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Montcalm Piccadilly Townhouse, London West End

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Montcalm Piccadilly Townhouse, London West End

Front of property
Interior entrance
Deluxe Twin Room | Premium bedding, minibar, in-room safe, desk
Spa
Sauna

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Breakfast available
  • Air conditioning
  • Laundry

Explore the area

Map
65-73 Shaftesbury Avenue, Piccadilly, London, England, W1D 6EX
  • Leicester Square
    3 min walk
  • Piccadilly Circus
    5 min walk
  • National Gallery
    8 min walk
  • London (LHR-Heathrow)
    52 min drive

Room options

View all photos for Deluxe Single Room

Deluxe Single Room | Premium bedding, minibar, in-room safe, desk

Deluxe Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Club Twin Room

Premium bedding, minibar, in-room safe, desk

Club Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Four Poster)

Suite (Four Poster) | Premium bedding, minibar, in-room safe, desk

Suite (Four Poster)

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Premium bedding, minibar, in-room safe, desk

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room

Club Room | Premium bedding, minibar, in-room safe, desk

Club Room

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Room

Assembly Leicester Square

Free WiFi
Restaurant
Air conditioning
Bar
4.0 out of 5, Very Good, (1596)
The price is $290
per night
$347 total
includes taxes & fees
Dec 11 - Dec 12
Assembly Leicester Square

About this property

Montcalm Piccadilly Townhouse, London West End

5-star hotel in London City Centre
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and concierge services. Housekeeping is available on request.
Montcalm Piccadilly Townhouse, London West End offers 67 accommodations with DVD players and minibars. Beds feature premium bedding. 20-inch plasma televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. This luxury hotel also offers a fitness center, multilingual staff, and tour/ticket assistance.

Montcalm Piccadilly Townhouse, London West End is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Montcalm Piccadilly Townhouse, London West End has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, French, Hindi, Italian, Lithuanian, Portuguese, Romanian, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: GBP 15 to 50 for adults and GBP 10 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch smart TV with cable channels
  • DVD player

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 15 to 50 for adults, and GBP 10 to 25 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western London Piccadilly
Best Western Piccadilly
Best Western Piccadilly London
Best Western Premier Piccadilly
Best Western Premier Piccadilly London
Best Western Premier Shaftesbury Piccadilly
Best Western Premier Shaftesbury Piccadilly Hotel
Best Western Premier Shaftesbury Piccadilly Hotel London
Best Western Shaftesbury Piccadilly
Piccadilly Best Western
Shaftesbury Premier London Piccadilly Hotel London
Shaftesbury Premier London Piccadilly Hotel
Shaftesbury Premier London Piccadilly London
Shaftesbury Premier London Piccadilly
Piccadilly London West End Hotel London
Piccadilly London West End Hotel
Piccadilly London West End London
Piccadilly London West End
The Piccadilly London West End England
Piccadilly London West End House London
Piccadilly London West End House
The Shaftesbury Premier London Piccadilly
Best Western Premier Shaftesbury London Piccadilly
Piccadilly London West End Guesthouse London
Piccadilly London West End Guesthouse
The Piccadilly London West End England
Piccadilly End Guesthouse
Piccadilly End

Montcalm Piccadilly Townhouse, London West End Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 580 out of 1072 reviews" "
Rating 8 - Good. 299 out of 1072 reviews" "
Rating 6 - Okay. 95 out of 1072 reviews" "
Rating 4 - Poor. 55 out of 1072 reviews" "
Rating 2 - Terrible. 43 out of 1072 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely convenient to several of the must sees in London!!
Stayed 6 nights in Aug 2024

8/10 Good

Laurie, Northbrook

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, upgrades available, want to help you feeling and happy that you chose them!
Stayed 1 night in Aug 2024

10/10 Excellent

Heidi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back! We loved our stay and appreciated how convenient the location was.
Stayed 2 nights in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
The room was lovely. I was disappointed that there was no room service available nor any food served at the bar. I was also disappointed that the bar had already closed when I returned from the theatre at 10.30.
Stayed 1 night in Aug 2024

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. They contacted me before arrival to ask if there was a special occasion I was celebrating. Even though there wasn’t they still provided a bottle of wine upon arrival. The area was easy to navigate - close to 3 underground stations and within walking distance (1-2 km) of major attractions.
Stayed 3 nights in May 2024

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Very Small Room and Bathroom
So first off, the location is great it's walking distance to everything and easy to get everywhere, if you are looking to see the main sites and go to some West End shows this is a great spot. I made my reservation about two months in advance, I picked the deluxe room with a queen bed. When I checked in the person at the counter said I was in a double room. I tried to correct them and mentioned I ordered a deluxe, they were very short with me and very quickly said "its a double" now I didn't know maybe it was a term they used or something, Well I'm pretty sure they gave me the wrong room. The room I got was very small I had about a foot and a half on either side of the bed to move. There was barely enough room to put my suitcase on the floor. The bathroom was extremely small, the toilet was right up against the door frame, so you had to sit awkwardly, you also couldn't have the door closed and dry off without banging into something. The bed I got was also a double not a queen. The hotel emailed me shortly after check in and said to let them know of any issues, so I emailed back and mentioned that I thought I was put in the wrong room, but I never did hear back from them, and after a couple days passed I didn't think it appropriate to bring it up again. Location was good though and the room served its purpose but it was very tight.
Stayed 5 nights in Aug 2024

6/10 Okay

Hyunok

Traveled with family
이 호텔은 piccadilly circus area에 있어서 모든게 walking distance 에 있어 편했고 교통비를 절약할 수있었다. 하지만 bathroom 이 너무 좁아 사용하기에 좀 불편했다.
Stayed 2 nights in Aug 2024

10/10 Excellent

Norma R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic! Lobby is small but staff is very professional and helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Perfect location. Clean and comfortable rooms.
Stayed 3 nights in Jul 2024

10/10 Excellent

Bernadette

Stayed 1 night in Aug 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for theatre stay
Perfect location for theatre visit. All theatres within 5-10 minutes walk. Hotel nice and quiet, although our room overlooked Shaftesbury Avenue we were not disturbed by traffic noise.
Stayed 2 nights in Aug 2024

4/10 Poor

Mohamad Ali

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Sinlge rooms are extremly small , cant even over my luggage , elevator is too too slow and un updated
Stayed 2 nights in Jul 2024

10/10 Excellent

Bob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel, I will definitely stay there again!
Stayed 7 nights in Jul 2024

8/10 Good

art

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great time there in July. First time visit to London and it was a blast. This location is central to everything London, including the Elizabeth line from Heathrow (10 min walk). Place is clean and great service. Breakfast was nice. We were high enough not to hear any street noise, and it was busy. Had warm shower water the days we were there and finally no hot water the last night for some reason. That was annoying. But otherwise great place to stay. Even saw Le Mis down the street!
Stayed 4 nights in Jul 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, short walking distance to theatres, Covent garden, shops etc. Very noisy during the night due to road traffic. Breakfast room very small, ok but not the best. Would stay again due to convenience but would opt for room only and eat breakfast out.
Stayed 2 nights in Aug 2024

2/10 Terrible

Derek

Business traveler
Stayed 1 night in Jul 2024

8/10 Good

Tonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Michael

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

german

Liked: Amenities
Gorgeous
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous staff
Staff were excellent, they went above and beyond to make the stay special. The spa access is limited to 30 mins which is the only downside.
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very central location. Everything we needed. Delicious breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Greg

Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Central London Hotel
An excellent hotel in the centre of London, great for the theatres, shopping and sightseeing. The staff are friendly, helpful and polite. Highly recommended!
Stayed 1 night in Jul 2024

10/10 Excellent

Josiah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dynamite location with great personal service.
Stayed 3 nights in Jul 2024