Residence Inn Marriott Palo Alto Los Altos

3.0 star property

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Photo gallery for Residence Inn Marriott Palo Alto Los Altos

Lobby
Lobby
Exterior
39-inch TV with digital channels, pay movies
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Kitchen
  • Pet friendly
  • 24/7 front desk
$125
includes taxes & fees
Dec 26 - Dec 27

Explore the area

View in a map
4460 El Camino Real, Los Altos, CA, 94022
  • Place, San Antonio Shopping Center
    ‪10 min walk‬
  • Place, San Andreas Fault Trail
    ‪16 min walk‬
  • Place, Rengstorff Park
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪16 min drive‬

Room options

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 800 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

Studio, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(25 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(7 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

7.0 out of 10
Good
(2 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed

  • 500 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 800 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Bedrooms

  • 800 sq ft
  • Sleeps 5
  • 2 Double Beds

Studio, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Residence Inn Marriott Palo Alto Los Altos

3-star hotel in North Los Altos
An outdoor pool, a fitness center, and an outdoor tennis court are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and a business center. Housekeeping is available once per stay.
Residence Inn Marriott Palo Alto Los Altos offers 156 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Televisions come with premium digital channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Los Altos hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a fitness center.
In addition to an outdoor pool, Residence Inn Marriott Palo Alto Los Altos provides an outdoor tennis court and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Residence Inn Marriott Palo Alto Los Altos has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 24 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2001
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 24.00 per night
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Palo Alto Los Altos Hotel
Residence Inn Marriott Palo Alto Los Altos
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Hotel Residence Inn Marriott Palo Alto Los Altos
Residence Inn Marriott Palo Alto Los Altos Hotel
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Residence Inn Marriott Palo Alto Los Altos Los Altos
Residence Inn Marriott Palo Alto Hotel
Marriott Palo Alto Los Altos
Marriott Palo Alto Los Altos
Residence Inn Marriott Palo Alto Los Altos Hotel
Residence Inn Marriott Palo Alto Los Altos Los Altos
Residence Inn Marriott Palo Alto Los Altos Hotel Los Altos

Reviews

Residence Inn Marriott Palo Alto Los Altos Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 246 out of 434 reviews
Rating 8 - Good. 105 out of 434 reviews
Rating 6 - Okay. 41 out of 434 reviews
Rating 4 - Poor. 24 out of 434 reviews
Rating 2 - Terrible. 18 out of 434 reviews

Reviews

2/10 Terrible

Karina

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 2 nights in Sep 2025

8/10 Good

Kasumi

Stayed 2 nights in Aug 2025

10/10 Excellent

Mayra

Stayed 2 nights in Aug 2025

8/10 Good

Swathi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

moses

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked the room, staff and breakfast. I did not like being in 2nd building.
Stayed 1 night in Aug 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great, the pillows were fluffy.
Stayed 1 night in Aug 2025

2/10 Terrible

Laura

Traveled with family
Disliked: Staff & service, amenities
Here is a version you can post that is professional, to the point, and doesn't require a name: I am writing to express my dissatisfaction with the service I received from the front desk staff, particularly the representative who was working. Her demeanor was completely unprofessional and unwelcoming. When I tried to ask a question, she responded with heavy breathing and long, unprofessional pauses ("uhhhs"), making the interaction feel awkward and rude. The front desk staff lacked basic customer service skills and manners. To be frank, I have received better service at a fast-food drive-thru. This kind of service reflects poorly on your business, and I hope it will be addressed to prevent future negative customer experiences.
Stayed 1 night in Aug 2025

10/10 Excellent

patricia

Stayed 2 nights in Aug 2025

10/10 Excellent

Louise

Stayed 4 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Liang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok. Many dead cellphone signals spots across the property
Stayed 1 night in Jul 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
My husband is a patient at stanford hospital. I think for a ling term stay should be discounted.
Stayed 5 nights in Jul 2025

10/10 Excellent

Willie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here before, so decided to stay again. The property is nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Mary

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great at the property, from staff to breakfast. Ny kudos to the lady that was diubg breakfast by her self making sure wveryone was feed. She was very attentive abd nade sure nothing was enpty for guest to get . My only complaint was not having enough towels at the swinming area took about 45 min to hour to get some towels.
Stayed 1 night in Jun 2025

10/10 Excellent

christine

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Nancy, Vallejo

Stayed 1 night in May 2025

10/10 Excellent

Taeler

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Abel

Liked: Staff & service
Stayed 1 night in May 2025

6/10 Okay

Rick

Good
Stayed 3 nights in Jun 2025