City Hotel Derry

4.0 star property

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Photo gallery for City Hotel Derry

Front of property
Executive Double Room, 1 Queen Bed | Hypo-allergenic bedding, blackout drapes, bed sheets
Front of property - evening/night
Indoor pool, sun loungers
Junior Suite | Living room | Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Bar
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Queens Quay, Derry, Londonderry, Northern Ireland, BT487AS
  • Millennium Forum
    ‪7 min walk‬
  • Museum of Free Derry and Bloody Sunday Memorial
    ‪8 min walk‬
  • Derry City Walls
    ‪11 min walk‬
  • Londonderry (LDY-City of Derry)
    ‪29 min drive‬

Room options

Executive Double Room, 1 Queen Bed

  • 181 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Room (Double & Single)

  • 182 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Twin Room, 2 Twin Beds

  • 181 sq ft
  • Sleeps 3
  • 2 Twin Beds

Junior Suite

  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • 181 sq ft
  • Sleeps 3
  • 1 Double Bed

Family Room

  • 188 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 Double Bed

  • 187 sq ft
  • Sleeps 3
  • 1 Double Bed

Executive Junior Suite Penthouse

  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, Accessible Bathtub

  • Sleeps 2
  • 1 Double Bed

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About this property

City Hotel Derry

4-star Londonderry hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a conference center are onsite.
City Hotel Derry offers 158 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, City Hotel Derry provides a steam room and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 3842 square feet (357 square meters) include a conference center. This Londonderry hotel also offers barbecue grills, a vending machine, and tour/ticket assistance.

City Hotel Derry is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Thompsons - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Coppins Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 14 per day); discounts available
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Coppins Bar
  • Thompsons

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (3,842 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On a river
  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (91 inch wide door)
  • Front entrance ramp
  • Raised toilet seat (20 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from February 24 2025 to July 14 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.00 per person
  • Nearby parking fee: GBP 14.00 per day (5 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

City Hotel
City Hotel Derry
Derry City Hotel
Hotel Derry City
City Hotel Derry Londonderry
The City Hotel Derry
City Derry Londonderry
City Hotel Derry Hotel
City Hotel Derry Londonderry
City Hotel Derry Hotel Londonderry

City Hotel Derry Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 520 out of 1000 reviews
Rating 8 - Good. 307 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Colleen

Traveled with group
Liked: Cleanliness, staff & service
This property is all about the location. Rooms could do with an upgrade but you are really only there to sleep. It’s close to everything and has great views of the river foyle and peace bridge. The staff are exceptional and incredibly friendly. I would definitely recommend this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Eileen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very central to shops restaurants and bars. The staff were all so friendly and helpful. We had a fabulous breakfast in the morning. Looking forward to our next stay .
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jan 2025

8/10 Good

Aiden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

hugh

Stayed 1 night in Jan 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff were fantastic and the security staff were also fantastic thanks lads
Stayed 1 night in Jan 2025

8/10 Good

Pranshul

Liked: Cleanliness, staff & service, property conditions & facilities
Wonder family oriented hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

ruth

Stayed 1 night in Jan 2025

8/10 Good

Matthew

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

David

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy and close to everything
Stayed 1 night in Dec 2024

6/10 Okay

George

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Dale

Stayed 1 night in Dec 2024

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tracy

Stayed 2 nights in Dec 2024

10/10 Excellent

Patricia A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Excellent hotel well located, close to attractions and shopping. Close to transport.
Stayed 1 night in Dec 2024

10/10 Excellent

Gareth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, great selection of breakfast, kind staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Stayed 2 nights in Nov 2024

2/10 Terrible

Marie-Claire

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor standard of hotel. Dreadful service..
Room was grubby. Wall paper torn, furniture was not clean and had peices torn out. Bathroom tiles were very dirty. Leisure centre was very dirty and badly needs revamped.. Service at lunch was very poor.. order completely wrong and soup was missing.. when soup arrived it was spilled out over the side of the bowl.. whole experience was dreadful.. will never stay again..
Stayed 1 night in Dec 2024

8/10 Good

PAUL

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Patricia A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was overnight and all aspects were satisfactory. I have stayed at this hotel several times before and will stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay once again
Brought mum to City for pre Christmas stay 4th time had a wonderful time yet again. We will be back
Stayed 2 nights in Dec 2024

4/10 Poor

Orin

Stayed 1 night in Nov 2024

8/10 Good

Catriona

Traveled with family
Liked: Property conditions & facilities, room comfort
Perfect if you dont care about room standards
I have stayed here quite a few times and this was not the best stay I had. Staff that I interacted with where friendly. However, requested twice for a top in the morning while cleaning service was about. They went into the room but didnt top up the tea and coffee station. Asked again for these when i saw it and still nothing. At 11.30 at night had to take my child out on a horrible night to get milk from a local shop and they wanted some tea to help them sleep. Also requested for dust to be cleaned off the wall lights as it was effecting my allergies. Again, this was not done, despite the clearers been in the room.
Stayed 2 nights in Dec 2024