The Sumner

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Sumner

Hallway
Deluxe Room | In-room safe, desk, iron/ironing board, free WiFi
Front of property
Reception
Interior detail

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
54 Upper Berkeley Street, Marble Arch, London, England, W1H 7QR
  • Marble Arch
    4 min walk
  • Hyde Park
    5 min walk
  • Baker Street
    7 min walk
  • London (LHR-Heathrow)
    42 min drive

Room options

Deluxe Room

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Double or Twin Room

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Double or Twin Room

  • 127 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About this property

The Sumner

4-star B&B in London City Centre
This smoke-free bed & breakfast features a bar/lounge, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and limo/town car service are onsite.
The Sumner offers 20 accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The Sumner features a library, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This business-friendly bed & breakfast also offers concierge services, complimentary newspapers in the lobby, and a fireplace in the lobby.

The Sumner is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Limo/town car service

Food and drink

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: GBP 10 per person
  • A bar/lounge

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator (68 inch wide door)

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 5 and younger are not allowed at this property; All guests older than 5 are welcome
Rollaway/extra beds are available for GBP 60.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 per person
  • Rollaway bed fee: GBP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires full payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Children 5 years old and younger are not permitted at this property

Property is also known as

Sumner B&B London
Sumner London
Sumner Hotel London
The Sumner Hotel London, England
Sumner B&B
The Sumner Hotel London
The Sumner London
The Sumner Bed & breakfast
The Sumner Bed & breakfast London

The Sumner Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 310 out of 710 reviews" "
Rating 8 - Good. 268 out of 710 reviews" "
Rating 6 - Okay. 81 out of 710 reviews" "
Rating 4 - Poor. 36 out of 710 reviews" "
Rating 2 - Terrible. 15 out of 710 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Katie

Traveled with group, Traveled with partner
Disliked: Cleanliness
The bathroom wasn’t very clean and smelled like mold. Housekeeping wouldn’t come until very late in the day. I checked out a few days ago and they still haven’t charged me and the staff isn’t very helpful trying to figure out why. The location was nice and the room was big.
Stayed 7 nights in Aug 2024

4/10 Poor

Linda

Traveled with family
Some of the rooms were smelly, had leaks. It was very noisy- construction. And I had a piece of jewelry stolen from my suitcase.
Stayed 2 nights in Aug 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Edd

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Catherine

Stayed 1 night in Jul 2024

8/10 Good

Lucy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Owners are spot on but the room needs attention
Stayed 2 nights in Jul 2024

10/10 Excellent

Julie

Stayed 1 night in Jul 2024

10/10 Excellent

Isobel

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Great location
Amazing customer service, couldn’t fault it. The person on reception was so welcoming, personable and helpful as was the person in the breakfast bar. There were areas of our room that could have done with a small amount of paint to freshen it up and there was a strange drain smell occasionally in the bathroom however the room and bathroom were clean and the bed was comfy. They also had a beautiful lounge room which we used after coming back from a gig in Hyde Park. The location is perfect for Hyde Park, Oxford Street and walkable from London Paddington (20 minutes). All in all an enjoyable stay. Would stay again just for the location and customer service.
Stayed 1 night in Jul 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Lorene

Stayed 5 nights in Jun 2024

6/10 Okay

Karen

Stayed 1 night in Jul 2024

8/10 Good

Eva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Beth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood pub and breakfast place around the corner
Stayed 3 nights in Jun 2024

10/10 Excellent

william, Grimsby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and extremely friendly and helpful staff.
Stayed 3 nights in Jun 2024

8/10 Good

Michael-Ann

Stayed 6 nights in May 2024

8/10 Good

Brenda, Bridgeville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sumner didn’t make a great first impression - the reception area is cramped. And there were a couple problems in our room (the only outlet in the bathroom didn’t work, the WiFi was a bit sporadic, and the shower hose leaked). But the bed was soooo comfortable, the water pressure and temperature were great, the breakfast was fantastic (so many choices, hot and cold, and attentive service), and the location was perfect, very close to several things we wanted to do or see in London, and very close to public transportation of all sorts. Overall we give it a 9!
Stayed 5 nights in May 2024

6/10 Okay

DIANNE

Traveled with partner
Liked: Cleanliness, staff & service
Staff were excellent & very obliging. The stairs were a real problem - they had a lift but you then had to carry your luggage up or down stairs to get to your room, which made it very difficult. Very squeaky floors throughout building
Stayed 6 nights in May 2024

6/10 Okay

Mark

Stayed 2 nights in May 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy walk to many amenities. Nice and spacious.
Stayed 3 nights in May 2024

8/10 Good

Isabel

Traveled with partner
Liked: Cleanliness, staff & service
It's a small boutique hotel with only 8 rooms. It is a very old building, typical for the area, and located in a very good and convenient location. Nice neighborhood, safe, walkable and close to attractions and transportation. The elevator was fixed and in working condition. The room was big and comfortable; the bathroom was small. Breakfast was included and good. It's a small boutique hotel with only 8 rooms.
Stayed 3 nights in May 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and close to the pub
Stayed 5 nights in May 2024

10/10 Excellent

daryoush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely excellent location
Lovely stay in an excellent location, Hyde park within 1 minute walking and underground to anywhere
Stayed 10 nights in May 2024

4/10 Poor

Adriana

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property is in a great neighborhood, the staff is friendly and offer a good service, The elevator does not work, and it seems they have no intention on fixing it, so consider carrying your luggage many stairs up and down. I really consider that the property needs an important reformation. The rooms are tiny and need a change in furniture and carpeting.
Stayed 3 nights in Apr 2024

8/10 Good

Laith

Stayed 2 nights in Feb 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable homely setting. Lovely staff.
Stayed 1 night in Apr 2024