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The photos online are very deceptive. The manager offered a different room for us but it was not any better. Being nonrefundable, we were stuck and hosed

The room size is ok, the bed is comfy and it would have been the best sleep we had if it’s not because of the noise from the corridor. The rooms on one floor are near and if you have noisy neighbours who do not like to close their doors or not considerate, it would be annoying. However the staff are very helpful and polite. The breakfast spread is also quite good and they have offer daily specials, cooked eggs to your likings, etc.

The only good thing about this place are the staff. They are very accommodating and nice other than that I wouldn't recommend or come back to this place. They only give you one key card which you have to put it in a slot for the electricity/AC to turn on. Every hotel/rental place always give two keys but not this place. It takes forever for the room to cool down. My first room had mold in the bathroom ceiling and ants everywhere. It smelled so bad and horrible. I asked the staff for another room. Staff was really nice and ran around to find us a better room. Second room was better but still had ant problems. Its a little rundown building. This place is close to shops and restaurants but not worth it for me.

Excellent staff. Great location. Very clean. Nice breakfast.

Everything is clean and staff is helpful. Spa in the hotel is good. We mostly enjoyed meals around Hanoi, which this hotel is very conveniently located right in the middle of so many good things to do!