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Thistle London Heathrow Terminal 5

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Thistle London Heathrow Terminal 5

Airport shuttle
Terrace/patio
Lobby lounge
Lobby lounge
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Stockley Park
    8 min drive
  • Thyme
    3 min walk
  • Station A Station
    6 min drive
  • London (LHR-Heathrow)
    12 min drive

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

  • 431 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed

  • 182 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Double Room, 1 King Bed with Sofa bed

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Sofitel London Heathrow

Spa
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (3948)
The price is $184
per night
$221 total
includes taxes & fees
Jan 6 - Jan 7
Sofitel London Heathrow

About this property

Thistle London Heathrow Terminal 5

3.5-star hotel in Heathrow Villages
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and hair dryers. 38-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 3.5-star property consist of a business center, 11 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 5490 square feet (510 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Thistle London Heathrow Terminal 5 is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Aviator Sports Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Lobby Lounge - This lobby lounge serves light fare only. Open daily.
Aviator Sports Bar - This bar specializes in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 18 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviator Sports Bar
  • Aviator Sports Restaurant
  • Lobby Lounge

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (5,490 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Uncovered self parking fee: GBP 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 784 out of 2149 reviews" "
Rating 8 - Good. 774 out of 2149 reviews" "
Rating 6 - Okay. 322 out of 2149 reviews" "
Rating 4 - Poor. 140 out of 2149 reviews" "
Rating 2 - Terrible. 129 out of 2149 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

DIMITRIOS, HOUSTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely polite and helpful, as always! A bit pricier this time, but that is OK for the services provided and the uniquely convenient location, almost next to T5.
Stayed 1 night in Sep 2024

4/10 Poor

LINDA

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rather tired and needs a refurb. Also a bad old hotel smell. Restaurant food ok and staff friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas, Nottingham

Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rude Staff and Hotel is very dated
Staff very rude Tried calling multiple times before our staff every time they hung up Never responded to emails Hotel security told my 1year old daughter to shut up and be quite Hotel very tired and needs work
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

6/10 Okay

Claire

Liked: Cleanliness, room comfort
Perfect as an overnighter
Perfectly utilitarian and suits an overnight stay pre or post flight before next day connecting. Hotel is quite tired but clean and comfortable. No lifts though so depending on room location, with large bags, this can be impractical. Aviator bar/restaurant overlooking the runway is the star of the show watching all the landings and drink selection plus staff are great
Stayed 1 night in Sep 2024

8/10 Good

Jacinth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hash browns!
Room was clean, bed was comfortable. Surprised bins had no liners and towels were changed everyday. I would have been happy to use same towels for my three night stay. Could have done with sanitary bags in bathroom and some biscuits in the room. Kettle wasn’t working and housekeeping dealt with it straightaway! Room service was quick and efficient. Breakfast was nice but would have been nicer with hash browns! Reception staff were polite and helpful at all times.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very clean and comfortable. Staff very pleasant and professional.
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Sophie

Liked: Cleanliness, staff & service
Average place, good for an overnight stay
Tired hotel, small room, quite a walk to room with no lift, but friendly reception staff and it does the job fine for an overnight stay. POD a bit pricey (£32 for 2) but it is convenient to not have to worry about bus times etc. We’d stay again, it’s fine!
Stayed 1 night in Sep 2024

6/10 Okay

Kevin

Traveled with group
My stay at Thistle London Heathrow Terminal 5 was fine overall. The hotel itself is quite basic, but it gets the job done, especially if you're looking for a convenient spot near Terminal 5. One thing to be aware of is the cost of the pods that transport you to and from the terminal – they charge £8 each way per person, which isn’t always clear upfront. It’s something to keep in mind if you're considering the hotel based on budget, as it can add up. The room was decently comfortable, and the double glazing with secondary glass did a great job of blocking out the noise from the nearby planes. I barely noticed the airport activity, which was a nice surprise. All in all, a convenient option for quick access to Terminal 5, but do factor in the pod charges when booking.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Jorida

Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

10/10 Excellent

Sion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Usually stay at the Sofitel T5, decided to try here and transfer with the pods. Quick and friendly check in, good value food in restaurant and easy pod transfer.
Stayed 1 night in Sep 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel for its proximity to Terminal 5. If we had been informed about transport links we would have taken their monorail and saved ourselves a wait of an hour for the hotels shuttle.
Stayed 1 night in Sep 2024

8/10 Good

Wolfgang, Tauranga

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very handy to terminal 5
Stayed 1 night in Sep 2024

6/10 Okay

Susan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Difficult to find in the dark. More info needed re pods
Stayed 1 night in Sep 2024

10/10 Excellent

kirston

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant for airport
Stayed 2 nights in Sep 2024

8/10 Good

Caroline

Traveled with partner
Liked: Cleanliness, staff & service
It was fine for just a few hours' sleep before catching an early morning flight from Terminal 5
Stayed 1 night in Sep 2024

8/10 Good

Styliani

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay near airport if you have to take another flight, the only negative was that there is no lift and you have to carry your luggage up to the stairs to go to your room.
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
This was a perfect place to stay the night before our flight out of Heathrow.
Stayed 1 night in Sep 2024

8/10 Good

Emma

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Sep 2024