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The Portobello Serviced Apartment by Concept Apartments

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Portobello Serviced Apartment by Concept Apartments

Exterior detail
Large Lower Ground floor | Iron/ironing board, free WiFi, bed sheets
Balcony Small Studio Apartment | Terrace/patio
Balcony Small Studio Apartment | Living area | Flat-screen TV, heated floors
Mini-fridge, microwave, stovetop, electric kettle

Reviews

8.4 out of 10

Very good

Popular amenities

  • Kitchen
  • Free WiFi

Explore the area

Map
37 Chepstow Villas, London, England, W11 3DP
  • Portobello Road Market
    1 min walk
  • Kensington Gardens
    13 min walk
  • Queensway
    18 min walk
  • London (LHR-Heathrow)
    37 min drive

Room options

View all photos for Balcony Small Studio Apartment

Iron/ironing board, free WiFi, bed sheets

Balcony Small Studio Apartment

  • 140 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Studio Apartment

Small Studio Apartment | Living area | Flat-screen TV, heated floors

Small Studio Apartment

  • 140 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basement Room

Basement Room | Private kitchen | Mini-fridge, microwave, stovetop, electric kettle

Basement Room

  • 194 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio Apartment

Standard Studio Apartment | Private kitchenette | Mini-fridge, microwave, stovetop, electric kettle

Standard Studio Apartment

  • 161 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Split Level Apartment

One Bedroom Split Level Apartment | Living room | Flat-screen TV, heated floors

One Bedroom Split Level Apartment

  • 269 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Large Lower Ground floor

Large Lower Ground floor | Iron/ironing board, free WiFi, bed sheets

Large Lower Ground floor

  • 161 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Lower Ground Floor Studio

Small Lower Ground Floor Studio | Iron/ironing board, free WiFi, bed sheets

Small Lower Ground Floor Studio

  • 215 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

Pembridge Palace Hotel

Free WiFi
Breakfast available
Housekeeping
24/7 front desk
4.2 out of 5, Very Good, (158)
The price is $174
per night
$209 total
includes taxes & fees
Dec 11 - Dec 12
Pembridge Palace Hotel

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Portobello Serviced Apartment by Concept Apartments

3-star apartment in Royal Borough of Kensington and Chelsea
This smoke-free apartment building features free WiFi in public areas. Each apartment boasts a heated floor and offers free WiFi and a kitchenette. Guests can appreciate conveniences like a microwave and an electric kettle, and other amenities include a stovetop and a flat-screen TV.
The Portobello Serviced Apartment by Concept Apartments offers 15 accommodations with hair dryers and irons/ironing boards. Accommodations at this 3-star apartment have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads.

This London apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access.

The Portobello Serviced Apartment by Concept Apartments is a smoke-free property.

Languages

English, Hebrew, Hungarian, Polish, Romanian, Ukrainian

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Heated floor

Entertainment

  • Flat-screen TV

Comfort

  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Iron/ironing board

Location highlights

  • In a shopping district

Things to do

  • Bicycle rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 15 units
  • Bicycle rentals

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Guests are recommended to download the property's DUVE mobile app before check-in

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

We should mention

This property does not have elevators

Property is also known as

The Portobello Serviced Apartment
The Portobello Serviced Apartment by Concept Apartments London

The Portobello Serviced Apartment by Concept Apartments Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 27 out of 54 reviews" "
Rating 8 - Good. 13 out of 54 reviews" "
Rating 6 - Okay. 10 out of 54 reviews" "
Rating 4 - Poor. 3 out of 54 reviews" "
Rating 2 - Terrible. 1 out of 54 reviews" "

9.4/10

Cleanliness

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Excellent location, modern.
Excellent location at top of portobello road. Clean, new and modern in a gorgeous Georgian terrace. Very well appointed with everything you need in a small studio. No lift or aircon only negatives in a London heatwave!
Stayed 4 nights in Jul 2024

6/10 Okay

Allison, Scarborough

Liked: Cleanliness, amenities
I think this is great accommodation in a great area. The communication from hosts was clear and the building was in pristine condition. The bedding and linen crisp and clean. The amenities like a small fridge and a hot plate and coffee maker were all nice to have. And location was ideal. That said the flat I was in (small studio with double bed) was so tiny I could not open my suitcase. It was fine as it was just me. But no way could 2 people be in the space comfortably. Also, there is no ac and I was on the top floor. The window could only open a crack before it hit stoppers and the ceiling fan did not help much. So would I stay again? Absolutely. But only in fall winter or spring. Summer is just way too hot and uncomfortable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Maria

Stayed 1 night in Jul 2024

10/10 Excellent

Lill-Christin Wager

Liked: Cleanliness, room comfort
Clean and modern apartment at a great location, had everything needed to make your own food. Comfortable bed, double duvet, nice pillows. The view was cute and private. The information/communication before my stay was good and easy to understand. Only things to point out is that the left bed light did not work and neither did the one on the ceiling fan. The shower handle on the inside was broken off so was a bit hard to get out of the shower. The walls are thin and the entrance door very noisy. But I would hands down stay again because the positives outweighs the minor critique. And I noticed that most apartments I stayed in in England do have thin walls. Would also like to note that the cleaner were really polite and nice, which I appreciated a lot! Overall were able to relax and sleep well here after being at Bst Hyde park festival 🤗
Stayed 2 nights in Jul 2024

10/10 Excellent

DAVID

Stayed 3 nights in Jun 2024

10/10 Excellent

matt schlechten

Stayed 1 night in Jun 2024

6/10 Okay

Valeri

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in instructions are misleading. Got the code for the front door, entered the code, intercom said "door opened", but in reality it was still locked (upper lock)! Turned out that lock required a flat key, but to get the flat key you also need to enter through the front door! Ridiculous. Luckily another tenant (who already checked in and had a key) came after 10 minutes and opened the door for me, so I could enter and get my own flat key... What if I arrived very late at night - what would I do? Too risky to book such flats, beware. If you arrive late at night - better book a hotel. As far as the flat is concerned, lets talk about positives: 1. Good location, quiet area, close to the underground. 2. Everything is new and clean. 3. Tea bags, cups, kettle, nesspresso machine, coffee pods - very nice touch, loved it. Negatives: 1. Shambolic switches / electric wiring. You turn on bed lamps - ceiling fan turns on (why?). You turn on ceiling lights - bed lamps turn off. Very random stuff, purely guessing game. Ceiling fan kept turning on even after I turned it off couple of times. What a bizarre situation. 2. Narrow bed (140 cm wide). Not ideal if you are a couple (even if you are very slim / short people). Pillows are too thick, not really comfortable. Overall, just OK for 1 night and very slim / short people (and as long as the landlord sorts out the entrance door).
Stayed 1 night in Jun 2024

10/10 Excellent

Claire

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Sarah

Business traveler
Disliked: Room comfort
Hot, stuffy and cramped basement room
The basement apartment is very small and with only a sash window opening on to a back courtyard, it didn't feel safe to leave this open at night and without any other ventilation or air conditioning, the room was extremely hot and stuffy. Check in was complicated and the key had not been left in the box where it should be by housekeeping. Noise levels from other residents in the building were also disturbing at night.
Stayed 2 nights in Oct 2023

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Mixed review. The building location was great. The room was smallish but that was well advertised. The amenities were there but all did NOT work. Most notably was the ceiling fan. Small rooms on hot London days and nights without proper ventilation is rough. Management did NOT fix during my stay but instead offered a small (maybe 4-5 inch) table top fan that was grossly inadequate to cool the room. Ultimately, I ended up buying a larger fan so I could cool enough to sleep. It's unfortunate but it did take away from the experience and management should have had several standing fans to accommodate guests in instances when fan failure occurs. Thus the mixed view. If the ceiling fan had worked, my review would have been close to perfect.
Stayed 4 nights in Jun 2023

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
The apartment was very clean, comfortable, and convenient. I very much enjoyed my stay there, the only drawback was that the wifi was not consistent - I only had to work from the apartment for 3 hours and wasn't able to connect that whole time (though later when I was relaxing, Netflix didn't seem to be an issue).
Stayed 6 nights in Jun 2022

6/10 Okay

Footbed

Liked: Cleanliness
Stayed 2 nights in Jun 2022

8/10 Good

Christine, Cranebrook

Liked: Cleanliness, amenities, property conditions & facilities
Tiny apartment but suitable for short stay. Location fantastic. Would be nice if there was a proper door handle as the door is very hard to pull close with the metal "Lip" type handle. Check in was easy and uncomplicated.
Stayed 5 nights in May 2022

4/10 Poor

Julie

Disliked: Cleanliness, room comfort
HOT room even in Springtime.
The apartment was very cute and certainly sufficient for a month long stay. BUT I would never stay here again and in fact had to check out early. The room was HOT and I mean HOT. Temps were only in the 70s at the most and the little ceiling fan did nothing to move air and cool off the room. It was hard to sleep. We left the window open but the blind kept breaking and so we Couldn’t pull it up to get better air into the room at night. The room smelled like someone had left an onion in it and was almost nauseating when you opened it each time. Mgmt was told and did nothing. Mind you it was a small refrigerator that could have been replaced for the cost of one night in the room and they did nothing. In fact when told they acted like I was crazy. My sister was with me a couple nights and my daughter for a few and they both agreed that the stench when you opened the door was awful. The location was wonderful even with all the construction. Beware though - NO LIFTS - we were on the 3rd floor It’s a lot of stairs to haul Luggage.
Stayed 25 nights in Apr 2022

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a building fairly recently renovated. Attractive, clean, great location just off Portobello Road and about 5-8 minute walk from Nottinghill Gate tube station. Studio apartment small my US standard but average for Europe. I will be a repeat customer!
Stayed 6 nights in May 2022

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
The Hotel was good. only one thing to complain is the guess who live above me are very annoying walking middle of the night and early in the morning. I can't sleep well for 4 days.
Stayed 7 nights in Oct 2021

8/10 Good

Erin

Liked: Cleanliness
Fancy digs, small space
Be prepared: very small space. I actually couldn't open my suitcase all the way unless I put it on the bed. The building itself is very modern, and the flat feels brand new. I was lucky enough to get a first floor flat with a balcony. But I actually don't like how they don't let you know or let you choose what type of flat / floor you'll be on when booking. You could end up on lower ground, no balcony, or 2nd floor +. There will be street noise, but I used fans overnight, and it was fine. It was fine for a week, if you don't plan to cook or need a lot of space.
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Superb apartments, very clean and homely
This is what I would term a 5 star accomodation! Everything was superb, can’t fault anything. Just superb!
Stayed 4 nights in Dec 2020

10/10 Excellent

Anatoly

Traveled with family
Liked: Cleanliness, room comfort
Great hideaway and very central
Well equipped and clean. Great little hideaway and very central
Stayed 2 nights in Nov 2020

8/10 Good

kim

Business traveler
Liked: Cleanliness, room comfort
Great location hi spec well finished. I had split level studio with roof garden which was well designed and comfortable. Be careful if you don’t like stairs as I was at the top of the building 4/5 floors - no lift plus the internal stairs to the kitchen are very steep - more ladder like. I would stay again but ensure I took a lower level floor room.
Stayed 3 nights in Nov 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Small yet cozy
I needed somewhere close to Portobello Rd, safe, warm, clean, with a good shower and a firm bed. 1. Locality: Top marks for its proximity to Portobello Rd and Notting Hill Gate. Rrally lovrly neighbourhood . 2. Safety: Someone kept resetting my key lock number so clearly was looking for the key which didnt make me feel very safe. There are cameras in the corridor so i wasn't worried. Hopefully, they work... 3. Warmth: Very warm and cozy in the apartment and corridors. Very happy with this. It creates a lovely welcome home. 4. Bathroom: Very clean and the shower was delightful. No complaints 5. Bed: Not very firm so i didn't sleep too well unfortunately. The refrigerator was loud and woke me up a few times a night. I could also hear noise from the neighbouring apartments. Bedside tables would have been nice. The small studio is indeed small. I didn't cook there as it is literally like cooking in a bedroom.
Stayed 4 nights in Nov 2020

8/10 Good

Sergio

Business traveler
Liked: Cleanliness, room comfort
The best location possible in Portobello
The location in perfect, the apartments pretty nice and new, well equipped. The team fully available at all times, thank you Nicole.
Stayed 7 nights in Oct 2020