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Maldron Hotel Derry

4.0 star property

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Photo gallery for Maldron Hotel Derry

Exterior
Exterior
Premium bedding, desk, iron/ironing board, cribs/infant beds
Reception
Premium bedding, desk, iron/ironing board, cribs/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
Butcher Street, Derry, Londonderry, Northern Ireland, BT48 6HL
  • Walled City
    ‪1 min walk‬
  • Diamond
    ‪1 min walk‬
  • Apprentice Boys Memorial Hall
    ‪2 min walk‬
  • Londonderry (LDY-City of Derry)
    ‪42 min drive‬

Room options

View all photos for Executive King Room

Executive King Room | Premium bedding, desk, iron/ironing board, cribs/infant beds

Executive King Room

  • 279 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Single Room

Premium bedding, desk, iron/ironing board, cribs/infant beds

Deluxe Double Single Room

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Premium bedding, desk, iron/ironing board, cribs/infant beds

Deluxe Twin Room

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, desk, iron/ironing board, cribs/infant beds

Deluxe Double Room

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Family Room

Premium bedding, desk, iron/ironing board, cribs/infant beds

Deluxe Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

Maldron Hotel Derry

4-star Londonderry hotel steps from Walled City
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, coffee/tea in a common area, and 24-hour room service.
Maldron Hotel Derry offers 93 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Londonderry hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Maldron Hotel Derry features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This eco-certified hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Maldron Hotel Derry is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM.
Grain & Grill Restaurant - This restaurant specializes in Irish cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 6 per day)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.95 for adults and GBP 8.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Grain & Grill Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Sauna

Family friendly

  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 40.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are available for GBP 20.0 per stay

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 for adults and GBP 8.95 for children
  • Nearby parking fee: GBP 6.00 per day
  • Late check-out fee: GBP 40.00 (subject to availability)
  • Crib (infant bed) fee: GBP 20.0 per stay
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Tower Hotel Londonderry
Tower Londonderry
Maldron Hotel Derry Londonderry
Maldron Hotel Derry
Maldron Derry Londonderry
Maldron Derry
Maldron Hotel Derry Hotel
Maldron Hotel Derry Londonderry
Maldron Hotel Derry Hotel Londonderry

Maldron Hotel Derry Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 485 out of 1001 reviews
Rating 8 - Good. 340 out of 1001 reviews
Rating 6 - Okay. 129 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brooke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy. Youself
Had a great stay. Staff was very attentive and knowledgeable. Bar was wonderful. Definitely recommend staying.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexis, Wauwatosa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Superb Stay; Very Historic and great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Conrad

Stayed 2 nights in Oct 2024

4/10 Poor

Richard

Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle, Newry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for Halloween night. Close to all the activity. Nice clean hotel, room comfortable, bathroom a little dated, but clean. Breakfast was lovely, no queues, plenty of food. Would stay again.
Stayed 1 night in Oct 2024

4/10 Poor

Sri Sujana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place doesn't have a parking and have to pay for parking, the hotel floors were having a weird smell and it was very hot in the room.
Stayed 1 night in Oct 2024

6/10 Okay

Mary

Traveled with family
Liked: Staff & service
The hotel is in a great location and the lobby was comfortable and very clean. Lyric, the bar attached to it was a great place to hang also. The downside was the rooms. They were very hot even after turning the heat off at the end of October. The toilets did not always flush. There were hairs of different size in the tub and our whole family, 6 of us aged 23-58, slipped on the bathroom floor getting out of the tub after showering. One of us fell hard and thankfully did not get hurt. This was in the morning. One more thing, the pillows were either very hard or too thin.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Spent a wonderful evening here. Appreciated the night porter and the Guinness
Stayed 1 night in Jul 2024

10/10 Excellent

Claire

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay in Derry
Stayed 2 nights in Oct 2024

8/10 Good

Teresa

Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Great location, and good free parking space (first come first servied but we got lucky each day!!). Good buffet breakfast and front desk always helpful. Housekeeping a little lax.
Stayed 3 nights in Oct 2024

8/10 Good

John mc

Liked: Cleanliness, staff & service, property conditions & facilities
It was handy for walking Distance to every place
Stayed 1 night in Oct 2024

6/10 Okay

Gennifer

Traveled with family
Liked: Staff & service
Centrally located hotel that is showing it's age. Good enough for a one night stay, but have low expectations. Parking was difficult, very few cramped spaces in basement.
Stayed 1 night in Oct 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location in Derry
Stayed 2 nights in Oct 2024

6/10 Okay

Sarah

Noisy hotel dirty bed cover
Stayed 2 nights in Oct 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in Derry
Wonderful. Great location. Spacious (though basic decor) room, great water pressure in shower, very comfortable bed and linens.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Clarissa

Stayed 1 night in Sep 2024

10/10 Excellent

Connie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Ken

Stayed 1 night in Sep 2024

6/10 Okay

Natalie

Liked: Staff & service
Staff was pleasant and helpful but property (rugs, etc) were stained and appeared dirty. Actual room was small and sparse - very barebones. Towels were stiff and scratchy, pillows are very uncomfortable and stiff, as well. Bathrooms are tiny and only offer a shampoo/conditioner combo and scented body wash. No facecloths. No hairdryer. Hallways were dark and room lighting had very bright fluorescent overhead lights.
Stayed 2 nights in Sep 2024

10/10 Excellent

Georgette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location beside the city walls. Underground parking worked well, if a bit tight for taller vehicles. Staff very accommodating. Modern hotel with a lift from the garage to the rooms made moving our goods in easy. On-site restaurant quite good.
Stayed 1 night in Sep 2024

8/10 Good

Kimberly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great Staff but Rooms need some TLC
Ryan checked us in and helped us on many occasion. He was fantastic and very helpful. We had a good meal in the restaurant. Personally one of the best Caesar dressing I have ever had. The staff in the bar were lovely. We asked for a later check out because my mom wasn’t feeling well and they accommodated us no problem. The rooms need some TLC and the carpets in the hallway need a really good clean. Our bathroom was not that clean. Perhaps the showers and sink were clean but the floor and surrounding areas was in dire need of a really good deep clean. Compared to other Maldron we stayed at, this was by far not that clean and tidy. Hate to tell you this but it’s true. The staff were very nice and the breakfast was fantastic. Cleanliness is important on my list so I’m not sure if I would stay in this hotel again.
Stayed 2 nights in Sep 2024