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The Waldorf Hilton, London

4.0 star property

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Photo gallery for The Waldorf Hilton, London

Exterior
2 bars/lounges
Terrace/patio
32-inch flat-screen TV with cable channels, TV
2 bars/lounges

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
Aldwych, London, England, WC2B 4DD
  • Trafalgar Square
    ‪12 min walk‬
  • The British Museum
    ‪12 min walk‬
  • London Eye
    ‪15 min walk‬
  • London (LCY-London City)
    ‪36 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed (Lounge Access)

32-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed (Lounge Access)

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed (Lounge Access)

Executive Room, 1 King Bed (Lounge Access) | Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed (Lounge Access)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Deluxe Room

Twin Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes

Twin Deluxe Room

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Guest Room

Twin Guest Room | Premium bedding, in-room safe, desk, blackout drapes

Twin Guest Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed (Lounge Access)

Executive Suite, 1 King Bed (Lounge Access) | Living area | 32-inch flat-screen TV with cable channels, TV

Executive Suite, 1 King Bed (Lounge Access)

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room (For 2 Adults and 1 Child)

Family Room (For 2 Adults and 1 Child) | Premium bedding, in-room safe, desk, blackout drapes

Family Room (For 2 Adults and 1 Child)

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Business Lounge Access (Newly Designed)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Bedrooms, Business Lounge Access (Newly Designed)

  • Sleeps 8
  • 2 King Beds

Executive Room, 1 King Bed (Peloton)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Astor, Four-Poster Bed)

Suite, 1 King Bed (Astor, Four-Poster Bed) | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed (Astor, Four-Poster Bed)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for King Suite, Suite, Business Lounge Access

Premium bedding, in-room safe, desk, blackout drapes

King Suite, Suite, Business Lounge Access

  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed (Xmas Shopping)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Fashion Break)

Suite, 1 King Bed (Fashion Break) | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed (Fashion Break)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, blackout drapes

Family Suite, 2 Bedrooms

  • 269 sq ft
  • Sleeps 6
  • 3 King Beds

View all photos for Family Suite, 1 King Bed (Wonderland)

32-inch flat-screen TV with cable channels, TV

Family Suite, 1 King Bed (Wonderland)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed (Afternoon Tea)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed (Afternoon Tea)

  • Sleeps 2
  • 1 Double Bed

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About this property

The Waldorf Hilton, London

Hotel in London City Centre
A restaurant, 2 bars/lounges, and a health club are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
The Waldorf Hilton, London offers 298 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.
The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This hotel offers access to a 24-hour business center and 7 meeting rooms.

Wired and wireless Internet access is complimentary. Event facilities measuring 9688 square feet (900 square meters) include conference space. This luxury hotel also offers a health club, a terrace, and multilingual staff.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Waldorf Hilton, London has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 25 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Health club

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 7 meeting rooms
  • 9,688 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1908
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 25 per person
  • Fee for in-room wireless internet: GBP 15 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: GBP 15 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Waldorf
Waldorf Hilton
Waldorf Hilton Hotel
Waldorf Hilton Hotel London
Waldorf Hilton London
Hilton Hotel Waldorf
Hilton London Waldorf
The Waldorf Hilton Hotel London
The Waldorf Hilton London, England
Waldorf Hotel London
Waldorf Hilton London Hotel
The Waldorf Hilton
The Waldorf Hilton, London Hotel
The Waldorf Hilton, London London
The Waldorf Hilton, London Hotel London

The Waldorf Hilton, London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 552 out of 1007 reviews
Rating 8 - Good. 257 out of 1007 reviews
Rating 6 - Okay. 106 out of 1007 reviews
Rating 4 - Poor. 52 out of 1007 reviews
Rating 2 - Terrible. 40 out of 1007 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas, Spring Lake

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Impressed from Vancouver
I was impressed by the whole hotel. From front staff to bell captains. Rooms very clean. However, the restaurant could have been a little better. Too much dressing on the salad. The hotel was beautifully decorated for the holidays. Loved the all spice cinnamon fragrance of the lobby.
Stayed 1 night in Dec 2024

10/10 Excellent

Farah

Traveled with family
Excellent hotel, great amenities and incredibly helpful staff!
Stayed 5 nights in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
Stayed 7 nights in Dec 2024

2/10 Terrible

MARIAN

Disliked: Room comfort
Not worth the money
I was really excited to stay at this world famous hotel but never expected to have such a terrible stay. The bed was so hard I was in pain. I tried lying on top of the duvet but it was so thin it made no difference. I ended up folding it in half and sleeping on top of it under 2 dressing gowns as there was no spare bedding in the wardrobe. When I complained in the morning I was told that they were surprised as the beds were brand new. Also there was no decaffeinated tea or coffee available in my room and they couldn’t find any. The room service is extremely slow and they charge you again for breakfast if it’s in your room as you have to eat downstairs.
Stayed 1 night in Dec 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Stayed 1 night in Nov 2024

8/10 Good

Kate

Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed
Service was poor overall… wrong order for breakfast on 2 out of 3 days. Staff attitude poor generally except for reception staff and Scottish door man who were good. Room was clean and well presented but attention to detail poor… eg no milk for tea/coffee tray, open and empty biscuit packet on tray on first day, rubbish in bin from previous guest. Requests re room not fulfilled. We paid for an upgrade which allowed entry to executive suite but only managed to get in once over 3 days as it was full. Hotel bar/lobby also impossible to get into as full… overall disappointing…
Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

Stayed 1 night in Nov 2024

10/10 Excellent

Miss M

Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Stayed 1 night in Nov 2024

10/10 Excellent

Bradley

Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Stayed 1 night in Nov 2024

10/10 Excellent

ana Cristina

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Randolph, Lillington

Stayed 5 nights in Oct 2024

10/10 Excellent

bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff so helpful and friendly
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Urmi

Disliked: Staff & service, amenities, property conditions & facilities
Front desk STAFF needs MAJOR Training! They just dont know what they are doing.
Stayed 2 nights in Oct 2024

8/10 Good

Uniza

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 3 nights in Oct 2024

2/10 Terrible

Philip

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Steven hotel was excellent
Stayed 3 nights in Oct 2024