The Pilgrm Hotel

3.0 star property

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Photo gallery for The Pilgrm Hotel

Stunning staircase leads to upper level, with reception area featuring a coffee machine and potted plants.
Enjoy a classic hotel room with a large window offering a view of the outside, a comfortable bed with white linens, and a TV mounted on the wall.
Experience the classic charm of The Pilgrim, where a welcoming entrance and accessible design invite you to relax and unwind.
Sit and enjoy a meal under the shade of thatched umbrellas at The Pilgrim.
Stroll through this charming hallway, featuring rustic brick walls, a classic staircase, and cozy dining areas.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Free WiFi

Explore the area

Map
25 London Street, London, England, W2 1HH
  • Hyde Park
    ‪6 min walk‬
  • Marble Arch
    ‪13 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

Medium

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

Large

8.2 out of 10
Very good
(27 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

Small Single

7.6 out of 10
Good
(7 reviews)
  • 86 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Small

7.2 out of 10
Good
(15 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Bunk

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Twin Bunk Bed

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About this property

The Pilgrm Hotel

3-star hotel in London City Centre
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area and a 24-hour front desk are onsite. Housekeeping is available once per stay.
The Pilgrm Hotel offers 73 accommodations with laptop-compatible safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided once per stay.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This London hotel also offers coffee/tea in a common area and a water dispenser.

The Pilgrm Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
The Lounge - Onsite restaurant.
Cafe - Onsite coffee shop. Open daily.

Languages

English, French, Polish, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: GBP 18.50 for adults and GBP 18.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe
  • The Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 18.50 for adults and GBP 18.50 for children
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Pilgrm Hotel Hotel
The Pilgrm Hotel London
The Pilgrm Hotel Hotel London

The Pilgrm Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 286 out of 664 reviews
Rating 8 - Good. 207 out of 664 reviews
Rating 6 - Okay. 97 out of 664 reviews
Rating 4 - Poor. 46 out of 664 reviews
Rating 2 - Terrible. 28 out of 664 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Made me feel very much at home. Accommodating and couldn’t ask for more.
Stayed 4 nights in Mar 2025

8/10 Good

mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for us as we only had two nights and had to fly out after two days so we wanted something close to Paddington station. We ordered large rooms but could’ve been a little larger. All other amenities perfect. Shared tea/coffee room was okay. Breakfast amazing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Evie Louise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

stay at the pilgrm

our stay was amazing the hotel is right by paddington station as well as a 10 minute walk away from Hyde park. the room was in perfect condition the bed was comfy the shower had not only good pressure but a great temperature. the staff were all friendly and went above and beyond to help us.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with very friendly and efficient staff. Location for food and transport excellent. Would definitely stay here again
Stayed 2 nights in Mar 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

I’ve stayed at The Pilgrm many times, and it’s consistently excellent. Check-in is fast, the staff are friendly and attentive, and the rooms are always spotless. With its superb location, I highly recommend it to anyone visiting London.
Stayed 1 night in Apr 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the unique and cool vibe. The music, the coffe and the dining area were all cozy and interesting.
Stayed 1 night in Mar 2025

6/10 Okay

Andrew

Average to disappointing unfortunately.

The first thing to say is don't be fooled by the wide angle shots of the rooms. Our was a "large" with barely enough space to swing a cat. The location is very noisy, with lots of locals, street people and traders busy all through the night. The breakfast is far too expensive. Save your money and go to McDonald's 3 doors down tbh. Overall average to disappointing I'm afraid. Staff are very friendly though.
Stayed 1 night in Mar 2025

8/10 Good

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay and breakfast

2 nights for business. Great breakfast, shame the bar didn't stay open later for later arrivals. Room in M wing and there was noise from the air conditioning outside and the odd rumble of a tube which is the only reason its not a 5
Stayed 2 nights in Mar 2025

8/10 Good

MATTHEW

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Chris

Stayed 3 nights in Mar 2025

10/10 Excellent

Harmony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Georgia

Stayed 3 nights in Mar 2025

6/10 Okay

Abhishek

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

2/10 Terrible

LadyClaire

Stayed 2 nights in Mar 2025

8/10 Good

Dennis

Traveled with partner
Liked: Staff & service, property conditions & facilities
A nice budget hotel for London. Helpful staff. Close to Paddington Station. Room size was big for the price.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Stayed 2 nights in Feb 2025

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location next to Paddington (a one minute walk) opposite the station, excellent friendly service. Small rooms but great. Shower was cold (I have read this in other reviews) and it would be great to have a kettle in room. Great brunch. Will definitely go back.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Paddington. Friendly environment and easy access to transportation.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Robert g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

London visit

We enjoyed staying at The Pilgrim, near most of the places my wife and i had to visit. Hotel was fine, room was a bit small but ideal for a short stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room booked was super small but over all food ,location and perks were really good .
Stayed 3 nights in Jan 2025

8/10 Good

Tina

Liked: Cleanliness, property conditions & facilities
It was good value f
Stayed 1 night in Jan 2025

10/10 Excellent

J

Stayed 1 night in Jan 2025

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brekki coffee n bed

Comfortable stay, bed was comfy to sleep in, brekki was very good.
Stayed 1 night in Jan 2025