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Zedwell Underground Hotel Tottenham Court Road

3.0 star property

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Photo gallery for Zedwell Underground Hotel Tottenham Court Road

Cocoon 3 | 1 bedroom, soundproofing, free WiFi, bed sheets
Exterior
Shower, rainfall showerhead, towels
Reception
Interior

Reviews

6.6 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
112a Great Russell Street, London, England, WC1B 3NQ
  • The British Museum
    ‪7 min walk‬
  • Leicester Square
    ‪8 min walk‬
  • Piccadilly Circus
    ‪12 min walk‬
  • London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Cocoon 1

1 bedroom, soundproofing, free WiFi, bed sheets

Cocoon 1

  • Sleeps 1
  • 1 Twin Bed

View all photos for Cocoon 1, Accessible

Cocoon 1, Accessible | 1 bedroom, soundproofing, free WiFi, bed sheets

Cocoon 1, Accessible

  • Sleeps 1
  • 1 Twin Bed

View all photos for Cocoon 2 Accessible

Cocoon 2 Accessible | 1 bedroom, soundproofing, free WiFi, bed sheets

Cocoon 2 Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 2 Twin

Cocoon 2 Twin | 1 bedroom, soundproofing, free WiFi, bed sheets

Cocoon 2 Twin

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 4

Cocoon 4 | 1 bedroom, soundproofing, free WiFi, bed sheets

Cocoon 4

  • Sleeps 4
  • 2 Double Beds

View all photos for Cocoon 2

Cocoon 2 | 1 bedroom, soundproofing, free WiFi, bed sheets

Cocoon 2

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 3

Cocoon 3 | 1 bedroom, soundproofing, free WiFi, bed sheets

Cocoon 3

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Cocoon 1, Accessible

1 bedroom, soundproofing, free WiFi, bed sheets

Cocoon 1, Accessible

  • Sleeps 1
  • 1 Twin Bed

View all photos for Cocoon 2 Twin

1 bedroom, soundproofing, free WiFi, bed sheets

Cocoon 2 Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Cocoon 2

1 bedroom, soundproofing, free WiFi, bed sheets

Cocoon 2

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 1

1 bedroom, soundproofing, free WiFi, bed sheets

Cocoon 1

  • Sleeps 1
  • 1 Twin Bed

View all photos for Cocoon 2 Accessible

1 bedroom, soundproofing, free WiFi, bed sheets

Cocoon 2 Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 4

1 bedroom, soundproofing, free WiFi, bed sheets

Cocoon 4

  • Sleeps 4
  • 2 Double Beds

View all photos for Cocoon 3

1 bedroom, soundproofing, free WiFi, bed sheets

Cocoon 3

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

Cafe

Zedwell Piccadilly Circus

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Soundproof rooms
3.7 out of 5, Good, (4881)
$283 nightly
The price is $283 total
includes taxes & fees
Zedwell Piccadilly Circus

About this property

Zedwell Underground Hotel Tottenham Court Road

3-star hotel in London City Centre
Along with a 24-hour front desk, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free.
Zedwell Underground Hotel Tottenham Court Road offers 205 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
Zedwell Underground Hotel Tottenham Court Road features express check-in, express check-out, and an elevator. Public areas are equipped with complimentary wireless Internet access.

Zedwell Underground Hotel Tottenham Court Road is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

More

  • 2 floors
  • Built in 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's TBC mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Zedwell Underground Tottenham Court Road
Zedwell Underground Hotel Tottenham Court Road Hotel
Zedwell Underground Hotel Tottenham Court Road London
Zedwell Underground Hotel Tottenham Court Road Hotel London

Zedwell Underground Hotel Tottenham Court Road Reviews

Reviews

6.6
Rating 10 - Excellent. 273 out of 1068 reviews
Rating 8 - Good. 241 out of 1068 reviews
Rating 6 - Okay. 232 out of 1068 reviews
Rating 4 - Poor. 160 out of 1068 reviews
Rating 2 - Terrible. 162 out of 1068 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Thiago

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Bad service. Not good value for money

The hotel looks very new and clean. But the service is very bad. Starting from the entrance, which has very bad signage. Then it took ages to check in (over 20 min), most of the staff has a rude attitude. It is like they are doing a favour to provide bathroom mats or answering your hotel questions. In 4 nights, all guests were disturbed by fire alarms twice. Being one very late at night. Well, accidents happen, but they should at least tell the guests what happened. Long story short, having to leave in a rush from the room, spend over 30 min freezing outside, and not even an apology or communication. In both cases I had the impression it was just a failure in the system. Bed and pillows are not great. Room is much smaller than the pictures on the hotel page.
Stayed 4 nights in Mar 2025

10/10 Excellent

Carl

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Simple, clean, central.... 24hr Cafe upstairs. For a short visit it was perfect
Stayed 3 nights in Mar 2025

6/10 Okay

K

Business traveler
Liked: Cleanliness, property conditions & facilities

central & cheap

relatively cheap for London with a central location and plenty of restaurant choices near by. Reception staff are welcoming and efficient, and I got a free upgrade. You hear the underground trains quite clearly - hence you get free earplugs. Bare basics in your room so no kettle or iron although there is an ironing room on site. I couldn't get a phone signal in my room so had to work at reception which was the only place that had a decent signal. That was rather inconvenient, but being underground (4 floors below ground) it didn't come as a surprise. Its fine for a night but I wouldn't stay again as lack of phone signal was an issue for me
Stayed 1 night in Mar 2025

6/10 Okay

Nicola

Traveled with family
Liked: Cleanliness, staff & service, room comfort
We were charged to leave our luggage there but another family came the day we checked out and they weren’t charged
Stayed 1 night in Mar 2025

6/10 Okay

Marco

Liked: Cleanliness, staff & service
OK, so… one thing I did not realized is that the name “Zedwell UNDERGROUND Tottenham”… is literal. The hotel is fully underground (I stayed at MINUS 5th floor). Its not for the weak of heart. The issue I had is that there was a fire scare while I was there, on the second floor of the building ABOVE the hotel. It made me realize how dangerous that whole scenario can become, when you sleep underground. The next day, the fire alarm went off again, while I was in my bedroom and I got frantically scared and had to pack all of my things and run through the. Once again: it’s not the hotel. It was me. I didn’t read the description well enough. Management was very nice and I personally found it quiet.
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Quick check in. Comfortable bed but please be aware the underground is very loud overnight and the also you can constantly hear the internal water piping system which is also very loud. Complimentary ear plugs would go a long way
Stayed 1 night in Mar 2025

2/10 Terrible

Paul

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Oliver

Stayed 1 night in Mar 2025

4/10 Poor

John

Liked: Cleanliness
Disliked: Room comfort

Disappointing

I’ve stayed at this hotel once before as a solo traveller, and I was surprised to find that this time the room we booked as a couple was significantly smaller than my single room. We were kept awake not by the rumbling of trains, but by the intermittent air conditioning and the fact that the tap or shower kept intermittently dripping despite being turned fully off. The bed was quite hard, and we only had one pillow each. I asked for more but was told this wasn’t possible. Finally, this is the second time I have booked through Hotels.com to find later that the price I was shown when selecting the room was lower than the price I was charged. That combined with the very poor value “One Key” loyalty scheme that replaced the former scheme means I will only use Hotels.com if there is no alternative.
Stayed 1 night in Mar 2025

4/10 Poor

Ella

Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect overnight bolthole in London.
Stayed 2 nights in Feb 2025

2/10 Terrible

Stewart

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

2/10 Terrible

Alexander

Stayed 1 night in Feb 2025

4/10 Poor

Stuart

Disliked: Staff & service, property conditions & facilities, room comfort

When tubes running it is like thunder rolling over

The reviews that state the hotel is quiet only refer to when the tube is not running, I think between 3am and 6am. Outside of those hours you hear ever tube which is like a large thunder breaking over head. And at 6am it is like an alarm clock. No breaksfast. I think there may have been coffee, but water jugs was empty. The rooms are beyond minialist and sparce to say the least. They are so greedy and did so much cost saving that in room 5020 there are two coat hooks, and they are rubbish. It means the rest of you clothes are on the floor with your bag and shoes. You couldn't hang a suit or a dress up. Bath was good except there was no glass to drink from in the night. I shall never visit this place again
Stayed 1 night in Mar 2025

10/10 Excellent

Rob

Stayed 2 nights in Feb 2025

10/10 Excellent

CARL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peace and quiet

Fantastic stay
Stayed 4 nights in Feb 2025

2/10 Terrible

Brian

Disliked: Room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for a minum fuss stay in Central
Stayed 2 nights in Feb 2025

8/10 Good

David

Stayed 1 night in Feb 2025

4/10 Poor

mick

Business traveler
Disliked: Property conditions & facilities, room comfort

Noisy

Noise from the train line above until midnight, then started again at 5.45 in the morning. No hot water in the shower, just tepid! Cheap, but still n balance I wouldn’t use it again.
Stayed 1 night in Feb 2025

6/10 Okay

David

Business traveler
Liked: Cleanliness
Disliked: Room comfort

Basic but central

It’s actually quite a basic hotel and there are no comforts in the room. Nowhere to sit, no desk, no tv, no facilities to make tea/coffee. WiFi is good.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service

Okay for one night

The style off the hotel was really nice. The bed was comfortable and the staff were friendly. However, the pipes were very loud and you can hear the pipes of the adjoining rooms so that when anybody used the sink or the toilet or the shower, it made a very loud noise. Additionally, there is no signal and the Wi-Fi was a bit spotty. Finally, the lights flickered quite significantly. So I wouldn't recommend this room for a long stay for one night. If you're not staying long in the room itself, it's fine. But for a long stay, consider that it doesn't have anywhere to store your clothes or hang your clothes up.
Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Damini

Stayed 1 night in Oct 2024