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The Residen

4.0 star property

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Photo gallery for The Residen

Premium Apartment | Private kitchen
Luxury Apartment | Terrace/patio
Luxury Apartment | Living area
Superior Apartment | Blackout drapes, soundproofing, iron/ironing board, free WiFi
Family Apartment | Living area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry
  • Free WiFi

Explore the area

Map
Ridgmount St, London, England, WC1E 7AH
  • Russell Square
    ‪6 min walk‬
  • The British Museum
    ‪8 min walk‬
  • Piccadilly Circus
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Family Apartment

Family Apartment | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Family Apartment

  • City view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area

Luxury Apartment

  • City view
  • Sleeps 8
  • 2 King Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Apartment

Premium Apartment | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Premium Apartment

  • City view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Superior Apartment | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Superior Apartment

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Apartment

Standard Apartment | Private kitchen

Standard Apartment

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

The Suites- St Pancras Hotel Group

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
4.6 out of 5, Wonderful, (440)
The price is $479
per night
$575 total
includes taxes & fees
Apr 30 - May 1
The Suites- St Pancras Hotel Group

About this property

The Residen

4-star hotel in London City Centre
Along with laundry facilities, this hotel has tour/ticket assistance and free WiFi in public areas. Housekeeping is available on request.
The Residen offers 16 accommodations with washers/dryers and irons/ironing boards. Satellite television is provided.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided on request.

The Residen features tour/ticket assistance, laundry facilities, and an elevator. Public areas are equipped with complimentary wireless Internet access.

The Residen has designated areas for smoking.

Languages

English, Hindi, Lithuanian, Portuguese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels

More

  • Heating
  • Iron/ironing board
  • Portable fan
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Access code

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 350 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee and varies based on unit size
  • Rollaway bed fee: GBP 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

Property is also known as

The Residen Hotel
The Residen London
The Residen Hotel London

The Residen Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 13 out of 26 reviews
Rating 8 - Good. 5 out of 26 reviews
Rating 6 - Okay. 5 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 2 out of 26 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
This was clean and a great stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Lana

Traveled with partner
Liked: Cleanliness, amenities
Convenient location
Stayed 1 night in Oct 2024

8/10 Good

Ian

Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Joanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Hazel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we needed
The apartment was really well located for a visit to the British Museum, places to eat and access to the tube network. I stayed with my 2 children and they were happy to set up separate beds. The only downside was it was rather hot, the bathroom was like a sauna and we couldn’t turn the radiator in there off. It’s only a minor downside as the windows open. I will stay here with my family again.
Stayed 1 night in Feb 2024

10/10 Excellent

Paula

Stayed 1 night in Nov 2023

2/10 Terrible

Charlie

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely place but was advertised as being Covent Gardens… it was a fair walk to Covent Gardens. However had we not stayed up here we wouldn’t have discovered Charlotte Street which ended up being one of our favourite areas in London. Overall great place, awesome service and beautiful room.
Stayed 1 night in Jul 2023

2/10 Terrible

Charles

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minimum Security Prison
This is not a hotel. It is an apartment building that has units being rented out to travelers. Check in was confusing, had to personally try the code on stranger's doors to get in becuase, no one answers ALL 5 phone numbers provided to guests. The entire unit has NO AIR COND. hot as heck the whole day, Street side is super noisy with traffic and/or cosntruction, rear side has people throwing away trash into huge bins in the early hours. Beds and linens are filthy, beds horrible quality. Last day we left the room and got locked out when trying to get our luggage to rush to airport. Had to call 20 times to get our luggage and not miss our plane.
Stayed 1 night in Jul 2023

10/10 Excellent

Waleed

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to live
Stayed 2 nights in Jun 2023

6/10 Okay

emerald

Traveled with family
Liked: Cleanliness
Close to tube
Stayed 2 nights in Jun 2023

10/10 Excellent

Sarra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was lovely, modern, and well-equipped. We were close to many sites and the tube station. Would definitely stay again!
Stayed 3 nights in May 2023

10/10 Excellent

john a

Stayed 1 night in Jan 2023

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
This is an apartment, not a hotel. Really good location, great apartment. However, the pillows are so lumpy that it’s like sleeping
Stayed 1 night in Dec 2022

8/10 Good

Ivette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute flat in London
Great apartment in the heart of London. Easy access in and out of building and very comfortable for a family.
Stayed 5 nights in Nov 2022

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fantastic place to stay for a large group, clean and accomodating
Stayed 1 night in Sep 2022

6/10 Okay

Halbert

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Reasonable but Roaches
We stayed at the Residen for 1 night in their 3 bedroom penthouse. The staff were great and excellent with communication. The apartment was decorated decently but the place somehow still felt a little neglected. No central air and the fans supplied could use an update as well. Biggest downfall was at night a lot of ROACHES came out. I relayed this to their office and received an apology but no kind of compensation for the inconvenience.
Stayed 1 night in Jul 2022

10/10 Excellent

Manal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

Yun

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
No warm water
There was no warm water, sent message to the apartment agent, same where the check in instructions was from, at 6pm, receive no answer, not even next day, if ever will. We traveled with baby and toddler, no warm water was a big discomfort, should a basic confort available. Was advertised as sound proof, that was definitely not the case, if people passing by the entrance one would think they're in the room.
Stayed 1 night in Nov 2024

6/10 Okay

Miranda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Merkezi.
Çok temiz ve merkeziydi. Konforlu ve büyük bir daireydi.
Stayed 2 nights in Jul 2024

6/10 Okay

WING MAN

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Jose Antonio Poo Del

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
El proceso de llegada al inmueble no es práctico
Stayed 2 nights in Sep 2022