4/10 Poor
Andy
Business traveler
Dec 20, 2024
Liked: Cleanliness, property conditions & facilities, room comfort
Ditch the stupid mood lighting.
This would have been a five star review apart from one thing. The stupid ridiculous mood lighting that kept coming on every hour during the night. Sometimes flashing like a night club. There was a remote control for the lighting but no instructions so I kept pressing random buttons until it went off. For exactly one hour.
This woke my sleep SEVEN times during the night which was a real pity because the bed was really comfortable, the shower lovely and the towels felt luxurious. I could not see how to call reception from the phone to find out what was going on. I tried googling the answer but just found more complaints about the lights coming on in the middle of the night at random. There was a switch by the door that mentioned remote control sensors activating the lights which I had turned off, but it seems there is a second switch to kill the mood lighting but not marked as such. As I say a real pity because I got as terrible nights sleep and I really shouldn't have. When I mentioned this on checkout the guy was really dismissive.
Andy
Stayed 1 night in Dec 2024