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Montcalm Piccadilly Townhouse, London West End

5.0 star property

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Photo gallery for Montcalm Piccadilly Townhouse, London West End

Front of property
Club Room | 1 bedroom, premium bedding, minibar, in-room safe
Lounge
Gym
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
$455
includes taxes & fees
Oct 31 - Nov 1

Explore the area

View in a map
65-73 Shaftesbury Avenue, Piccadilly, London, England, W1D 6EX
  • Place, Leicester Square
    ‪2 min walk‬
  • Place, Piccadilly Circus
    ‪4 min walk‬
  • Place, Trafalgar Square
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Deluxe Single Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Single Room

7.4 out of 10
Good
(10 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Club Twin Room

Club Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Club Twin Room

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Four Poster)

Suite (Four Poster) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (Four Poster)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Single Room

1 bedroom, premium bedding, minibar, in-room safe

Premier Single Room

  • Sleeps 1

View all photos for Premier Double Room

1 bedroom, premium bedding, minibar, in-room safe

Premier Double Room

  • Sleeps 2

View all photos for Premier Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Premier Twin Room

  • Sleeps 2

View all photos for Club Double Room

1 bedroom, premium bedding, minibar, in-room safe

Club Double Room

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

  • Sleeps 3

View all photos for Four Poster Suite

1 bedroom, premium bedding, minibar, in-room safe

Four Poster Suite

  • Sleeps 2

View all photos for Economy Double Room

Economy Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room

Club Room | 1 bedroom, premium bedding, minibar, in-room safe

Club Room

7.8 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

Club Twin Room

  • Sleeps 2

Basic Double Room

  • Sleeps 2

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

8.8 out of 10
Excellent
(44 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

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About this property

Montcalm Piccadilly Townhouse, London West End

5-star hotel in London City Centre
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services, and a 24-hour front desk. Housekeeping is available on request.
Montcalm Piccadilly Townhouse, London West End offers 67 accommodations with minibars and safes. Beds feature premium bedding. 20-inch plasma televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a coffee shop/cafe and a snack bar/deli. Wired and wireless Internet access is complimentary. This luxury hotel also offers a fitness center, multilingual staff, and tour/ticket assistance.

Montcalm Piccadilly Townhouse, London West End is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
GAIL's Bakery - Onsite café.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: GBP 15 to 50 for adults and GBP 10 to 25 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • GAIL's Bakery

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 15 to 50 for adults, and GBP 10 to 25 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western London Piccadilly
Best Western Piccadilly
Best Western Piccadilly London
Best Western Premier Piccadilly
Best Western Premier Piccadilly London
Best Western Premier Shaftesbury Piccadilly
Best Western Premier Shaftesbury Piccadilly Hotel
Best Western Premier Shaftesbury Piccadilly Hotel London
Best Western Shaftesbury Piccadilly
Piccadilly Best Western
Shaftesbury Premier London Piccadilly Hotel London
Shaftesbury Premier London Piccadilly Hotel
Shaftesbury Premier London Piccadilly London
Shaftesbury Premier London Piccadilly
Piccadilly London West End Hotel London
Piccadilly London West End Hotel
Piccadilly London West End London
Piccadilly London West End
The Piccadilly London West End England
Piccadilly London West End House London
Piccadilly London West End House
The Shaftesbury Premier London Piccadilly
Best Western Premier Shaftesbury London Piccadilly
Piccadilly London West End Guesthouse London
Piccadilly London West End Guesthouse
The Piccadilly London West End England
Piccadilly End Guesthouse
Piccadilly End

Montcalm Piccadilly Townhouse, London West End Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 550 out of 1006 reviews
Rating 8 - Good. 247 out of 1006 reviews
Rating 6 - Okay. 110 out of 1006 reviews
Rating 4 - Poor. 58 out of 1006 reviews
Rating 2 - Terrible. 41 out of 1006 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Arshad

Stayed 1 night in Jul 2025

10/10 Excellent

Jackson

Stayed 1 night in Jul 2025

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Ideally located in theatre Land room was clean and well equipped great for one or two nights in the Capital
Stayed 1 night in Jul 2025

10/10 Excellent

Louise

Stayed 1 night in Jul 2025

10/10 Excellent

Natasha

Stayed 1 night in Jul 2025

10/10 Excellent

Amel, San Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is wonderful. I highly recommend it. I will come back for sure❤️
Stayed 6 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Theatre break

Great stay for a 2 night theatre break. Fabulous location, friendly staff, clean and comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicholas

Stayed 1 night in Jul 2025

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were welcomed with a glass of prosseco and very lovely staff. On our day of departure we were offered umbrellas. Maybe update website to tell customers the wellbeing centre was closed as we took costumes unnecessarily. Room was lovely and had all we wanted. Ideal location for London centre Would thoroughly recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Cecilia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, location, location

It was a great location, very central to all the sites.
Stayed 4 nights in Jun 2025

10/10 Excellent

Simon, Cardiff

Traveled with partner
Liked: Amenities
Excellent service, convenient and very attentive.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Jun 2025

8/10 Good

Helen

Stayed 1 night in Jun 2025

8/10 Good

Rebekah

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean, has all you need, and in a great location for exploring central London.
Stayed 3 nights in May 2025

10/10 Excellent

Maria Elena, Oak Ridge

Liked: Cleanliness, amenities, property conditions & facilities
Great team of customers service Room was really clean in the heart of Piccadilly
Stayed 1 night in Jun 2025

10/10 Excellent

Artavazd, Tujanga

Stayed 4 nights in Jun 2025

6/10 Okay

Francisco

Traveled with group
Stayed 2 nights in Jun 2025

6/10 Okay

Kerry

Disliked: Cleanliness
Great location but hotel is dated, bathroom needed a deeper clean.
Stayed 1 night in Mar 2025

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, friendly reception
Stayed 2 nights in May 2025

10/10 Excellent

Rik

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Comfortable and clean rooms. Great location.
Stayed 3 nights in May 2025

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel in an amazing location. Will definitely book this hotel for my next stay in London.
Stayed 2 nights in May 2025

8/10 Good

Joyce, Balwyn North

Liked: Cleanliness, amenities, property conditions & facilities
Room was small but clean. Adequate for 1 person. Excellent location.
Stayed 2 nights in May 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Montcalm Piccadilly Townhouse

Lovely room. Good size. Ideal for Les Miserables at the Sondheim Theatre as only a couple of minutes walk away. Also across the road from Chinatown, and close to Leicester Square.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good stay

Really nothing to complain about. Louvain was excellent. Booked a Delux room and was given a room overlooking the main road on the first floor. Would usually hand been concerned about noise, but sound insulation was excellent. Rooms were clean. Bathrooms were fine - a couple of cracked floor tiles which could be replaced, but nothing significant. All the basics were there. Delux room also had complimentary water and fruit (paid minibar - required a £30 returnable deposit paid on chrckin). No restaurant which might be a issue for some, but honestly you're in the middle of everything, so plenty of restaurants and cafes outside (if your stay includes breakfast, believe this includes a voucher for the Gail's cafe nextdoor - fine for coffee and croissants). All in, a decent stay for the price.
Stayed 1 night in May 2025

8/10 Good

Sarah

Traveled with partner
Disliked: Amenities
Good location but the spa was entirely out of service, which was something we were looking forward to using at the end of our trip.
Stayed 1 night in May 2025