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Ayres Suites Ontario at the Mills Mall - Rancho Cucamonga

3.0 star property

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Photo gallery for Ayres Suites Ontario at the Mills Mall - Rancho Cucamonga

Property grounds
Front of property
Lobby
Outdoor pool
Premium bedding, down comforters, pillowtop beds, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Hot Tub
  • Free airport shuttle
  • Parking included

Explore the area

Map
4370 Mills Circle, Ontario, CA, 91764
  • Ontario Mills Shopping Mall
    ‪3 min walk‬
  • Toyota Arena
    ‪12 min walk‬
  • Ontario Convention Center
    ‪4 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (ADA Queen Accessible)

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 Queen Bed with Sofa bed, Accessible (ADA Queen Accessible)

  • 335 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive 2 Queen Studio Suite

Premium bedding, down comforters, pillowtop beds, desk

Executive 2 Queen Studio Suite

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed, Ground Floor

Premium bedding, down comforters, pillowtop beds, desk

Studio Suite, 1 King Bed with Sofa bed, Ground Floor

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio Suite, 2 Queen Beds, Ground Floor

Premium bedding, down comforters, pillowtop beds, desk

Studio Suite, 2 Queen Beds, Ground Floor

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive King Studio Suite

Premium bedding, down comforters, pillowtop beds, desk

Executive King Studio Suite

  • 322 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area | 32-inch flat-screen TV with satellite channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hyatt Place Ontario / Rancho Cucamonga

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, (1005)
$143 nightly
The price is $143 total
includes taxes & fees
Hyatt Place Ontario / Rancho Cucamonga

About this property

Ayres Suites Ontario at the Mills Mall - Rancho Cucamonga

3-star Ontario hotel connected to a shopping center, walkable to Ontario Mills Shopping Mall
An outdoor pool, a fitness center, and a hot tub are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, conference space, and laundry facilities are onsite. Weekly housekeeping is available.
Ayres Suites Ontario at the Mills Mall - Rancho Cucamonga offers 140 accommodations with iPod docking stations and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ontario hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Ayres Suites Ontario at the Mills Mall - Rancho Cucamonga provides a hot tub and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business amenities at this 3-star property consist of a business center, meeting rooms, and limo/town car service. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1496 square feet (139 square meters) include conference space. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Ayres Suites Ontario at the Mills Mall - Rancho Cucamonga has designated areas for smoking.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ayres Ontario Mills Mall
Ayres Suites Hotel Ontario Mills Mall
Ayres Suites Ontario Mills Mall
Ayres Suites Ontario Mills Mall Hotel
Ayres Suites
Ayres Suites Ontario at the Mills Mall
Ayres Suites Ontario at the Mills Mall Rancho Cucamonga
Ayres Suites Ontario at the Mills Mall - Rancho Cucamonga Hotel

Ayres Suites Ontario at the Mills Mall - Rancho Cucamonga Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1001 reviews
Rating 8 - Good. 206 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and accommodating

The hotel and especially the lobby was lovely. The people at the counter were so friendly and accommodating. The beds were a little to firm for us, but I know that many people prefer firm beds. It was so quiet and relaxing.
Stayed 3 nights in Feb 2025

6/10 Okay

dawn

Liked: Property conditions & facilities, room comfort

Average stay

The stay was fine. Breakfast was not good. Eggs over cooked, everything else under cooked. When we checked out, I was almost charged for two days not for the one night we stayed. Only caught it because I asked for a receipt. Service desk and manager were all fairly new so no one knew how to fix it. Had to call GM. It turned out fine on the end but took an extra 20 mins of my time.
Stayed 1 night in Feb 2025

10/10 Excellent

Cayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Grace

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful with out problems.
Stayed 2 nights in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient to Toyota Center

Nice place, conveniently located. Our only negative was the room smelled a little funky. We also wish the breakfast was open until 11:00.
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Michelle

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great local getaway

Our stay at the Ontario Ayres hotel was great! From check-in to check-out there are no complaints. It was a couples trip to celebrate our Valentines Day since we both worked on the actual day. The hotel was clean, quite, the staff were very friendly and helpful. The room was clean, King studio was spacious and provided us with everything we needed. It was within walking distance of the Ontario Improv which is where we enjoyed a night of comedy, food and drinks. The Ontario mills mall, Regal theater as well as several varieties of places to eat are all right there. The stay at the hotel was the icing on the cake to an excellent weekend.
Stayed 1 night in Feb 2025

10/10 Excellent

Roslin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only bummer is the pool and hot tub were not open for use due to a remodeling or maintenance issue, big bummer for me that was a main reason I picked that hotel over closer ones to my event.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly environment. Amazing facility
Stayed 1 night in Feb 2025

8/10 Good

Angenette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay for couples getaway. Good breakfast made to order
Stayed 2 nights in Feb 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish pool and jacuzzi were working and or have being told in advanced they weren’t
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, location and property
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Great Place, watch out for bugs

The room was spacious and comfortable! The breakfast was delicious and had plenty to choose from. This hotel is right next to the Mills and not far from Victoria gardens so it’s a perfect place to just relax after a movie night or just some drinks. My only complaint came from when I first entered the restroom of my room. There was a baby cockroach exiting the bath tub. Aside from disposing of the little bug, my stay was quite relaxing.
Stayed 1 night in Feb 2025

8/10 Good

Desirie

Liked: Property conditions & facilities, room comfort

Nice hotel, but lazy employees

Hotel overall was great. The only issue I had was while waiting to check in, the concierge was busy with one person in front of me. There were two female employees that told me he would help me next and they just walked off into a room where I can hear them laughing and joking instead of working. Obviously they could have checked me in, yet I had to wait while they messed around, not doing their job. When it was my turn, I joked with the young man that it seems like it was just him working tonight. He agreed with a frustrated look on his face. Management needs to be put on notice that they are waiting money on employees that don’t work and it makes the company look bad.
Stayed 1 night in Feb 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Everything was clean. Loved the customer service. Breakfast was great. The overall stay was outstanding.
Stayed 1 night in Feb 2025

10/10 Excellent

Kendal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Sheila

Stayed 1 night in Feb 2025

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeremy, Modesto

Stayed 1 night in Feb 2025

10/10 Excellent

Dwayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy in and out.
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I mainly stay here because of the breakfast. The rooms are comfortable also.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rok, Derwood

Liked: Cleanliness, staff & service, property conditions & facilities
If i have more star to give staff, i am willing to do.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yvonne

Liked: Amenities
Very clean, good breakfast
Stayed 1 night in Feb 2025

6/10 Okay

RON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amenities unavailable

I drove 7 hours to arrive at Ayres Suites Ontario. I was expecting a comfortable hot tub--as shown on Ayres's website. I was very tired and was expecting a soak in the hot tub. Hot tub unavailable due to service or something. I specifically booked the room at Ayres for the hot tub having experienced the hot tub at Ayres Costa Mesa where we had several stays.
Stayed 1 night in Jan 2025