6/10 Okay
Michael
Aug 16, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Avoid the house building, get the ocean view build
Last year we stayed in room 4 which had an ocean view, spa tub that fit two, comfortable bed, etc. I tried to book that specific room but they said they can't do that.
I didn't realize the studio I did book was in a house-like building without a beach view. Our window overlooked the parking lot. The bed was oddly low to the ground, and worn out and uncomfortable. The spa tub was triangle shaped and difficult for a couple to enjoy. The remote or chromecast device barely worked, taking ten seconds for any button push to register.
The floors and walls are incredibly thin so we could here the service staff shuffling around in a storage room opposite the bathroom and whoever stayed upstairs make a ton of movement noise starting around 6am and kept us awake.
I paid $515 including tax for this room and we absolutely regret it. I didn't even pay that much the year prior for a much better room.
Sadly the Pickled Fish restaurant nearby had also decreased in quality - their excellent fondue dish is no longer served and the food was average.
I've had worse rooms but it was not worth the price.
Michael
Stayed 1 night in Aug 2024