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The Pilgrm Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Pilgrm Hotel

Reception
Front of property
Restaurant
Single Room | Premium bedding, in-room safe, iron/ironing board, free WiFi
Terrace/patio

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
25 London Street, London, England, W2 1HH
  • Hyde Park
    ‪7 min walk‬
  • Kensington Gardens
    ‪7 min walk‬
  • Paddington Central
    ‪7 min walk‬
  • London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Comfort Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Single Room

  • 86 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Classic Double Room

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Bunk Bedroom

Bunk Bedroom | Premium bedding, in-room safe, iron/ironing board, free WiFi

Bunk Bedroom

  • Sleeps 2
  • 1 Twin Bunk Bed

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The price is $139
per night
$166 total
includes taxes & fees
Jan 25 - Jan 26
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About this property

The Pilgrm Hotel

3-star hotel in London City Centre
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area and a 24-hour front desk are onsite. Housekeeping is available once per stay.
The Pilgrm Hotel offers 73 accommodations with laptop-compatible safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided once per stay.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This London hotel also offers coffee/tea in a common area and a water dispenser.

The Pilgrm Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
The Lounge - Onsite restaurant.
Cafe - Onsite coffee shop. Open daily.

Languages

English, French, Polish, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: GBP 18.50 for adults and GBP 18.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe
  • The Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 18.50 for adults and GBP 18.50 for children
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Pilgrm Hotel Hotel
The Pilgrm Hotel London
The Pilgrm Hotel Hotel London

The Pilgrm Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 245 out of 574 reviews" "
Rating 8 - Good. 186 out of 574 reviews" "
Rating 6 - Okay. 82 out of 574 reviews" "
Rating 4 - Poor. 41 out of 574 reviews" "
Rating 2 - Terrible. 20 out of 574 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Stayed 2 nights in Oct 2024

4/10 Poor

Jordan

Traveled with partner
Disliked: Amenities, property conditions & facilities
This hotel is probably best suited for young people who want to stay somewhere trendy and convenient while on a budget. The location is great, right next to paddington station. The lounge and reception areas are also very nice and well decorated. However, the rooms could have been cleaner and the noise is almost unbearable. If you are not someone who can sleep through extremely loud noise, I don’t recommend this hotel. There are people screaming on the street below, the train runs directly under the hotel, and the worst part was that our room was directly beside the staff hallway, where people were slamming the door so loudly beginning at 6am every day. It sounded like someone was trying to break down our room door. Overall, I wouldn’t stay here again.
Stayed 4 nights in Oct 2024

6/10 Okay

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Caution - pictures may be deceiving
Nice funky contemporary no frills hotel in a great location. Sadly our room was nothing like the pictures on the site. It was truly tiny to the extent that one of us had to stand against the wall to let the other pass. And we were given an internal room with nothing but another building's window to look at. Most importantly the bedding / towels were decent and we slept well.
Stayed 1 night in Oct 2024

8/10 Good

Deanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to transport; was convenient for coming in with your bags straight from the airport off the train. The building is old so our room was hotter than hades (nothing the staff could do to fix that, it just is what it is) and was a bit of a maze to find our floor/room.
Stayed 4 nights in Jun 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely. My room was very noisy facing the back my window was over some sort of generator or industrial fan. And staff from neighbouring restaurants gathere underneath my window to smoke and chat on their breaks. I would Happily stay again, but I would be careful as to where the room was situated. My room was small, but well appointed. Great location for an overnight with access to Paddington.
Stayed 1 night in Sep 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel, extremely cute and distinguished.
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a short stopover, will definitely be back!
Stayed 1 night in Sep 2024

4/10 Poor

Scott

Disliked: Cleanliness, property conditions & facilities
Tiny rooms, tiny hallways, tiny elevator and so many stairs!
Stayed 1 night in Sep 2024

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this property. Quirky decor which we loved. Lovely comfy bed and pillows and adorable bathroom. Just loved everything about it. Lovely sitting out on the upstairs terrace drinking a glass of Prosecco watching the world go by below. But what really made it special was the wonderful staff. They were all amazing. Nothing was too much trouble. Friendly too. We were made to feel so welcome. Thankyou Pilgrm. We will be back.
Stayed 1 night in Aug 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and really enjoyed the location. Great staff were welcoming and helpful
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Clean but cramped.
Handy location for Paddington station but probably the smallest room I have ever seen. There was a bed and a very tight en suite. No room even for a chair. Remarkable layout but could only open suitcase on the bed. The room was very hot with no air conditioning. I would hate to stay here in summer as it would be unbearable. A fan is provided but it would be too noisy to use overnight. There is a lift, but despite this there are stairs into the hotel and also once you get out of the lift. Despite these comments it was perfectly adequate for an overnight stay. Importantly it was clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Rukiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the room was really cute.
Stayed 3 nights in Sep 2024

6/10 Okay

Liberty

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We enjoyed our stay at the pilgrm hotel. The reception team were welcoming, providing bottled water on arrival. The room was clean but was small for a medium sized room and had very few ammeneties, a kettle with cups or a coffee machine in the room would improve it drastically. Also the TV didnt work properly so we were unable to connect to the Netflix option advertised. There was no phone in the room to contact the hotel reception team, so we used the whatsapp option advertised but didnt get a response so had to call the hotel directly instead to ask for an iron, but once we had they did deliver the iron promptly.
Stayed 1 night in Sep 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

John

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel common areas are very cute and chic, but the rooms are very very impractical. Rooms are the tiniest I have seen in Europe, but the bathrooms are even worse. There are only two horizontal surfaces, a 3-inch by 10-inch flimsy plastic shelf under the mirror and the toilet seat (which gets wet every time you use the sink. We checked out after two nights.
Stayed 7 nights in Aug 2024

6/10 Okay

Simon

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not a holiday hotel
We checked into the Pilgrm hotel at the end of a long holiday in England. While the hotel is very hip and nicely decorated, it is not a very comfortable stay. We're upgraded to a medium room, which was still barely big enough for a bed. We had to navigate around our luggage the whole time. To get to our room we had to take the elevator to the top floor, walk through 3 fire doors, and take a quick step outside on the roof to get to the Y wing. On our last day the hotel was broken and we had to drag our luggage down 4 flights of narrow stairs. This hotel has a great location and is probably fine for a business trip. But I would not recommend for a vacation.
Stayed 2 nights in Sep 2024

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great proximity to Paddington Station and the Heathrow Express. Took about 5 minutes to walk there, which was handy at the end of a long trip. Also handy for easy access to the tube for exploring the city. You can hear the trains/ tube from the bedrooms at night, but we enjoyed the sound lulling us to sleep. Room was small, but as described. Bed was a bit small and felt short… my sister and I had to get really cozy at night, but it wasn’t a problem. They even provided a fan in the room which was great— it was strong and kept us cool in the summer. Thanks!
Stayed 2 nights in Aug 2024

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman that checked me in was very helpful and nice. Appreciated that after the day I had traveling to London.
Stayed 2 nights in Sep 2024

10/10 Excellent

Erin

Stayed 2 nights in Aug 2024

6/10 Okay

Divya

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Slow check in process due to what appeared to be staff shortage. We needed to do pre check in ourselves after a long and tiring journey. Room has zero amenities (iron, coffee etc)- this is not 4 star standard. It was too warm even though it had a fan which was too loud. Blinds were not black out as we kept getting light from the sides. Difficult to sleep.
Stayed 1 night in Sep 2024

6/10 Okay

Neil

Disliked: Property conditions & facilities
Be warned. the rooms are below average size and there is no air conditioning or double-glazing. In the summer, the rooms are far too warm, and the only cooling method is a noisy pedestal/floor fan. The area around Paddington is busy/loud late into the evenings, so do not book here if you want a full night's sleep.
Stayed 2 nights in Sep 2024

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well fitted out. The room was small but had everything we needed. A
Stayed 1 night in Aug 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024