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The Tower Hotel, London

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Tower Hotel, London

Exterior
2 bars/lounges
Outdoor banquet area
Outdoor banquet area
2 restaurants, lunch, dinner served; local and international cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Gym

Explore the area

Map
St Katharine's Way, London, England, E1W 1LD
  • Tower of London
    2 min walk
  • Vicinity
    1 min walk
  • Tower Hill Station
    7 min walk
  • London (LHR-Heathrow)
    61 min drive

Room options

View all photos for Sleeper Double Room

Sleeper Double Room | Premium bedding, in-room safe, desk, laptop workspace

Sleeper Double Room

  • 107 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Double Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, with Bridge View

Standard Twin Room, with Bridge View | Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room, with Bridge View

  • 172 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, with Bridge View

Standard Double Room, with Bridge View | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room, with Bridge View

  • 172 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double, with Bridge View

Executive Double, with Bridge View | Premium bedding, in-room safe, desk, laptop workspace

Executive Double, with Bridge View

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, laptop workspace

Family Room

  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

The Tower Hotel, London

Hotel in London City Centre
2 restaurants, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center. Housekeeping is available on request.
The Tower Hotel, London offers 801 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities consist of a business center and 18 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

The Tower Hotel, London is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Vicinity - This restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
VU - This brasserie specializes in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Lawn - This bar serves light fare only. Open select days.
24-hour room service is available.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (GBP 29 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; GBP 22 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • The Lawn
  • Vicinity
  • VU

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 18 meeting rooms
  • Business center

Outdoors

  • Firepit
  • Terrace

Accessibility

  • No elevator
  • Thin carpet in room

More

  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 22 per person
  • Covered self parking fee: GBP 29 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

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The Tower Hotel, London Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 2748 out of 5973 reviews" "
Rating 8 - Good. 1679 out of 5973 reviews" "
Rating 6 - Okay. 883 out of 5973 reviews" "
Rating 4 - Poor. 388 out of 5973 reviews" "
Rating 2 - Terrible. 275 out of 5973 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Traveled with group
Liked: Cleanliness, property conditions & facilities
Great staff.
Stayed 1 night in Sep 2024

8/10 Good

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Friendly staff. Nice room.
Stayed 1 night in Sep 2024

6/10 Okay

zetheaida

Traveled with group
Liked: Cleanliness, staff & service
They didn't have central air conditioning. The room was very warm but the halls were cool. The staff was not quick to respond to the issue. The heat made it difficult to sleep. The view was amazing
Stayed 2 nights in Sep 2024

8/10 Good

donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very hot no a/c. There was quite a bit of dirt on baseboards under sink. The breakfast was crowded, set up not very good.
Stayed 2 nights in Sep 2024

8/10 Good

Harry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Room was very clean and modern. Very busy lobby with a Starbucks and grab n go market. Concierge was very helpful. Vicinity Restaurant was always busy and food was very good. The buffet for breakfast was not worth the cost and was too cramped for us. There are many choices for restaurants directly behind at St. Katherine’s docks. Taxi’s were always waiting if you want to go venture out. Lots to do right out the door with Tower of London, Tower Bridge and the Thames.
Stayed 4 nights in Sep 2024

10/10 Excellent

Melanie

Stayed 1 night in Sep 2024

4/10 Poor

Kenneth

Traveled with family
Disliked: Staff & service, property conditions & facilities
AVOID THIS HOTEL The room was filthy dirty - the decor is outdated Carpets are worn out Pillows we’re disgusting Bathroom was covered in mold Cleaners are not good This hotel needs a complete renovation Complaints were not acted on The only thing going for this hotel is the view of Tower Bridge N.B. They offered breakfast at £20 per head per morning - a complete rip off (attempt) - do not pay it, breakfast can be obtained just about anywhere for a fraction of this price.
Stayed 2 nights in Sep 2024

6/10 Okay

Carla

Liked: Staff & service
Stayed 4 nights in Sep 2024

6/10 Okay

Vaishali

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is at excellent location - right next to the Tower Bridge. Lobby and restaurant are good, staff service js excellent. Bed was comfy. However, The rooms are dated and very basic.
Stayed 4 nights in Sep 2024

10/10 Excellent

Tajuddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Mike

Traveled with partner
Liked: Amenities
The Tower hotel has a great location. The rooms were dated. The staff was attentive but were lacking warmth. This was a good hotel for our first quick visit to London.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Tower Hotel’s best feature is the location. It right on the Thames River looking at the Tower Bridge, next to The Tower of London. Close to the tube. The rooms in the hotel could use some updating. Shower blasted cold and hot water randomly during shower. Our room was extremely musty smelling and thermostat did not work. We had great weather and it started to get warm and so our room got very warm and stuffy. The restaurant staff were very nice but seemed to struggle when busy. There is no “to-go” food and the room service takes very long. Need to downstairs to ask for ice or order food. The food is over priced and so-so. The outside bar with the view gets busy but is only open for a couple of hours a day. Closes at 8pm.
Stayed 7 nights in Sep 2024

10/10 Excellent

Ana, Mount Tabor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and very safe!
Stayed 3 nights in Sep 2024

6/10 Okay

Cenk

Traveled with group
the rooms were very dated. also it took us about 5 minutes of walking to get to our room from the entrance of the hotel. elevators also took a long time, especially during morning breakfast hours.
Stayed 4 nights in Sep 2024

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Roberto

Traveled with group
Liked: Cleanliness, amenities
The Tower Hotel is amazing. Such a unique place and location amazing.❤️
Stayed 5 nights in Sep 2024

2/10 Terrible

Richard

Liked: Cleanliness
Disliked: Staff & service
Bad management
Crap 1st night, down graded as room booked was not available on arrival, no apologies had to accept what they had, upgraded room was worse than a standard room which we ended in. Booked for surprise 2days away had to change room’s twice waisted hours sorting without any sorry or conclusive for there mess up, did have a whisper that our room was given to someone who booked in earlier. Bad management and still waiting back for an outcome, spoken to few mangers at hotel who came back with the same script which was less than the 1st room we paid for then ended up sleeping in. Crap as I paid and booked 6 weeks before arrival as a surprise birthday room for 2 days we didn’t have.
Stayed 2 nights in Sep 2024

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

tony

Stayed 1 night in Aug 2024

10/10 Excellent

Lawrence

Stayed 2 nights in Sep 2024

6/10 Okay

David

Stayed 1 night in Sep 2024

8/10 Good

Jo Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was clean the staff was wonderful! The Hotel is at the base of the most beautiful bridge in London. It could use some upgrades but nothing major!! We would stay there again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Alicia

Stayed 3 nights in Aug 2024

10/10 Excellent

Neda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, amazing view from the hotel room, within walking distance to dining, shopping, sight seeing, and convenience store. Comfortable beds and 24/7 snack shop in lobby. Also, there is, in fact, a lift despite what was in the fine print!
Stayed 2 nights in Sep 2024