You'll have the entire apartment to yourself and will only share it with other guests in your party.
London City Stay
3.5-star apartment in London City Centre
Along with laundry facilities, this apartment building has express check-in and free WiFi in public areas. Each apartment provides a washer/dryer and a dining area, plus free WiFi and a flat-screen TV. Guests can appreciate conveniences like a refrigerator and a microwave, and other amenities include a stovetop and a dishwasher. Weekly housekeeping is available.
London City Stay offers 9 accommodations with washers/dryers and hair dryers. Accommodations offer separate dining areas. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided weekly.
London City Stay features laundry facilities and express check-in. Wireless Internet access is complimentary.
London City Stay has designated areas for smoking.
Languages
English, Russian
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Cleaning supplies
Cookware, dishware, and utensils
Dishwasher
Freezer
Full-sized refrigerator/freezer
Microwave
Oven
Paper towels
Stovetop
Toaster
Bedrooms
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private or shared bathroom
Towels provided
Living spaces
Separate dining area
Entertainment
Flat-screen TV
Laundry
Laundry facilities
Washer/dryer
Pets
No pets allowed
Suitability/Accessibility
No elevator
Designated smoking areas
Services and conveniences
Housekeeping (weekly)
Iron/ironing board
Location highlights
In the city center
Near a metro station
Near a train station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
9 units
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Access methods
Access code, private entrance, smart lock
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: GBP 300 per accommodation, per stay
We have included all charges provided to us by the property.
This property's general deposit varies between EUR 150 and EUR 300, depending on room type and length of stay.
Optional extras
Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Property is also known as
Apartments In London
Apartments London
London Apartments
Victoria Apartments Apartment
Victoria Apartments
Victoria Apartments London England
Victoria Apartments
Apartments of London
London City Stay London
London City Stay Apartment
London City Stay Apartment London
London City Stay Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 45 out of 344 reviews" "
10 - Excellent
45
Rating 8 - Good. 85 out of 344 reviews" "
8 - Good
85
Rating 6 - Okay. 107 out of 344 reviews" "
6 - Okay
107
Rating 4 - Poor. 49 out of 344 reviews" "
4 - Poor
49
Rating 2 - Terrible. 58 out of 344 reviews" "
2 - Terrible
58
6.4/10
Cleanliness
6.2/10
Staff & service
6.0/10
Amenities
6.0/10
Property conditions & facilities
Reviews
2/10 Terrible
Mia
Jun 1, 2021
Disliked: Cleanliness, room comfort
Unable to access property. Shocking.
Unable to get into property or contact agent. Forced to pay for new hotel room.
Do not book this!!! We were rebooked by expedia for the 4th time and when arriving at the location, they cancelled the booking at 8pm. This is after we had been in the cold for hours and had to settle with a Travelodge as we had been deserted by both Expedia and the apartment.
Rohit
Stayed 2 nights in Dec 2020
4/10 Poor
Ramon
Aug 31, 2020
Disliked: Cleanliness, room comfort
Small bedroom with no bathroom
Crap house with loads of rooms sharing the same kitchen and toilet
The apartment (top floor) is slightly shabby. Marks on the walls, no plug in the kitenette sink, taps in the bathroom are loose. The bed has a thin matress. It feels like a 1990's student flat.
However, it is clean and everything works. Warm and cosy.
The main attraction is location and price. If you don't much care about four star or even three star rooms, you have good self catering accommodation just a stones throw from Victoria station.
David
Stayed 3 nights in Feb 2020
6/10 Okay
Verified traveler
Jan 7, 2020
Liked: Staff & service, room comfort
Was ok for the cost but wouldn't stay again.
Very basic which is all we needed. But after a very busy day, we struggled to enter our apartments. The front door was ok after the 3rd attempt but the door to the room caused us significant issues as we were given the wrong code. After a 10 minute phone call we were able to get in.
The property was extremely dirty. The fire alarm was beeping all day and night and required a new battery. There was mold in the bathroom. The refrigerator smelled like someone died in it (words from my 12 year old!). The street traffic was loud and motorcycles all night long past 3am. The beds had springs popping in our backs. The windows needed updating to fix this. We would never ever stay here again.
Verified traveler
Stayed 2 nights in Dec 2019
6/10 Okay
Mattias
Nov 24, 2019
Mattias
Stayed 1 night in Nov 2019
2/10 Terrible
Verified traveler
Nov 22, 2019
Verified traveler
Stayed 2 nights in Nov 2019
6/10 Okay
Verified traveler
Traveled with partner
Nov 19, 2019
Great location, older building but in good repair. Carpet needed work, the hardwood floor was clean and shiny.
I would definitely stay here again. Price was good and it was clean. The only down side was the creepy out dated hallway.
Verified traveler
Stayed 2 nights in Aug 2018
6/10 Okay
Jane
Business traveler
Nov 7, 2019
Liked: Staff & service
Just about OK
For 2 vey busy women the apartment was in a great location Warwick Way not Wilton Road which was fine. The bedroom smelt of illegal substances. There was a second room that was locked which made us felt nervous on calling we found that it was not occupied. We had no hot water the second day so no showers! Spacious for 2 great location and price for central London just needs a facelift.
Cold water for second day stay. First day stay water was at least warm. Street noise was terrible. Bed was ok, but not comfortable. Had to supply a separate email address to get entrance instructions.
Ronald
Stayed 2 nights in Oct 2019
8/10 Good
Verified traveler
Traveled with family and small children
Oct 14, 2019
Liked: Staff & service
Goo location near the Victoria Station and Apollo Theatre. Great for family visit. Not particularly clean though, dirty bathroom.
Verified traveler
Stayed 2 nights in Oct 2019
10/10 Excellent
John S.
Oct 9, 2019
Liked: Cleanliness
Great little place very close to Victoria Train Station
This little room was priced perfect. We didn't care that it wasn't large or that it had stairs going to it..
I just wish we could have got it again for a return flight because it's just so close 5-minute walk from the train station. The room was clean and so is the bathroom and we didn't have to share a bathroom for that price very happy
John S.
Stayed 1 night in Sep 2019
6/10 Okay
Patrick
Oct 5, 2019
Liked: Cleanliness, staff & service
Patrick
Stayed 1 night in Sep 2019
6/10 Okay
Charles
Oct 1, 2019
Liked: Cleanliness, staff & service
Misleading Listing
This apartment quality was acceptable given the price and their service was excellent. However, the description on Hotels.com did not match the actual apartment I stayed in at all (not sure if that is Expedia´s fault or Victoria Apartments), and the location was at least 1 mile away from the location listed on Hotels.com. You all need to merchandise the truth much better.
Person in office very rude, told me to look at email to figure out how to get in then handed me a wad of keys and told me the door was next to. coffee shop-after finally getting thru first door had to go thru a dark dirty hallway up many stairs. The room is much smaller and worn than appears in pictures. Bed comfort ok but noisy outside. Overall quite disappointed.as pictures misleading, staff very rude.
The location is good.
There was no electricity when we checked in and took about an hour for it to be sorted.
The sofa bed’s cushion was damaged.
The electric fan was very wobbly, so we’re the dining table and the chairs.
The bath tub is damaged.
This property was completely disappointing. The staff were rude regarding door codes that they didn’t check for accuracy. The apartments were old, falling apart and extremely dirty. What I wanted was a simple English room in London, but what I got was the third world equivalent with no AC. Don’t stay here for any price. Spend the money and stay at the Best Western a short walk away from here. We switch hotels after one night off a three night stay.