Ayres Suites Ontario at the Mills Mall - Rancho Cucamonga

3.0 star property

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Photo gallery for Ayres Suites Ontario at the Mills Mall - Rancho Cucamonga

Property grounds
Lobby
Outdoor pool
Premium bedding, down comforters, pillowtop beds, desk
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Pool
  • Hot Tub
  • Breakfast included
  • Free airport shuttle
  • Parking included

Explore the area

Map
4370 Mills Circle, Ontario, CA, 91764
  • Ontario Mills Shopping Mall
    ‪5 min walk‬
  • Toyota Arena
    ‪14 min walk‬
  • Villaggio Nail Spa
    ‪17 min walk‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪11 min drive‬

Room options

Room, 1 Queen Bed with Sofa bed, Accessible (ADA Queen Accessible)

  • 335 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Executive 2 Queen Studio Suite

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed, Ground Floor

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Studio Suite, 2 Queen Beds, Ground Floor

  • Sleeps 4
  • 2 Queen Beds

Executive King Studio Suite

  • 322 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite, 1 King Bed with Sofa bed

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Ayres Suites Ontario at the Mills Mall - Rancho Cucamonga

3-star Ontario hotel connected to a shopping center, walkable to Ontario Mills Shopping Mall
An outdoor pool, a fitness center, and a hot tub are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, conference space, and laundry facilities are onsite. Weekly housekeeping is available.
Ayres Suites Ontario at the Mills Mall - Rancho Cucamonga offers 140 accommodations with iPod docking stations and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ontario hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Ayres Suites Ontario at the Mills Mall - Rancho Cucamonga provides a hot tub and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business amenities at this 3-star property consist of a business center, meeting rooms, and limo/town car service. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1496 square feet (139 square meters) include conference space. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Ayres Suites Ontario at the Mills Mall - Rancho Cucamonga has designated areas for smoking.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 1,496 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 10 2025 to February 21 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ayres Ontario Mills Mall
Ayres Suites Hotel Ontario Mills Mall
Ayres Suites Ontario Mills Mall
Ayres Suites Ontario Mills Mall Hotel
Ayres Suites
Ayres Suites Ontario at the Mills Mall
Ayres Suites Ontario at the Mills Mall Rancho Cucamonga
Ayres Suites Ontario at the Mills Mall - Rancho Cucamonga Hotel

Ayres Suites Ontario at the Mills Mall - Rancho Cucamonga Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 651 out of 1003 reviews
Rating 8 - Good. 230 out of 1003 reviews
Rating 6 - Okay. 69 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ting-Wei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Danielle

Traveled with family
Disliked: Staff & service
The staff that checked us in wasn’t very welcoming or professional. Hotel walls are pretty thin. We could hear everything in our neighbor’s room. Smell of bleach or some type of chemical in first room. Requested a room change, only to find a very strong floral scent in the second room. Great location with tons of restaurant and shopping options.
Stayed 2 nights in Nov 2024

8/10 Good

Yashica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Our room was nice, clean, comfortable and quiet.
Stayed 1 night in Nov 2024

8/10 Good

tahir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
every thing was good only break fast didn't had much choice.
Stayed 1 night in Nov 2024

10/10 Excellent

dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will stay at property again
Stayed 3 nights in Nov 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and quiet room with great breakfast.
We enjoyed the quiet clean spacious room with a refrigerator and microwave. The afternoon cookies were great and the free breakfast was excellent with fresh cooked eggs and cheese blintzes! Our only criticism was the shower was a tub style which is harder to get into and the water pressure was poor for the shower head.
Stayed 1 night in Nov 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Cecelia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Stayed 1 night in Oct 2024

10/10 Excellent

Peggi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff could not do enough to ensure our comfort. I loved the room with the entry to the beautiful courtyard. There was a musty smell we were able to quell by having that back door open for a while. It is a bit difficult to figure out exactly how to access the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Nina

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Really nice place to stay. Love the decor, breakfast and location
Stayed 2 nights in Oct 2024

4/10 Poor

Brittan

Wish it was better.
Cockroach on the wall when we walked into our room; water on the floor in the bathroom. Dated property; room had a hint of smoke smell attempted to be covered up by some other fragrance. Won’t be coming back. Staff were friendly; but the property could use a refresher- more reminiscent of a 2 star hotel, not a 3.
Stayed 1 night in Oct 2024

10/10 Excellent

Luisa M De la

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

ROBERT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth and easy
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Stayed 1 night in Oct 2024

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Rozalyn

Stayed 1 night in Sep 2024

10/10 Excellent

Yanet

Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Choice
Great stop. Good breakfast and an amazing courtyard for relaxing. Close to the mall, airport, and freeway.
Stayed 1 night in Oct 2024

10/10 Excellent

sakea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
We thought the rooms were very nice, courtyard was beautiful and inviting. Pool was large and the spa was roomy. Pool hours from 8a m to 10 pm was great.
Stayed 2 nights in Sep 2024

2/10 Terrible

Richard

Stayed 1 night in Sep 2024

10/10 Excellent

Kristopher

Stayed 2 nights in Sep 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Shelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Comfortable rooms.
Stayed 3 nights in Sep 2024