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The Wellington Hotel

3.0 star property

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Photo gallery for The Wellington Hotel

Relax in a stylish room with a large bed, nightstand, and wall-mounted lamp, featuring a striking mural above the bed.
Step into The Wellington, a charming pub with a classic facade featuring a signboard, windows, and a balcony with lush greenery.
Enjoy a drink at the bar, where champagne and a selection of spirits are available.
Classic architecture meets elegant entrance at The Wellington.
Cozy corner room with a round table, modern chair, and floor lamp.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
81-83 Waterloo Road, London, England, SE1 8UD
  • London Eye
    ‪7 min walk‬
  • Big Ben
    ‪13 min walk‬
  • Trafalgar Square
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Double Room

Double Room | 1 bedroom, in-room safe, desk, iron/ironing board

Double Room

8.4 out of 10
Very good
(6 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | 1 bedroom, in-room safe, desk, iron/ironing board

Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Double Room

1 bedroom, in-room safe, desk, iron/ironing board

Luxury Double Room

8.8 out of 10
Excellent
(10 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | 1 bedroom, in-room safe, desk, iron/ironing board

Single Room

7.2 out of 10
Good
(9 reviews)
  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

1 bedroom, in-room safe, desk, iron/ironing board

Family Room

9.6 out of 10
Exceptional
(5 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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About this property

The Wellington Hotel

3-star hotel in London City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and tour/ticket assistance. WiFi in public areas is free. Other amenities include ATM/banking services.
The Wellington Hotel offers 25 accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers tour/ticket assistance and an ATM.

The Wellington Hotel is a smoke-free property.

The Wellington - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Czech, English, Hungarian, Polish, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Wellington

Conveniences

  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Wellington Hotel London
Wellington London
The Wellington Hotel Hotel
The Wellington Hotel London, England
The Wellington Hotel London
The Wellington Hotel Hotel London

The Wellington Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 309 out of 1000 reviews
Rating 8 - Good. 408 out of 1000 reviews
Rating 6 - Okay. 178 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

IAN

Liked: Staff & service

OK

Access with baggage is a bit challenging from the street and once inside. Staff were helpful and kind. Location so close to Waterloo station is a big plus. En suite bathroom very nice if a little on the small side. Bed comfy. Train line next to the window provided some noise until quite late.
Stayed 1 night in Apr 2025

6/10 Okay

Sandra

Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda, North Vancouver

6/10 Okay

Andy

Liked: Cleanliness, staff & service, property conditions & facilities

Decent budget hotel

Stayed for two nights and we were able to check in early which was a huge plus. As expected the area is noisy due to the proximity to the railway but the hotel has done its best to minimise this with additional double glazing (the room did get hot due to this and as there is no air con I imagine would be stifling in the summer), ear plugs certainly still helped. The bathroom was small but functional with plenty of hot water. The bed was ok for me but my wife found it very uncomfortable, it did feel as though the mattress was at the end of its life, the blackout blinds worked well, however the extremely bright green LED in the ceiling (presumably to light the exit) lit up the entire room and made sleep extremely difficult to the point I had to buy an eye mask for the second night. Breakfast was plentiful, although the ingredients were not the best it did the job. Location is great for the West End and Southbank attractions all just a short walk away.
Stayed 2 nights in Mar 2025

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, room comfort

Comfortable room, updates needed to parts of hotel

The room was clean, comfortable and the shower was excellent. The service at breakfast was wonderful and the chef was a lovely man who was very concerned I'd lost my voice! The location of the hotel was perfect for where we needed to be and although it is above a pub the only noise I heard was the usual sound of sirens always heard in a large city. However there were some negatives - at check-in the guy seemed as if he didn't want to be there or that I was an intrusion into the other work he needed to be doing. He seemed to have a lot of trouble understanding my name - including which was my first name and which my surname. This made me worried my booking wasn't valid and he made up some ridiculous reason for this. The stairs from the entry/pub to the room are in definite need of refurb. The carpet looks like it's been there for my entire life (I'm 58!) It doesn't give a very welcoming or positive first impression. The outside of the windows also are in desperate need of cleaning.
Stayed 2 nights in Mar 2025

10/10 Excellent

aleysha

Stayed 3 nights in Mar 2025

8/10 Good

Sherilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Rose

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Noisy and small

Very small room - if I'd been any bigger than size 12 I would not have fitted in the bed or the bathroom... I realised from the map that I was very close to the railway tracks, but had no idea I'd be THAT close! The shower was lovely and hot.
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was our third stay at The Wellington Hotel and everything was as good before apart from our check in. We waited ages to be served, then the man told us we had to wait a couple of minutes and went back to serving coffees. We asked another server after a few minutes what we were waiting for and he told us a manager. After a few more minutes I went to the other end of the bar (where the first server was still serving coffee) and asked what the wait was for. He again said a manager and went to get him. The manager explained there was an issue with a system and it had to be a manager login (a very understandable reason). If this had been communicated we would have been happy waiting, as it was, we just felt that the servers were inattentive and rude which out a damper on the beginning of our stay. I think we waited a good 15 minutes before the manager came out. Other than this the stay was great, good clean rooms, perfect location and wonderful breakfast. We will be back :)
Stayed 1 night in Mar 2025

8/10 Good

DEBORAH

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location (across from Waterloo Station) and the charm of being above a thriving pub with good food. The staff was excellent. No elevator was a challenge. Also, the vintage building has character but that would only be enhanced by maintaining the shabby carpet and beat up wooden stairrails. Overall, I wouls stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Norman

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Great bar with food. Staff very friendly . Good size room with good beds and facilities. We would definitely recommend and stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience with next level breakfast!

Room was comfortable & warm - layout worked well. Breakfast was restaurant quality, lots of cold selection with table service for a cooked breakfast too. Staff friendly & helpful - location perfect if you are travelling through waterloo station. I will return for sure
Stayed 1 night in Feb 2025

4/10 Poor

Jayne

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Amazing

It was absolutely amazing will definitely recommend the room was beautiful and accommodating to family
Stayed 1 night in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👌

Fair accommodation for the location, the property and the price. The windows could do with a good scrub mind!
Stayed 1 night in Jan 2025

8/10 Good

Ian

Liked: Staff & service
Disliked: Cleanliness

Convenient and comfortable

Really convenient location, a few minutes walk from Waterloo. We’d stayed before and liked the place so booked again. Check in was odd, the guy couldn’t have been less interested if he tried. Room has decent facilities, but the bathroom was dirty, which was a shame. The shelf in the bathroom makes it difficult to brush your teeth. Breakfast however is excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friday stay in January

Had a one night stay, near to Waterloo Station and all amenities. Room clear cosy and warm had everything we needed. Staff were very friendly and efficient in all departments. Breakfast had a varied hot food menu plus buffet of juices, cereal and pasties. Would definitely stay again in the future.
Stayed 1 night in Jan 2025

10/10 Excellent

Warren

Business traveler
Liked: Cleanliness, staff & service, room comfort
Nice single room, good facilities including free drinks (including beer and cider) in the room. Excellent location, with lots of shops, bars and restaurauants around. Only issue was noise from what i assume was overnight engineering works at the station, but the hotel provided earplugs!
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love this place

Great location. Friendly staff. historical hotel.
Stayed 1 night in Dec 2024

6/10 Okay

Kathleen

Stayed 2 nights in Dec 2024

10/10 Excellent

Akhil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property gave a feeling of home, a very unique style inn situation.
Stayed 2 nights in Dec 2024

8/10 Good

Iain

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Nov 2024