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I have paid for the hostel but didn't realize that they don't have reception or anyone working after 8pm. I rang the door bell and called multiple times when I arrived but nobody answered. I couldn't check in and had to book another place last minute. I asked if I could get a credit for the night but they still charged me and wouldn't refund me for the booking and said it was my fault because I didn't notify them that I'll arrive after 8pm. I find the hostel is profit minded and doesn't have the best interest of guests in mind.

A very good hotel, but disappointing extra charges The Strand Hotel is probably the best hotel in Swakopmund, with a great location and very good service overall. However, our stay was overshadowed by an additional charge that felt opportunistic. I mistakenly booked our suite for one person rather than two. While I accept that this was my error, the extra charge of almost US$100 per night for the second guest felt excessive, particularly as we were already paying for a suite. It left a sour taste and detracted from an otherwise enjoyable stay. Breakfast was decent, but dinner was disappointing and overpriced. Overall, there is plenty to like about the hotel, especially its location and staff, but the additional occupancy charge and poor-value dinner made the experience less satisfying than it should have been.

Close to town but still quiet

Extraordinary accommodations and service. Wonderful and friendly staff, excellent local knowledge, high quality breakfast, secure gate, relaxing courtyards, convenient location. They treated us like royalty.

The rooms were modern and clean, the view was excellent, and it was close to the beach and town. Secure parking, lovely staff, good breakfast. Some of the details in the room needed finessing, e.g air conditioning was not connected, had to search for the right switches to make the light and fan work, etc. But overall recommended!

Furnished with style and the rooms are large, comfortable and clean. our room had an outside patio and own parking space within the fencing of the property.

Thank you to Martina, Ludwig and all the staff, who were wonderful. An organised and friendly hotel and within stepping distance of the sea and easy walk to the town and Strand area. Breakfast choices were fresh and plentiful too.