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The Sumner

4.0 star property

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Photo gallery for The Sumner

Hallway
Lobby lounge
Lobby lounge
Deluxe Room | 1 bedroom, in-room safe, desk, iron/ironing board
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
54 Upper Berkeley Street, Marble Arch, London, England, W1H 7QR
  • Hyde Park
    ‪3 min walk‬
  • Marble Arch
    ‪3 min walk‬
  • Oxford Street
    ‪13 min walk‬
  • London (LHR-Heathrow)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | 1 bedroom, in-room safe, desk, iron/ironing board

Executive Double or Twin Room

8.0 out of 10
Very good
(15 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Double or Twin Room

8.8 out of 10
Excellent
(16 reviews)
  • 127 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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The price is $546 total
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About this property

The Sumner

4-star B&B in London City Centre
This smoke-free bed & breakfast features a bar/lounge, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and limo/town car service are onsite.
The Sumner offers 20 accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The Sumner features a library, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This business-friendly bed & breakfast also offers concierge services, complimentary newspapers in the lobby, and a fireplace in the lobby.

The Sumner is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Limo/town car service

Food and drink

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator (68 inch wide door)

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 5 and younger are not allowed at this property; All guests older than 5 are welcome
Rollaway/extra beds are available for GBP 60.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 per person
  • Rollaway bed fee: GBP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires full payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Children 5 years old and younger are not permitted at this property

Property is also known as

Sumner B&B London
Sumner London
Sumner Hotel London
The Sumner Hotel London, England
Sumner B&B
The Sumner Hotel London
The Sumner London
The Sumner Bed & breakfast
The Sumner Bed & breakfast London

The Sumner Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 329 out of 756 reviews
Rating 8 - Good. 283 out of 756 reviews
Rating 6 - Okay. 90 out of 756 reviews
Rating 4 - Poor. 38 out of 756 reviews
Rating 2 - Terrible. 16 out of 756 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Stayed 5 nights in Mar 2025

8/10 Good

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and rooms were ideal for our stay but there is a lot of noise from the street and the area above the room we were.
Stayed 1 night in Mar 2025

8/10 Good

Gladys

Traveled with partner
Liked: Cleanliness
We enjoyed staying at this hotel, but some room for improvement include providing at least breakfast options And ensuring that repairs are kept up. There was a broken tile in our bathroom, which posed a little bit of risk of cutting your feet. We put towels over this broken tile to Avoid injury
Stayed 3 nights in Mar 2025

8/10 Good

Lovemore

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Elly

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Nice staff and great location with lots of train options. Despite a beautiful and modern lobby the rest of the property is quite run down. My room had carpet and curtain wear/stains and the bathroom had some tile damage. Dated furnishings but a very large and spacious room which was great. Absolutely fine for a pragmatic business trip but definitely not ideal for an indulgent vacation stay.
Stayed 5 nights in Feb 2025

8/10 Good

Howard

Stayed 1 night in Feb 2025

10/10 Excellent

Courtney

Liked: Property conditions & facilities
Local go everything perfect location!
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, room comfort

Warm and welcoming

We have stayed at the Sumner Hotel on numerous occasions, and I can honestly say the welcome we receive is always incredibly warm and genuine. The staff are absolutely lovely and can’t do enough for you. While the rooms are beginning to look a bit tired, they remain clean and comfortable for a good night's sleep. The hotel’s location is exceptional, just a couple of minutes' walk from Marble Arch. Plus, the neighbourhood is a treat to explore, with amazing bars and restaurants right on the doorstep. All in all, it's a fantastic place to stay.
Stayed 2 nights in Feb 2025

6/10 Okay

Dan

Traveled with partner
Disliked: Cleanliness
Cheap and not so cheerful! Needs improvement.
Stayed 1 night in Feb 2025

6/10 Okay

Nikki

Business traveler
Liked: Staff & service, room comfort

Lots of potential in need of renovation

The initial reaction when stepping into the Sumner was traditional London high end hotel/B&B. Service was lovely the receptionist was very welcoming and shared all details that needed to be conveyed. All rooms are serviced by the lift however there is one staircase to negotiate regardless of where your room is - not an issue for me but good for people to be aware. The room was an impressive size, very spacious, lots of storage, fridge, tea & coffee facilities, desk and pretty much everything you would need. Now for the downside: Rooms are very noisy - internal and external noises can be heard pretty clearly. Neither of the bedside tables worked Bathroom needed some TLC - patchwork tiling where fixes had previously been done and a lingering smell (keep the door closed!). TV signal was appalling! I was travelling for business so I enjoy watching something when I'm away as I don't have to rugby tackle anyone for the remote! Kept freezing, very difficult to navigate channels and due to the bed being quite far away it was difficult to actually see what was on TV when it was working as was a smaller screen. Lastly the desk chair was very uncomfortable, it had clearly been used quiet frequently! All in all for a 1 night stay it wasn't terrible but if I had been able to swap hotels I would have but due to my late arrival this was not possible.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service
Clean and great location for the price
Stayed 1 night in Dec 2024

8/10 Good

Sheila

Liked: Cleanliness
-
Stayed 1 night in Dec 2024

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, close to the Underground/Tube.
Stayed 5 nights in Dec 2024

6/10 Okay

Kay

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

wmc

Liked: Cleanliness, staff & service, room comfort

Small hotel

Hotel was well located. Well maintained and staff friendly Room was clean. Breakfast included. It was ok but served in basement so room was very warm
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible room

Not worth the money. Room was very tired and run down, bed uncomfortable. Needs some investment and tidying up.
Stayed 1 night in Nov 2024

4/10 Poor

Bryan

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Double bed just 2 singles poorly put together. Decoration appalling. Scruffy place. Did not bother with breakfast as place decreased my appetite.
Stayed 1 night in Nov 2024

8/10 Good

Amal

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

6/10 Okay

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good for what we need. The staff polite, mostly helpful, Disappointing breakfast but adequate Bed comfortable All we needed for a one night stay
Stayed 1 night in Nov 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient stopover hotel.

Nice place at a good price for central London. Comfortable bed, within a rather dated room - but nothing to adversely affect the stay.
Stayed 1 night in Nov 2024

4/10 Poor

Lori

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was excellent but overall it was less than advertised. It is tired and in need of even a minor makeover. Carpets are old and stained and needs painting to bring it up to standards. Room cleaning staff was great.
Stayed 4 nights in Oct 2024

8/10 Good

Carl, Berlin

Business traveler, Traveled with partner
Great location; very good breakfast; helpful staff; larger than typical/expected room - given the central location.
Stayed 5 nights in Oct 2024

10/10 Excellent

maureen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small cute Regency era converted house on border of Mayfair and Marylebone. Walkable to Marble Arch. Small breakfast room buffet and hot options. Nice lounge no bar but nice pub a few doors away. New Quebec Street round the corner, and Nobu Hotel worth visiting. Don’t expect large chain hotel. Great value
Stayed 4 nights in Sep 2024

10/10 Excellent

maureen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small cute Regency House. Breakfast room, lounge. There isn’t a bar but few yards from pub on the corner and can recommend New Quebec Street round the corner. Twin room, which are get harder to find in London. It’s a converted house so don’t expect large chain accommodation. It’s located edge of Mayfair and Marylebone and walking distance to Marble Arch.
Stayed 4 nights in Sep 2024