Hotel Hacienda at Ontario Ranch

2.0 star property

Choose dates to view prices

Photo gallery for Hotel Hacienda at Ontario Ranch

Enjoy dining in this stylish restaurant with a high ceiling, large windows, and elegant chandelier.
Enjoy a refreshing swim in the pool surrounded by a low wall and metal fence.
Relax in this stylish living room with a sofa set, coffee table, and floor lamp.
Guests can enjoy outdoor space from each floor's balconies.
Two beds with wooden headboards and a large window offering a view of the surrounding greenery.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
2425 S. Archibald, Ontario, CA, 91761
  • Ontario Mills Shopping Mall
    ‪8 min drive‬
  • Ontario Convention Center
    ‪8 min drive‬
  • Toyota Arena
    ‪9 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪46 min drive‬

Room options

1 King Bed Non Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

2 Queen Beds Accessible Tub

  • Sleeps 5
  • 2 Queen Beds

2 Queen Beds Non Smoking

  • Sleeps 5
  • 2 Queen Beds

1 King Bed Jetted Tub Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

2 Queen Beds Separate Living Room

  • Sleeps 5
  • 2 Queen Beds

2 Queen Beds Accessible Shower Access

  • Sleeps 5
  • 2 Queen Beds

1 King Bed Jetted Tub Deluxe

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

2 Queen Beds Jetted Tub Suite

  • Sleeps 5
  • 2 Queen Beds

1 King Bed Accessible Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Hacienda at Ontario Ranch

Ontario motel with outdoor pool
This smoke-free motel features an outdoor pool, coffee/tea in a common area, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Hotel Hacienda at Ontario Ranch offers 56 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the motel include an outdoor pool.
A computer station is located on site and wired and wireless Internet access is complimentary. This motel offers access to a business center. This business-friendly motel also offers an outdoor pool, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.

Hotel Hacienda at Ontario Ranch is a smoke-free property.

Room service is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

This property does not have elevators

Property is also known as

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Hotel Hacienda at Ontario Ranch Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 414 out of 1001 reviews
Rating 8 - Good. 253 out of 1001 reviews
Rating 6 - Okay. 151 out of 1001 reviews
Rating 4 - Poor. 84 out of 1001 reviews
Rating 2 - Terrible. 99 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Cynthia

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front staff attendant that checked me in was great. She was very friendly and very efficient. The place was clean. Our room was very nice and clean I had no complaints, that was until the night of my staying at around 11:50 a nighttime attendant used their master key to come in my room unannounced, attempting to come in until he heard my husband’s voice yell at him to get out. My husband got out of bed and ran outside and he was no where around . My husband finally seen him and questioned him about walking in the room and all he said was he thought the room was empty and that it was a computer glitch. (even thought the next morning a female attendant knocked on my door and handed me my drivers license because when I checked in I left it) . He did not knock on the door, the shade on the window was closed, the tv was on! I still no idea why he went into the room! I checked into the room alone and my husband came in later (thank god) I was so scared. What if my husband wasn’t there!? What would have happened I did not feel safe at all after that, he needs to be fired
Stayed 1 night in Apr 2025

10/10 Excellent

Karla

Stayed 2 nights in Apr 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jana

Stayed 1 night in Apr 2025

10/10 Excellent

Jana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jana

Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Joel

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Valeria

Stayed 2 nights in Mar 2025

10/10 Excellent

Dominick

Stayed 2 nights in Mar 2025

6/10 Okay

Daniel

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The pictures are a little deceiving. The floors looked like they had not been mopped. The upkeep on the room was poor. The customer service was nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service
Not
Stayed 1 night in Mar 2025

10/10 Excellent

Mohammed

Stayed 2 nights in Mar 2025

8/10 Good

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people
Stayed 1 night in Mar 2025

10/10 Excellent

Eugene

Stayed 1 night in Mar 2025

8/10 Good

Jana

Stayed 1 night in Mar 2025

10/10 Excellent

Abner

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service

4/10 Poor

Jeffery

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor experience
Stayed 1 night in Mar 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

taylor

Stayed 1 night in Feb 2025

10/10 Excellent

Deisy

Stayed 1 night in Feb 2025