The Waldorf Hilton, London

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Waldorf Hilton, London

Exterior
Bar (on property)
Bar (on property)
Exterior
32-inch flat-screen TV with cable channels, TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Gym
  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Aldwych, London, England, WC2B 4DD
  • Covent Garden Market
    4 min walk
  • Leicester Square
    11 min walk
  • Trafalgar Square
    12 min walk
  • London (LCY-London City)
    36 min drive

Room options

Junior Suite, 1 King Bed (Lounge Access)

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 King Bed (Lounge Access)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Deluxe Room

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Twin Guest Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Suite, 1 King Bed (Lounge Access)

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Family Room (For 2 Adults and 1 Child)

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

Room, 2 Double Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms, Business Lounge Access (Newly Designed)

  • Sleeps 8
  • 2 King Beds

Executive Room, 1 King Bed (Peloton)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Astor, Four-Poster Bed)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

King Suite, Suite, Business Lounge Access

  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed (Xmas Shopping)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Fashion Break)

  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms

  • 269 sq ft
  • Sleeps 6
  • 3 King Beds

Family Suite, 1 King Bed (Wonderland)

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Double Bed (Afternoon Tea)

  • Sleeps 2
  • 1 Double Bed

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About this property

The Waldorf Hilton, London

Hotel in London City Centre
Along with a restaurant, this hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
The Waldorf Hilton, London offers 298 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and 7 meeting rooms.

Wired and wireless Internet access is complimentary. Event facilities measuring 9688 square feet (900 square meters) include conference space. This luxury hotel also offers a health club, a terrace, and multilingual staff.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Waldorf Hilton, London has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Health club

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 7 meeting rooms
  • 9,688 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1908
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 25 per person
  • Fee for in-room wireless internet: GBP 15 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: GBP 15 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Waldorf
Waldorf Hilton
Waldorf Hilton Hotel
Waldorf Hilton Hotel London
Waldorf Hilton London
Hilton Hotel Waldorf
Hilton London Waldorf
The Waldorf Hilton Hotel London
The Waldorf Hilton London, England
Waldorf Hotel London
Waldorf Hilton London Hotel
The Waldorf Hilton
The Waldorf Hilton, London Hotel
The Waldorf Hilton, London London
The Waldorf Hilton, London Hotel London

The Waldorf Hilton, London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1004 reviews" "
Rating 8 - Good. 266 out of 1004 reviews" "
Rating 6 - Okay. 100 out of 1004 reviews" "
Rating 4 - Poor. 52 out of 1004 reviews" "
Rating 2 - Terrible. 39 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for easy access to so many sights
Stayed 3 nights in Aug 2024

8/10 Good

Kitiwan, Stamford

Traveled with family
Liked: Cleanliness, staff & service, amenities
While overall is ok, room is dated. It's more like a Hilton than Waldorf. It's close to the Covent Garden which is great. Though it's a bit of a walk to the Tube. Taxis are always available right in front of the hotel which makes it very convenient to get around. Bus stop is right in the front as well. Doorman was nice and friendly, didn't have much interaction with the rest of staff. Overall is good but not sure it's worth for the price.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Stayed 4 nights in Aug 2024

10/10 Excellent

nicolas

Traveled with family
Liked: Cleanliness, staff & service
Superb location. Outdated rooms
Stayed 2 nights in Sep 2024

10/10 Excellent

Patrícia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and lovely staff
Stayed 5 nights in Sep 2024

6/10 Okay

Jiansheng

Stayed 2 nights in Aug 2024

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kara

Liked: Cleanliness, property conditions & facilities
Dean the doorman gave us great restaurant recommendations close by! He always was friendly and greeted us upon returning to the hotel. Great location for going to the theater!
Stayed 2 nights in Sep 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st stay
Alex and the team on reception were amazing - we will be back
Stayed 2 nights in Sep 2024

10/10 Excellent

Dana

Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Marcos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrea, Alexandria

hotel is close to Covenant Garden. Staff is amazing. Great location and hotel!
Stayed 5 nights in Aug 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, room comfort
Disappointing end.
We used to love the service at the Hilton, the staff were very well trained. However our check out experience this time ruined our trip. Two very young staff who made several mistakes with my bill. It was a good thing I double checked. One of them rolled her eyes at my husband (who then lost it at her). Otherwise the staff at breakfast, concierge and entrance were all great.
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Charles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific location, friendly and helpful staff all around.
Stayed 3 nights in Aug 2024

10/10 Excellent

Luis

Stayed 4 nights in Aug 2024

8/10 Good

Musharraf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and breakfast team service rooms were ok not great
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff was very accommodating.
Stayed 4 nights in Aug 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing!
Stayed 3 nights in Aug 2024

6/10 Okay

rashid

Traveled with family
Disliked: Cleanliness, staff & service
Hotel could not accommodate my booking request. 1. Two rooms close to each other 2. one room with twin beds. We were allocated two double rooms, furthest away from each other. One of the rooms was a disability room. Only one room was available on arrival, second room was late. I asked to change rooms, and the alternatives offered were completely unsuitable. Due to size, no aircon and a window which overlooked a brick wall. Bedsheets were stained! When I complained, I was told hotel was at 90% occupancy and offered complimentary breakfast. As a long standing Hilton Honors member, I was shocked and disappointed with the rooms and overall customer service.
Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly attentive staff
Great location, good breakfast and friendly attentive staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Hansram

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice properties with old world style. Tea cafe was great.
Stayed 7 nights in Jul 2024

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024