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The Rockwell

4.0 star property

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Photo gallery for The Rockwell

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes
Double Suite | Living area | Smart TV, pay movies
Garden
Front of property
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
181 Cromwell Road, London, England, SW5 OSF
  • Cromwell Road
    ‪1 min walk‬
  • Kensington High Street
    ‪11 min walk‬
  • Natural History Museum
    ‪14 min walk‬
  • London (LHR-Heathrow)
    ‪26 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, desk, blackout drapes

Standard Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Garden Room

Garden Room | Minibar, in-room safe, desk, blackout drapes

Garden Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room

Superior Single Room | Minibar, in-room safe, desk, blackout drapes

Superior Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Suite

Double Suite | Living area | Smart TV, pay movies

Double Suite

  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

The Resident Kensington

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
4.7 out of 5, Exceptional, (1002)
The price is $213
per night
$256 total
includes taxes & fees
Mar 7 - Mar 8
The Resident Kensington

About this property

The Rockwell

4-star hotel in London City Centre
A restaurant, a bar/lounge, and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
The Rockwell offers 40 accommodations with minibars and safes. Smart televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a library, a terrace, and barbecue grills.

The Rockwell is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
The Rockwell has a restaurant on site.
24-hour room service is available.

Languages

English, German, Hungarian, Italian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: GBP 14 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Property is also known as

Rockwell Hotel
Rockwell Hotel London
Rockwell London
The Rockwell Hotel London
The Rockwell London, England
Rockwell London
The Rockwell London
Rockwell Hotel London
The Rockwell Hotel
The Rockwell London
The Rockwell Hotel London

The Rockwell Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 453 out of 925 reviews
Rating 8 - Good. 349 out of 925 reviews
Rating 6 - Okay. 85 out of 925 reviews
Rating 4 - Poor. 28 out of 925 reviews
Rating 2 - Terrible. 10 out of 925 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hidden Gem in Kensington
Absolutely loved my room and its quaint little patio. The room and bathroom were huge and well appointed. Perfect location minutes from the tube, in the heart of it all. Staff were friendly and accommodating. This is my new home in London.
Stayed 3 nights in Nov 2024

6/10 Okay

Ben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Room - Shame about the patio
Garden room - Not sure. The only living plants were the weeds…… Also overlooked. The room itself was lovely however.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Feedback
Mattress needs to be updated urgently as is too old. Luckily was one a weekend but for the price must be better
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Edward

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Katharine

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Gavin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay big room
great stay thank you
Stayed 1 night in Oct 2024

8/10 Good

Janice

Stayed 1 night in Sep 2024

10/10 Excellent

Louise van

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Position was excellent - within walking distance of many eateries and transportation. The staff were friendly and helpful, able to assist with the many questions of new travellers. Despite being on a main road, you could not hear the traffic at all. Bed was comfortable. Room quite small however, and some fixtures need fixing. Otherwise an excellent stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jerry

Traveled with partner
Quiet small hotel. Wonderful helpful staff. Great restaurant food.
Stayed 3 nights in Sep 2024

10/10 Excellent

Vinita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Stayed 3 nights in Sep 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and very friendly. We were helped with directions, transportation, advice in general. Definitely would recommend to others.
Stayed 3 nights in Sep 2024

4/10 Poor

Andrea

Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel to stay at! Very clean and individual AC in the rooms. I would highly recommend staying here. The neighborhood is cute and this hotel is located next to the underground & several bus stops
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Christina

Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room (superior double) with plenty of space. An iron and ironing board wouldve been a great addition. Bathroom was a little small, very difficult to use rhe sink as all the towels and gowns prevented me fully opening the door. Shower was warm, mini bar fridge was a bit small/packed so couldnt put your own things in unless you removed so.e of the stuff already in it. Bad staining on the carpet whoch besides the older windows was the only minor issue. Great location for nearby transport and food/pubs. Area seemed safe for london too
Stayed 1 night in Sep 2024

10/10 Excellent

amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Rockwell! Lovely property, very clean and comfortable, excellent location right near Earl's Court Road restaurants and tube stop, and also a short walk to Kensington High Street. The back garden is a nice place to sit for a little fresh air.
Stayed 2 nights in Aug 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous room....the split level was a lovely surprise!
Stayed 1 night in Aug 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the hotel! My room was so quiet. It was spacious and comfortable. The staff was very kind. I would absolutely stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a good location (very quiet at night which was a plus), only a 5 minute walk to Earl’s Court tube station with plenty of cafes and restaurants around! Not far from the V&A too! We booked the garden room which is located at the back of the hotel and pleasantly surprised by how spacious it was as well as having our own private patio area. Super service from friendly and helpful staff. Would definitely book to stay here again next time we’re in London! :)
Stayed 1 night in Aug 2024

8/10 Good

Caroline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little spot
Room was good, small (as expected) but comfortable. I was surprised by how worn out and frayed the towels were. The staff were lovely. My room was right next to the elevator, so got a bit of noise/vibration from that but it wasn't terrible. Otherwise, the AC unit provides excellent background white noise.
Stayed 2 nights in Aug 2024

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. The staff were lovely and very helpful. It was close to absolutely everything!! Walk to Kensington High street. Food options great. Breakfast every morning was fabulous Thank you!
Stayed 7 nights in Jul 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 1 night in Aug 2024