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Thistle London Heathrow Terminal 5

3.5 star property

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Photo gallery for Thistle London Heathrow Terminal 5

Airport shuttle
Reception
Lobby lounge
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Airport shuttle

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Thorpe Park
    ‪11 min drive‬
  • Windsor Castle
    ‪11 min drive‬
  • LEGOLAND® Windsor
    ‪15 min drive‬
  • London (LHR-Heathrow)
    ‪5 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

  • 431 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed

  • 182 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Double Room, 1 King Bed with Sofa bed

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 King Bed

View all photos for Deluxe King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive King Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Sofitel London Heathrow

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (4295)
$275 nightly
The price is $275 total
includes taxes & fees
Sofitel London Heathrow

About this property

Thistle London Heathrow Terminal 5

3.5-star hotel in Heathrow Villages
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and hair dryers. 38-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 3.5-star property consist of a business center, 11 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 5490 square feet (510 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Thistle London Heathrow Terminal 5 is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Aviator Sports Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Lobby Lounge - This lobby lounge serves light fare only. Open daily.
Aviator Sports Bar - This bar specializes in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 18 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviator Sports Bar
  • Aviator Sports Restaurant
  • Lobby Lounge

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (5,490 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.50 per person
  • Uncovered self parking fee: GBP 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 970 out of 2523 reviews
Rating 8 - Good. 917 out of 2523 reviews
Rating 6 - Okay. 367 out of 2523 reviews
Rating 4 - Poor. 134 out of 2523 reviews
Rating 2 - Terrible. 135 out of 2523 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Sandra L., Greeneville

Traveled with partner
Liked: Cleanliness
Booked this and ended up being pushed into Heathrow Pod to get there. Unfortunately, once arriving at the correct station (with some help), we had no idea where we were going, how to get the gate open, etc. Also - no idea that the free one-way Pod trip was not a free return Pod trip. Weird experience after an exhausting plane trip. Not pleasant! Now that I know how it works, it may be acceptable but for a first time - it was AWFUL.
Stayed 1 night in Feb 2025

10/10 Excellent

Nicola

Stayed 1 night in Feb 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy transport to Terminal 5 from this hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Did the job for a stay the night before our flight. Plenty of parking so no need to worry
Stayed 1 night in Feb 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable hotel close to Heathrow
Stayed 1 night in Feb 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for Heathrow Terminal 5

Ideal location for Heathrow Terminal 5. If not travelling with a car it’s easy to get the pods to and from the hotel or bus number 423. The staff were very friendly, check in was quick and easy.
Stayed 1 night in Feb 2025

10/10 Excellent

emma

Liked: Cleanliness, staff & service, room comfort

Great pre flight overnight stay !

Friendly reception staff on arrival , friendly staff in the restaurant, chatty but not invasive at the same time , all cleaning staff said good morning. Room clean and nighttime surprisingly quieter than thought as we're right next to T5 . Food in restaurant nice and a reasonable price . breakfast perfect too before leaving for our flight. Used Pod to travel to terminal, would recommend!
Stayed 1 night in Feb 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service
Property ageing and long corridors - obviously styled on runways!! Drinks exorbitant for a glass of wine!!
Stayed 1 night in Feb 2025

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when travelling via Heathrow Terminal 5, great little hotel for an overnight stay before flight...they have the airportpods attached, that take you from there to the airport. They are a cute life saver if you get stress with buses or coaches.
Stayed 1 night in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One nighter

Comfortable hotel easy access to terminal 5
Stayed 1 night in Feb 2025

6/10 Okay

Ben

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
This hotel is really convenient to LHR T5, 10/10 for location. Unfortunately the staff weren’t the best though. We couldn’t charge our phones in the bedroom as the plugs weren’t working and we asked for help, instead of helping us they told us that we could buy an international plug for £22. The issue wasn’t that our chargers weren’t working as we have some British chargers, the issue was that the power wasn’t working and the staff couldn’t be bothered helping. Non bueno! Otherwise the hotel and breakfast was of excellent quality.
Stayed 2 nights in Feb 2025

6/10 Okay

Dawn

Business traveler
Liked: Staff & service
If you’re commuting via Heathrow this hotel is ideal. The facilities are tired , worn but immaculately clean and the breakfast is second to nine
Stayed 1 night in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the proximity to the airport
Stayed 1 night in Jan 2025

10/10 Excellent

Jemma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Stay

We stayed at Thistle Heathrow T5 for one night before our flight the next day. The hotel was clean and comfortable and the Aviator bar and restaurant has great views of the runway. The Heathrow Pods make it really easy to travel to and from the airport to the hotel and are lots of fun! My only criticism of the hotel is the extortionate prices in the little shop by the entrance.
Stayed 1 night in Feb 2025

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed here overnight due to catching an early flight. The rooms were suitable for this purpose. We caught the bus to the hotel but had to wait 45 minutes which was not good. This is not the hotel’s fault at all, as it was not run by the hotel, so if you can afford it, take the pods which are £8 per person. We didn’t risk the bus in the morning so took the pods which were excellent and quick.
Stayed 1 night in Feb 2025

6/10 Okay

Nick

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

susana

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Arrived at Thistle hotel by using the pods from T5, this is a brilliant way to travel and so simple, check in at the hotel was simple, receptionist very friendly and explained everything, there is no lift in this hotel but we were on first floor just be prepared to carry your luggage up 2 flights of stairs, we were offered help with our bags if we needed. Standard double room, kettle, standard size mugs, adjustable heater, bed could have done with a kingsize duvet rather than a double as not much hangs over sides, two comfy pillows and mattress was firm, Breakfast following morning was very good, choice of hot buffet or cold, very nice. Using the pod system to and from T5 costs £8 each payable to the hotel, this gives you a gate code and access either way. The pods take just 5 minutes to and from t5 so perfect, sign posts telling you were they are. Overall this is a hotel worth staying at for T5 for the location and ease of getting there.
Stayed 1 night in Feb 2025

8/10 Good

Mark, Waterlooville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for an overnight stay for early flight from T5 especially as we parked in the Pod parking. Staff were welcoming and friendly and responded to the minor issues we had in the room promptly.
Stayed 1 night in Feb 2025

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old building with shabby corridors but rooms and communal areas fresh and clean. Good value for money.
Stayed 1 night in Feb 2025

4/10 Poor

Lakhijit

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Julie

Traveled with family
Liked: Cleanliness
Check in was swift, food in the bar was ok but room was a bit dated
Stayed 1 night in Feb 2025