Oct 2024

6/10 Okay

Andy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room was lovely, just the location meant it was a little noisy outside, but it is London central on a Saturday evening
Stayed 1 night in Oct 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcome, room was ready before check in time which was great. Hotel is very central to everything, china town, harry potter house and picadilly circus. Overall enjoyed the stay very much. And highly recommend!
Stayed 2 nights in Oct 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul C

Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Martin

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Bar & restaurant closed !!!
They want too much info on arrival . We were not pre advised that there was no restaurant or bar functioning at property but still charged full price even with lack of facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Tarek

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was promising as it mentioned it had a kitchen and a spa which made the hotel a 4 star hotel, however once i checked in none of these services were available. Waste of money.
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally clean, good size room and in a perfect location. Would definitely return.
Stayed 1 night in Oct 2024

4/10 Poor

Matthew

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Not a 5 ⭐️ experience.
Check in was extremely slow (no key cards available). Room was tiny, shower screen door did not shut properly. Continental breakfast choice was plain or fruit yoghurt and/or Croissant or Pan au Chocolat. That’s it!
Stayed 1 night in Oct 2024

8/10 Good

Jennifer, Spokane Valley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very small. The pictures make the lobby look much bigger. The rooms are like tiny bedrooms in the USA. Everything is much more dated than it looks online but it’s still clean. The staff are okay. They aren’t friendly but they aren’t rude. There is no breakfast right now as it is under renovation. The elevator is very small and very very slow. The neighborhood is a party district and it’s extremely loud all night long. There are tons of bars, clubs and restaurants nearby. If you’re coming to London to drink and club this is probably a decent place to stay. For us it was far too noisy and cramped and I wouldn’t stay there again.
Stayed 3 nights in Oct 2024

6/10 Okay

David

Stayed 1 night in Sep 2024

8/10 Good

Pia

Liked: Cleanliness, staff & service
I liked the location of the property. However, there was a lot of noise in the area including late at night. The staff was very pleasant and helpful.
Stayed 6 nights in Oct 2024