See all properties

Montcalm Piccadilly Townhouse, London West End

5.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Montcalm Piccadilly Townhouse, London West End

Front of property
Lounge
Club Room | Premium bedding, minibar, in-room safe, desk
Interior entrance
Club Room | Premium bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Laundry
  • Air conditioning

Explore the area

Map
65-73 Shaftesbury Avenue, Piccadilly, London, England, W1D 6EX
  • Leicester Square
    ‪3 min walk‬
  • Piccadilly Circus
    ‪5 min walk‬
  • National Gallery
    ‪8 min walk‬
  • London (LHR-Heathrow)
    ‪52 min drive‬

Room options

View all photos for Deluxe Single Room

Premium bedding, minibar, in-room safe, desk

Deluxe Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Club Twin Room

Club Twin Room | Premium bedding, minibar, in-room safe, desk

Club Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Four Poster)

Suite (Four Poster) | Premium bedding, minibar, in-room safe, desk

Suite (Four Poster)

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | Premium bedding, minibar, in-room safe, desk

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room

Club Room | Premium bedding, minibar, in-room safe, desk

Club Room

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Balcony

The Cavendish London

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (1353)
The price is $242
per night
$291 total
includes taxes & fees
Jan 25 - Jan 26
The Cavendish London

About this property

Montcalm Piccadilly Townhouse, London West End

5-star hotel in London City Centre
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and concierge services. Housekeeping is available on request.
Montcalm Piccadilly Townhouse, London West End offers 67 accommodations with DVD players and minibars. Beds feature premium bedding. 20-inch plasma televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. This luxury hotel also offers a fitness center, multilingual staff, and tour/ticket assistance.

Montcalm Piccadilly Townhouse, London West End is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Montcalm Piccadilly Townhouse, London West End has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, French, Hindi, Italian, Lithuanian, Portuguese, Romanian, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: GBP 15 to 50 for adults and GBP 10 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch smart TV with cable channels
  • DVD player

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 15 to 50 for adults, and GBP 10 to 25 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western London Piccadilly
Best Western Piccadilly
Best Western Piccadilly London
Best Western Premier Piccadilly
Best Western Premier Piccadilly London
Best Western Premier Shaftesbury Piccadilly
Best Western Premier Shaftesbury Piccadilly Hotel
Best Western Premier Shaftesbury Piccadilly Hotel London
Best Western Shaftesbury Piccadilly
Piccadilly Best Western
Shaftesbury Premier London Piccadilly Hotel London
Shaftesbury Premier London Piccadilly Hotel
Shaftesbury Premier London Piccadilly London
Shaftesbury Premier London Piccadilly
Piccadilly London West End Hotel London
Piccadilly London West End Hotel
Piccadilly London West End London
Piccadilly London West End
The Piccadilly London West End England
Piccadilly London West End House London
Piccadilly London West End House
The Shaftesbury Premier London Piccadilly
Best Western Premier Shaftesbury London Piccadilly
Piccadilly London West End Guesthouse London
Piccadilly London West End Guesthouse
The Piccadilly London West End England
Piccadilly End Guesthouse
Piccadilly End

Montcalm Piccadilly Townhouse, London West End Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1003 reviews" "
Rating 8 - Good. 262 out of 1003 reviews" "
Rating 6 - Okay. 98 out of 1003 reviews" "
Rating 4 - Poor. 56 out of 1003 reviews" "
Rating 2 - Terrible. 43 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

David

Stayed 1 night in Sep 2024

8/10 Good

Pia

Liked: Cleanliness, staff & service
I liked the location of the property. However, there was a lot of noise in the area including late at night. The staff was very pleasant and helpful.
Stayed 6 nights in Oct 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Emad

Excellent hotel and staff
Stayed 3 nights in Oct 2024

2/10 Terrible

carla

Liked: Cleanliness
Disliked: Staff & service, room comfort
Wouldn’t return
shockingly noisy until around 4-5 am the rooms are really bright so you literally can’t sleep beds arnt the comfiest and the bed sheets irritated my skin constantly all night will never be returning to say the least.
Stayed 1 night in Oct 2024

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay!
The staff is exceptional and the hotel is very clean. The location is great! I highly recommend this hotel!
Stayed 4 nights in Oct 2024

10/10 Excellent

Paul

Stayed 2 nights in Sep 2024

8/10 Good

Emma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary stay
We chose the hotel based on convenient location for a show in Leicester Square last night. Before we arrived they reached out to ask us our likely arrival time, plans for the stay, if we were celebrating anything and if there was anything they could help us plan We let them know it was our 1st wedding anniversary trip and when we got to our room their was a heart and petals on the bed and a chilled bottle of Prosecco waiting for us as well is a plate of macarons and a fruit basket - such a lovely surprise! We would definitely recommend for location, staff friendliness and attention to detail
Stayed 1 night in Sep 2024

10/10 Excellent

Dennis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot for fun!!! All amenities and all you need at the room. Highly recommended!
Stayed 2 nights in Sep 2024

10/10 Excellent

Natalie

Stayed 6 nights in Sep 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay
This was my last night in London so I wanted to try a slightly different location. I was thrilled with the hotel. It’s right next to Chinatown in SOHO area. There are a hundred great restaurants and cafes there, plus it’s easy to get to all of the touristy stuff as well. Bed was very comfortable and the room was so clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous hotel. Room was fab and we had a main road view right near China Town. Theatres, Covent Garden etc. So much to do within walking distance. We’ll definitely be back. Staff great too.
Stayed 3 nights in Sep 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location
The staff was very accommodating and would constantly ask us if there was anything that we needed. We would highly recommend this hotel to stay at.
Stayed 2 nights in Sep 2024

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Alasdair

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms and staff were lovley. We were down for a weekend. Communication through Hotels.com system was not good. Note for others... rooms at the front suffer from very loud road/street noise until around 3am. So very little sleep. This is not the fault of the hotel but I would not book a location in Central London again.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel
Perfectly situated in walking distance of many attractions and theatres. Very friendly and helpful check-in staff. Our room was spacious, well equipped and spotlessly clean. I only gave 4 stars overall because breakfast was a huge disappointment. Due to refurbishment, only an in room very limited continental from Gails’s was provided and we were only given a day’s notice about this despite booking in June.
Stayed 1 night in Sep 2024

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with a very accommodating staff. I would highly recommend this hotel if you are headed to London and want to be within walking distance of attractions, transportation and dining. Beds were comfortable, bathroom was very modern and useful even though a little small. AC worked great. We did not use the restaurant in hotel as there were many options nearby for breakfast.
Stayed 4 nights in Sep 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Amendeep

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are on thw small size. Asvertised as queen bed, more like a double
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Great location. Basic hotel and poor air conditioning
Stayed 1 night in Sep 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop got emails before my stay with instructions and if it was a special occasion,also if arriving early that you could check in and leave bags with them, before official check in at 3 so that helped a lot and not dragging cases around with you once checked they where brought to you room. Definattly recommend
Stayed 1 night in Sep 2024

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property was moderl
Stayed 4 nights in Sep 2024

2/10 Terrible

Adam

Business traveler
Disliked: Staff & service
Bad communication
Zero communication from the hotel. If you book, make sure you don’t need anything as you can’t get hold of the hotel.
Stayed 1 night in Sep 2024