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Thistle London Park Lane

4.0 star property

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Photo gallery for Thistle London Park Lane

Apartment | Private kitchen
Apartment | In-room safe, desk, blackout drapes, iron/ironing board
Reception
Standard Twin Room | In-room safe, desk, blackout drapes, iron/ironing board
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
20 Great Cumberland Place, London, England, W1H 7DL
  • Marble Arch
    ‪2 min walk‬
  • Hyde Park
    ‪5 min walk‬
  • Oxford Street
    ‪12 min walk‬
  • London (LHR-Heathrow)
    ‪48 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Single Room

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe King Room

Deluxe King Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe King Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment

Apartment | In-room safe, desk, blackout drapes, iron/ironing board

Apartment

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

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City view

Thistle London Marble Arch

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.0 out of 5, Very Good, (1229)
The price is $222
per night
$266 total
includes taxes & fees
Apr 7 - Apr 8
Thistle London Marble Arch

About this property

Thistle London Park Lane

4-star hotel in London City Centre
This smoke-free hotel features a 24-hour fitness center, dry cleaning, and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Thistle London Park Lane offers 119 air-conditioned accommodations with laptop-compatible safes and hair dryers. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Thistle London Park Lane features a 24-hour fitness center, tour/ticket assistance, and dry cleaning/laundry services. Wireless Internet access is complimentary. A total renovation of this property was completed in October 2023.

Thistle London Park Lane is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1.1 miles (GBP 45 per day); reservations required

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • 4 steps to reach entrance
  • Elevator (68 inch wide door)

More

  • 8 floors
  • Renovated entire property - October 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
This property's breakfast is served at a nearby hotel, located 279 feet away.

Renovations and closures

The property will be renovating from January 6 2025 to May 1 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Nearby parking fee: GBP 45 per day (5906 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Thistle Park Lane
Thistle London Park Lane Hotel
Thistle London Park Lane London
Thistle London Park Lane Hotel London

Thistle London Park Lane Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 103 out of 221 reviews
Rating 8 - Good. 67 out of 221 reviews
Rating 6 - Okay. 31 out of 221 reviews
Rating 4 - Poor. 10 out of 221 reviews
Rating 2 - Terrible. 10 out of 221 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yvonne

Liked: Cleanliness, room comfort
Disliked: Staff & service
Reception area
The reception area, waiting room and lift not great but room was fresh and modern. Breakfast next door at The Cumberland was great. Staff were helpful and friendly.
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We got loved to another hotel as the rooms were leaking.
Stayed 1 night in Dec 2024

8/10 Good

Katie

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

AS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Form and functional. Lovely service at reception to porters. Breakfast amazing and beds comfy. Shower was very high up but room was clean and big.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Good location but very dated hotel
Good location but when we went to check in for 3pm the rooms were not ready and we did not get to our room until 3 45pm. Rooms were very small. Heating not working and extractor fan not working in bathroom making bathroom very slippy due to condensation. Staff were very helpful though when we told them of issues with room. Very friendly. Hotel was in good location, clean but dated.
Stayed 3 nights in Oct 2024

4/10 Poor

Christeena

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try somewhere else!
This was an incredibly poor stay. The stories we can tell are horrendous. We could not wait to leave this hotel and the nonesense they put us through. Horrible rooms, A/C didn't work, bathrooms were plugged, sink was broken and some of the worse customer service experienced. Believe the reviews, it is not a great place to stay except for the location.
Stayed 5 nights in Aug 2024

8/10 Good

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Stanislav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Josh

Stayed 3 nights in Sep 2024

6/10 Okay

Muhammad

Stayed 1 night in Oct 2024

8/10 Good

Maria

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
The hotel had its ups and downs. While the room was spacious and comfortable, with an impeccable bathroom, the overall decor of the hotel from the front desk to the hallways and lobby was not aesthetically pleasing. Unfortunately, our room was located on an underground floor, making it extremely dark, with the windows facing a dark wall, limiting natural light. However, the staff at the front desk were so friendly and accommodating that I didn’t feel the need to complain when the underground room was assigned.
Stayed 2 nights in Sep 2024

6/10 Okay

Oluseun

Business traveler
Stayed 2 nights in Sep 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thistle was clean and modern. The elevators were slow getting to the lower level where we were staying, but everything else was fantastic.
Stayed 1 night in Sep 2024

8/10 Good

Mihyeon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

tom

Traveled with family
Liked: Cleanliness, staff & service
The hotels bed and pillows need upgrades, to hot in the room, hvac not working properly, very noisy
Stayed 1 night in Sep 2024

8/10 Good

Cindy

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Not too happy being on a floor without elevator!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Awad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Andy

Our room was unavailable due to maintenance. We were moved to The Cumberland Hotel next door. No issues - everything was handled smoothly
Stayed 1 night in Sep 2024

6/10 Okay

Barbara

Stayed 9 nights in Aug 2024

2/10 Terrible

Kamlesh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a Dormitory, not a hotel, disgusting
For a hotel in Central London the service from the time at check in, no assistance at all, not even help with luggage. Staff at front desk were more interested with themselves & having their own personal chats. The first night room was to be 40% discounted, please confirm this. The 40% discount was authorized by Amal at reception. The next day we were moved to a better roomier room. The soaps & shampoo bottles were half used & only one bath towel in the family room. The Hotel is run like a third grade dormitory & certainly will not recommend, we left a day earlier. Hotel.com should not list this hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

Samina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 7 nights in Aug 2024

8/10 Good

Suzi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was hot with no way to turn temp down.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Thistle hotel was great, good location and cozy rooms
Stayed 2 nights in Aug 2024