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W14 Hotel Kensington London

3.0 star property

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Photo gallery for W14 Hotel Kensington London

Standard Triple Room | Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe
Front of property
Lobby
Front of property
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
Gunterstone Road, 16-22, London, ENG, W14 9BX
  • Olympia Conference and Exhibition Centre
    ‪9 min walk‬
  • Kensington High Street
    ‪9 min walk‬
  • Cromwell Road
    ‪10 min walk‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Petite Single Room

Petite Single Room | Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Petite Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

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About this property

W14 Hotel Kensington London

3-star London hotel, connected to a shopping center in Hammersmith and Fulham
This hotel features a bar/lounge, a snack bar/deli, and a conference center. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
W14 Hotel Kensington London offers 39 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and down comforters. 32-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

W14 Hotel Kensington London has designated areas for smoking.

A complimentary manager's reception is offered each day.
Room service is available.

Languages

English, French, Hindi, Polish, Romanian, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 70 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Stereo
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 4 buildings
  • 5 floors
  • Built in 1860
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 10 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 70.00 per day
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel W14
W14 Hotel
W14 Hotel London
W14 London
W14
W14 Hotel
W14 Kensington London London
W14 Hotel Kensington London Hotel
W14 Hotel Kensington London London
W14 Hotel Kensington London Hotel London

W14 Hotel Kensington London Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 346 out of 1001 reviews
Rating 8 - Good. 454 out of 1001 reviews
Rating 6 - Okay. 152 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

DUYGU

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average London hotel room but clean
Was not too bad for the price. Overage London hotel room but was clean.
Stayed 1 night in Jul 2024

8/10 Good

Alasdair

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Pooja

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were visiting an exhibition at Olympia and W14 was an ideal location. Room was small for 2 people, but for one night it was fine. No complaints. Be ware there is no lift. We were on the top floor.
Stayed 1 night in Aug 2024

8/10 Good

Daryna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
a good enough small room to spend the night. early check in which is very good, wi-fi is not very good as in many hotels
Stayed 1 night in Sep 2024

6/10 Okay

Marek

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and reasonably modern. Bed was slightly firm and so are the pillows. The toilet handle was broken which caused the toilet to not flush. Service came immediately and repaired. Good hotel, small room for twin beds but overall a good stay. NO ELEVATOR so you will have to walk with luggage up to 3 floors. Again NO ELEVATOR so you will carry your luggage up the stairs!
Stayed 3 nights in Sep 2024

8/10 Good

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities
They’ve done a nice job overall, and the staff are friendly and effective, but a few little details let it down slightly - my towel has holes worn in it, the handheld shower holder is broken, the toilet has a constant drip, the WiFi is pretty shocking, and there’s no lift making the third floor a bit of a struggle with luggage (the climb did mean I had mobile signal to make up for the lack of WiFi 🙂) But did it provide a comfortable place for me to spend a night at a very reasonable price for the location? Yes. Would I use it again? Yes.
Stayed 1 night in Sep 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the 2nd time this year when I stay at this hotel and I'll come back next year
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

swaroop chandra

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Tiny double bed room, Room was at third floor, no lift. Room’s A/C was not working, when window was opened, window was dusty and dirty. shower head just drizzled and the hand shower head can’t be used as overhead shower. No tea spoons for tea and coffee/ just wooden stirrer. No chair in the room as advertised
Stayed 1 night in Sep 2024

6/10 Okay

Mohammed Nizran

Traveled with partner
Liked: Staff & service, amenities
Overall experience is good but so much of flies in the room which was so inconvenient.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, amenities
Comfortable beds, spacious for London and good staff. Only downside is that the place needs some repairs and decoration maintenance
Stayed 2 nights in Sep 2024

6/10 Okay

Sikander

Traveled with family
Hotel seems to be few victorian houses put together. Not bad. Little dark and dingy. Old dirty carpets. But surprisingly the bathroom was upto date and good. Receptionist(s) are not very friendly people. Would I stay here again? Maybe.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place!
Fantastic stay. Reception was friendly, room was clean and well decorated, and beds very comfortable. The location was excellent for us, and the hotel is on a nice residential street. There were minor areas which could do with a bit of a touch up of the decor, but that didn’t bother us in the slightest. The price we paid for our room was great in comparison to other nearby hotels, and we wouldn’t hesitate to recommend this hotel and would happily stay again.
Stayed 1 night in Aug 2024

4/10 Poor

Alan, London

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Even for just a weekend trip and not being in the room much it wasn’t worth the price at all. The bed was shoved in and there was absolutely no room to move what so ever, furniture was damaged and had screws sticking out. The bathroom door was damaged and had paint on it and the floor had a loose tile that shifted whenever stepped on as well as the flusher button being broken so the toilet would constantly drain until moved back into place.
Stayed 3 nights in Aug 2024

6/10 Okay

Callum

Disliked: Staff & service
Cheap and cheerful
Didn’t like being on the ground floor, felt unsafe with window - very residential area. Nice hotel for one night, cheap and cheerful.
Stayed 1 night in Aug 2024

8/10 Good

Geoff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Muntadher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Sarah

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Could be better
Nice hotel but very unhelpful and unfriendly staff. The room was nice and very modern. Breakfast was ok but overpriced for the selection on offer. Staff didn't go out of their way to help and contacted us to say if we didn't turn up by a certain time they wouldn't keep our room which meant we had to rush across London to get there in time. No mention of this on the booking confirmation. It could be a wonderful place to stay but we will book somewhere else next time
Stayed 1 night in May 2024

8/10 Good

Maria Antonia Rigor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 8 nights in Jun 2024

10/10 Excellent

Andrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Excellent vale for money; conveniently located between Heathrow and Central London; walking distance to the Tube.
Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
W14
No elevator with narrow staircases so moving big suitcases is difficult. Hotel was well positioned for London Underground services. Local shops meet most requirements with a number of good cafes and restaurants. There was a some construction noise during our stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Jasmine

Traveled with family
Liked: Cleanliness
It was a small room but clean, however, they did not provide wash cloths which should have been on the website. There was also no mini refrigerator
Stayed 8 nights in May 2024

8/10 Good

Charlotta

Liked: Staff & service
Great and affordable stay, relatively clean. Only concern was that we were woken up by the fire alarm on several mornings.
Stayed 4 nights in May 2024

10/10 Excellent

Sophie

Stayed 1 night in Mar 2024