Westpoint Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Westpoint Hotel

Bar (on property)
Private kitchen
Exterior
Lobby sitting area
Iron/ironing board, free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Kitchen
  • Free WiFi

Explore the area

Map
168 - 172 Sussex Gardens, London, England, W2 1TP
  • Hyde Park
    5 min walk
  • Kensington Gardens
    6 min walk
  • Paddington Central
    9 min walk
  • London (LHR-Heathrow)
    47 min drive

Room options

Family Apartment

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

Apartment (Triple)

  • Park view
  • Sleeps 4
  • 1 Twin Bed, 1 Double Bed and 1 Twin Sofa Bed

Studio

  • Sleeps 2
  • 1 Double Bed

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

One Bedroom Apartment

  • Sleeps 2
  • 1 Double Bed

Family Room

  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

Double Room

  • Sleeps 2
  • 1 Double Bed

Single Room

  • Sleeps 1
  • 1 Twin Bed

Similar properties

About this property

Westpoint Hotel

3-star hotel in London City Centre
Along with a 24-hour front desk, this smoke-free hotel has tour/ticket assistance and a TV in a common area. WiFi in public areas is free. Additionally, a front-desk safe, multilingual staff, and a vending machine are onsite.
Westpoint Hotel offers 61 accommodations with hair dryers. Accommodations at this 3-star hotel have kitchenettes. Bathrooms include showers.

This London hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered daily and irons/ironing boards can be requested.

Westpoint Hotel features a vending machine, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. This London hotel also offers a front-desk safe, a television in a common area, and an elevator.

Westpoint Hotel is a smoke-free property.

Languages

English, French, Greek, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Things to do

  • TV in common areas

Family friendly

  • In-room kitchenette

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Kitchenette

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Alcohol is not served or permitted at this property

Property is also known as

Hotel Westpoint
Westpoint Hotel
Westpoint Hotel London
Westpoint London
Westpoint Hotel London, England
Westpoint Hotel Hotel
Westpoint Hotel London
Westpoint Hotel Hotel London

Westpoint Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 111 out of 1000 reviews" "
Rating 8 - Good. 403 out of 1000 reviews" "
Rating 6 - Okay. 293 out of 1000 reviews" "
Rating 4 - Poor. 128 out of 1000 reviews" "
Rating 2 - Terrible. 65 out of 1000 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train, and in an interesting neighborhood.
Stayed 15 nights in Jun 2019

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant corner of Paddington
Excellent location in a quiet enclave close to Paddington underground ( although we walked past it twice as it’s not that well signposted ! ). Friendly staff, clean and tidy rooms made this a very pleasurable stay. I would definitely come again.
Stayed 2 nights in Aug 2021

10/10 Excellent

Claudia Lupita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place great price
Booked last minute because missed last train..upgraded me to double..wild stat again
Stayed 1 night in Jul 2020

6/10 Okay

Rachel

Disliked: Room comfort
Noisy Rooms
Reception staff were not friendly but very blunt, the room was extremely noisy and we could hear the conversation in the room next door and in the corridor. The house keeping staff were talking loudly with each other and banging around when cleaning other rooms first thing in the morning
Stayed 2 nights in Mar 2020

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
The Wi-fi was not particularly strong. My room was in the basement and was cold. Some of the plug sockets were damaged in my room.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Facilitys to the room. We been on the first floor without acsensor. We've got a big luggage and we lif it with hands.
Stayed 1 night in Dec 2019

10/10 Excellent

Mitch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel close to Hyde park
Lovely hotel in a great location
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Would never recommend.
Customer Service was awful! Lifts were broken and staff was rude. Shower was small and double bed was a small double. Room was cold.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Small cramped and dated bedrooms, shower is horrible
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern room, great location for a cheap price. Only issue we had was the tv which did not work.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Reception area was nice and clean.Staff was prompt and check in done quickly
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Although dated, the rooms are clean and tidy. Will be better if there was a safe and better heating.
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The fire alarm went off 6 times in 6 nights we stayed. There was paint chipping on the windowsills the bed broke on our last night they’re just sitting on it. The customer service was great they were quick to help and come up with an answer but when you have two Mercedes-Benz and a Rolls-Royce parked out front and you have paint chipping on your window sills and overall cleanliness issues those two things don’t add up
Stayed 6 nights in Oct 2019

6/10 Okay

Robert, Canada

Traveled with family
Liked: Staff & service
The location is good but the size of the room & bathroom is very small for two guests.
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities
They went through our bags when we were out and took money!! Only about £1 in change but if they do that in every room they get a lot of money! The staff were also very unhelpful about it, especially the manager! We didn’t feel safe at all! Don’t waste your money.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a huge room. Whiich was a nice surprise. Staff helpful. Good shower.
Stayed 1 night in Oct 2019

10/10 Excellent

Sharied

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient place to be
Our stay was excellent staff very friendly and helpful
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Oct 2019

4/10 Poor

Hera

Traveled with family
Disliked: Property conditions & facilities, room comfort
We booked 2 rooms. One room was so small and not very clean, but there was a wifi connection. The other rooms quite spacious, but no mobile connection and the wifi couldn't reach our room. The bathroom had unpleasant smell. The window is facing another room and the window blind cannot close properly. So, it was disappointing..
Stayed 1 night in Sep 2019