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The Tower Hotel, by Thistle

4.0 star property

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Photo gallery for The Tower Hotel, by Thistle

Exterior
2 restaurants, lunch, dinner served; local and international cuisine
Outdoor banquet area
Outdoor banquet area
2 bars/lounges

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Gym

Explore the area

Map
St Katharine's Way, London, England, E1W 1LD
  • Tower of London
    ‪2 min walk‬
  • Tower Bridge
    ‪3 min walk‬
  • The Shard
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪61 min drive‬

Room options

View all photos for Sleeper Double Room

Sleeper Double Room | Premium bedding, in-room safe, desk, laptop workspace

Sleeper Double Room

  • City view
  • 107 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Double Bed

  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Limited View

Standard Twin Limited View | Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Limited View

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, with Bridge View

Standard Twin Room, with Bridge View | Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room, with Bridge View

  • River view
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, with Bridge View

Standard Double Room, with Bridge View | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room, with Bridge View

  • River view
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room

  • City view
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • City view
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • City view
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double, with Bridge View

Executive Double, with Bridge View | Premium bedding, in-room safe, desk, laptop workspace

Executive Double, with Bridge View

  • City view
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, laptop workspace

Family Room

  • City view
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Limited View

Standard Double Limited View | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Limited View

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Tower Hotel, by Thistle

Hotel in London City Centre
2 restaurants, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and a business center are onsite. Housekeeping is available on request.
The Tower Hotel offers 801 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities consist of a business center and 18 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

The Tower Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Vicinity - This restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
VU from the Tower - This brasserie specializes in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Lawn - This bar serves light fare only. Open select days.
Starbucks - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (GBP 29 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 22 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Starbucks
  • The Lawn
  • Vicinity
  • VU from the Tower

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 18 meeting rooms
  • Business center

Outdoors

  • Firepit
  • Terrace

Accessibility

  • No elevator
  • Thin carpet in room

More

  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 22 per person
  • Covered self parking fee: GBP 29 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Guoman hotel Tower
hotel Tower Guoman
Tower Guoman
Tower Guoman hotel
Tower Guoman hotel London
Tower Guoman London
Tower hotel Guoman
Tower Hotel London
Tower Hotel
The Tower Hotel London
The Tower London, England
London The Tower
The Tower Hotel
The Tower Hotel London
The Tower Hotel, by Thistle Hotel
The Tower Hotel, by Thistle London
The Tower Hotel, by Thistle Hotel London

The Tower Hotel, by Thistle Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 3335 out of 7126 reviews
Rating 8 - Good. 2026 out of 7126 reviews
Rating 6 - Okay. 1015 out of 7126 reviews
Rating 4 - Poor. 438 out of 7126 reviews
Rating 2 - Terrible. 312 out of 7126 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lyn

Liked: Cleanliness, staff & service, amenities
Perfect location. Staff excellent. Hotel lovely. Our room had elements that are a little 'tired' Air conditioning/heating noisy and unable to control in room. Once reception contacted, dealt with promptly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Carlos

Stayed 3 nights in Jan 2025

10/10 Excellent

Sarah

Stayed 2 nights in Jan 2025

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall the stay was good. The bathroom could do with a refurbishment. The fire alarm went off and the hotel was evacuated but no explanation was given
Stayed 4 nights in Jan 2025

6/10 Okay

Craig

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Aayush

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good views but small rooms
Stayed 3 nights in Jan 2025

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Abujahna Donna

Liked: Cleanliness
Disliked: Amenities
Best part ...The Concierge staff thank you. Ramos especially. I stayed from 1.19-21.25 & agsin 1.24-25.25, the rooms were quite cold even with the mini portable heater. I slept in my coat. I Stayed in room 1031 and was treated poorly by housekeeper. I requested clean towels on my second day and was rudely told by the hker to get it myself as she walked away. During tea time in the resturant on 2nd floor,1.21.25, the male server was short and dismissive to me, he was also yelling at the other female server during service. He must have been having a bad day.
Stayed 2 nights in Jan 2025

8/10 Good

Laurie T

Stayed 3 nights in Jan 2025

8/10 Good

Jimmy

Stayed 1 night in Jan 2025

10/10 Excellent

Moira

Traveled with group
Stayed 3 nights in Jan 2025

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great price. Walkable but does require many steps and stairs to get to the Metro. Wonderful views!
Stayed 2 nights in Jan 2025

4/10 Poor

Kirsten

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

No heating in freezing conditions

It wasnjanuary its freezing the heating wasnt working they sent tup a plug in heater wich did not heat room well eas very cold all weekend location was good breakfast was terrible
Stayed 2 nights in Jan 2025

8/10 Good

Stephen

Heater didn’t work a lot of cold nights
Stayed 9 nights in Jan 2025

8/10 Good

anya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We specifically wanted this location and were delighted by the convenience of the hotel.
Stayed 2 nights in Jan 2025

2/10 Terrible

Shahtaj

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Anson

Traveled with partner
Disliked: Property conditions & facilities
Location great. Rooms disappointing, very shabby especially bathroom. Refurb overdue.
Stayed 1 night in Jan 2025

10/10 Excellent

Falah, Dallas

Stayed 2 nights in Jan 2025

8/10 Good

Lector

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Staff helpful, hotel undergoing works.

The hotel was a good price, but unfortunately, due to building works being undertaken, the room we were given was very cold, with only an inadequate portable heater. The problem (for us) was rectified by the staff giving us a different (and upgraded) room with working heating, so absolutely no complaints there, but it would be good to warn people booking that the hotel is undergoing some major refitting.
Stayed 1 night in Jan 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Good location
Stayed 1 night in Jan 2025

10/10 Excellent

Yolande

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities

Unfortunately a disappointing venue.

Unfortunately the hotel has a dated feel to it and unless staying for the first time to experience the views of Tower Bridge I wouldn't recommend staying here. I am frequent business traveller to London and have stayed 5 nights over the past 2 weeks in differing rooms and just feel the hotel rooms and particularly the bathroom and heating facilities to be dated. The gym is very limited in terms of size, equipment and head space so again was disappointing on entering. It is also evident the gym isn't cleaned or managed as I was in the gym at 6pm and the housekeeping public check form was signed through to 10pm that evening with no staff entering during my couple of hours in the gym. I wouldn't be looking to stay here again as feel more adequate spaces are available nearby for similar or lower rates with far more generous facilities and better quality rooms overall.
Stayed 3 nights in Jan 2025

8/10 Good

Tracey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025