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TownePlace Suites by Marriott London

3.0 star property

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Photo gallery for TownePlace Suites by Marriott London

Lounge
Studio, 2 Queen Beds | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Studio, 1 King Bed with Sofa bed | Premium bedding, desk, laptop workspace, blackout drapes
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet friendly
  • Parking available
  • Laundry
  • Gym

Explore the area

Map
800 Exeter Rd, London, ON, N6E1L5
  • White Oaks Mall
    ‪12 min walk‬
  • Victoria Hospital
    ‪6 min drive‬
  • Budweiser Gardens
    ‪10 min drive‬
  • London, ON (YXU-London Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds

  • 372 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 440 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

TownePlace Suites by Marriott London

Hotel in Westminster
A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. Change of towels is available on request.
TownePlace Suites by Marriott London offers 126 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

A computer station is located on site and wireless Internet access is complimentary. Business amenities consist of a business center, meeting rooms, and limo/town car service. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1087 square feet (101 square meters) include conference space. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. This business-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

TownePlace Suites by Marriott London is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,087 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 65 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 500.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CAD 40 per vehicle (maximum occupancy 4)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Travelodge Hotel
Travelodge Hotel London South
Travelodge London South
TownePlace Suites by Marriott London Hotel
TownePlace Suites by Marriott London London
TownePlace Suites by Marriott London Hotel London
TownePlace Suites Marriott London Hotel
TownePlace Suites Marriott London
TownePlace Suites By Marriott London Ontario

TownePlace Suites by Marriott London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1003 reviews
Rating 8 - Good. 302 out of 1003 reviews
Rating 6 - Okay. 58 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Muhammed Delwar

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Feb 2025

10/10 Excellent

Krisztina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is updated and very clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Becky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very clean and comfortable king size suite.
Stayed 1 night in Feb 2025

4/10 Poor

sara

Liked: Staff & service
Disliked: Cleanliness
The desk staff were lovely and friendly but it all went downhill from there. I was given a roo at the furthest point from the entrance. Sadly the nearest outside door that I could have brought my luggage in was waiting for a repair so it was a long slog for this old lady. The bathroom was dirty…toothpaste and hairs in the sink. As I felt someone should see this I called the front desk. A lovely lady came to clean it and she was shocked she did say the revolting brown stains deep in the toilet bowl were something that could not be fixed when I pointed them out to her. I also showed her that the 2 chairs in the room had food debris in the cracks. She took photos. I have no problem with how she handled the matter. After I went to bed I was unable to sleep as there were 8-12 high school seniors or college girls on a night out. They ran screaming from one room to another slamming doors every few minutes. Breakfast was fine and Rose was a real treasure! Google maps has incorrect directions to this hotel snaking through Wendy’s parking lot among others till you hit a dead end…that should be an easy fix. All in all I was really disappointed in Marriot as I have previously liked Towne home suites
Stayed 1 night in Feb 2025

2/10 Terrible

Sterling

Stayed 1 night in Jan 2025

10/10 Excellent

Michele, Toronto

Stayed 3 nights in Jan 2025

10/10 Excellent

Linsay

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was pleasant all around!
Stayed 1 night in Jan 2025

10/10 Excellent

Smitha

Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Traveled with partner
Good value. Mega road construction around hotel at the moment
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff very helpful and accommodating. This location offers breakfast and it was very tasty and a variety offered to please everyone. The breakfast staff was very attentive and always available to help. Rooms were very comfortable as well as the beds. Would stay at his location again when visiting London.
Stayed 1 night in Dec 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grateful for hotel with electric car charging

I was driving through Canada with my electric car and was having trouble getting the high speed chargers to work because the Canadian apps for the chargers are different than the US. Fortunately I was able to search on Hotels.com for a hotel with an electric charger. I went to the hotel confirmed that there was a charger available and then made a reservation on the app. Very grateful that TownPlace Suites had two electric car chargers available for guests and that I was able to search on Hotels.com to find a hotel that out.
Stayed 1 night in Nov 2024

6/10 Okay

bob

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was excellent
Stayed 1 night in Nov 2024

10/10 Excellent

fabienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Connor

Stayed 1 night in Nov 2024

8/10 Good

Justin

Liked: Staff & service, property conditions & facilities
Hotel and staff were great, Rooms were great, gym was one of the best for a hotel. Surrounding area was questionable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Munir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean place and with comfortable beds, I like the hotel and would recommend it
Stayed 1 night in Nov 2024

10/10 Excellent

Candice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff kind and friendly, place is very clean
Stayed 1 night in Nov 2024

10/10 Excellent

SIMONE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tina

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well-appointed rooms.
Stayed 1 night in Oct 2024

8/10 Good

Naveeda

Liked: Staff & service, property conditions & facilities
Convenient location. Nice rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Stayed 1 night in Sep 2024