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Thistle London Piccadilly

4.0 star property

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Photo gallery for Thistle London Piccadilly

Lobby
Property entrance
Check-in/check-out kiosk
City view from property
Junior Suite, 1 King Bed with Sofa bed | Living area | 48-inch Smart TV with digital channels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Coventry Street, London, England, W1D 6BZ
  • The British Museum
    ‪15 min walk‬
  • Big Ben
    ‪16 min walk‬
  • London Eye
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room, 1 Double Bed

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior

Thistle Trafalgar - Leicester Square

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  • Restaurant
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very Good, (1013)
The price is $265
per night
$318 total
includes taxes & fees
Apr 27 - Apr 28
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About this property

Thistle London Piccadilly

4-star hotel in London City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a coffee shop/cafe. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning, and a 24-hour front desk.
Thistle London Piccadilly offers 82 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 48-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This Victorian hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area.

Thistle London Piccadilly is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Eat & Drink - This restaurant serves breakfast only.
Late night fare is available from room service (during limited hours).

Languages

English, French, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Eat & Drink

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • 3 steps to reach entrance
  • Elevator (54 inch wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas

More

  • 1 building
  • 7 floors
  • Built in 1887
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels

Food and drink

  • Free bottled water
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed

Property is also known as

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Thistle London Piccadilly Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 496 out of 1008 reviews
Rating 8 - Good. 333 out of 1008 reviews
Rating 6 - Okay. 99 out of 1008 reviews
Rating 4 - Poor. 43 out of 1008 reviews
Rating 2 - Terrible. 37 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Harold, Charleston

Traveled with partner
Disliked: Cleanliness, staff & service
We returned to our room in the evening to find that housekeeping dropped a full bag of trash in our room and also left dirty towels on the floor near the door. Front management was not concerned as the person I spoke to said that housekeeping was gone for the day, so someone would be up to get the area cleaned up later.
Stayed 4 nights in Jan 2025

8/10 Good

judy

Stayed 4 nights in Jan 2025

4/10 Poor

Katie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the money. Staff fell asleep on the reception desk and hassled by housekeeping before check out time four times, they kept coming into our room without knocking. Room was dirty and we paid for a deluxe kingsize room that had nothing deluxe about it
Stayed 1 night in Dec 2024

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful
Stayed 3 nights in Dec 2024

2/10 Terrible

ivan kristoffer

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Lovely room great bed, comfortable and spacious room has desk and lounge chair. Nespresso espresso machine was well used. Rained shower was delicious. Lively view of Swiss Court and holiday revelers, no noise. Best blackout curtains ever! Helpful and friendly staff worked with me to quickly salvage lodging at last minute. Every staff member I interacted with was pleasant and engaging.
Stayed 4 nights in Dec 2024

2/10 Terrible

Zoe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service and a take it or leave it attitude.
Appalling as Katarina advised our room that we had booked several months earlier was gone! No apology. Either down grade or move hotels which we had no option but to do. Have had excellent service on all previous occasions. Sadly cannot review this time as we were moved to the other thistle property. Still awaiting resolve!!
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great friendly staff. Able to check in early. Nice room for 2. Comfortable and convenient to Picaddily square and Theatre district. Highly recommend Thistle.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mona

Traveled with family
Liked: Cleanliness, property conditions & facilities
The location was amazing. It is a short distance to the most amazing tourist attraction London has to offer. It made our trip much more about enjoying the moments rather than spending it on the commutes. Also, the hotel room itself was very spacious and very quite despite of everything thar was going on outside. The staff were also super nice and hospitable. We really really enjoyed our stay at Thistle piccadilly London.
Stayed 4 nights in Dec 2024

10/10 Excellent

Christina

Traveled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Anoop Inder

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Medina was excellent with the Breakfast service
Stayed 3 nights in Dec 2024

2/10 Terrible

Hessam

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
It is not a four-star hotel. It doesn't smell very good. The rooms are tiny, and every day, they have the same breakfast.
Stayed 5 nights in Dec 2024

8/10 Good

Brian Overington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location
Great location. Great room and clean. Checkin was slow as there was an issue with the system updating when a room was cleaned. Receptionist was very good and did her best to resolve. Maid also came into the room once we had go in with no knock. Also felt rushed out the room at 9am as again the maid knocked the door asking if we were checking out. Spoke to reception upon checkout and they were very apologetic.
Stayed 1 night in Dec 2024

8/10 Good

Maria, ORLANDO

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Sophia Jui-Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is simply excellent. It is between Piccadilly Circus tube station and Leicester Square tube station. Shopping and dining options are all within walking distance. The hotel room is comfortable and staff are courteous. The bathroom is clean and spacious. I would definitely stay here again.
Stayed 6 nights in Nov 2024

10/10 Excellent

Sally

Traveled with partner
Staff very helpful and friendly Great location for the theatre we were going to & for Fortnum & Masons
Stayed 1 night in Nov 2024

2/10 Terrible

Xavier

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024

2/10 Terrible

Julian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THISTLE DELIVERING TERRIBLE CUSTOMER SERVICE.
The hotel waited for me to arrive before informing that the room wasnt available then sent me by taxi an hour across London to a sister hotel, no upgrade, no compensation, no acknowledgement...very poor customer service
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love staying at the Thistle. The staff is incredibly nice and you can't beat the location. Best place to stay in all of town!
Stayed 1 night in Nov 2024

6/10 Okay

Namita, san Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities
Bathroom had a terrible sewage smell throughout our stay. We discussed this with the front staff and a technician reportedly attempted to fix the issue but the smell persisted. Otherwise, we were pleased with our stay.
Stayed 3 nights in Nov 2024

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Julian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonus of early check in! Thank you!
Stayed 1 night in Nov 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel only minutes from theatres
I was impressed by the standard of the bed linen, towels and can do attitude of the staff- right from the chef to the house keeper. The breakfast was so fresh and appealing- good selection of hot and cold food and little touches like fresh parsley on the scrambled eggs was much appreciated
Stayed 1 night in Nov 2024