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The Rubens at the Palace

5.0 star property

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Photo gallery for The Rubens at the Palace

Premium bedding, in-room safe, individually decorated
Property entrance
Junior Suite | Premium bedding, in-room safe, individually decorated
Master Suite | Living area | TV
4 bars/lounges, Champagne bar, cocktail bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Parking available
  • Room service

Explore the area

Map
39 Buckingham Palace Road, London, England, SW1W 0PS
  • Buckingham Palace
    ‪6 min walk‬
  • Big Ben
    ‪18 min walk‬
  • Piccadilly Circus
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Superior Twin

Premium bedding, in-room safe, individually decorated

Superior Twin

  • 150 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Master Suite

Master Suite | Premium bedding, in-room safe, individually decorated

Master Suite

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Themed Double Room

Royal Themed Double Room | Premium bedding, in-room safe, individually decorated

Royal Themed Double Room

  • 139 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, individually decorated

Junior Suite

  • 247 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King

Executive King | Premium bedding, in-room safe, individually decorated

Executive King

  • 236 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double

Classic Double | Premium bedding, in-room safe, individually decorated

Classic Double

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King

Superior King | Premium bedding, in-room safe, individually decorated

Superior King

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cosy Double

Cosy Double | Premium bedding, in-room safe, individually decorated

Cosy Double

  • 118 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Royal Themed King Room

Royal Themed King Room | Property amenity

Royal Themed King Room

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Single

Executive Single | Property amenity

Executive Single

  • 75 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite

Family Suite | Premium bedding, in-room safe, individually decorated

Family Suite

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Mews View King Room

Royal Mews View King Room | Premium bedding, in-room safe, individually decorated

Royal Mews View King Room

  • 182 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, in-room safe, individually decorated

Executive Suite

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Mews View Classic Double

Premium bedding, in-room safe, individually decorated

Royal Mews View Classic Double

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Rubens at the Palace

5-star hotel in London City Centre
This hotel features 2 restaurants, 4 bars/lounges, and a 24-hour business center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and 24-hour room service are onsite.
The Rubens at the Palace offers 161 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. This 5-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Parking is available onsite for a surcharge.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The English Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.
The Curry Room - This restaurant serves dinner only. Reservations are required. Open select days.
The Leopard Bar - This Champagne bar serves light fare only. Open daily.
The New York Bar - This cocktail bar serves light fare only. Open daily.
Bbar & Restaurant - This bar serves brunch, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Languages

Afrikaans, Chinese (Mandarin), Danish, Dutch, English, Estonian, Filipino, French, German, Hindi, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 70 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 45 per person
  • 2 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • bbar & Restaurant
  • The Curry Room
  • The English Grill
  • The Leopard Bar
  • The New York Bar

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • Elevator

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1911
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per stay, plus a deposit of GBP 500 per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 45 per person
  • Valet parking fee: GBP 70 per night
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Property Registration Number CMP62944

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

The Rubens at the Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1005 reviews
Rating 8 - Good. 185 out of 1005 reviews
Rating 6 - Okay. 73 out of 1005 reviews
Rating 4 - Poor. 27 out of 1005 reviews
Rating 2 - Terrible. 9 out of 1005 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here. Excellent and staff are wonderful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Shao Wen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Nick

Stayed 1 night in Nov 2024

10/10 Excellent

Venita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The amenities in the room are excellent, the staff were all very courteous, helpful and attentive, the location is most convenient for places I want to go. The room however is much smaller than I would like, but next time I will choose a bigger room. I will be back and recommend this hotel to my friends.
Stayed 3 nights in Nov 2024

6/10 Okay

Kari

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was great but room was too small. Sleeper sofa would not fully open up as positioned because of wall in front of it.
Stayed 5 nights in Nov 2024

10/10 Excellent

Haley Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible! Only thing to think about is the elevators are very small so if you have a lot of luggage you might have to make 2 trips. Other than that the room was clean and comfortable! Would recommend.
Stayed 4 nights in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubens, Buckingham Palace Road
The reception and all interface was excellent. In several of my previous visits I was distressed to find an arrogance or indifference in the staff. It was delightful to find that this had now all, quite suddenly evaporated,
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Traveled with group
Top notch hotel
Fabulous hotel with super attentive and friendly staff. A classy place to visit and take in the feeling of history
Stayed 1 night in Nov 2024

10/10 Excellent

V

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are incredibly welcoming and the hotel is comforting and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and staff. Made us feel like royalty!
Stayed 3 nights in Oct 2024

10/10 Excellent

Amrjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay! Staff very polite
Stayed 1 night in Nov 2024

8/10 Good

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just very busy.
Stayed 5 nights in Sep 2024

10/10 Excellent

Fallon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay and perfect area for where we that evening
Stayed 1 night in Nov 2024

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous 3 night stay. Reception staff and door staff were very polite and friendly. Cocktails in the New York bar were delicious!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great people and location room was a little small but fine
Stayed 3 nights in Oct 2024

10/10 Excellent

Lee

Liked: Property conditions & facilities, room comfort
Our Stay.
Amazing Hotel, service, ate in the English Grill and food was top notch and the guy at the entrance was brilliant. Thoroughly enjoyed our stay
Stayed 1 night in Oct 2024

10/10 Excellent

Mary Augusta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

JOSEPH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure why or how we had VIP - we didn’t receive any of the perks. I think the classic rooms are over looked on the type of service you’ll receive. Not complaining it was an excellent experience.
Stayed 2 nights in Oct 2024

8/10 Good

Austin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and great staff! Is also located next to a shopping mall with a few food options, and within a 5 minute walk to Victoria Station. Honestly, the only complaint I have would be their price on laundry. I was planning on doing laundry while there (I had a 9 day trip to London and Edinburgh) because it was my last stay before heading back, and I noticed on their website it advertised laundry. It wasn't a lie. They offer laundry services, but the prices are astronomical. They wanted (and I clarified) 6GBP PER PAIR of SOCKS! A shirt was 13GBP. I didn't think that too terrible. But hey! That was my only complaint. Also, there's a 15 GBP / day service charge. I don't recall seeing that advertised anywhere, but I could have missed it.
Stayed 2 nights in Oct 2024

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Katlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of staff was so welcoming and kind. They all went above and beyond to make our experience exceptional.
Stayed 4 nights in Oct 2024

8/10 Good

Carlos Bojalil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Room is small and bath smaller with shower in a small tub got water everywhere. Decor nice and very convenient. Had everything you needed.
Stayed 5 nights in Sep 2024