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Thistle London Heathrow Terminal 5

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Thistle London Heathrow Terminal 5

Airport shuttle
Lobby lounge
Reception
Lobby lounge
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Stockley Park
    ‪8 min drive‬
  • Brunel University
    ‪10 min drive‬
  • St. Georges Chapel
    ‪12 min drive‬
  • London (LHR-Heathrow)
    ‪12 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

  • 431 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed

  • 182 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Double Room, 1 King Bed with Sofa bed

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

ibis London Heathrow Airport

Pet friendly
Free WiFi
Restaurant
Breakfast available
3.9 out of 5, Good, (2332)
The price is $58
per night
$69 total
includes taxes & fees
Feb 5 - Feb 6
ibis London Heathrow Airport

About this property

Thistle London Heathrow Terminal 5

3.5-star hotel in Heathrow Villages
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and hair dryers. 38-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 3.5-star property consist of a business center, 11 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 5490 square feet (510 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Thistle London Heathrow Terminal 5 is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Aviator Sports Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Lobby Lounge - This lobby lounge serves light fare only. Open daily.
Aviator Sports Bar - This bar specializes in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 18 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviator Sports Bar
  • Aviator Sports Restaurant
  • Lobby Lounge

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (5,490 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Uncovered self parking fee: GBP 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 820 out of 2220 reviews" "
Rating 8 - Good. 797 out of 2220 reviews" "
Rating 6 - Okay. 336 out of 2220 reviews" "
Rating 4 - Poor. 138 out of 2220 reviews" "
Rating 2 - Terrible. 129 out of 2220 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

David

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for the room, but price of food and items such as a beer or crisps from the shop are insane ! Really expensive for addons
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Peter guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Bala

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Conditions are the lower end of budget
Staff were fantastic but the condition of the room was disappointing. The security latch was installed backwards, so you couldn’t securely lock the door when sleeping and the towel hook in the bathroom was installed upside down, meaning you couldn’t hang your towel on the back of the door. The bath was in a bad condition, so the only option was to shower and the curtain was dirty along the bottom with orange grime. Check in and checkout were swift and both times I was met by a lovely member of staff. Those guys do a fantastic job, but their effort is overshadowed by the poor state of the rooms.
Stayed 1 night in Oct 2024

8/10 Good

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

6/10 Okay

Bill

Stayed 1 night in Sep 2024

10/10 Excellent

kirston

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff... flying and getting there... really comfy beds...

6/10 Okay

Grant

Stayed 1 night in Oct 2024

10/10 Excellent

Kelly, Mukilteo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thistle is PERFECT for a long layover. The Pod transport to and from the airport is unmatched for convenience. Would stay there again despite aging condition of the rooms. They are very clean, just dated.
Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location great . Local bus service adequate . Staff friendly restaurant really great service
Stayed 1 night in Oct 2024

8/10 Good

Yee Kuan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were friendly and the check-in process was smooth.
Stayed 1 night in Oct 2024

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Oct 2024

8/10 Good

deborah

Liked: Cleanliness, staff & service, room comfort
For one night it’s good value
Everything was good, the pod system a massive plus, but hotel is tired and dated
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

graham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great temporary stopover.
Was perfectly placed for Heathrow Terminal 5 and used the pods to get to the terminal in the morning. We ate at the hotel restaurant with great view of terminal 5. Very relaxed dinner, there was no rush to get you out the door quickly, the service was attentive and the food was great. We were both really impressed that the towels were a good size, nice not to find a towel the size of a postage stamp like many other places. My only issue was the mattress, it was quite old and not quite so comfy.It was one of the older rooms so perhaps it’s due for updating. I would stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Stayed 1 night in Sep 2024

8/10 Good

Anne Marie

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Stayed 1 night in Jul 2024

2/10 Terrible

Annie

Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

BRIAN

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms are very basic with no water glasses in room, but clean. I went to the bar for a few alcoholic drinks, it was not well maintained, after ordering the drinks, the lady asked me how I wanted to pay, I said cash, she said she did not except cash. This was not what I expect from a welcoming hotel. I left the bar, went to the Premier Inn across the street, they were very happy to except cash, also it was a much cleaner bar area, I had the drinks I required and a very delicious cheese burger.
Stayed 1 night in Oct 2024

10/10 Excellent

laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time at Thistle and it was again a wonderful experience. From the ride in the pod to a delicious dinner at the Aviator restaurant, everything was lovely. The room was spacious and clean and the staff was eager to please. Next London visit I will definitely use again!
Stayed 1 night in Oct 2024