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The hotel needs a bit of love, it looks very tired in places. I awoke to a strong smell of cigarette smoke in my room which must have been coming in via a vent. The shower was terrible. No water pressure, more of a mist than a shower! I was only there for a short time as arrived after hours after a work event and left by 8am the following morning so I didn't have a look round or have breakfast. On a positive note, the room was clean, the bed was comfortable. It was short walk to Kings Cross station which was handy to get into the city.

This hotel is in a fantastic location and it is a very nice hotel but it should not be billed as a 5 star luxury hotel. It is really a 3.5 star hotel. The biggest complaints are no elevator, they do have a dumb waiter for bags. The windows are single pane (barely). When people walk ups and down the Suez Canal or Nurses walk you can hear every conversation. There is a bar behind the property that gets loud as well. Next is no bottled water but the staff did tell me I could feel free to drink out of the sink in the room or go to the bar and get it from the tap there. Would I stay here again? No. Would I recommend it to friends or family…no, not billed as a luxury hotel.

Great location, great facilities, great price for centre of Sydney and access to trams

I enjoyed that it was a short walk to Circular Quay and public transportation. It was clean and George at reception was very accommodating and deserves an award in customer service. Although the rooms are very small they had everything we needed and such a short walk from everything. I woukd definitely recommend this hotel. One thing cluents need to know is that there are two hotels on Pitt Street called Rydges so oue trip didn't start well going to the wrong location. You might want to empasizecthat to clients. Cheers!