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Best Western Diamond Bar Hotel & Suites

2.5 star property

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Photo gallery for Best Western Diamond Bar Hotel & Suites

Standard Room, 1 King Bed, Non Smoking, Refrigerator | 1 bedroom, in-room safe, iron/ironing board, rollaway beds
Restaurant
Outdoor pool
Exterior
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
259 Gentle Springs Ln, Diamond Bar, CA, 91765
  • California State Polytechnic University, Pomona
    ‪4 min drive‬
  • Fairplex
    ‪8 min drive‬
  • Raging Waters
    ‪9 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower) | 1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | 1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Freeway Side)

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Freeway Side)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side) | 1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

8.0 out of 10
Very good
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | 1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;Freeway Side)

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;Freeway Side)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Ayres Suites Diamond Bar

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.7 out of 5, Exceptional, (1159)
$153 nightly
The price was $170
The price is $153 total
includes taxes & fees
Ayres Suites Diamond Bar

About this property

Best Western Diamond Bar Hotel & Suites

Diamond Bar hotel with outdoor pool
An outdoor pool, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Best Western Diamond Bar Hotel & Suites offers 97 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Diamond Bar hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This Diamond Bar hotel also offers an outdoor pool, a garden, and coffee/tea in a common area. Onsite self parking is complimentary.

Best Western Diamond Bar Hotel & Suites is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 15.99 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.99 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM

Property is also known as

Best Western Diamond Bar
Best Western Diamond Bar Hotel
Best Western Hotel Diamond Bar
Diamond Bar Best Western
Best Western Diamond Bar Hotel Diamond Bar
Best Diamond Bar & Suites
Best Western Diamond Bar Hotel & Suites Hotel
Best Western Diamond Bar Hotel & Suites Diamond Bar
Best Western Diamond Bar Hotel & Suites Hotel Diamond Bar

Best Western Diamond Bar Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 331 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 164 out of 1001 reviews
Rating 4 - Poor. 113 out of 1001 reviews
Rating 2 - Terrible. 137 out of 1001 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Mar 2025

2/10 Terrible

Kaliyah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph Anthony, Chula Vista

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful
Stayed 2 nights in Mar 2025

2/10 Terrible

Jealene

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jealene

Stayed 1 night in Mar 2025

6/10 Okay

makayla

Business traveler
Disliked: Property conditions & facilities

Meh

It was okay. Pictures make this place look a lot nicer than it actually is. It is a flipped motel. Breakfast option was horrible. The beds/sheets were not comfortable. Doors need weather strips.
Stayed 3 nights in Mar 2025

2/10 Terrible

kmani

Disliked: Cleanliness, staff & service

Rude rasict do not stay here if you are a minorit

Worst experience had a horrible stay I was profiled heckled and than denied my because I informed the lady that people have pet allergies and dogs do not belong at work with you let alone walking the dog in and out of the rooms of people staying there my grandma has serious pet hair allergies and she would be hard at breathing if she stayed there I just let her know and she proceeded to lie and say never to come back lied and said my room smelled like marijuana clearly a lie I’ve stayed there three times before never once has this occurred
The rasict
Stayed 1 night in Mar 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Find

We enjoyed our stay. Recently remodeled rooms (new comfortable beds, modern bathrooms), spacious and elegant... Well kept grounds, warm pool... The room was very quiet despite the highway nearby. Simple, but nutritious breakfast included in our price. We will be back...
Stayed 1 night in Mar 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
It would be nice if the single beds weren’t in the back near train tracks and freeway. Satisfied with visit.
Stayed 2 nights in Mar 2025

8/10 Good

Dee

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone here was really friendly. I had my service dog and everyone was really welcoming. I checked out early and they had to check my room to give my cash deposit back, but it wasn’t an issue. Everything went smoothly.
Stayed 1 night in Feb 2025

8/10 Good

brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has everything within a walking distance. I will definitely be back
Stayed 2 nights in Feb 2025

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was completely upgraded, clean,quiet, and very roomy. Staff was very friendly. I would definitely recommend this hotel to anyone.
Stayed 1 night in Feb 2025

4/10 Poor

Elizabeth

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is unkept, inside and outside. Worst Best Western we have been to. I am surprise that BW has this hotel’s logo. BW should go check this place to even agree on using the name for franchise.
Stayed 1 night in Feb 2025

10/10 Excellent

Keke

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and beautiful place
Stayed 1 night in Feb 2025

10/10 Excellent

Melany

Stayed 4 nights in Feb 2025

6/10 Okay

Shanqi

a lot spider web around in room corners did get clean
Stayed 1 night in Feb 2025

10/10 Excellent

Anne, SACRAMENTO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained however close to freeway and still some unfinished road work next to parking lot which hotel has no control over but is a distraction.
Stayed 2 nights in Jan 2025

10/10 Excellent

Magdalena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to any dining areas and freeway
Stayed 1 night in Feb 2025

10/10 Excellent

Deepak

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent modern rooms that are clean and have decent amenities. Great value.
Stayed 1 night in Jan 2025

8/10 Good

Crystal

Traveled with partner
Liked: Staff & service, property conditions & facilities
Overall good
Stayed 2 nights in Feb 2025

8/10 Good

Gregory

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 4 nights in Jan 2025

10/10 Excellent

manchit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was as shown in the photos and had all the basic amenities. Bed was comfortable & room was clean
Stayed 2 nights in Jan 2025

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Close to shopping and restaurants, fast food
Stayed 3 nights in Jan 2025

6/10 Okay

Alem

Stayed 3 nights in Jan 2025