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Hôtel Le Relais

3.0 star property

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Lunch and dinner served
Comfort Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets
Daily buffet breakfast for a fee
Reception
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
The current price is $86
includes taxes & fees
Jun 14 - Jun 15

Explore the area

View in a map
Rue de Strasbourg, Mail de l'Hippodrome, Lons, Pyrenees Atlantiques, 64140
  • Place, Piscine Aqualons
    ‪12 min walk‬
  • Place, Hippodrome de Pau
    ‪17 min walk‬
  • Place, Zenith de Pau
    ‪4 min drive‬
  • Airport, Pau (PUF-Pau - Pyrenees)
    ‪13 min drive‬

Room options

View all photos for Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.4 out of 10
Good
(3 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room

  • 129 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

8.0 out of 10
Very good
(1 review)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Room, 1 Double Bed

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Comfort Room, 1 Double Bed

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • Free WiFi

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About this property

Hôtel Le Relais

3-star Lons hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, conference space, and a 24-hour front desk. Housekeeping is not available.
Hôtel Le Relais offers 60 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a 24-hour business center and 4 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 1076 square feet (100 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and room service (during limited hours). Onsite self parking is complimentary.

Hôtel Le Relais is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM.
Onsite venue - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 4.50 to 11 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (1,076 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 9.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.67 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 4.5 to 11 per person
  • Rollaway bed fee: EUR 9.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Le Relais Lons
Le Relais Lons
Hôtel Relais Lons
Relais Lons
Hôtel Le Relais Lons
Hôtel Le Relais Hotel
Hôtel Le Relais Hotel Lons

Hôtel Le Relais Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 38 out of 162 reviews
Rating 8 - Good. 80 out of 162 reviews
Rating 6 - Okay. 25 out of 162 reviews
Rating 4 - Poor. 11 out of 162 reviews
Rating 2 - Terrible. 8 out of 162 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Philippe

Liked: Cleanliness, staff & service
Normal
Stayed 1 night in May 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
The hotel rooms need updating. We book an hour before arriving but Hotel.com had not sent it through to the hotel. The receptionist gave us the room and said she would sort it out. Which she did telling us it came through 2 hours after we arrived
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Colette

Disliked: Cleanliness, amenities
Chambre vétusté manque de chauffage, etc...
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lavinia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très propre
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Jaime

Disliked: Cleanliness
Siendo sinceros,hablando de mi habitación,en la cama de al lado de la ventana había mosquitos muertos y algún bicho de ese estilo que otro! La limpieza no era del todo la digna de un hotel de supuestamente 3 estrellas,me pico el cuerpo toda la noche ya nose si era mi cabeza o eran los inquilinos de la habitación Pero para dormir una noche para pasar el trago está bien No desayune en el buffet porque por 9€ me parecía ridículo lo que proporcionaban,4 filetes de jamón York,unas magdalenas y 6 tostadas de pan Lo siento no pongo nunca Opiniones pero todo hay que decirlo y saberlo
Stayed 1 night in Dec 2025
Verified

8/10 Good

EWM

Liked: Cleanliness, staff & service, amenities
RAS
Stayed 1 night in Nov 2025
Verified

8/10 Good

Thomas

Liked: Staff & service, property conditions & facilities, room comfort
Hôtel correct.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Didier

Disliked: Cleanliness, property conditions & facilities, room comfort
Lavabo de salle de bain ne s’écoule pas. Les toilettes ne s’écoule pas. La chasse coule très faiblement. Le support de savon de la salle de bain était plein de noirs et de moisi.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Angelique

Liked: Staff & service, property conditions & facilities, room comfort

Étape entre ouest de la France et Espagne

Bon accueil, personnel sympathique et lits confortables.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mon sejour a été convenable. Le personnel a été agreable et courtois.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Charles

Disliked: Cleanliness, amenities, property conditions & facilities
Gros contraste entre l’accueil avec du marbre, très propre et tout neuf, et les chambres vieillotes, salle de bain avec hygiène douteuse, toiles d’araignée, poussières et taches sur les murs dans la chambre Literie et draps correct Manque de prise électrique proche du lit
Stayed 2 nights in Jun 2025
Verified

8/10 Good

David

Liked: Staff & service, room comfort

Correct sans trop d'exigence

Acceuil chaleureux, chambre correcte, petit dej plus que minimaliste.
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

paul

Ne mérite pas 3 etoiles
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

Julien

Disliked: Cleanliness, property conditions & facilities, room comfort
Nuit pour le travail, baignoire avec robinet cassé (impossinle de régler l'eau chaude, donc douche tiède) Une seule lampe fonctionnait, le chauffages vieux comme le monde fait un bruit d'enfer. Le drap du lit était taché de trace de pas... les chambres sont mal insonorisées. Franchement je ne me plains jamais mais plus jamais dans cette hôtel et je deconseille.. Le seul point positif est la boulangerie en face qui est excellente et avec un personnel agréable
Stayed 1 night in Nov 2024
Verified

8/10 Good

Alain

Liked: Cleanliness, staff & service
Super acceuil et service .par contre les chambres sont un peu vieille.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Cédric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pour ma part aucun soucis au niveau de la chambre
Stayed 2 nights in May 2024
Verified

4/10 Poor

CATHERINE

Disliked: Staff & service, property conditions & facilities, room comfort
Chambre vétuste non conforme au site, pas de ménage, accueil moyen
Stayed 2 nights in May 2024
Verified

8/10 Good

Claire

Liked: Cleanliness, property conditions & facilities, room comfort
Bien
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Laurent

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
la robinetterie lavabo cassée à notre arrivée et non remplacer. Le ménage non fait même à notre demande car il y a du sable au sol. Les lits non faits. On nous dit oui on va passer faire le ménage et changer les draps mais les femmes de ménage ne sont jamais passées. Par contre l'accueil de l'hôtel est très bien. En résumé, établissement à éviter.
Stayed 4 nights in Aug 2023
Verified

2/10 Terrible

Elena

Disliked: Cleanliness, property conditions & facilities
Camera umida, biancheria del letto umida, bagno sporco e wc che si muoveva. Mensola portaoggetti cadente, bollitore presente ma con una busta di caffè, tre di zucchero e un biscotto (in una camera tripla!). Doccia senza supporto, pavimenti luridi. Nei corridoi moquette sporca e puzzolente.
Stayed 1 night in Aug 2023
Verified

8/10 Good

thibaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon rapport qualité prix

Très bon rapport qualité prix, bon repas lors de la soirée étape.
Stayed 1 night in Jan 2023
Verified

4/10 Poor

valerie

Disliked: Cleanliness, staff & service, property conditions & facilities

Affreux

Hôtel ne correspond pas à 3 étoiles sale pas de serviettes changées pour 2 nuits chambre pas faite obligé de faire la police car tapage dans couloir hôtel à recaler
Stayed 2 nights in Nov 2022
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Accueil correct mais chambre très sale meme pas nettoyé. J'ai du nettoyer la salle de bain ( sol et baignoire ) avant de me laver.
Stayed 1 night in Jan 2021
Verified

6/10 Okay

Ramanan

Disliked: Cleanliness, amenities, property conditions & facilities
Passt zu dem Preis. Nur für Notfall empfehlen. Einfach nur zum übernachten.
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort

Peut faire mieux

Il faisait très froid dans la chambre, obligée d'allumer le chauffage...mal isolé.. A cause du corona (?) Petit déjeuner vraiment décevant (3petits pains au lait, café soluble, fruit, compote et jus de fruit) je pense que le corona n'excuse pas tout... Bref je ne reviendrais pas dans cet hotel
Stayed 3 nights in Jun 2020