AC Hotel Pasadena

4.0 star property

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Photo gallery for AC Hotel Pasadena

Exterior
Restaurant
Reception
Studio Suite, 1 King Bed, Balcony (View) | In-room safe, laptop workspace, blackout drapes, iron/ironing board
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pet friendly
  • Room service
  • 24/7 front desk
$168
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
19 S MADISON AVE, Pasadena, CA, 91101
  • Place, Pasadena Playhouse
    ‪2 min walk‬
  • Place, Pasadena Convention Center
    ‪7 min walk‬
  • Place, California Institute of Technology
    ‪13 min walk‬
  • Airport, Burbank, CA (BUR-Hollywood Burbank)
    ‪20 min drive‬

Room options

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 310 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, City View

  • 245 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, City View

  • 310 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Courtyard View

9.6 out of 10
Exceptional
(7 reviews)
  • 245 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 310 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed, Balcony (View)

  • 558 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Courtyard View

9.8 out of 10
Exceptional
(8 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

  • 310 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Courtyard View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Courtyard View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Courtyard View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

AC Hotel Pasadena

4-star hotel in Playhouse Village
This smoke-free hotel features 2 restaurants, 2 bars/lounges, and a 24-hour health club. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Change of towels is available on request.
AC Hotel Pasadena offers 194 air-conditioned accommodations with safes and complimentary bottled water. 55-inch Smart televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Pasadena hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 4-star property offers access to a 24-hour business center, 4 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 800 square feet (74 square meters) include conference space. This Pasadena hotel also offers a 24-hour health club, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge.

AC Hotel Pasadena is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
AC Lounge - Onsite restaurant.
Rooftop - Onsite cocktail bar. Open daily.
AC Kitchen - Onsite café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 30 to 30 for adults and USD 30 to 30 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • AC Lounge
  • Rooftop

Things to do

  • 24-hour health club
  • Art gallery
  • Books
  • Evening entertainment
  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 800 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Fixed shower seat
  • Hand-held showerhead
  • Hardwood flooring in room
  • No elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2024
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 to 30 for adults, and USD 30 to 30 for children
  • Covered valet parking fee: USD 50 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

AC Hotel Pasadena Hotel
AC Hotel Pasadena Pasadena
AC Hotel BY Marriott Pasadena
AC Hotel Pasadena Hotel Pasadena

Reviews

AC Hotel Pasadena Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 134 out of 204 reviews
Rating 8 - Good. 36 out of 204 reviews
Rating 6 - Okay. 22 out of 204 reviews
Rating 4 - Poor. 10 out of 204 reviews
Rating 2 - Terrible. 2 out of 204 reviews

Reviews

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman that checked me in was amazing. He gets 5 starts
Stayed 1 night in Aug 2025

8/10 Good

Jeff

Traveled with family
Liked: Property conditions & facilities
We were given our key to our room snd Shem we went into the room it was not cleaned yet. On the second night the alarm went off and we weren’t told to exit but never told to go back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer, Wyckoff

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great new hotel
Stayed 1 night in Aug 2025

8/10 Good

Pui Kam Sandy

Traveled with family
Liked: Cleanliness, staff & service, amenities
*
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough great things about my recent stay at the AC Hotel Pasadena, but what truly made the experience unforgettable was the outstanding customer service provided by Roman. From the moment I arrived, Roman went above and beyond to make me feel welcome and taken care of. His professionalism, attentiveness, and warm demeanor made all the difference — if I could give 10 stars out of 10 for customer service, I absolutely would! The room itself was breathtaking — hands down the most beautiful hotel room I’ve ever stayed in. Every detail was thoughtfully designed, and the atmosphere was modern, calming, and luxurious. Cleanliness was clearly a top priority as well. The room was spotless, fresh, and impeccably maintained, which added to the overall comfort of the stay. If you’re looking for a hotel that combines elegance with truly impeccable service, look no further than the AC Hotel Pasadena — and be sure to ask for Roman. He’s a true gem and a shining example of what hospitality should be!
Stayed 1 night in Aug 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
😎
Stayed 2 nights in Aug 2025

8/10 Good

JP

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plus: Clean, modern design. Plus: Sixth floor restaurant and bar was lovely. Minus: Windows don’t open and air conditioning doesn’t cool adequately. Uncomfortably warm all night.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff were amazing, the atmosphere fun and lively, service great, drinks as well. First room wasn't exactly ready so they quickly got us another and AC was cold, room clean, quiet night sleep.
Stayed 1 night in Aug 2025

6/10 Okay

Doug

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location! Easy walk to grab a meal and a quick drive to downtown Pasadena as well as other nearby cities/neighborhoods. Love the workout room in this hotel, it has a good assortment of weights and cardio machines to help you get your work-out in while you are traveling. The hotel is fairly new so the interior and exterior look great. Also, I like the way the lounge area is set-up ...there is a fairly spacious area near the loop where you can enjoy a light meal and/or work on your computer. The bar offers a decent assortment of wine, etc and seating the extends to the outside which is also nice in the evening. Overall, the hotel feels bright and welcoming, particularly the first floor.
Stayed 1 night in Jul 2025

6/10 Okay

Israel, temecula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and walkable food choices very low and no room service breakfast expensive for the offerings which was a continental breakfast much cheaper and better across street in local cafe
Stayed 1 night in Aug 2025

6/10 Okay

Aurel

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
location is great; new property that needs final touches ...
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

RODOSTAMO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property, very comfortable. Parking is a bit expensive, and coffee in the room would be nice. Otherwise, wonderful stay.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean room but you can hear a lot of noise from other rooms. Air conditioner didn’t work that well and the fridge took over 24 hours to get the our drinks cold.
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Stayed 2 nights in Jul 2025

10/10 Excellent

Fa, Wappingers Falls

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is pretty good for that price range. Egg options + simple buffet is just enough for our whole family.
Stayed 1 night in May 2025

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Emily

Stayed 1 night in Jul 2025

10/10 Excellent

Gaston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying at the AC Marriott Pasadena, it’s a very nice hotel and a great staff. Thank you !
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Stayed 2 nights in Jul 2025