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Zedwell Underground Hotel Tottenham Court Road

3.0 star property

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Photo gallery for Zedwell Underground Hotel Tottenham Court Road

Cocoon 3 | Soundproofing, free WiFi, bed sheets
Reception
Shower, rainfall showerhead, towels
Exterior
Reception

Reviews

6.6 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
112a Great Russell Street, London, England, WC1B 3NQ
  • The British Museum
    ‪5 min walk‬
  • Leicester Square
    ‪9 min walk‬
  • Piccadilly Circus
    ‪14 min walk‬
  • London (LHR-Heathrow)
    ‪62 min drive‬

Room options

View all photos for Cocoon 1

Soundproofing, free WiFi, bed sheets

Cocoon 1

  • Sleeps 1
  • 1 Twin Bed

View all photos for Cocoon 1, Accessible

Cocoon 1, Accessible | Soundproofing, free WiFi, bed sheets

Cocoon 1, Accessible

  • Sleeps 1
  • 1 Twin Bed

View all photos for Cocoon 2 Accessible

Cocoon 2 Accessible | Soundproofing, free WiFi, bed sheets

Cocoon 2 Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 2 Twin

Cocoon 2 Twin | Soundproofing, free WiFi, bed sheets

Cocoon 2 Twin

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 4

Cocoon 4 | Soundproofing, free WiFi, bed sheets

Cocoon 4

  • Sleeps 4
  • 2 Double Beds

View all photos for Cocoon 2

Cocoon 2 | Soundproofing, free WiFi, bed sheets

Cocoon 2

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 3

Cocoon 3 | Soundproofing, free WiFi, bed sheets

Cocoon 3

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Lobby

Zedwell Piccadilly Circus

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Soundproof rooms
3.7 out of 5, Good, (4651)
The price is $191
per night
$229 total
includes taxes & fees
May 1 - May 2
Zedwell Piccadilly Circus

About this property

Zedwell Underground Hotel Tottenham Court Road

3-star hotel in London City Centre
Along with a 24-hour front desk, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free.
Zedwell Underground Hotel Tottenham Court Road offers 205 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
Zedwell Underground Hotel Tottenham Court Road features express check-in, express check-out, and an elevator. Public areas are equipped with complimentary wireless Internet access.

Zedwell Underground Hotel Tottenham Court Road is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

More

  • 2 floors
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's TBC mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Zedwell Underground Tottenham Court Road
Zedwell Underground Hotel Tottenham Court Road Hotel
Zedwell Underground Hotel Tottenham Court Road London
Zedwell Underground Hotel Tottenham Court Road Hotel London

Zedwell Underground Hotel Tottenham Court Road Reviews

Reviews

6.6
Rating 10 - Excellent. 258 out of 1009 reviews
Rating 8 - Good. 224 out of 1009 reviews
Rating 6 - Okay. 219 out of 1009 reviews
Rating 4 - Poor. 149 out of 1009 reviews
Rating 2 - Terrible. 159 out of 1009 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Marcus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Linda, Swansea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Curious underground hotel. Tiny rooms but with everything you need for a night (maybe 2) (as long as you’re just using it for sleeping). A very good price for central London and so close to Tottenham Court Road tube. Lounge area is nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Jan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, tube station, efficient check in and check out.
Stayed 4 nights in Dec 2024

10/10 Excellent

georgia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

2/10 Terrible

Alexa

Stayed 1 night in Dec 2024

6/10 Okay

Francisco

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

JANETTE

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They dont change towels or clean after you. The ahower floors get super wet because theres no step out of the shower or shower door ans stays like that brcause they never came to mop the floors or whatsoever.
Stayed 2 nights in Jan 2025

4/10 Poor

Rami Mohamad Abdel

Disliked: Staff & service, amenities, property conditions & facilities
Bad experience, annoying, feels like the train is behind your room, uncomfortable, the hotel is like a prison, no windows, no table, no phone, no TV in the room, no closet, no safety box, no room cleaning, no eminites you have to pay for the luggage room if it is 1 hour… , the hotel is on the 4th and 5th floor underground..
Stayed 4 nights in Dec 2024

2/10 Terrible

Tim

Liked: Cleanliness
Disliked: Property conditions & facilities
You can’t fault the location at all. However, I’m giving this a one star review because of the noise. The hotel does advertise that it’s underground but doesn’t disclose that it’s directly above the metro system. You will need to get used to the noise of a passing train every 5 minutes. I didn’t sleep at all. Also, beware of the £15 charge to store a small bag after check out.
Stayed 2 nights in Dec 2024

6/10 Okay

Phil

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was tiny, just a bed and a bathroom.
Stayed 1 night in Dec 2024

4/10 Poor

Tor

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Don't come early
Wanted GBP 46 to keep our 3 bags for a few hours prior to check-in. Simply Horrendous Service
Stayed 2 nights in Dec 2024

8/10 Good

kristina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was okay
The rooms were very basic and beds are very low to the ground the rooms were very clean and tidy. The room was nice and warm with the opportunity of air conditioning if needed. Service was very poor and slow and no help especially with it being a first time staying at this hotel and Also no guidance from when you enter the building on where to go. I would stay again but not in a rush.
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nic

Stayed 1 night in Dec 2024

6/10 Okay

vicky

Traveled with partner
Liked: Cleanliness, staff & service
Rooms were clean and staff were friendly but common areas around the rooms had a horrible smell. Was a novelty staying in these below ground rooms but wouldn’t do it again was a maze to try and find your room and room numbers unnecessarily complicated. Would pay the little bit extra for premier Inn.
Stayed 1 night in Dec 2024

8/10 Good

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to go for everything you need! The staff were super friendly and helped out with whatever I needed. No windows in the rooms but having stayed at a few Zedwells now that’s the norm - and for good reason. Zedwell is purely a place for sleep, meaning you get a super comfy mattress and no windows to leak the light in. You can be subject to noise from the tube early in the morning but for the price I wouldn’t complain
Stayed 1 night in Nov 2024

8/10 Good

Oliver

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Stefania

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
When we got to the hotel the guy at the reception didnt even bother looking in the eyes or asking if we were ok. He literally just said ‘Name for checkin’. From there it has been one thing after the other for a terrible staying. Please dont waste money. It is not worth it! The rooms( that are literally underground, so if you suffer of claustrophobia, definitely dont book)are super loud because literally under the underground. They provide ear plugs but they dont even cover the talking and snoaring you can hear from the room next to you. The walls are so thin you can actually feel part of the conversation. I am pregnant and i needed 2 extra pillows for sleeping on my side. I went down to reception asking for them and they were so rude about it, repeating they didnt have any. Then i said i was pregnant and magically the pillows appeared. The mattress are super small. Two average size people will fit just about. Super small! If you go on their website, they are proud of how you are gonna sleep with them. Trust me, you wont! Last amazing thing: we ask to leave suitcase, they charge you!!! 2 bags 15£!!! When you ask why, they will say to you ‘Eventually every hotel in the world will because the economy is bad and hotels need to make money!’ Again, avoid booking with them!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Samara

Stayed 1 night in Nov 2024

6/10 Okay

Lee

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Miss C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Amandeep

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean but small. Not for light sleepers.
This is a great location but a very basic room. As the title suggests, this hotel is underground so there are no windows and the rooms are small. I would say it would be a struggle to have two people with two suitcases in the room. There are only two hooks for storage - no drawers, no wardrobe. If you are a light sleeper, be warn that you can hear the underground trains going past. For me, this room was everything I needed - a clean shower and a bed. I spent little time in my room and was looking for somewhere, near Oxford Street, to sleep.
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and central
Small roomsm, no window, peaceful as sound proofed however you will occasionally hear the hum of the underground tube as your rooms are underground.
Stayed 2 nights in Dec 2024