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Thistle London Heathrow Terminal 5

3.5 star property

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Photo gallery for Thistle London Heathrow Terminal 5

Airport shuttle
Lobby lounge
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby lounge
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Windsor Castle
    ‪11 min drive‬
  • LEGOLAND® Windsor
    ‪13 min drive‬
  • Thorpe Park
    ‪14 min drive‬
  • London (LHR-Heathrow)
    ‪12 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

  • 431 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed

  • 182 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Double Room, 1 King Bed with Sofa bed

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Bar (on property)

ibis London Heathrow Airport

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.0 out of 5, Very Good, (2567)
The price is $68
per night
$82 total
includes taxes & fees
Apr 30 - May 1
ibis London Heathrow Airport

About this property

Thistle London Heathrow Terminal 5

3.5-star hotel in Heathrow Villages
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and hair dryers. 38-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 3.5-star property consist of a business center, 11 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 5490 square feet (510 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Thistle London Heathrow Terminal 5 is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Aviator Sports Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Lobby Lounge - This lobby lounge serves light fare only. Open daily.
Aviator Sports Bar - This bar specializes in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 18 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviator Sports Bar
  • Aviator Sports Restaurant
  • Lobby Lounge

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (5,490 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Uncovered self parking fee: GBP 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 910 out of 2410 reviews
Rating 8 - Good. 875 out of 2410 reviews
Rating 6 - Okay. 360 out of 2410 reviews
Rating 4 - Poor. 131 out of 2410 reviews
Rating 2 - Terrible. 134 out of 2410 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jacqualene

Traveled with partner
Great for a one night stay before an early flight
Stayed 1 night in Jan 2025

8/10 Good

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near the bus stop to go to Heathrow. The bar/restaurant area was still playing Christmas music which, on 29th December we found very irritating!
Stayed 1 night in Dec 2024

4/10 Poor

james

Stayed 1 night in Dec 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No shuttle
Stayed for one night before returning to United States. Room was large and clean and comfortable. Very long hallways and walk from reception to room. Could be hard for low mobility. Did not find the pub very friendly. They have the monorail to terminal 5 only. I ended up taking an Uber to my terminal.
Stayed 1 night in Jan 2025

6/10 Okay

Lee, Hayes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly wonderful property. My only complaint is a little bit of a maze to walk around. I would definitely stay again but a bit of a shock
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Stephen

Liked: Cleanliness
Surprised that there was no lift to upper floors or to restaurant on 2nd floor. Something to note for next visit!
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay close to T5
Great stay, bus to/from T5 just outside the hotel. The room was comfy and clean. Would stay here again
Stayed 1 night in Jan 2025

8/10 Good

Yusuff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time, and an excellent experience.
Stayed 2 nights in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
It suited an overnight stay pre flight
Stayed 1 night in Jan 2025

8/10 Good

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean hotel
Stayed 1 night in Jan 2025

10/10 Excellent

JEREMY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heathrow Pod was brilliant! So much better than trying to walk or get a taxi to go 5 minutes - you would get lynched. The unimpressive thing was pulling back the doona to find a piece of chewing gum ironed into yje undersheet.
Stayed 1 night in Jan 2025

8/10 Good

GARY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Satisfied with the 1 night stay. Staff we're very friendly and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pod transit was efficient and fun. The pathway through the carpark was a bit underwhelming. And the lack or an elevator in the hotel does let you down.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Charmaine, Devonshire

Liked: Cleanliness, staff & service
No elevator, otherwise lovely helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable, but dated rooms
Hotel is comfortable, with a nice bar, however the rooms are a little dated and could do with modernising. Fantastic for pre flight stays, and the pod cars to the airport are a brilliant addition.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Rene

Liked: Staff & service, property conditions & facilities
C
Stayed 1 night in Jan 2025

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Simon

Stayed 1 night in Jan 2025

6/10 Okay

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at hotel very old dirty room heater did not work usb sockets did not work hotel was absolutely freezing guests are paying good money but no heating on in the hotel plus in room heater broke worst hotel ever
Stayed 1 night in Jan 2025