Along with a 24-hour front desk, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free.
Zedwell Underground Hotel Tottenham Court Road offers 205 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
Zedwell Underground Hotel Tottenham Court Road features express check-in, express check-out, and an elevator. Public areas are equipped with complimentary wireless Internet access.
Zedwell Underground Hotel Tottenham Court Road is a smoke-free property.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (40 inch wide door)
Stair-free path to entrance
Wheelchair-accessible path to elevator
More
2 floors
Built in 2023
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Rainfall showerhead
Shower
Towels provided
More
Air conditioning
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Guests are recommended to download the property's TBC mobile app before check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property is also known as
Zedwell Underground Tottenham Court Road
Zedwell Underground Hotel Tottenham Court Road Hotel
Zedwell Underground Hotel Tottenham Court Road London
Zedwell Underground Hotel Tottenham Court Road Hotel London
Zedwell Underground Hotel Tottenham Court Road Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Always stay here for business as office is close by. Scored -1 point on cleanliness this time as the floor looked grubby and I found hairs in the bed that were not mine
Richard
Stayed 2 nights in Aug 2024
6/10 Okay
Terek
Oct 13, 2024
Not a terrible place to stay. No windows, rooms are dark and not very large, something to keep in mind. If you’re okay with that, it’s a decent place
I always love staying at this hotel - rooms are modern, super clean and spacious. The beds are comfy. It's lovely and quiet once you're checked in. The staff are great. One of my favourite places to stay
Do the halls smell a little? Yes. Is it dark Af? Also yes.
That said, the actual room didn’t smell, and once we figured out the thermostat, it was quite comfy. My only complaint about the room itself is that there was literally nowhere to put bags other than the walkway in/out of the room.
All in all, it was a good value for the location and I would recommend it for a quick trip, and/or one where you just need a clean and quiet place to crash. It is very quiet at night!
Meredith
Stayed 3 nights in Oct 2024
6/10 Okay
O
Business traveler
Oct 11, 2024
Liked: Staff & service, room comfort
O
Stayed 1 night in Oct 2024
6/10 Okay
Darrell
Business traveler
Oct 11, 2024
Disliked: Staff & service
Just not willing to help!!!
The staff on check in were awful quite rude and did listen to what I was saying. I arrived at 2:15 and check in was 3:00 the room was ready but they wanted to charge me £40 for early check in so is said can I just leave my bag here u til I can check in they said Yes that will be £15 per bag to leave with us. This was a joke he argued with me for 10 mins telling me it was in the terms so I opened up the terms and guess what NOTHING!! Just an absolute Con!! but still refused to help me. I would not bother staying here much better options across London and much nicer staff!!
Darrell
Stayed 1 night in Oct 2024
4/10 Poor
Ali, Orlando
Traveled with partner
Oct 9, 2024
Disliked: Cleanliness, staff & service, amenities
A dungeon! Paper thin walls allowed me to hear the neighbor snoring. The staff was rude. I was interrogated upon entering the building before even taking the elevator to the 4th floor below the ground floor (where reception is). Some random guy asked my room number and I felt very uncomfortable sharing that with a random person (no hotel ID or name tag on). When I told the receptionist, he didn’t even care. The room was tiny, barely fit my luggage, tripped over constantly. Sheets and towels were clean, which was a plus. Also, nice central location was the only other plus.
Hotel didn’t provided fresh towels, toilet roll or request for more pillows. Requested through WhatsApp chat. Hotel replied via AI. Very disappointing. Bath mat taken away so room flooded.
Hotel still hasn’t replied.
Clean but extremely loud. Lift situation is a bit of a nightmare as there’s only one to get to all floors which means you can be waiting for a while. Ideal location as it’s accessible and to several stations.
They forced me to take my heavy luggage away and do something else for a while because I arrived at 2:45pm rather than 3pm. Left luggage is available, but at the extortionate cost of £10 a day, even if staying at the expensive hotel.
Staff are dismissive, arrogant and rude.
The rooms are noisy overnight from groaning and creeping water pipes. They didn’t clean the room once, just leaving a bunch of new towels without taking the old ones away.
The only food or drink is a pod coffee machine. Not even a vending machine.
DO NOT STAY HERE. There are better hotels nearby at similar, if not cheaper, prices
Everything was good with the check in since I checked in late (8 PM). My room was so small with no ventilation at all. It would always smell weird and they did not cleaned my room ever during my stay in the hotel. The shower didn’t have a door so everything would always get wet. There was no hair dryer or anything similar either and of course since I was on floor -5, there was NO RECEPTION
Verified traveler
Stayed 5 nights in Sep 2024
2/10 Terrible
keith
Sep 30, 2024
Disliked: Staff & service, amenities
This was one of the worst hotels I’ve ever stayed in please avoid at all costs!
1. The hotel has no furniture aside from the bed. No dressers, nightstands, anywhere to put anything.
2. There is no TV.
3. One member of the staff was incredibly rude and not helpful. One was great!
4. The checkout time is 10am earlier than just about any hotel and late check out is 50$.
5. The hotel is underground and next to a train. I had a train rattling my room with noise and shaking every 3 minutes at some point even at night time.
6. There is no fridge and no ice machine.
My stay was overall very good. The staff were helpful, and the location was excellent. The room itself was more than adequate for rest and sleep after a long day in London. However, I did have some concerns regarding an unpleasant smell outside my room. The staff apologised and attempted to improve the situation by using air fresheners, but it didn’t provide a lasting solution. Additionally, I occasionally heard noises from an unknown source within the room, and unfortunately, this issue was not resolved.
Stayed 3 times in the last few weeks for work adding up to 11 nights. Great location, simple rooms but very noisy. Great if you’re up and out early for work but awful if trying to sleep in past 7am as cleaners are so loud. No signal but good WiFi, a tv would be great in the rooms. Train noise isn’t too bad, but some rooms are closer to service areas so you hear water, dripping, banging all night.