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TownePlace Suites by Marriott London

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TownePlace Suites by Marriott London

Exterior
Studio, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout drapes
Lounge
Restaurant
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Pet friendly
  • Laundry
  • Kitchen
  • Air conditioning

Explore the area

Map
800 Exeter Rd, London, ON, N6E1L5
  • White Oaks Mall
    12 min walk
  • Victoria Hospital
    6 min drive
  • London Convention Center
    8 min drive
  • London, ON (YXU-London Intl.)
    17 min drive

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 40-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom

  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds

  • 372 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 440 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Living area

Homewood Suites London Ontario

Pool
Breakfast included
Pet friendly
Parking included
4.3 out of 5, Excellent, (1050)
The price is $146
per night
$171 total
includes taxes & fees
Dec 11 - Dec 12
Homewood Suites London Ontario

About this property

TownePlace Suites by Marriott London

Hotel in Westminster
A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. Change of towels is available on request.
TownePlace Suites by Marriott London offers 126 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

A computer station is located on site and wireless Internet access is complimentary. Business amenities consist of a business center, meeting rooms, and limo/town car service. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1087 square feet (101 square meters) include conference space. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. This business-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

TownePlace Suites by Marriott London is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,087 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 65 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 500.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CAD 40 per vehicle (maximum occupancy 4)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Travelodge Hotel
Travelodge Hotel London South
Travelodge London South
TownePlace Suites by Marriott London Hotel
TownePlace Suites by Marriott London London
TownePlace Suites by Marriott London Hotel London
TownePlace Suites Marriott London Hotel
TownePlace Suites Marriott London
TownePlace Suites By Marriott London Ontario

TownePlace Suites by Marriott London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1020 reviews" "
Rating 8 - Good. 315 out of 1020 reviews" "
Rating 6 - Okay. 60 out of 1020 reviews" "
Rating 4 - Poor. 34 out of 1020 reviews" "
Rating 2 - Terrible. 19 out of 1020 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Traveled with family
Very clean and comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, amenities
They all had kichenetts they supplied everything for barbecue they supply extra kitchen appliances if needed tge have free breakfast which varies every morning and the most important staff extremely friendly and helpful
Stayed 3 nights in Aug 2024

6/10 Okay

Dino

Business traveler
Liked: Cleanliness, staff & service
Very poor wifi and cell service from room.
Stayed 1 night in Jul 2024

2/10 Terrible

Cynthia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Waited 20+ minutes to check in… staff MIA
Our complaint about our stay is related to management. When we arrived exhausted at 10:30 pm we were greeted by a sign that said “will be right back assisting another customer”. We waited for 20 minutes. Tried calling, knocking on office door. 3 other customers came and went. We had already paid for the room so we were stuck waiting hoping someone would attend the front desk. Finally a very lovely and apologetic worker arrived who must have been cleaning rooms as she had on rubber gloves. She explained it was only herself and 1 housekeeper on duty. We paid $250 for the nights stay which was already high so the level of service should be staffed to match the rate we were charged. Sitting in an unmanned front hotel lobby for that long was not acceptable. We were not offered anything but a very pleasant apology to compensate for the inconvenience. We were a family with a child as noted on the reservation so waiting this late at night was very frustrating.
Stayed 1 night in Aug 2024

8/10 Good

Sayuri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the hotel was near the hotel. The free parking and the free breakfast was a definite bonus. I like the unit had an oven, and a full kitchen. Our fridge made a ton of noise, not sure it needs to be replaced, sometimes the freezer didn't keep the ice cold. We stayed in a split room, where the living room and the bedroom had a door. I chosen this to let me son have some quite, alone time while I cooked the meals. The AC unit was in the bedroom, so the living room seems to get muggy and hot. We propped the bedroom door open to circulate the cool air throughout the unit. One con, which is not the hotel's fault, per se, the entrance to hotel is very obscure and you have to drive past the XXX club. We did see some police cars and the odd person, like a druggy, who was looking for something or someone in the parking lot.
Stayed 4 nights in Jul 2024

4/10 Poor

Vanessa

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Took a very long time to check in And a very limited choice for breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Brooklin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Kind staff, good breakfast reason for average rate in property condition was the hotel hall ways were under construction but room was great !
Stayed 1 night in Jun 2024

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Marilyn

Liked: Cleanliness
Very nice room with kitchen. Staff above average. But: 2 of the 3 shower items (shampoo, body lotion, condit.) were lying on the floor of the shower when I came in, evidently unglued from their mounting. At 9 am breakfast they were out of eggs and bacon. I waited a few minutes, stick was still not refilled, so I made do with other items
Stayed 1 night in Jul 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
There for baseball tournament. Was good hotel
Stayed 1 night in May 2024

10/10 Excellent

Tim

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Picture was not from that hotel
I booked the room based on the picture you have up right beside this survey and they said they don't have a room like that at that hotel and when I thought I was getting a room with a sofa, they gave me a double queen room that was not big enough for my family-I thought I was getting a suite as suite is in the hotel name.
Stayed 2 nights in May 2024

10/10 Excellent

Manjit

Stayed 3 nights in May 2024

8/10 Good

Paul

Stayed 1 night in May 2024

10/10 Excellent

Robert

Stayed 2 nights in May 2024

8/10 Good

mike

Disliked: Cleanliness, property conditions & facilities
Old smelly halls and rooms. Renoed room still smelled old.
Stayed 1 night in Apr 2024

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin, New Tecumseth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and hotel easily to get to and from a client show/event.
Stayed 2 nights in Apr 2024

10/10 Excellent

Iris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size and amenities.
Stayed 1 night in Apr 2024

8/10 Good

Shawn, North York

Liked: Cleanliness, staff & service, property conditions & facilities
Downtown location, lots of nightlife around the hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Yolande

Traveled with family
Near shopping found only item missing in room was a comfortable reading chair
Stayed 1 night in Mar 2024

8/10 Good

Preet

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 7 nights in Feb 2024

2/10 Terrible

sara

I booked a king room so I could have a sofa to sit on. On arrival there was only a double queen room with not a single comfortable chair. I have a serous back condition and this made the stay very uncomfortable
Stayed 1 night in Feb 2024

10/10 Excellent

Tam

Stayed 1 night in Jan 2024

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and welcoming. Hotel was clean and well kept. Room was nice.
Stayed 1 night in Dec 2023