Zedwell Underground Hotel Tottenham Court Road

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Zedwell Underground Hotel Tottenham Court Road

Cocoon 3 | Soundproofing, free WiFi, bed sheets
Cocoon 4 | Soundproofing, free WiFi, bed sheets
Cocoon 4 | Soundproofing, free WiFi, bed sheets
Cocoon 4 | Soundproofing, free WiFi, bed sheets
Exterior

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
112a Great Russell Street, London, England, WC1B 3NQ
  • The British Museum
    ‪5 min walk‬
  • Russell Square
    ‪9 min walk‬
  • Leicester Square
    ‪9 min walk‬
  • London (LHR-Heathrow)
    ‪62 min drive‬

Room options

Cocoon 1

  • Sleeps 1
  • 1 Twin Bed

Cocoon 1, Accessible

  • Sleeps 1
  • 1 Twin Bed

Cocoon 2 Accessible

  • Sleeps 2
  • 1 Double Bed

Cocoon 2 Twin

  • Sleeps 2
  • 1 Double Bed

Cocoon 4

  • Sleeps 4
  • 2 Double Beds

Cocoon 2

  • Sleeps 2
  • 1 Double Bed

Cocoon 3

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Zedwell Underground Hotel Tottenham Court Road

3-star hotel in London City Centre
Along with a 24-hour front desk, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free.
Zedwell Underground Hotel Tottenham Court Road offers 205 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
Zedwell Underground Hotel Tottenham Court Road features express check-in, express check-out, and an elevator. Public areas are equipped with complimentary wireless Internet access.

Zedwell Underground Hotel Tottenham Court Road is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

More

  • 2 floors
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's TBC mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Zedwell Underground Tottenham Court Road
Zedwell Underground Hotel Tottenham Court Road Hotel
Zedwell Underground Hotel Tottenham Court Road London
Zedwell Underground Hotel Tottenham Court Road Hotel London

Zedwell Underground Hotel Tottenham Court Road Reviews

Reviews

6.6
Rating 10 - Excellent. 237 out of 933 reviews" "
Rating 8 - Good. 209 out of 933 reviews" "
Rating 6 - Okay. 199 out of 933 reviews" "
Rating 4 - Poor. 142 out of 933 reviews" "
Rating 2 - Terrible. 146 out of 933 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here for business as office is close by. Scored -1 point on cleanliness this time as the floor looked grubby and I found hairs in the bed that were not mine
Stayed 2 nights in Aug 2024

6/10 Okay

Terek

Not a terrible place to stay. No windows, rooms are dark and not very large, something to keep in mind. If you’re okay with that, it’s a decent place
Stayed 10 nights in Sep 2024

6/10 Okay

Andrew

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love staying at this hotel - rooms are modern, super clean and spacious. The beds are comfy. It's lovely and quiet once you're checked in. The staff are great. One of my favourite places to stay
Stayed 1 night in Oct 2024

10/10 Excellent

georgia, West Malling

Stayed 1 night in Sep 2024

10/10 Excellent

Jim

Stayed 1 night in Oct 2024

8/10 Good

eve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Gavin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Business trip
The rooms are underground, no windows which is fair enough but you could put some tvs in the rooms.
Stayed 2 nights in Oct 2024

8/10 Good

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the location
Do the halls smell a little? Yes. Is it dark Af? Also yes. That said, the actual room didn’t smell, and once we figured out the thermostat, it was quite comfy. My only complaint about the room itself is that there was literally nowhere to put bags other than the walkway in/out of the room. All in all, it was a good value for the location and I would recommend it for a quick trip, and/or one where you just need a clean and quiet place to crash. It is very quiet at night!
Stayed 3 nights in Oct 2024

6/10 Okay

O

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Darrell

Business traveler
Disliked: Staff & service
Just not willing to help!!!
The staff on check in were awful quite rude and did listen to what I was saying. I arrived at 2:15 and check in was 3:00 the room was ready but they wanted to charge me £40 for early check in so is said can I just leave my bag here u til I can check in they said Yes that will be £15 per bag to leave with us. This was a joke he argued with me for 10 mins telling me it was in the terms so I opened up the terms and guess what NOTHING!! Just an absolute Con!! but still refused to help me. I would not bother staying here much better options across London and much nicer staff!!
Stayed 1 night in Oct 2024

4/10 Poor

Ali, Orlando

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
A dungeon! Paper thin walls allowed me to hear the neighbor snoring. The staff was rude. I was interrogated upon entering the building before even taking the elevator to the 4th floor below the ground floor (where reception is). Some random guy asked my room number and I felt very uncomfortable sharing that with a random person (no hotel ID or name tag on). When I told the receptionist, he didn’t even care. The room was tiny, barely fit my luggage, tripped over constantly. Sheets and towels were clean, which was a plus. Also, nice central location was the only other plus.
Stayed 3 nights in Oct 2024

4/10 Poor

Darren Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Very noisy in my room. The whole place smelled like garbage. Rude staff
Stayed 5 nights in Oct 2024

6/10 Okay

James

Stayed 2 nights in Oct 2024

8/10 Good

Steven

Stayed 2 nights in Oct 2024

6/10 Okay

Zaire

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Wonderful room right near many shops
Stayed 2 nights in Oct 2024

4/10 Poor

Jesse

Disliked: Staff & service, property conditions & facilities
Hotel didn’t provided fresh towels, toilet roll or request for more pillows. Requested through WhatsApp chat. Hotel replied via AI. Very disappointing. Bath mat taken away so room flooded. Hotel still hasn’t replied.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Clean but extremely loud. Lift situation is a bit of a nightmare as there’s only one to get to all floors which means you can be waiting for a while. Ideal location as it’s accessible and to several stations.
Stayed 1 night in Oct 2024

2/10 Terrible

Christopher

Stayed 1 night in Oct 2024

10/10 Excellent

Elijah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Mark

Disliked: Staff & service, amenities
They forced me to take my heavy luggage away and do something else for a while because I arrived at 2:45pm rather than 3pm. Left luggage is available, but at the extortionate cost of £10 a day, even if staying at the expensive hotel. Staff are dismissive, arrogant and rude. The rooms are noisy overnight from groaning and creeping water pipes. They didn’t clean the room once, just leaving a bunch of new towels without taking the old ones away. The only food or drink is a pod coffee machine. Not even a vending machine. DO NOT STAY HERE. There are better hotels nearby at similar, if not cheaper, prices
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Everything was good with the check in since I checked in late (8 PM). My room was so small with no ventilation at all. It would always smell weird and they did not cleaned my room ever during my stay in the hotel. The shower didn’t have a door so everything would always get wet. There was no hair dryer or anything similar either and of course since I was on floor -5, there was NO RECEPTION
Stayed 5 nights in Sep 2024

2/10 Terrible

keith

Disliked: Staff & service, amenities
This was one of the worst hotels I’ve ever stayed in please avoid at all costs! 1. The hotel has no furniture aside from the bed. No dressers, nightstands, anywhere to put anything. 2. There is no TV. 3. One member of the staff was incredibly rude and not helpful. One was great! 4. The checkout time is 10am earlier than just about any hotel and late check out is 50$. 5. The hotel is underground and next to a train. I had a train rattling my room with noise and shaking every 3 minutes at some point even at night time. 6. There is no fridge and no ice machine.
Stayed 2 nights in Sep 2024

8/10 Good

Dareen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was overall very good. The staff were helpful, and the location was excellent. The room itself was more than adequate for rest and sleep after a long day in London. However, I did have some concerns regarding an unpleasant smell outside my room. The staff apologised and attempted to improve the situation by using air fresheners, but it didn’t provide a lasting solution. Additionally, I occasionally heard noises from an unknown source within the room, and unfortunately, this issue was not resolved.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Stayed 3 times in the last few weeks for work adding up to 11 nights. Great location, simple rooms but very noisy. Great if you’re up and out early for work but awful if trying to sleep in past 7am as cleaners are so loud. No signal but good WiFi, a tv would be great in the rooms. Train noise isn’t too bad, but some rooms are closer to service areas so you hear water, dripping, banging all night.
Stayed 3 nights in Sep 2024