This smoke-free hotel features a restaurant, a bar/lounge, and tour/ticket assistance. WiFi in public areas is free. Other amenities include ATM/banking services.
The Wellington Hotel offers 25 accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions come with digital channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers tour/ticket assistance and an ATM.
The Wellington Hotel is a smoke-free property.
The Wellington - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
Chinese (Mandarin), Czech, English, Hungarian, Polish, Slovak, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
A bar/lounge
A restaurant
Restaurants on site
The Wellington
Conveniences
ATM
Luggage storage
Guest services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
No elevator
More
1 building
4 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
Coffee/tea maker
Free bottled water
More
Desk
Heating
Iron/ironing board on request
Laptop-compatible safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Access methods
Host will greet you
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Property is also known as
Wellington Hotel London
Wellington London
The Wellington Hotel Hotel
The Wellington Hotel London, England
The Wellington Hotel London
The Wellington Hotel Hotel London
The Wellington Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Stayed for two nights and we were able to check in early which was a huge plus. As expected the area is noisy due to the proximity to the railway but the hotel has done its best to minimise this with additional double glazing (the room did get hot due to this and as there is no air con I imagine would be stifling in the summer), ear plugs certainly still helped. The bathroom was small but functional with plenty of hot water. The bed was ok for me but my wife found it very uncomfortable, it did feel as though the mattress was at the end of its life, the blackout blinds worked well, however the extremely bright green LED in the ceiling (presumably to light the exit) lit up the entire room and made sleep extremely difficult to the point I had to buy an eye mask for the second night. Breakfast was plentiful, although the ingredients were not the best it did the job. Location is great for the West End and Southbank attractions all just a short walk away.
Andy
Stayed 2 nights in Mar 2025
8/10 Good
Barbara
Traveled with family
Mar 24, 2025
Liked: Cleanliness, room comfort
Comfortable room, updates needed to parts of hotel
The room was clean, comfortable and the shower was excellent.
The service at breakfast was wonderful and the chef was a lovely man who was very concerned I'd lost my voice!
The location of the hotel was perfect for where we needed to be and although it is above a pub the only noise I heard was the usual sound of sirens always heard in a large city.
However there were some negatives - at check-in the guy seemed as if he didn't want to be there or that I was an intrusion into the other work he needed to be doing. He seemed to have a lot of trouble understanding my name - including which was my first name and which my surname. This made me worried my booking wasn't valid and he made up some ridiculous reason for this.
The stairs from the entry/pub to the room are in definite need of refurb. The carpet looks like it's been there for my entire life (I'm 58!) It doesn't give a very welcoming or positive first impression.
The outside of the windows also are in desperate need of cleaning.
Very small room - if I'd been any bigger than size 12 I would not have fitted in the bed or the bathroom...
I realised from the map that I was very close to the railway tracks, but had no idea I'd be THAT close!
The shower was lovely and hot.
This was our third stay at The Wellington Hotel and everything was as good before apart from our check in. We waited ages to be served, then the man told us we had to wait a couple of minutes and went back to serving coffees. We asked another server after a few minutes what we were waiting for and he told us a manager. After a few more minutes I went to the other end of the bar (where the first server was still serving coffee) and asked what the wait was for. He again said a manager and went to get him. The manager explained there was an issue with a system and it had to be a manager login (a very understandable reason). If this had been communicated we would have been happy waiting, as it was, we just felt that the servers were inattentive and rude which out a damper on the beginning of our stay. I think we waited a good 15 minutes before the manager came out. Other than this the stay was great, good clean rooms, perfect location and wonderful breakfast. We will be back :)
Loved the location (across from Waterloo Station) and the charm of being above a thriving pub with good food. The staff was excellent. No elevator was a challenge. Also, the vintage building has character but that would only be enhanced by maintaining the shabby carpet and beat up wooden stairrails. Overall, I wouls stay again.
Great place to stay. Great bar with food. Staff very friendly . Good size room with good beds and facilities. We would definitely recommend and stay again.
Room was comfortable & warm - layout worked well.
Breakfast was restaurant quality, lots of cold selection with table service for a cooked breakfast too. Staff friendly & helpful - location perfect if you are travelling through waterloo station. I will return for sure
Fair accommodation for the location, the property and the price.
The windows could do with a good scrub mind!
David
Stayed 1 night in Jan 2025
8/10 Good
Ian
Jan 16, 2025
Liked: Staff & service
Disliked: Cleanliness
Convenient and comfortable
Really convenient location, a few minutes walk from Waterloo.
We’d stayed before and liked the place so booked again.
Check in was odd, the guy couldn’t have been less interested if he tried.
Room has decent facilities, but the bathroom was dirty, which was a shame. The shelf in the bathroom makes it difficult to brush your teeth.
Breakfast however is excellent.
Had a one night stay, near to Waterloo Station and all amenities.
Room clear cosy and warm had everything we needed.
Staff were very friendly and efficient in all departments.
Breakfast had a varied hot food menu plus buffet of juices, cereal and pasties.
Would definitely stay again in the future.
Susan
Stayed 1 night in Jan 2025
10/10 Excellent
Warren
Business traveler
Jan 8, 2025
Liked: Cleanliness, staff & service, room comfort
Nice single room, good facilities including free drinks (including beer and cider) in the room. Excellent location, with lots of shops, bars and restaurauants around. Only issue was noise from what i assume was overnight engineering works at the station, but the hotel provided earplugs!