4/10 Poor
Cynthia
Business traveler, Traveled with partner
Apr 16, 2025
Liked: Cleanliness, amenities, property conditions & facilities
The front staff attendant that checked me in was great. She was very friendly and very efficient. The place was clean. Our room was very nice and clean I had no complaints, that was until the night of my staying at around 11:50 a nighttime attendant used their master key to come in my room unannounced, attempting to come in until he heard my husband’s voice yell at him to get out. My husband got out of bed and ran outside and he was no where around . My husband finally seen him and questioned him about walking in the room and all he said was he thought the room was empty and that it was a computer glitch. (even thought the next morning a female attendant knocked on my door and handed me my drivers license because when I checked in I left it) . He did not knock on the door, the shade on the window was closed, the tv was on! I still no idea why he went into the room! I checked into the room alone and my husband came in later (thank god) I was so scared. What if my husband wasn’t there!? What would have happened I did not feel safe at all after that, he needs to be fired
Cynthia
Stayed 1 night in Apr 2025